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Let’s Talk Teens
Alyssa Crow
Children’s Librarian
Abilene Public Library South Branch
Abilene, Texas
February 29, 2016
Young Adult Services
 Understanding Young Adults
 YA Materials
 Space
Part 1: Understanding
Teens & Young Adults
 Young Adults
 YALSA: ages 12-19
 Authors & Readers: Ages 10-22
The Teenage Brain
The Teenage Brain
The Teenage Brain
 Adolescents are MORE likely to:
 Act on impulse
 Misread or misinterpret social
cues and emotions
 Get into accidents and/or fights
of all kinds
 Engage in dangerous or risky
behavior
The Teenage Brain
 Adolescents are LESS likely to:
 Think before they act
 Pause to consider the potential
consequences of their actions
 Modify their dangerous or
inappropriate behaviors
Teens & The Library
 Goals
 Make and keep Teens as Life-
long Users
 Help them become caring,
responsible, productive adults.
 Libraries and Librarians can play
an important role.
Challenge: Teen Perceptions
of Libraries and Librarians
Challenge: Librarians’
Perceptions of Teens
 Do you have ephebiphobia?
 Ephebiphobia is the fear of teenagers
or of adolescence, and the prejudice
against teenagers or underage
adolescents; recognized as the
“inaccurate, exaggerated and
sensational characterization of young
people” in a range of settings around
the world.
Challenge: Perceptions of
Teens
 Negative Portrayals and Stereotypes
Additional Challenges
 Staffing & Budget
 Competition
 Audience Turnover
 Technology
 Visually Sophisticated Audiences
What Do I Do?
 Remember that teens are job
security!
 Be prepared!
 Stay flexible!
 Shift your viewpoint!
 When nothing goes right…go
left!
Attracting Teens
 Offer more than snacks
 Know your demographic
 Partner with schools
 Diversify program offerings
 Empower your staff
 Support your teens
 Foster positive environment
 Consistency is KEY!
Create Raving Fans
 Cultivate relationships
 Engage teens in meaningful
participation
 Be an excellent librarian
 Give them a room or space of
their own
 Evaluate
Dealing With Teens
 Discipline is part of serving teens
 Go against your instincts
 Assess each situation
 Take immediate action to correct behavior
 Be firm, fair, and consistent
 Don’t take it personally!!!
Dealing With Sensitive Topics
 Identity development (gender, sexual, ethnic)
 Self-esteem
 Role of peer group
 Social skills
 Emotional intelligence
 Intimacy
 Suicide
 Pregnancy
 Abuse
 Violence
Teens & Issues
 Research or Info-seeking
 Personally Dealing with Issues
Part 2: YA Materials
 Right Item + Right Person + Right Time
YA Books
 Popular Themes:
 Depression
 Drug and Alcohol Abuse
 Family
 Identity
 Relationships
 School & Bullying
 Serious Illness
 Sexuality
 Suicide
Mass Appeal
 Escapism
 Instant gratification
 Nostalgia
 Universal
 Series evolve as readers develop
 All genres and types are popular
 It’s okay for YA to get pretty dark
 How do I choose?
YA Book Awards
 Alex Awards
 Margaret A. Edwards Award
 Michael L. Printz Award
 Odyssey Award
 William C. Morris YA Debut Award
 YALSA Award for Excellence in Non-Fiction
 Maverick Awards
 Eisner Awards
YA Book Lists
 Bluebonnet and Lone Star Reading Lists
 Teens Top Ten
 Goodreads – YA Booklists
 Amazon’s 100 Young Adult Books to Read
in a Lifetime
My Favs
 Books I always suggest:
 Alanna: the First Adventure – Pierce
 Gregor the Overlander – Collins
 Dragon and Thief – Zahn
 Paranormalcy – White
 The Frog Princess – Baker
 The Ruins of Gorlan – Flanagan
Film & Television Translations
Bibliotherapy for Teens
 NovelistPlus
 Recommended Reads
 School Library Journal
 Non-Fiction
 SPL List
 Add Self-Help links to your
website!
Part 3: Space
 Layout
 Signage
 Size
 Visibility
Space
 Inviting spaces or
specialized teen areas
 Think ‘Teen’ when
designing space
 See themselves somewhere
in the library
 What easy changes can you
make?
 Give them a room or space
of their own
 APL’s new Teen Space at the
Main Library – WIP
APL’s Teen Space – Before
APL’s Teen Space – After (WIP)
Teens + Libraries
 YOU must advocate for teens at your library.
 YOU must share your enthusiasm and first hand
experience.
 You would never “give up” on programming for any
other age group.
 Teens need YOU to not give up on them.
Resources
 www.ala.org/yalsa
 www.diamondbookshelf.com
 www.libraryasincubatorproject.org
 www.slj.com
 www.teenlibrariantoolbox.com
 www.voyamagazine.com
 http://noflyingnotights.com
 http://people.lis.illinois.edu/~cajenkin/yabib.html
Resources
 Harden, Susan B. and Melanie Huggins. “Here Comes Trouble.”
School Library Journal. July 2004, p. 32-5.
 Jones, Jami. “Teens will be Teens.” School Library Journal. January
2005, p. 37.
 Jones, Patrick. Do It Right!: Best Practices for Serving Young Adults
in School and Public Libraries. (Neal-Schumann, 2001).
 Stauch, Barbara. The Primal Teen: What New Discoveries about the
Teenage Brain Tell us about Our Kids. (Doubleday, 2003)
 Sullivan, Edward T. “Teenagers Are Not Luggage: They Don’t Need
Handling.” Public Libraries, March/April 2001, p. 75-7.

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Let’s Talk Teens

  • 1. Let’s Talk Teens Alyssa Crow Children’s Librarian Abilene Public Library South Branch Abilene, Texas February 29, 2016
  • 2. Young Adult Services  Understanding Young Adults  YA Materials  Space
  • 3.
  • 4. Part 1: Understanding Teens & Young Adults  Young Adults  YALSA: ages 12-19  Authors & Readers: Ages 10-22
  • 7. The Teenage Brain  Adolescents are MORE likely to:  Act on impulse  Misread or misinterpret social cues and emotions  Get into accidents and/or fights of all kinds  Engage in dangerous or risky behavior
  • 8. The Teenage Brain  Adolescents are LESS likely to:  Think before they act  Pause to consider the potential consequences of their actions  Modify their dangerous or inappropriate behaviors
  • 9. Teens & The Library  Goals  Make and keep Teens as Life- long Users  Help them become caring, responsible, productive adults.  Libraries and Librarians can play an important role.
  • 10. Challenge: Teen Perceptions of Libraries and Librarians
  • 11. Challenge: Librarians’ Perceptions of Teens  Do you have ephebiphobia?  Ephebiphobia is the fear of teenagers or of adolescence, and the prejudice against teenagers or underage adolescents; recognized as the “inaccurate, exaggerated and sensational characterization of young people” in a range of settings around the world.
  • 12. Challenge: Perceptions of Teens  Negative Portrayals and Stereotypes
  • 13. Additional Challenges  Staffing & Budget  Competition  Audience Turnover  Technology  Visually Sophisticated Audiences
  • 14. What Do I Do?  Remember that teens are job security!  Be prepared!  Stay flexible!  Shift your viewpoint!  When nothing goes right…go left!
  • 15. Attracting Teens  Offer more than snacks  Know your demographic  Partner with schools  Diversify program offerings  Empower your staff  Support your teens  Foster positive environment  Consistency is KEY!
  • 16. Create Raving Fans  Cultivate relationships  Engage teens in meaningful participation  Be an excellent librarian  Give them a room or space of their own  Evaluate
  • 17. Dealing With Teens  Discipline is part of serving teens  Go against your instincts  Assess each situation  Take immediate action to correct behavior  Be firm, fair, and consistent  Don’t take it personally!!!
  • 18. Dealing With Sensitive Topics  Identity development (gender, sexual, ethnic)  Self-esteem  Role of peer group  Social skills  Emotional intelligence  Intimacy  Suicide  Pregnancy  Abuse  Violence
  • 19. Teens & Issues  Research or Info-seeking  Personally Dealing with Issues
  • 20. Part 2: YA Materials  Right Item + Right Person + Right Time
  • 21.
  • 22. YA Books  Popular Themes:  Depression  Drug and Alcohol Abuse  Family  Identity  Relationships  School & Bullying  Serious Illness  Sexuality  Suicide
  • 23. Mass Appeal  Escapism  Instant gratification  Nostalgia  Universal  Series evolve as readers develop  All genres and types are popular  It’s okay for YA to get pretty dark  How do I choose?
  • 24. YA Book Awards  Alex Awards  Margaret A. Edwards Award  Michael L. Printz Award  Odyssey Award  William C. Morris YA Debut Award  YALSA Award for Excellence in Non-Fiction  Maverick Awards  Eisner Awards
  • 25. YA Book Lists  Bluebonnet and Lone Star Reading Lists  Teens Top Ten  Goodreads – YA Booklists  Amazon’s 100 Young Adult Books to Read in a Lifetime
  • 26. My Favs  Books I always suggest:  Alanna: the First Adventure – Pierce  Gregor the Overlander – Collins  Dragon and Thief – Zahn  Paranormalcy – White  The Frog Princess – Baker  The Ruins of Gorlan – Flanagan
  • 27. Film & Television Translations
  • 28. Bibliotherapy for Teens  NovelistPlus  Recommended Reads  School Library Journal  Non-Fiction  SPL List  Add Self-Help links to your website!
  • 29. Part 3: Space  Layout  Signage  Size  Visibility
  • 30. Space  Inviting spaces or specialized teen areas  Think ‘Teen’ when designing space  See themselves somewhere in the library  What easy changes can you make?  Give them a room or space of their own  APL’s new Teen Space at the Main Library – WIP
  • 31. APL’s Teen Space – Before
  • 32. APL’s Teen Space – After (WIP)
  • 33. Teens + Libraries  YOU must advocate for teens at your library.  YOU must share your enthusiasm and first hand experience.  You would never “give up” on programming for any other age group.  Teens need YOU to not give up on them.
  • 34. Resources  www.ala.org/yalsa  www.diamondbookshelf.com  www.libraryasincubatorproject.org  www.slj.com  www.teenlibrariantoolbox.com  www.voyamagazine.com  http://noflyingnotights.com  http://people.lis.illinois.edu/~cajenkin/yabib.html
  • 35. Resources  Harden, Susan B. and Melanie Huggins. “Here Comes Trouble.” School Library Journal. July 2004, p. 32-5.  Jones, Jami. “Teens will be Teens.” School Library Journal. January 2005, p. 37.  Jones, Patrick. Do It Right!: Best Practices for Serving Young Adults in School and Public Libraries. (Neal-Schumann, 2001).  Stauch, Barbara. The Primal Teen: What New Discoveries about the Teenage Brain Tell us about Our Kids. (Doubleday, 2003)  Sullivan, Edward T. “Teenagers Are Not Luggage: They Don’t Need Handling.” Public Libraries, March/April 2001, p. 75-7.

Editor's Notes

  1. - Approximately 14 million middle and high school students are on their own after school.  - 8 in 10 Americans want all children and teens to have some type of organized activity or safe place to go after school.  - The hours between 3 and 6 p.m. are the peak hours for juvenile crime and experimentation with drugs, alcohol and cigarettes. - There are more public libraries in the U.S. than McDonald’s restaurants or Starbucks. - Students make 1.3 billion visits to school libraries in a given year, about the same as nationwide attendance at movie theaters. - Research shows that as an age group teens (ages 12 – 18) receive the least financial support. Government, philanthropic and non-profit spending directed at teens lags far behind what is invested in children (birth through 11 years) and young adults (19 and up). - Workforce Development, Digital Literacy, Traditional Literacy, Year-Round Learning
  2. YALSA = Young Adult Library Services Association; a division of the American Library Association
  3. What makes teens different?
  4. - Amygdala: the region of the brain responsible for instinctual reactions including fear and aggressive behavior. - Frontal Cortex: the area of the brain that controls reasoning and helps us think before we act. So…Teen behavior is guided more by the amygdala, which develops earlier than the frontal cortex. “The Teen Brain: Behavior, Problem Solving, and Decision Making.” The American Academy of Child and Adolescent Psychiatry, December 2011
  5. Based on the stage of their development…
  6. All of which often leads to misunderstandings. We have to be their prefrontal cortex. Help them learn and make good decisions.
  7. If the goal is to create life-long users of the library, we can’t drop the ball when it comes to teens. It takes a village…
  8. Uncool Restrictive Librarians are mean Associate libraries with strict rules, enforced silence, and homework Fines Not on their radar / Awareness
  9. Ephebiphobia is the fear of teenagers or of adolescence, and the prejudice against teenagers or underage adolescents; recognized as the “inaccurate, exaggerated and sensational characterization of young people” in a range of settings around the world.
  10. Negative Portrayals - Teen pregnancy, Teen drug use, Underage drinking, Crime rates, sleep deprivation, Teenage suicide Fear - Teens have problems; They are disrespectful, loud, rude, disruptive; They are always in a hurry; They break the rules; They come to the library to goof off; They don’t make good decisions; Fear? Can all these things be said about ALL teenagers? Could they be said about some adults? How much is perception and how much is reality? Developmental and psychological reasons for teen behavior. Teens: The only people we treat like children but expect to act like adults.
  11. Competition – Family, School, Sports, Groups, Transportation, technology Turnover – As current teens outgrow programs, new teens must be reached; can’t really grow your audience over time. Basically, every four years, there's a new crop of teens Visually Sophisticated – Teens are a significant market for advertisers and corporations Solutions – crafts from recycled toilet paper rolls work great with toddlers, less so with teenagers
  12. - “Teenagers are not luggage: they don’t need handling.” Edward T. Sullivan - Teens deserve as much respect and service as any other patron. - Change thinking from “what can be done about teens” to “what can be done for teens.”
  13. Demographic – get their input, involve them in every aspect of programming, promote atmosphere of inclusion. Partnerships – get out of the library. Be where the teens are – school, community, online Program - “If you offer it, they will come,” does NOT apply to teen programs. Increase your online presence by encouraging teens to create content for you, Recruit Teens to do the marketing for you. Contests to design promotional materials like posters or library card designs (library door/window wrap).
  14. Relationships – talk to teens when they do something right. Greet them and get out Participation – share decision-making; be where the teens are – on social media especially Librarian – customer service, reference, reader’s advisory With the good, comes the bad…
  15. Discipline - Take a few breaths, - Don’t appear threatening, - Don’t take it personally, - Apply rules equally across all age groups, - Keep things in perspective and give them the benefit of the doubt, - Develop relationships with teens Instincts - Approach the teens that seem the most unapproachable, - Don’t take anything personally, - Be the “bigger” person, - Don’t make judgements, - Be Aware and Beware of peer pressure & group mentality, - Be understanding of teen development Assess Each Situation - Nuisance or Hazard? Nuisance: Pushing each other, Talking loudly, Wandering around in large groups, Blocking the front door, Hugging or laying on each other for long time, Leaving bags around the library Hazard: violence, guns, drugs, meds Action – do what you said you would Follow – greet teen when returns, have a conversation, build relationships Consistency – criticize the behavior, not the person; make sure everyone knows the behavior policy because ignorance of the law is no excuse Remember, librarians do no kick teens out of the library. Teens get themselves kicked out of the library, because of their behavior.
  16. Dealing with issues – how do you serve someone who doesn’t ask for help? Because the teen who has a paper due on anorexia will have no problem coming to the desk to ask, where as the teen dealing with it themselves will not approach the desk.
  17. Clip from the movie ‘The Princess Bride,’ from the film adaptation of The Princess Bride, an adaptation of S. Morgenstern’s True Love and High Adventures.
  18. YA Books: books written, published, or marketed to adolescents and young adults
  19. Nostalgia – emotional truth of the teenae experienve Genres: fiction, sci-fi, realistic fiction, fantasy, mystery, horror, dystopian Types: books, ebooks, audiobooks, comic books, manga and graphic novels Most notable series to do so: Harry Potter (1st book published in 1997/98, 1st movie out in 2001) How do I choose? Read YA Books!, Reviews Journals, Teen Recommendations, Award winners, Book Lists
  20. Alex: 10 books written for adults with YA appeal Margaret Edwards: author & work for significant & lasting contribution to YA lit Printz: literary excellence in YA lit Odyssey: audiobook in english Morris YA Debut: first-time authors writing for teens Non-fiction: best non-fiction for YA Maverick: graphic novels
  21. http://www.amazon.com/b?node=11424451011 ; http://www.buzzfeed.com/ariannarebolini/best-ya-books-of-all-time#.boZnaZb2G ;
  22. Think teen when designing space: will they be comfortable, like the colors, etc. but also how can they be showcased? Show off teen art, decorations, collaborative projects, etc. Easy changes: adult size furniture that doesn’t look like grandma’s couch, paint on the walls, colored shelves, signage, paint the ceiling tiles to look like book covers or the sky, etc. Room or space of own: go beyond a shelf and a poster, convert a meeting room or make certain areas teen only for specific times, designated staff person for teens