What can IBM Connections Cloud do for my business?

What can
IBM CONNECTIONS CLOUD
do for my business?
Alan Hamilton
Collaboration Solutions SWAT Team
@alanghamilton
alanghamilton.com
© 2013 International Business Machines Corporation

“If I have six hours
to cut a tree, I will
use four hours to
sharpen the axe.
- Abraham Lincoln
© 2014 International Business Machines Corporation 2

TOPICS
1. Better project management
2. Work more closely with customers and suppliers
3. Revitalize corporate communications
4. Establish Continuous Process Improvement
5. Have more effective meetings
6. Build smarter departments
7. Get your smartest people working together
8. Connect and work more effectively with remote teams
9. Produce quality documents collaboratively in less time
10. Reduce travel time and costs
3

BETTER PROJECT MANAGEMENT
4

PROJECT MANAGEMENT
5
Capture ideas, store documents, develop
best practice, collect everything in one
easily searchable and managable place.
Use Sub Communities to have private
areas for specialist information.
Share key content with others, either
internal or external to your organization.
Make it easy to find key information
• Bring all aspects of your project into one
place.
• Capture email, tasks, documents,
information seamlessly.
• Share, comment, develop and
recommend key information.
• Reduce information overload by having
one place for all content

PROJECT MANAGEMENT: ACTIVITIES
6
Activities provide a
comprehensive
structure to manage
the most complex of
tasks.
You can assign actions
to members of your
team.
You can combine files,
emails, actions,
comments and
bookmarks with the
tasks to become a
System of Record as
well as a System of
Engagement.

BOSCH - CLIENT LOCALISATION REQUESTS USING
ACTIVITIES
7
Phonecalls
Emails
Many documents
Many revisions
Many reviews
80% decrease in overtime;
70% decrease in email;
Process 4 weeks is now 6 days

PROJECT MANAGEMENT: STATUS UPDATES
8
Status Updates let you
cut down the email
traffic without affecting
communication.
Post updates about
the project using hash
tags and @ mentions
like twitter.
Everyone can benefit
from the stream of
information without
being overloaded by
information they don’t
need in their inbox.

WORK MORE CLOSELY WITH
CUSTOMERS & SUPPLIERS
9

WORKING WITH CUSTOMERS AND SUPPLIERS
Break down the barriers to a better working relationship
Status Updates
Please link back to the page you downloaded this Please 10
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Your Organization
Your Clients &
Suppliers as Guests
have free access
Attend
Web Meetings
Work with Files
Upload Files
Create & Participate
in Projects (Activities)
Join your
Communities to
share content
Be part of the
Network
Invite their own guests
Files
Profiles
Wikis Communities
Activities
Ideation
Blogs
Network
Recommendation
Forums
Sharing

WORKING WITH CUSTOMERS AND SUPPLIERS
11
Its easy to set up shared spaces with
controlled security. Sub communities
allow you to have private areas, and
any content visible to guests is always
flagged with a yellow box.

REVITALISE CORPORATE
COMMUNICATIONS
12

REVITALIZE CORPORATE COMMUNICATIONS
• Establish a Blog for Company News
• Publish articles as they become available
• End each article with a question to drive
engagement
• Participate in discussion about the article
• Highlight key contributions
• Keep the articles short – max 500 words
• Use pictures and an attention-grabbing
headline.
13
NEWS
WELCOME TO THE FUTURE OF WORK
ü Regular publishing keeps interest up
ü Keeping articles short maintains attention
ü Driving comments involves employees and
helps capture mood and opinion
ü Employees feel they are listened to.

REVITALIZE CORPORATE COMMUNICATIONS
14

ESTABLISH CONTINUOUS
PROCESS IMPROVEMENT
15

ESTABLISH CONTINUOUS PROCESS IMROVEMENT
downloaded this from, or just link to parkablogs.blogspot.com
16
CPD Community
Ideas
6
4
3 TOP SAFETY
The best ideas for
improvement come from your
experts – your customers and
your staff.
Give them a means to capture
and develop these.
IMPROVEMENT
INITIATIVE
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ESTABLISH CONTINUOUS PROCESS IMROVEMENT
17
Use an Ideation Blog
as an great way to
collect people’s ideas,
develop them, and
then vote on them.
Everyone has a
chance to put their
idea forward, to
develop it and
participate in the
success of an idea.
Ideation is invaluable
for CPD, safety issues,
product brainstorming,
etc.

BUILD SMARTER DEPARTMENTS
18

Greenwell
Research Production HR Sales IT
19
Share
Knowledge
Locate
Expertise
Manage
Information
Standardize
Approach
Optimize
Processes
Improve
Safety
Manage
Information
Locate
Expertise
Manage
Information
Standardize
Approach
Improve
Comms
Share
Knowledge
Locate
Expertise
Manage
Information
Optimize
Processes
Manage
Information
Self
Service
Standardize
Approach

Greenwell
Research Production HR Sales IT
20
Share
Knowledge
Locate
Expertise
Manage
Information
Standardize
Approach
Optimize
Processes
Improve
Safety
Manage
Information
Locate
Expertise
Manage
Information
Standardize
Approach
Improve
Comms
Share
Knowledge
Locate
Expertise
Manage
Information
Optimize
Processes
Manage
Information
Self
Service
Standardize
Approach

21
Bring the people with similar
job roles across your
organisation together. Let
them share their best practice
and experience in a virtual
department.
Using a community to unite a
department is a great way of
locating knowledge.

HAVE MORE EFFECTIVE
MEETINGS
22

HAVE MORE EFFECTIVE MEETINGS
23
Check your
colleagues’ schedules
To find a time that
works for all
Keep track of updates
With fast and smart
searching.
Share the documents, agenda,
minutes and tasks in an Activity –
everyone can see the same
information. Reduces information
flood.

GET YOUR SMARTEST PEOPLE
WORKING TOGETHER
24

GET YOUR SMARTEST PEOPLE WORKING TOGETHER
25
Using communities, bring
people doing similar jobs
in different parts of the
organization together.
They can share best
practice, experience, and
locate help when they
need it.
Bring your best brains
together – it improves
their job satisfaction and
raises the corporate
intelligence.

CONNECT & WORK MORE
EFFECTIVELY WITH REMOTE
TEAMS 26

CONNECT & WORK MORE EFFECTIVELY WITH REMOTE
TEAMS
Please link back to the page you downloaded this from, or Use social communication
to bring people in other
locations closer. Share
status updates, files,
news and other
information socially, not
through email.
Use instant messaging,
video conferencing and
mobile working to keep
everyone in touch
wherever they are.
27

PRODUCE DOCUMENTS
COLLABORATIVELY IN LESS
TIME 28

PRODUCE DOCUMENTS COLLABORATIVELY IN LESS TIME
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29
E =V(R+1)
St = EF
E = Emails
R = Recipients
V = Versions
St = Storage
F = File Size
4 people, working on 4 versions of a file, generates 20
emails, 20 copies of the file, and 20 times the storage.

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E = Emails
St = Storage
F = File Size
30
Email = 0
Storage = F
With IBM Docs in
Connections Cloud S1
One copy of the
document, no emails,
everyone sees the
current version.

REDUCE TRAVEL TIME AND
COSTS
31

REDUCE TRAVEL TIME AND COSTS
32
Do you like being here?

33
Instant Messaging,
Web Meetings, Video
Conferencing with IBM
Connections Cloud
Keep your staff our of
airports, off trains and
more productive.

What can IBM Connections Cloud do for my business?

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