Personal Information
Organization / Workplace
Brussels, Brabant Belgium
Occupation
Customer Experience Architect
Industry
Consulting / Advisory
Website
www.alainthys.com
About
I help companies upgrade their customer, employee and shareholder reality.
Over the past three decades I have had the privilege to see my team's work impact over half a billion customers world wide.
Today, my start Customerfit helps experience professionals make the world a more customer friendly place.
With a team of expert associates, I also architect transformative and profitable customer, employee and shareholder experiences. Yes, I consider architecting to be a verb.
Feel free to get in touch for a virtual coffee. I always like to meet new people.
Tags
marketing
innovation
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customer-centricity
advertising
alain thys
nps
strategy
customer
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customer experience
futurelab
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history
orthodoxy
design
office
employee engagement
employee experience
demographics
trends
product design
3d printing
people
fred reichheld
sales promotions
marketing and advertising
fmcg
storytelling
transmedia
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transmission control protocol
communication
profitability
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sales
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Presentations
(18)Likes
(21)Design in Tech Report 2018
John Maeda
•
6 years ago
Slides That Rock
Slides That Rock
•
12 years ago
[Fr] La communication digitale expliquée à mon boss 2013 - les slides
A Mon Boss
•
10 years ago
20 things about SUE Amsterdam
SUE Amsterdam
•
12 years ago
[EN] scenarios for the future of social media
Orange
•
11 years ago
THE PIXEL LAB 2010: Monique de Haas of Dondersteen Media - Social Media & Audience Engagement Design
power to the pixel
•
13 years ago
"From social gimmicks to social business. Storytelling in the social age." for PromaxBDA
Polle de Maagt
•
11 years ago
Storytelling to storys€lling
Tribal Impact
•
13 years ago
Getting started in Transmedia Storytelling
Robert Pratten
•
13 years ago
The Science of Social Media
Dan Zarrella
•
13 years ago
2010 Customer Experience Impact Report
RightNow Technologies
•
13 years ago
Shopping Reinvented: Next Generation Apparel Retailing
Escalate Retail is now part of RedPrairie
•
13 years ago
Creating Start-Up Success
Alexander Osterwalder
•
13 years ago
Experience Design + The Digital Agency (Phizzpop version)
David Armano
•
16 years ago
Mass Media vs. User-Generated Content
Gustavo Machado
•
16 years ago
Serendipity 2.0: Missing Third Places of Learning
Teemu Arina
•
16 years ago
A Prescription for Marketers
David Armano
•
16 years ago
Death by PowerPoint
Alexei Kapterev
•
16 years ago
Innovation and Strategic Growth
Idris Mootee
•
16 years ago
Conversation by Design
David Armano
•
16 years ago
Emerging Media's Impact on the Customer Experience
David Armano
•
17 years ago
Personal Information
Organization / Workplace
Brussels, Brabant Belgium
Occupation
Customer Experience Architect
Industry
Consulting / Advisory
Website
www.alainthys.com
About
I help companies upgrade their customer, employee and shareholder reality.
Over the past three decades I have had the privilege to see my team's work impact over half a billion customers world wide.
Today, my start Customerfit helps experience professionals make the world a more customer friendly place.
With a team of expert associates, I also architect transformative and profitable customer, employee and shareholder experiences. Yes, I consider architecting to be a verb.
Feel free to get in touch for a virtual coffee. I always like to meet new people.
Tags
marketing
innovation
retail
customer-centricity
advertising
alain thys
nps
strategy
customer
net promoter score
customer experience
futurelab
media
centricity
horizon
history
orthodoxy
design
office
employee engagement
employee experience
demographics
trends
product design
3d printing
people
fred reichheld
sales promotions
marketing and advertising
fmcg
storytelling
transmedia
television
transmission control protocol
communication
profitability
service
sales
relevance
reputation
engagement
2.0
web
digital
agency
agencies
romania
market
forecast
See more