Alfresco Day Warsaw 2016: Next-Generation Business Process Management with Alfresco Activiti - Chris Young, Alfresco

1. Next Generation Business Process Management
Alfresco Activiti

2. Chris Young
North Europe Solutions Engineering Manager

3. MarketNeed
From To
Collaborative WorkIndividual Tasks
IT Ownership
The Market
View: The
Modernization
of BPM
Business Ownership
Structured Dynamic and Intelligent
Process Only Process + Content + People

4. MarketNeed
Modern
BPM
Requirements
Business Users
Consumer-like experience
Self-sufficiency (“citizen developers”, “low code”)
IT
Minimal IT involvement
Easy deployment and integration
Companies
Process coverage and compliance
Greater agility and flexibility

5. Legacy BPM Systems Fail to Deliver
MarketNeed
Low User Adoption IT Complexity Too Rigid
Non-intuitive, outdated interfaces
Heavy reliance on IT
Lack of process coverage
Proprietary systems
Long, costly deployments
Complex ongoing management
Hard to collaborate
Hard to deviate from routine
Hard to respond quickly

6. Modern, Lightweight BPM Platform for
Business People and Developers
• High-performance process engine
• Business-friendly tools and analytics
• Integration with wide range of applications
• Part of the Alfresco ECM + BPM platform
• Powers thousands of business processes
for hundreds of customers
WhyActiviti
Alfresco
Activiti

7. Why Alfresco Activiti?
WhyActiviti
SIMPLE Empower users to increase process ownership
OPEN Innovate faster and reduce IT complexity
SMART Transform operations with new, more efficient processes

8. WhyActiviti
Integrations with Box, Google Drive, and
Alfresco One present content in context
Simple tools allow non-technical people to
create their own processes and e-forms
Intuitive task management—including mobile app
support—keeps people on track
Empower Business UsersSimple

9. WhyActiviti
Dynamic, collaborative processes add flexibility
and avoid workarounds
Smart
Analytics and heat maps provide insights
to optimize process efficiency
Process audits and integrated records filing show and
improve process compliance
Transform Business Operations

10. WhyActiviti
Innovate Faster, Easier
Push and fetch support for process data,
content, and content metadata
Open
Open source and open standards for
easy integration and faster deployment
High performance and scalability with
multi-tenancy for data segregation

11. Choice of Process Modeler
Step Editor BPMN Editor
FeatureHighlights

12. FeatureHighlights
Forms Editor
Forms Library
Forms Editor
Forms

13. FeatureHighlights
Decision Tables
Decision Rule Editor

14. Application Integration
FeatureHighlights
• Attach content and metadata
to a process
• Push content and metadata
out from a process
Box and Google Drive Integration

15. FeatureHighlights
Process Heat Map
Process Reports
Process Analytics

16. Business
Process
Management
Forms
Library
Forms
Editor
Task
Manager
Step
Editor
BPM
Editor
Analytics
Alfresco Activiti
Content + Process + People
FeatureHighlights
Enterprise
Content
Management
Security
Content
Store
Records
Mgt
Meta
Data
Search
Alfresco One
Workflow
(Activiti)

17. Process Menu
FeatureHighlights
Alfresco One Integration

18. Processing
• Loan processing
• Request processing
• Incident processing
Operations
• Purchase to pay
• Service fulfillment
Onboarding
• Client onboarding
• Employee onboarding
• Student onboarding
Governance and Compliance
• Retention and disposition
• Regulatory compliance
• Data reporting
Customers
Customer
Applications

19. Customers
This financial services firm wanted a simpler, more efficient
alternative to their complex BPM systems. Many processes were
coded on the fly, making them inconsistent and hard to maintain
and troubleshoot.
• Introduced Alfresco Activiti to help manage global agency
broker and clearing processes
• Developed new processes and will retro-engineer existing
processes to conform with common standard
• Goals are to bring more order to process management,
cut operational and tech costs, and increase productivity
French Multinational Banking and
Financial Services Company

20. AlfrescoCustomer
This financial services leader was dissatisfied with its legacy
BPM solutions, which were proprietary, costly, and lacking in
innovation and vendor follow-through.
• Migrated from Activiti Community Edition to Alfresco Activiti,
an open platform with enterprise-grade features and support
• Standardized on Alfresco Activiti for key wealth management
applications that move millions of dollars daily
• Goal is to realize millions in TCO savings, working closely with
Alfresco to define and meet innovation needs
Customers
Swiss Global Financial Services Company

21. Summary Alfresco Activiti
Business Users
Take ownership of process improvement
with intuitive, flexible tool
IT
Consolidate on a modern, scalable BPM
solution that’s easy to integrate
Companies
Transform operations for increased
efficiency, agility and bottom line growth

22. Transforming Digital Business
Next-Generation App Development Framework

23. Apps with Alfresco Activiti
BusinessFirstApps
• BPM brings graphical soft wiring of process, analytics and forms
• Business First Apps with focused capabilities but limited scope

24. Increasing Complexity
Complexity
24Source: IDC

25. Extended Development Lifecycle
Skills
25*Data from IDC Development Landscape Research
Open Source
Enthusiasts

26. Business Process
Management
Alfresco Activiti
Supporting Repeatable Solutions
ProductVision
Enterprise Content
Management
Alfresco One
On prem, Cloud,
Hybrid, Managed
Integrations,
Intelligence and Analytics
Repeatable Solutions
Engaging Apps across Mobile & Web
App Development Framework

27. • Objectives
– Make it easy for developers, partners and
customers to create and deliver apps
– Access content + process + compliance
services
– Low code / rapid development environment
– Responsive app to accommodate different
platforms
• Use Industry Standards
– Google Material Design
– Modern framework (AngularJS)
AppFramework
Application
Development
Framework

28. ShareCustomization
Document Library
Centric Solutions
Alfresco Share
Alfresco Framework
BusinessApps
Application Development Framework
Content Services
Java APIs REST APIs
Alfresco JS Unified APIs
Framework of choice
Custom UX
Applications
UnifiedExperience
Process Services
Rapid UX Applications
(Themable Alfresco UX Standard based on
Google Material Design)
Re-usable UI
Components
Low Code
App Studio
Flexible Options for App Development

29. Reusable Components for Content and Process
Components

30. Production-Grade Components
• Mobile First / Responsive
• 91% of lines code coverage with unit
tests
• Live Quality KPIs on public repository
• Additional automation tests for different
devices
• Tested to Support for Section 508
compliance
• Easy to localize for multiple locales and
across devices
• Up To Date Documentation from day 1
Quality
30

31. Unified but not uniform UX
UnifiedUX
31
Login Document List
DefaultSample1Sample2

32. Easy to Build Custom Apps
Examples
Sales Enablement App Health Care App

33. Run time
Design Plugins
Activiti+ADF: App Design Experience
33
AppDesign
UX Designer
(Forms, Pages, ADF
Widgets)
Rules & Process
Content & Data
Models
Service &
Extensions
Access &
Governance
App Studio
Activiti Design
Environment
Content
Services
Process
Services
App
AppApp
App Management

34. Evolving the App Design Experience
Roadmap
SSO
Reports & Charts
Component
App Auto Deploy
For Activiti
SSO Support Page Designs
App Studio ECM App Design
Objects
Libraries &
Re-Use
Case Management
Framework
Dynamic Roles and Permissions,
Role Based UI
Dynamic & Ad-Hoc
Processes
Developer
Foundation
App Design
Richer Apps

35. • Enterprise SSO
• Alfresco Nodes as Activiti Data Models
• ADF 1.0
– Analytics and Visualization Components
– Auto Deploy ADF Apps for Activiti
– Custom Page Designs
– Role-Based Pages with App Manager
• Customer Enhancements
– Reporting automation
– Bulk processing
– Dependent form fields
35
Activiti1.6
Alfresco
Activiti 1.6

36. • Foundation for the next 5 years
• Application Design Experience
– App Studio
– Alfresco UX Standard
• V6 Engine: Native BPMN process virtual
machine
– 1:1 mapping ensures definition and execution
are totally aligned
– Easily manipulate execution
– Enables dynamic processes
• V6 Engine: Pluggable persistence
– Support arbitrary data sources
– Enables NoSQL backend
• V6 Engine: Fully backward compatible
– APIs, schemas, definitions
– Embedded V5 PVM if required
V6Engine
Alfresco
Activiti V2.x

37. Get Your
Started
FUTURE