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Campaign Implementation and Evaluation Report
February 2011




            The
     other
                                                The OTher hangOver [the uhth-er hang-oh-ver]:
                                                The regrettable social after effects of over-consumption, such as
                                                embarrassment, shame, or guilt. While it usually goes unnoticed
                                                until the next morning, the consequences can last a lifetime.




      Hangover
                                                - Synonyms: embarrassment, regret, guilt, humiliation, shame




                                                                            University of Minnesota - Twin Cities
                                                                School of Journalism and Mass Communication
Table Of cOnTenTs

Executive Summary .......................... 1
The Target ............................................ 3
Message Strategy .............................. 5
Launch Team ....................................... 13
Campaign Planning ........................... 14
Creative Pre-Testing .......................... 15
Connections Strategy ........................ 16
Creative Overview ............................. 18
Media Schedule ................................. 19
Creative Executions ........................... 20
Facebook Analytics ............................ 41
Website Analytics ............................... 45
Community Feedback ....................... 46
Media Relations ................................. 48
Earned Media .................................... 50
Evaluation ............................................ 51
Next Steps .......................................... 64
Acknowledgements ........................... 66

Earned Media Appendix
EXECUTIVE SUMMARY
                                                         EXECUTIVE SUMMARY

The following report provides an overview of “The Other      We provide a general description of the campaign
Hangover” campaign, an anti-binge drinking advertising       planning and implementation process, and a full overview
project developed and implemented by students from the       of both the individual paid advertising executions and
School of Journalism and Mass Communication (SJMC)           earned media coverage garnered by The Other Hangover.
at the University of Minnesota.                              We evaluate the implementation of each creative execution
                                                             and assess the success of each tactic.
Originally conceived by the SJMC’s 2009 National
Student Advertising Competition (NSAC) team, The             The campaign’s Facebook page and website analytics are
Other Hangover campaign targets undergraduate students       also summarized to determine the success of the online
whose excessive alcohol consumption leads to regrettable     media strategy. A discussion of community reaction and
behavior. The Other Hangover messages realistically          feedback toward the campaign will be followed by a
depict the important social consequences of over-            summary of both qualitative and quantitative research
consumption on students’ reputations, friendships and        findings related to the effectiveness of The Other Hangover
image.                                                       campaign.

Through a generous grant provided by The Century             Finally, along with a discussion of challenges faced by the
Council, The Other Hangover campaign was executed on         campaign, several recommendations for future utilization
the University of Minnesota Twin Cities campus during        of The Other Hangover are provided.
the fall 2010 semester.

A special topics internship-style course was taught during
the summer term, with a group of 8 SJMC undergraduate
students leading much of the campaign’s planning and
implementation effort.




                                                                                                                           1
Alcohol over-consumption is a serious health and safety issue plaguing     Awareness
college campuses nationwide. Despite significant efforts to reduce the       •	 The Other Hangover achieved 72.9% unprompted recall during
problem, including various public health campaigns, many students               the height of campaign activity
dismiss the risks and continue to make binge drinking a major aspect of      •	 86% reported seeing The Other Hangover logo
their college experience. The Other Hangover hopes to change this.           •	 75% reported seeing the campaign several times a week or more

Campaign Period: September 9 - December 15, 2010                           Conversation
Budget: $75,000                                                            The Other Hangover sparked conversation. 54.8% of all students
                                                                           reported talking about the campaign with their friends. Importantly,
campaign ObjecTives                                                        students were significantly more likely to discuss liking the campaign
                                                                           than disliking it (45.2% vs. 7.8%).
Awareness: Introduce The Other Hangover to students and increase
awareness of the negative social and reputational effects of over-         Message Rating
consumption. Achieve at least 60% campaign awareness during the            Students both relate to and have positive attitudes toward The Other
initial campaign phase.                                                    Hangover messages. For example, 81% agree The Other Hangover
                                                                           message is more relatable than other “drink responsibly” ads. A series
Conversation: Generate discussion of the negative effects binge            of statistical analyses were conducted to determine if the core message
drinking can have. We want students to actively discuss and integrate
                                                                           strategy better resonated with certain demographic segments. No
The Other Hangover into their daily lives.
                                                                           statistical differences were found, suggesting The Other Hangover
                                                                           message strategy is well-accepted across the broad campus
Attitude: Ascertain student feedback on the message strategy. Longer
                                                                           community.
term goal: achieve measurable changes in attitudes surrounding binge
drinking behaviors.
                                                                           The jOurney
evaluaTiOn                                                                 The University of Minnesota student-led NSAC team spent nine
                                                                           months formulating the positioning, strategy, and creative elements of
We conducted pre-, concurrent, and post-campaign surveys to evaluate
                                                                           the campaign. They conducted extensive research including surveys,
the effects and effectiveness of the campaign strategy.
                                                                           interviews, focus groups, collages and photo diaries to find a new and
                                                                           powerful message.
A representative sample of 910 undergraduates participated in our
longitudinal evaluation. The strength of this design allows us to
                                                                           In the following section we present the insights and general
generalize all quantitative results to the larger University population.
                                                                           development leading up to the core messages of the campaign. Please
Students were first surveyed at baseline, prior to campaign launch.
                                                                           see the original plans book for a full description of research.
Follow-up surveys were distributed mid- and again post-campaign to
gauge student awareness and attitudes toward the messages.

2
WHO ARE THE STUDENTS MOST LIKELY TO
OVER-CONSUME ALCOHOL?

The Target TargeT
        The
We have selected a specitargets a specific group of students, which we have named
         Our campaign c group of students, which we have named                                   “It’s not how much I drink, it’s the
At-Risk Drinkers.Drinkers. While drinkingquantities, this group is likely is likely to put themselves,
         At-Risk   While drinking in large in large quantities, this group
to put themselves, their friends and the greater community at risk.
         their friends and the greater community at risk.
                                                                                                   damage it [alcohol] can cause.”

What is What isDrinking?
        At-Risk At-Risk Drinking?
                                                                                                                                       -Chariot focus group
  Alcohol a ects affects different peopleerent ways. Chairot does not considering just the
        Alcohol di erent people in di in different ways. For students,
   believe the number of drinks per hourhour isis the best dedefinition for over-consumption.
        number of drinks consumed per alone not the best nition for
     over-consumption. Our research has led us to a more enlightened
        Our research has led us to a more enlightened definition of at-risk drinking, blending the
      dequantityof at-risk drinking, which blends the quantity consequences.
          nition of consumption with problematic behavioral of
       consumption with problematic behavioral consequences.
        At-Risk Drinking:
       At-Risk excessive alcohol consumption leads to regrettable behavior.
        When Drinking:
       When excessive alcohol consumption leads to regrettable behavior.
        How many At-Risk Drinkers are there?
       How many At-Risk Drinkers arestudents said they have had too much to drink during a
        According to our survey, 81% of there?
       According to our survey, 81% of students said they have had too much to drink during a single occasion.
        single occasion.




            At-Risk Drinker Profile
            As a part of our national survey we asked college students how many drinks they consumed last Friday and Saturday night. Across
            all respondents, 39% consumed five or more alcoholic drinks. With this as our base, we developed a profile of what characteristics
            commonly make up the At-Risk Drinker.

                                                                                                                           Index
            Student Characteristics                                   Average U.S College Student                   (College Students = 100)

                                 Male                                                                                         141

                              Athletes                                                                               52%      133

                              Greeks                                                                                 50%      128
                           Sports fans                                                                               50%      128




                                                     *Note: At-Risk Drinker profile developed based on the 2009 NSAC national survey.
                                                                                                                                                              5
                                                                                                                                                                  3
Social Lubricant
                                                          “I don’t want to be the only sober one.”
                                                              •	Drink to gain social acceptance in a group setting
                                                              •	Pressure from peers leads to fear of being left out or excluded
                                                              •	Unspoken bond between intoxicated students increases social connection

    WhaT drives Over-
    cOnsumpTiOn?
                                    College Syndrome
    The Triggers                    “These are the best years of my life.”
    Moderate drinking shifts to       •	Newfound independence manifests itself in dangerous over-consumption
    over-consumption when             •	Afraid to miss out on the highly anticipated “college experience”
    motivational triggers come        •	Anxious to party and meet new people
    into play.

    We uncovered five reasons
    At-Risk Drinkers use to                                Clocking Out
    rationalize over-consumption.                          “It’s been a long day, I deserve a break.”
                                                               •	Micro-managed lives leave students looking for a chance to escape
                                                               •	Alcohol is a perceived solution to stress
                                                               •	Provides a break from everyday pressures



                                    Competitive Spirit
                                    “I’ve got a reputation to uphold.”
                                        •	Gaining pride, bragging rights and social praise are the driving forces
                                        •	Competitive drinking includes beer pong and drinking games
                                        •	Encouraged to be competitive from a young age



                                                           Bargain Boozing
                                                           “I have to drink more to get my money’s worth.”
                                                              •	Students are stressed with financial pressure
                                                              •	They recognize the financial value when drinking in large quantities
                                                              •	College bar culture includes promotions and pre-gaming activities

4
The cOnsequences
Alcohol Impact Model
This model demonstrates how the triggers can
lead to over-consumption causing expected,
ignored or extreme consequences. Our research
shows advertising that emphasized the expected
and extreme consequences of over-consumption
has little impact on student behavior. In contrast,
highlighting the ignored consequences has the
potential to shift behavior among college students.


The message ThaT maTTers mOsT
The Strategy
We learned that a craving for belonging and social
enhancement drives over-consumption.

A new message with a focus on how
over-consumption can permanently affect
reputations, friendships and self-image holds the
power to change attitudes and shift behavior.




    POSITIONING STATEMENT
    Over-consumption leads to regrettable
    behavior that puts your reputation at risk.
                                                      5
KEY INSIGHT
    Turning insighT inTO a cOmpelling campaign
    We filtered our learning into three implications that will guide our campaign.
                                                                                                         e
                                                                                                                The
                                                                                                        other
                                                                                               m
                  Be Disruptive
         1




                                                                                            sha
                  Why? College students are continuously bombarded with
                  health-related messages. They are jaded and easily tune out
                  the familiar.

                 Be Realistic
         2       Why? Successful messages utilize situations college students



                                                                                                         Hangover
                 can relate to.

                 Transcend Alcohol
         3       Why? It is not just about alcohol. It is about how
                 over-consumption can affect your social standing among
                 friends. That is what students truly care about.


    Our creative platform highlights the social consequences of over-
    consumption. This will awaken At-Risk Drinkers to the full
    consequences of their actions.
                                                                                Why It Works
                                                                                     •			Dramatically	brings	the	concept	of	The	Other	Hangover	to	life
    For most, a hangover is associated with physical consequences such as a
                                                                                     •			Bridge	word	at	the	top	of	the	ring	acts	as	a	connector	between		
                                                                                                                                                        	
    pounding headache or throwing up. We will change student expectations
                                                                                         specific ads and the logo
    of this familiar term.
                                                                                     •			Watermark	left	by	a	glass	symbolizes	what	gets	left	behind		 	
                                                                                        after a night of drinking
    We have created a unique twist on this traditional hangover. The Other
    Hangover is the regrettable social after effects of drunkenness, such
    as embarrassment or guilt. This customized logo is the seal of our
    campaign.


6
drunk”
prinT                                                             Headline
Through print, our campaign uses four                             Communicates that over-consumption can ruin friendships, reputations and image.
visual vignettes to vividly express The                           Green-colored words reference over-consumption; visually connecting the headline
                                                                  with the bridge words and logo.
Other Hangover. Each ad displays a
relatable and regrettable situation, which                                                           Even though you were drunk, this still happ
is the result of over-consumption. The
imagery speaks to At-Risk Drinkers by
showcasing behavior that causes more
damage than a physical hangover.                                  Bridge Words
                                                                  One-word descriptions (shame, regret, guilt, humiliation, embarrassment) of The
The copy is realistic and                                         Other Hangover allow for flexibility and differentiation. They act as a connection
straightforward.	By	focusing	on	                                  point between the ad and the logo
behaviors that destroy friendships,
reputations and image, these executions
speak to At-Risk Drinkers in a way that
is more resonant than typical health and
safety campaigns.                                                 Selective Color
                                                                  The people and drinks in full color draw attention to the action and the alcohol,
                                                                  which are the cause of The Other Hangover.

                                                                                                                                                            as   sm e n t
                                                                                                                                                        arr
                                                                                                                                                             The
                                                                                                                                                        othe



                                                                                                                                                 e mb
                                             Don’t over do it.
                                                                   Don’t over do it
                                                                       A relatable adaptation of the familiar and overused “Drink Responsibly,” which    Hangov
                                                                       incorporates common language used by At-Risk Drinkers.
                                             www.facebook.com/theotherhangover




                                                                                                                                                                 7
“The Make-out”
8
Before you got wasted, you weren’t known as “The Creep.”




                                                                                  tion
                                                                           l ia
                                                                                   The
                                                                           other
                                                                     i
                                                                    hu m
Don’t over do it.
                                                                            Hangover
www.facebook.com/theotherhangover


“The Creep”
                                                                                         9
A few drinks before, they thought you were fabulous.




                                                                                  tio   n
                                                                             l ia
                                                                                   The
                                                                             other

                                                                       i
                                                                      hu m
     Don’t over do it.
                                                                              Hangover
     www.facebook.com/theotherhangover



                                                                                            “The Crier”
10
Reputations aren’t drunk-proof.



                                                    e
                                                        The
                                                    other
                                              m
                                              sha
Don’t over do it.
                                                     Hangover
www.facebook.com/theotherhangover


“The Flasher”
                                                                11
“The Fighter”
12
PREPARE FOR LAUNCH
mainTaining sTudenT vOice

A key objective when implementing The Other Hangover campaign was           While this group of students was generally unfamiliar with the original
to maintain the student-led initiative and voice behind the messages. We    development of the campaign, all were enthusiastic about its message
know a student-led initiative will have more impact and credibility with    strategy and excited to see The Other Hangover implemented on
At-Risk Drinkers. Students don’t want to be lectured or talked down to.     campus for their peers.
But	they	will	listen	to	their	peers.	
                                                                            Planning Process
In the time since The Other Hangover campaign was originally                Working toward the launch of the campaign, formal meetings were
developed, most of the students on the 2009 NSAC team had graduated         held on a weekly basis. Student ambassadors also completed tasks
and moved on to other endeavors. We needed to find student                  individually and in small groups throughout each week.
ambassadors to help implement the campaign and spread the message
around campus.                                                              Wherever possible, students were given the authority to make campaign
                                                                            decisions and handle business relationships. The responsibilities of the
Campaign Launch Team                                                        students on the implementation team were extremely varied, ranging
An opportunity existed for a rich, hands-on, professional learning          from website development and graphic design work, to copy writing, art
experience. We created a one-credit applied internship experience           directing and creative efforts, to researching, establishing and managing
made available to undergraduate advertising students through the SJMC       vendor relationships. Much of the group’s time over the summer was
and tasked students with tackling the details of implementing a real-life   spent coordinating with outside vendors for printing and producing
integrated marketing campaign.                                              various campaign materials, or negotiating and planning media
                                                                            contracts.
Applications and references were required for participation in the
project, and professional interviews were held to select a team of 8
dedicated students with the skills necessary to implement the campaign.

Two graduate students, one with professional advertising industry
experience, and the other a former undergraduate member of the 2009
NSAC team, shared responsibility over the course of the summer in
leading the project and managing the team of students.


                                                                                                                                                   13
deTermining campaign scOpe

 One of the first tasks for the implementation team was to
 determine both the feasibility of individual executions from
 the NSAC team’s original proposal — and the overall scope
 of a campaign that could be successfully produced given the
 available time and budget.

 After researching the costs of various media executions and
 calculating the time involved in planning and obtaining the
 necessary approvals for some ideas, several of the creative
 tactics originally conceived for the campaign were not             For example, after researching local media
 implemented. It should be noted, however, that even though         costs, students in the group determined there was
 our team made the pragmatic decision not to implement              great value in placing the campaign’s print ads on bus
 certain executions, we feel many of those tactics still have the   shelters surrounding the University of Minnesota campus.
 potential to come to life.
                                                                                                      The decision to use bus shelters
 Our implementation of The Other Hangover, essentially a                                              meant we needed to produce more
 practical “trial run,” should be viewed primarily as a test                                          print ads conducive to a vertical format.
 of the campaign’s messaging strategy, and an evaluation of                                           To maintain the look of the campaign,
 the ability of those messages to break through in a campus                                           the original NSAC team photographer
 environment and to resonate with an undergraduate student                                            was hired to re-shoot several of the ads
 audience.                                                                                            for a vertical format.

 Students on the implementation team helped decide how to                                             Team members recruited their friends,
 allocate the campaign’s media budget, and determined which                                           and also volunteered themselves, to
 media channels would best reach At-Risk Drinkers.                                                    appear as models in the new ads.




14
pre-TesTing The message

                                              The Other Hangover message strategy and creative concepts underwent extensive pre-testing
                                             during the campaign’s original development in 2009. We wanted to confirm the message
                                           strength and address questions surrounding the effectiveness of the male-targeted ads.

                                       In early summer, we organized four focus groups with male participants. At-Risk Drinkers viewed,
                                     rated, and explained their interpretations of the ads. Through this we confirmed the messages were
                                   understood and well-accepted by a male audience. Males identified with situations depicted in the ads.




Adjusting the Ad
However, focus group participants echoed
previous criticisms of the male “Fighter”
ad: the bar seemed too empty and the scene
looked staged.

Through further probing, we also found
males are most conscious of their behavior
in the presence of females.

In light of these findings, we re-shot “The
Fighter” print ad using a different fight pose
and prominently featuring females.
                                                                                                   11




                                                                                                                                            15
CONNECTIONS
          ObjecTives


 1        Reach At-Risk Drinkers when they are planning or
          reflecting upon drinking events.                                   3   Provide channels for sharing the campaign message.


          Create opportunities for the exchange of ideas and                     Reach out to the community, including campus administration,
  2       dialogue among At-Risk Drinkers and their greater campus
          community.
                                                                             4   campus security and parents.



                             realiTy                                             respOnse
sTraTegy
There are four                                                                    Disruption
considerations that guide    College students tune out ordinary advertise-        Our message and media placements will be disruptive to grab attention,
the structure of our         ments and ignore media not designed for them.        encourage the sharing of ideas and inspire new ways of thinking about over-
                                                                                  consumption.
campaign. All reflect our
research and segmentation,
and make our message
more relevant and            College students check their email, Facebook,         Integration
effective.                   and college portal multiple times per day.            We will be where At-Risk Drinkers are. Established online communities will be
                                                                                   used to connect students in support of the campaign message.



                                                                                  Response: Community
                                                                                  The success of our campaign hinges on the inclusion and support of university
                                                                                   Targeting, Prioritizing and Partnerships
                             We have a limited budget of $75,000.                 administrationwith companies campus community. students will extend made
                                                                                   Partnerships and the greater also targeting these Connections will be our
                                                                                   budget.
                                                                                  with key university stakeholders.




                              All At-Risk Drinkers are part of a broad              Community
                              campus community.                                     The success of our campaign hinges on the inclusion and support of
                                                                                    university administration and the greater campus community.


16
campus-Wide invOlvemenT
Binge	drinking	is,	without	question,	a	problem	that	impacts	the	wider	      Law Enforcement
university community. To make our campaign successful, our team             The Other Hangover team also reached out to both the University of
activated support and coordination between university departments,          Minnesota and Minneapolis police departments to make sure they were
student organizations, community businesses and associations, and local     aware of the campaign. The University police department even agreed to
government and law enforcement agencies. Involvement from these             assist in distributing some of the campaign’s materials, handing out our
major stakeholders both helped spread our message and contributed to        “giveaway cards” to students during a special event coinciding with
the overall success of the campaign.                                        Campus Safety Week in late September. The local law enforcement
                                                                            community also was very supportive of our campaign efforts.


                                                                            Business Associations
                     University                                             Members of The Other Hangover team attended several meetings with
                     Our team made special effort to ensure university      campus area business associations, briefing business owners about the
                     personnel were aware of the project, were a part of    planned campaign. These meetings also provided an opportunity to
                     its planning process, and also had the opportunity     distribute materials (such as posters, mirror clings and cardboard
                     to review and comment upon campaign planning           coasters) to those businesses willing to display the campaign’s messages in
                     details.                                               their establishments. Presenting the campaign directly to these business
                                                                            associations allowed team members to convey the messages (and
                                                                            legitimacy) of the campaign, while also providing a more centralized
Campaign staff spent a significant amount of time and effort coordinating   method for distributing materials.
meetings with key representatives from the following departments:
     •	 Office of Student Affairs                                           Stadium
     •	 University Relations                                                Student members of the implementation team worked closely with the
     •	 Housing and Residential Life                                        University’s athletics department marketing office in negotiating a
     •	 Facilities Management                                               contract for a significant campaign presence at home football games held
     •	 Boynton	Health	Services                                             on	campus	at	TCF	Bank	Stadium.	The	athletic	department’s	marketing	
     •	 University News Service                                             team provided excellent support and advice on campaign tactics, and
                                                                            offered unique placement opportunities for The Other Hangover
Our team found university staff to be extremely supportive, patient and     campaign, including exclusive advertising on bathroom stalls within the
helpful throughout the process.                                             stadium’s student section and custom recorded PA announcer voice-overs
                                                                            to accompany our advertising images on the stadium’s Jumbotron screens.


                                                                                                                                                  17
CREATIVE OVERVIEW
     Here we outline the creative tactics and elements used throughout the
     campaign. Images and descriptions of individual executions appear in
     the following section.


     Around Campus                                                           Stadium
      46 branded sidewalk clings                                              5,000 picture-frame magnets with removable U of M football schedule
      20 bus shelter display ads                                              Bathroom	Takeover	in	4	student	section	bathrooms
      1 billboard                                                             30-second ads aired on TCF Jumbotron every home game
      Campus movie theater ads                                                Stair and sidewalk clings placed near student section seating
      25,000 branded coasters
      10,000 coupon giveaway cards (co-sponsorship with Campus Pizza)        Events
      1,000 posters                                                           Gopherfest
      400 “Missing” ads posted on campus kiosks                               Homecoming
                                                                              Tabling at Student Union
     In the Dorms
      1,000 branded mirror clings
      3,500 door hangers (co-sponsorship with Residence Life)                Facebook
      400 posters hung in hallways                                            Fan Page
                                                                              “What’s your Other Hangover?” Quiz
                                                                              Sponsored polls
     Campus Newspaper                                                         Virtual gifts
      Fall Sports Preview ad
                                                                              Targeted ads
      Bar	and	Beer	Guide	ad
      Display rack ads in six locations                                      Community
      The Other Hangover crossword puzzle                                     theotherhangover.com
      Full-page print ads                                                     Law enforcement
                                                                              Parent involvement




18
MEDIA SCHEDULE
                                                                                                                                                                                                                                                                                                                                    MEDIA SCHEDULE

                                              SEPTEMBER	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  OCTOBER	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  NOVEMBER	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  DECEMBER
                                                                                                                                                                                                               	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                                 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                              	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                            This media flowchart
                                                 6    13                                                20                                                         27                                                             4             11                                      18                                                         25                                                             1                                                          8 15                                  22                                                         29                                                             3                 11
AROUND	
  CAMPUS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        shows the timing and
Bus	
  Shelters                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         duration of the campaign’s
Billboard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                         various elements,
Sidewalk	
  clings
Campus	
  Movie	
  Theater	
  Commercials                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                  including each of the paid
Coasters                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                advertising executions,
Giveaway	
  Cards
Missing	
  ads	
  posted                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                         Facebook promotions,
IN	
  THE	
  DORMS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      on-campus events and the
Mirror	
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Door	
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Crossword	
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Missing	
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STADIUM
Magnets                                                                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Bathroom	
  Takeover                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
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Stair/Sidewalk	
  Clings                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
FACEBOOK
Fan	
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What's	
  your	
  Other	
  Hangover	
  Quiz   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                                                                                                                                                                      	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Targeted	
  ads                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
EVENTS
Gopherfest                                    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
         	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Homecoming                                    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
         	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                           	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Tabling	
  at	
  Student	
  Union             	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                             	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
COMMUNITY
theotherhangover.com
Law	
  Enforcement:	
  Giveaway	
  Cards      	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                                                                                                                                                                                                                	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                           	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Parent	
  Involvement                                                                                                                                                                                                                                    	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                           	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  



                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              19
branded sideWalK clings

     AROUND CAMPUS
           sideWalK cling messages

           Contractor: University Facilities Management Center Services
           Details: 46 black clings; 30” x 40”
           Cost: $8,392.64

           Durable adhesive sidewalk clings were installed on
           campus sidewalks, generating buzz about the campaign
           as students returned back to school for the first week of
           classes. Clings were strategically placed in areas of high
           foot-traffic around classrooms and near the residence
           halls	on	the	University’s	East	Bank,	West	Bank,	and	
           St. Paul Campuses. The University’s printing services
           department helped produce and physically install the
           sidewalk clings.


           This guerilla-marketing strategy required extensive time
           and care to implement. It required securing permission
           and approval from multiple University departments, and
           strategically planning specific locations for the clings to
           be placed. Details and resources required to implement this
           disruptive strategy should not be overlooked.




20
sideWalK cling fOOTprinTs

Details: 3 sets of “footprint clings”
Cost: $1, 729.00

We developed “footprint” sidewalk clings — a
variation of the black cling messages.

Each set of clings tells a story of what happened
after a night of drinking too much. As students
follow a staggered set of footprints, they reach
message points indicating what happened.

Footprint cling stories showed how multiple
rounds of shots or beers can lead to regrettable,
embarrassing behavior.




                                                    21
Challenges

 The University of Minnesota’s “Driven to Discover” campaign had used
 the same durable sidewalk cling material for its messaging in the past.              It was soon discovered that among
 Clings lasted on the ground for months, generating long-lasting
 exposure.                                                                         certain groups of students, the campaign
                                                                                   signs had become a “badge of honor” to
 The largest and perhaps most painful lesson learned was that, if done
 intentionally, these types of adhesive signs are actually relatively easily
                                                                                      steal and hang on dorm room and
 removed. Within less than a week of being installed, many of the cam-                       fraternity house walls.
 paign’s sidewalk clings disappeared from locations around campus.

 It was soon discovered that among certain groups of students, the
 campaign signs had become a type of “badge of honor” to steal and
 hang on dorm room and fraternity house walls.
                                                                               Lessons Learned
 Following the original wave of sidewalk clings disappearing, efforts were
                                                                               While obviously disheartening that a core element of the
 taken to reproduce and install replacement clings — many of which
                                                                               campaign’s visibility strategy disappeared, our group took some
 were placed in higher profile locations, making them less prone to theft.
                                                                               consolation with knowing the signs were still being displayed
 However, eventually nearly all of the campaign’s sidewalk clings were
                                                                               and viewed by students — just not in their originally intended
 removed and stolen.
                                                                               locations.

                                                                               With the advantage of this hindsight, we would strongly
                                                                               recommend against the use of sidewalk clings for future,
                                                                               similar campaign efforts. While it attracted positive attention
                                                                               for the campaign, the cost of this tactic, and motivation for
                                                                               theft is simply too great. Other options, such as painted ads or
                                                                               power-washed messages, could instead be explored.




22
billbOard
Contractor: Clear Channel
Details: 1 billboard; 12’ x 25’
Cost: $4,120
We strategically reserved a billboard above a popular
bar right on the edge of campus and within blocks of the
football stadium. Thousands of students and community
members were exposed to our message each day.




                                                           bus shelTers

                                                           Contractor: CBS Outdoor
                                                           Details: 20 bus shelter ads
                                                           Cost: $8,200
                                                           The University of Minnesota is an urban campus where
                                                           most students walk or use bus transportation to get to
                                                           and	from	class.	Bus	shelters	provided	a	cost-effective	
                                                           way to get our message across. We secured 20 bus
                                                           shelters around the campus area, saturating nearly every
                                                           bus stop available. Students couldn’t miss our message.


                                                                                                                      23
Lessons Learned

     The billboard and bus shelters provided large, attention
     grabbing, visuals. We used the “unveiling” of these ads
     as a PR hook in pitching coverage of the campaign
     to local media outlets.

     This strategy generated interest
     and news coverage from four
     local broadcast stations.




        Was it Effective?                                         campus mOvie TheaTer ads

     Billboard	and	bus	shelter	placement	was	noticed	and	         Contractor: University’s Student Unions and Activities
     remembered by students.                                      Details: 20-second ads aired at the Minneapolis and St.
                                                                  Paul Student Centers throughout the fall semester (7 times/week)
     Before	campaign	launch,	students	reported	seeing	such	       Cost: $1,000
     moderate drinking ads on bus shelters once a month or
     less. One month and again at two months after campaign       Campus theaters attract a large undergraduate audience, and
     launch, this same group of students reported a significant   students often attend movie showings before going out for a night
     increase in exposure to such ads.1                           of drinking. We wanted to reach students before they planned
                                                                  their evening events and to remind them “don’t over do it.”
     At baseline survey, 13.7% reported seeing moderate
     drinking ads on billboards or bus shelters once a week,      Several of the campaign’s poster images were converted into
     compared to 36.5% at survey wave 2, and 32.5% at the         “slideshow” style movie preview ads, ending with The Other
     final evaluation survey.                                     Hangover logo and Facebook URL.

     In light of these findings, we highly recommend billboard    Lessons Learned
     and bus shelter placement for future campaign efforts.       Movie theatre advertising is easy, yet cost-effective to implement.
                                                                  We recommend this placement for future campaigns.


                                                                                                                   1
                                                                                                                    F(2, 1,268) = 88.079, p < .001.
24
cOupOn give-aWay cards

Partnership: Campus Pizza
Contractor: Printing Services
Details: 10,000; 3” x 5”
Cost: $815

Coupon cards were distributed to students through
shopping bags at the U of M bookstore, by University
police during Campus Safety Week, and by student
volunteers during special events such as Gopherfest
and Homecoming.

Giveaway cards helped spread our message and attract
students to our Facebook page. The card instructed
students to log onto www.facebook.com/theotherhan-
gover to find out how much the card was worth.

Students clicked a tab on the Facebook page where
they were greeted with the following message:


                                                       With the words shame, regret,
                                                       humiliation, and embarrassment,
                                                       students read a short, witty story
                                                       describing why they experienced
                                                       The Other Hangover. These
                                                       cards were worth $1 off a
                                                       purchase at Campus Pizza.


                                                       A limited number of “Avoid
                                                       the other hangover” cards were
                                                       distributed with the winning
                                                       word “moderation” worth $5
                                                       off a purchase at Campus Pizza.

                                                                                            25
cOasTers

     Contractor: Print Globe
     Details: 25,000; Double-sided, 4” round coasters
     Cost: $1,919.08

     We purchased a large quantity of bar coasters and distributed our
     message where it matters most. This execution proved to be a
     creative and relatively cost-effective method of getting the
     campaign logo, tag lines, and Facebook URL in front of At-Risk
     Drinkers.

     Coasters were given free-of-charge to eight campus area bars and
     restaurants, given to Health Advocates to be distributed in the
     Residence Halls and Greek Communities, and also used as a give-
     away item at campus events.



                            Challenges and Lessons Learned

                             Methods of distributing the coasters were         An effort was made to coordinate distribution
                              challenging. Students needed to physically       of campaign coasters and advertising materi-
                               haul and distribute thousands of coasters       als directly to bar owners via two local campus
                               to campus bars.                                 area business associations — but this strategy
                                                                               proved only moderately successful.
                                 Additionally, communicating with the
                               staff and managers of local bars was fre-       For future efforts, we advise having discussions
                            quently challenging. Often, messages wouldn’t      early with the owners of campus area drinking
                            get passed along to the appropriate individuals,   establishments, and if a distribution agreement
                             and we were occasionally frustrated to find       is made, to ask they fully convey to all employ-
                              wait staff at establishments failed to use our   ees that display and use of the campaign
                              coasters, even after having received success-    materials is a priority.
                              ful approvals from managers and owners.



26
missing pOsTers                                                                  MISEPUTAING
                                                                                                                                                                                     HER R
                                                                                                                                                                                           S TION
                                                                                                   When browsing through the campus newspaper, students were met
                                                                                                   by an untraditional “missing” advertisement. Instead of a lost puppy,
                                                                                                   these ads advertised missing items such as “my reputation” or “my
                                                                                                   dignity.”

                                                                                                   These classified ads were an unexpected way to reach At-Risk                                                                   DESCRIPTION
                                                                                                                                                                                                                                                Date Missing: 10/28/10
                                                                                                                                                                                                               Last Seen: A house party
                                                                                                   Drinkers. In addition to student newspapers, we printed hundreds                                                                         a house party on Com
                                                                                                                                                                                                                                                                    o Ave. with the help
                                                                                                                                                                                                                  to have been taken from                                    her friends,
                                                                                                   of color copies and student ambassadors posted the ads on outdoor                 Her Reputation is believed
                                                                                                                                                                                     of a keg of beer and shot
                                                                                                                                                                                                                s of vodka.  The victim was abducte
                                                                                                                                                                                                                                                    d in front of its owner,
                                                                                                                                                                                                                                                  as a drunken mess, who
                                                                                                                                                                                                                                                                             said many
                                                                                                                                                                                                                         with. The owner was left                         uing.
                                                                                                   kiosks and bulletin boards in high traffic walking areas around                    and a cute guy she was
                                                                                                                                                                                                                flirting
                                                                                                                                                                                                hurtful things to her frien
                                                                                                                                                                                                                            ds and turned off the
                                                                                                                                                                                                                                                  cute boy she was purs

                                                                                                   campus. Our team created 4 unique versions of the posters, each
                                                                                                                                                                                                                                                                      ct us at
                                                                                                                                                                                                                                                    here, please conta
                                                                                                                                                                                                                                Her Reputation anyw                    social
                                                                                                                                                                                                               If you have seen                     . Please help, her
                                                                                                                                                                                                                                     heotherhangover
                                                                                                                                                                                                                www.facebook.com/t miss her reputation very much.
                                                                                                                                                                                                                        and dating life

                                                                                                   tailored to a different demographic audience.
                                                                                                                                                                                        Donʼt over do it.




 MISDIGNITY G
    SIN
                                                                                                                 Campus Kiosks
                                                                                                                 Missing ads were posted late in the fall semester, after the       MISSING
                              HIS
                                                                                                                 University community was familiar with The Other Hangover                                      HER DIGNITY
                                                                                                                 campaign. We re-posted the Missing ads on Mondays to
                                                                                                                 reach students as they were reflecting on their weekend. The
                                                                                                                 reflective tone reminds students that over-consumption leads
                                                                                                                 to behavior that has lasting effects on their reputation.


                                                                                                                  Lessons Learned
                                                 DESCRIPTION
                             Last Seen: A house party            Date Missing: 10/23/2010                         The ads were a simple and cost-effective method for main-                                Last Seen: A bar
                                                                                                                                                                                                                               DESCRIPTION
                                                                                                                                                                                                                                      Date Missing: 10/23/2010

                          His dignity was abducted after a hard night
                                                                         of partying.                             taining buzz about the campaign on campus. Student feed-
                                                                                            keg-stands and                                                                              Her Digity is believed to have been taken from a dinkytown bar with the help
                                                 his dignity became displaced after a few
  While still intact after three to four drinks,
   swigs of whiskey   later in the night. With his dignity gone,
                                                                  the night resulted in moronic dialogue,
                                                                                       kicked out of the party
                                                                                                                  back was positive, and reaction was that they were creative    of a several mixed drinks and shots of vodka. The victim was abducted in front of its owner,
                                            spewing.His dignityʼs body was forcibly                                                                                                her friends,and a cute guy she was flirting with. The owner was left as a drunken mess,
excessive creepiness, and uncontrollable
                 and now cannot show his face in public
                                                            until his dignity is notably found.                   and clever.                                                    who said many hurtful things to her friends and turned off the cute boy she was pursuing.
                                                                          , please contact us at
                                If you have seen his dignity anywhere                                                                                                                                    If you have seen Her Dignity anywhere, please contact us at
                                                                              r. Please help,
                                    www.facebook.com/theotherhangove                                                                                                                                    www.facebook.com/theotherhangover. Please help, her social
                                                                                without it.
                                       the victimʼs social life is in jeopardy                                                                                                                                  and dating life miss her reputation very much.



  Donʼt over do it.
                                                                                                                                                                                Donʼt over do it.



                                                                                                                                                                                                                                                                                       27
RESIDENCE HALLS
A main connections strategy included permeating environments
where students spend most of their time. Residence Halls provided
an opportunity for repeated exposure of our message. Posters,            dOOr hangers
mirror clings, and door hangers served as a daily reminder to                                                                                           
                                                                                                                                                                    
                                                                                                                                            nt  
students that their image and reputation are not “drunk-proof.”          Partnership: Housing and Residential Life




                                                                                                                                            e
                                                                                                                                          sm
                                                                                                                                  embarras
                                                                         Details: 3,500 door hangers were distributed to
mirrOr clings                                                            students living in residence halls during Campus
                                                                         Safety Week
Partnership: Housing and Residential Life
                                                                         Cost: Free, paid by partnership                                                                reg
Contractor: University Printing Services




                                                                                                                                                                         ret
Details: 500 clear & 250 opaque mirror clings; 4” x 8”
                                                                         As part of the University’s sponsorship of Campus               Reputations
Cost: $500
                                                    t                    Safety Week, The Other Hangover was given one                   arenʼt drunk-proof.
                                                smen
                                             ras                         side of the door hanger to promote its messaging,
                                                   The
                                             other
                                     ar




                                             
                                  emb




                                                                         while the other side included basic safety tips            Donʼt
                                                                                                                                          ove
                                                                                                                                             r 
                                                                         and other information created by the office of
     Your image isnʼt drunk-proof.




                                                                                                                                                do 
                                              Hangover




                                                                                                                                                   it.
                                                                         Residential Life.                                                The                          ha
                                                                                                                                                                         me

                                                                                                                                      other




                                                                                                                                                                  s
                                                                                                                                       Hangover
                                                    t 
                                                smen
                                             ras
Community Advisors assisted in posting the advertising clings on
                                       The
                                             other
                                     ar




                                                
                                  emb




bathroom mirrors in many of the student residence halls on campus.
                                        
                                                                           Was it Effective?
     Your image isnʼt drunk-proof.
Lessons Learned                               Hangover                     Placement in the residence halls proved effective in
                                                                           generating campaign awareness. Students living in
An effective distribution channel must exist to appropriately imple-
                                                                           residence halls were significantly more likely to
ment this large-scale promotion. Application of the mirror clings was
                                                                           remember the campaign.
quite time-consuming. We were grateful to have the help of the
University’s network of residence hall Community Advisors.
                                                                           96.9% of students living in residence halls remember
                                                                           seeing The Other Hangover campaign
We tested two different types of cling material for this execution,
                                                                             •	 Compared to 81.7% among students not living in
unsure which type would produce the desired effect. We recommend
                                                                                residence halls.1
using the opaque material to avoid unwanted reflection and to make
the message easily readable.
                                                                                                                                                    1
                                                                                                                                                        (CI 95%; Z = 4.592)
28
CAMPUS NEWSPAPER
Contractor: The Minnesota Daily student newspaper
Cost: $8,604.55

According to our representative survey of undergraduates,
nearly all students read The Minnesota Daily at least once
throughout the semester (98.1%), and a majority (50.8%)
read it weekly or more.
                                                                       Fall Sports Preview
                                                             Sep 9     A full-page ad ran on the back cover of the spe-
                                                                       cial issue “2010 Fall Sports Preview.” The maga-
                                                                       zine reaches our demographic segment, “sports
                                                                       fans,” and was distributed the day of campaign
                                                                       launch. Students couldn’t miss our messaging.




     Bar and Beer Guide
     The	Bar	and	Beer	guide	is	a	special	
     issue produced by The Minnesota Daily. The
     content of the paper introduces new students to
     the most popular bars and places to drink around
     campus. We knew our target would pick up this            Sep 16
     guide, so we surprised them with our messaging.
                                                                                                                          29
display racK ads
     Full-color campaign posters         Unlike posters hung up in
     featuring brief headlines and the   hallways, which were often
     campaign logo were displayed on     removed, these display ads were
     the front of 6 newspaper racks      protected and semi-permanent.
     in classroom buildings around       The messages were also able to be
     campus.                             rotated by the student newspaper
                                         staff, keeping the ads fresh within
     Lessons Learned                     each individual location.
     This tactic was an easy way to
     ensure longer-term campaign
     visibility across campus
     throughout the semester.




                                                                 crOssWOrd puZZle

                                                                   We created The Other Hangover crossword puzzle as a
                                                                    unique way for students to engage and interact with our
                                                                     message. The crossword puzzle was located on the “back
                                                                      talk” page near Sudoku and other popular word games.
                                                                       Students were directed to The Other Hangover Facebook
                                                                         page to find the answers.

                                                                               According to Facebook analytics, 420 students
                             Sep 30                                             checked their answers to the crossword puzzle.




30
prinT ads
Print ads appeared
in The Daily on
Thursdays, reach-                                                     Was it Effective?
ing students before
the weekend.                                                      Students who read the paper at least weekly or more were
                                                                  significantly more likely to remember The Other Hangover
                                                                  logo than students who read the paper less often (91.0% vs.
                                                                  79.9%).1

                                                                  Minnesota Daily readers also had a higher recognition for
                                                                  campaign print ads that ran in the paper:

                                                                  86.7% of weekly readers remember seeing “The Creep” ad
                                                                        •		Versus	73.5%	among	those	who	don’t	pick	up	the			 			
                                                          Nov 4
                                                                           newspaper as often2

                                                                  69.8% of weekly readers remember seeing “The Fighter” ad
                                                                        •		Versus	59.0%	among	those	who	don’t	pick	up	the		 			
                                                                           newspaper as often3

                                             Oct 21               Results illustrate the successfulness of the campaign’s
                                                                  newspaper advertising in capturing the attention of students.




“We thought they were clever...and the [ads] in The Daily were                                              1
                                                                                                              (CI 95%; Z = 3.96)
very prominently placed which made a lot of people notice it.”                                              2
                                                                                                              (CI 95%; Z = 3.86)
- Survey respondent                                                                                         3
                                                                                                              (CI 95%; Z = 2.61)


                                                                                                                                   31
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report
The Other Hangover - Final Report

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The Other Hangover - Final Report

  • 1. Campaign Implementation and Evaluation Report February 2011 The other The OTher hangOver [the uhth-er hang-oh-ver]: The regrettable social after effects of over-consumption, such as embarrassment, shame, or guilt. While it usually goes unnoticed until the next morning, the consequences can last a lifetime. Hangover - Synonyms: embarrassment, regret, guilt, humiliation, shame University of Minnesota - Twin Cities School of Journalism and Mass Communication
  • 2. Table Of cOnTenTs Executive Summary .......................... 1 The Target ............................................ 3 Message Strategy .............................. 5 Launch Team ....................................... 13 Campaign Planning ........................... 14 Creative Pre-Testing .......................... 15 Connections Strategy ........................ 16 Creative Overview ............................. 18 Media Schedule ................................. 19 Creative Executions ........................... 20 Facebook Analytics ............................ 41 Website Analytics ............................... 45 Community Feedback ....................... 46 Media Relations ................................. 48 Earned Media .................................... 50 Evaluation ............................................ 51 Next Steps .......................................... 64 Acknowledgements ........................... 66 Earned Media Appendix
  • 3. EXECUTIVE SUMMARY EXECUTIVE SUMMARY The following report provides an overview of “The Other We provide a general description of the campaign Hangover” campaign, an anti-binge drinking advertising planning and implementation process, and a full overview project developed and implemented by students from the of both the individual paid advertising executions and School of Journalism and Mass Communication (SJMC) earned media coverage garnered by The Other Hangover. at the University of Minnesota. We evaluate the implementation of each creative execution and assess the success of each tactic. Originally conceived by the SJMC’s 2009 National Student Advertising Competition (NSAC) team, The The campaign’s Facebook page and website analytics are Other Hangover campaign targets undergraduate students also summarized to determine the success of the online whose excessive alcohol consumption leads to regrettable media strategy. A discussion of community reaction and behavior. The Other Hangover messages realistically feedback toward the campaign will be followed by a depict the important social consequences of over- summary of both qualitative and quantitative research consumption on students’ reputations, friendships and findings related to the effectiveness of The Other Hangover image. campaign. Through a generous grant provided by The Century Finally, along with a discussion of challenges faced by the Council, The Other Hangover campaign was executed on campaign, several recommendations for future utilization the University of Minnesota Twin Cities campus during of The Other Hangover are provided. the fall 2010 semester. A special topics internship-style course was taught during the summer term, with a group of 8 SJMC undergraduate students leading much of the campaign’s planning and implementation effort. 1
  • 4. Alcohol over-consumption is a serious health and safety issue plaguing Awareness college campuses nationwide. Despite significant efforts to reduce the • The Other Hangover achieved 72.9% unprompted recall during problem, including various public health campaigns, many students the height of campaign activity dismiss the risks and continue to make binge drinking a major aspect of • 86% reported seeing The Other Hangover logo their college experience. The Other Hangover hopes to change this. • 75% reported seeing the campaign several times a week or more Campaign Period: September 9 - December 15, 2010 Conversation Budget: $75,000 The Other Hangover sparked conversation. 54.8% of all students reported talking about the campaign with their friends. Importantly, campaign ObjecTives students were significantly more likely to discuss liking the campaign than disliking it (45.2% vs. 7.8%). Awareness: Introduce The Other Hangover to students and increase awareness of the negative social and reputational effects of over- Message Rating consumption. Achieve at least 60% campaign awareness during the Students both relate to and have positive attitudes toward The Other initial campaign phase. Hangover messages. For example, 81% agree The Other Hangover message is more relatable than other “drink responsibly” ads. A series Conversation: Generate discussion of the negative effects binge of statistical analyses were conducted to determine if the core message drinking can have. We want students to actively discuss and integrate strategy better resonated with certain demographic segments. No The Other Hangover into their daily lives. statistical differences were found, suggesting The Other Hangover message strategy is well-accepted across the broad campus Attitude: Ascertain student feedback on the message strategy. Longer community. term goal: achieve measurable changes in attitudes surrounding binge drinking behaviors. The jOurney evaluaTiOn The University of Minnesota student-led NSAC team spent nine months formulating the positioning, strategy, and creative elements of We conducted pre-, concurrent, and post-campaign surveys to evaluate the campaign. They conducted extensive research including surveys, the effects and effectiveness of the campaign strategy. interviews, focus groups, collages and photo diaries to find a new and powerful message. A representative sample of 910 undergraduates participated in our longitudinal evaluation. The strength of this design allows us to In the following section we present the insights and general generalize all quantitative results to the larger University population. development leading up to the core messages of the campaign. Please Students were first surveyed at baseline, prior to campaign launch. see the original plans book for a full description of research. Follow-up surveys were distributed mid- and again post-campaign to gauge student awareness and attitudes toward the messages. 2
  • 5. WHO ARE THE STUDENTS MOST LIKELY TO OVER-CONSUME ALCOHOL? The Target TargeT The We have selected a specitargets a specific group of students, which we have named Our campaign c group of students, which we have named “It’s not how much I drink, it’s the At-Risk Drinkers.Drinkers. While drinkingquantities, this group is likely is likely to put themselves, At-Risk While drinking in large in large quantities, this group to put themselves, their friends and the greater community at risk. their friends and the greater community at risk. damage it [alcohol] can cause.” What is What isDrinking? At-Risk At-Risk Drinking? -Chariot focus group Alcohol a ects affects different peopleerent ways. Chairot does not considering just the Alcohol di erent people in di in different ways. For students, believe the number of drinks per hourhour isis the best dedefinition for over-consumption. number of drinks consumed per alone not the best nition for over-consumption. Our research has led us to a more enlightened Our research has led us to a more enlightened definition of at-risk drinking, blending the dequantityof at-risk drinking, which blends the quantity consequences. nition of consumption with problematic behavioral of consumption with problematic behavioral consequences. At-Risk Drinking: At-Risk excessive alcohol consumption leads to regrettable behavior. When Drinking: When excessive alcohol consumption leads to regrettable behavior. How many At-Risk Drinkers are there? How many At-Risk Drinkers arestudents said they have had too much to drink during a According to our survey, 81% of there? According to our survey, 81% of students said they have had too much to drink during a single occasion. single occasion. At-Risk Drinker Profile As a part of our national survey we asked college students how many drinks they consumed last Friday and Saturday night. Across all respondents, 39% consumed five or more alcoholic drinks. With this as our base, we developed a profile of what characteristics commonly make up the At-Risk Drinker. Index Student Characteristics Average U.S College Student (College Students = 100) Male 141 Athletes 52% 133 Greeks 50% 128 Sports fans 50% 128 *Note: At-Risk Drinker profile developed based on the 2009 NSAC national survey. 5 3
  • 6. Social Lubricant “I don’t want to be the only sober one.” • Drink to gain social acceptance in a group setting • Pressure from peers leads to fear of being left out or excluded • Unspoken bond between intoxicated students increases social connection WhaT drives Over- cOnsumpTiOn? College Syndrome The Triggers “These are the best years of my life.” Moderate drinking shifts to • Newfound independence manifests itself in dangerous over-consumption over-consumption when • Afraid to miss out on the highly anticipated “college experience” motivational triggers come • Anxious to party and meet new people into play. We uncovered five reasons At-Risk Drinkers use to Clocking Out rationalize over-consumption. “It’s been a long day, I deserve a break.” • Micro-managed lives leave students looking for a chance to escape • Alcohol is a perceived solution to stress • Provides a break from everyday pressures Competitive Spirit “I’ve got a reputation to uphold.” • Gaining pride, bragging rights and social praise are the driving forces • Competitive drinking includes beer pong and drinking games • Encouraged to be competitive from a young age Bargain Boozing “I have to drink more to get my money’s worth.” • Students are stressed with financial pressure • They recognize the financial value when drinking in large quantities • College bar culture includes promotions and pre-gaming activities 4
  • 7. The cOnsequences Alcohol Impact Model This model demonstrates how the triggers can lead to over-consumption causing expected, ignored or extreme consequences. Our research shows advertising that emphasized the expected and extreme consequences of over-consumption has little impact on student behavior. In contrast, highlighting the ignored consequences has the potential to shift behavior among college students. The message ThaT maTTers mOsT The Strategy We learned that a craving for belonging and social enhancement drives over-consumption. A new message with a focus on how over-consumption can permanently affect reputations, friendships and self-image holds the power to change attitudes and shift behavior. POSITIONING STATEMENT Over-consumption leads to regrettable behavior that puts your reputation at risk. 5
  • 8. KEY INSIGHT Turning insighT inTO a cOmpelling campaign We filtered our learning into three implications that will guide our campaign. e The other m Be Disruptive 1 sha Why? College students are continuously bombarded with health-related messages. They are jaded and easily tune out the familiar. Be Realistic 2 Why? Successful messages utilize situations college students Hangover can relate to. Transcend Alcohol 3 Why? It is not just about alcohol. It is about how over-consumption can affect your social standing among friends. That is what students truly care about. Our creative platform highlights the social consequences of over- consumption. This will awaken At-Risk Drinkers to the full consequences of their actions. Why It Works • Dramatically brings the concept of The Other Hangover to life For most, a hangover is associated with physical consequences such as a • Bridge word at the top of the ring acts as a connector between pounding headache or throwing up. We will change student expectations specific ads and the logo of this familiar term. • Watermark left by a glass symbolizes what gets left behind after a night of drinking We have created a unique twist on this traditional hangover. The Other Hangover is the regrettable social after effects of drunkenness, such as embarrassment or guilt. This customized logo is the seal of our campaign. 6
  • 9. drunk” prinT Headline Through print, our campaign uses four Communicates that over-consumption can ruin friendships, reputations and image. visual vignettes to vividly express The Green-colored words reference over-consumption; visually connecting the headline with the bridge words and logo. Other Hangover. Each ad displays a relatable and regrettable situation, which Even though you were drunk, this still happ is the result of over-consumption. The imagery speaks to At-Risk Drinkers by showcasing behavior that causes more damage than a physical hangover. Bridge Words One-word descriptions (shame, regret, guilt, humiliation, embarrassment) of The The copy is realistic and Other Hangover allow for flexibility and differentiation. They act as a connection straightforward. By focusing on point between the ad and the logo behaviors that destroy friendships, reputations and image, these executions speak to At-Risk Drinkers in a way that is more resonant than typical health and safety campaigns. Selective Color The people and drinks in full color draw attention to the action and the alcohol, which are the cause of The Other Hangover. as sm e n t arr The othe e mb Don’t over do it. Don’t over do it A relatable adaptation of the familiar and overused “Drink Responsibly,” which Hangov incorporates common language used by At-Risk Drinkers. www.facebook.com/theotherhangover 7
  • 11. Before you got wasted, you weren’t known as “The Creep.” tion l ia The other i hu m Don’t over do it. Hangover www.facebook.com/theotherhangover “The Creep” 9
  • 12. A few drinks before, they thought you were fabulous. tio n l ia The other i hu m Don’t over do it. Hangover www.facebook.com/theotherhangover “The Crier” 10
  • 13. Reputations aren’t drunk-proof. e The other m sha Don’t over do it. Hangover www.facebook.com/theotherhangover “The Flasher” 11
  • 15. PREPARE FOR LAUNCH mainTaining sTudenT vOice A key objective when implementing The Other Hangover campaign was While this group of students was generally unfamiliar with the original to maintain the student-led initiative and voice behind the messages. We development of the campaign, all were enthusiastic about its message know a student-led initiative will have more impact and credibility with strategy and excited to see The Other Hangover implemented on At-Risk Drinkers. Students don’t want to be lectured or talked down to. campus for their peers. But they will listen to their peers. Planning Process In the time since The Other Hangover campaign was originally Working toward the launch of the campaign, formal meetings were developed, most of the students on the 2009 NSAC team had graduated held on a weekly basis. Student ambassadors also completed tasks and moved on to other endeavors. We needed to find student individually and in small groups throughout each week. ambassadors to help implement the campaign and spread the message around campus. Wherever possible, students were given the authority to make campaign decisions and handle business relationships. The responsibilities of the Campaign Launch Team students on the implementation team were extremely varied, ranging An opportunity existed for a rich, hands-on, professional learning from website development and graphic design work, to copy writing, art experience. We created a one-credit applied internship experience directing and creative efforts, to researching, establishing and managing made available to undergraduate advertising students through the SJMC vendor relationships. Much of the group’s time over the summer was and tasked students with tackling the details of implementing a real-life spent coordinating with outside vendors for printing and producing integrated marketing campaign. various campaign materials, or negotiating and planning media contracts. Applications and references were required for participation in the project, and professional interviews were held to select a team of 8 dedicated students with the skills necessary to implement the campaign. Two graduate students, one with professional advertising industry experience, and the other a former undergraduate member of the 2009 NSAC team, shared responsibility over the course of the summer in leading the project and managing the team of students. 13
  • 16. deTermining campaign scOpe One of the first tasks for the implementation team was to determine both the feasibility of individual executions from the NSAC team’s original proposal — and the overall scope of a campaign that could be successfully produced given the available time and budget. After researching the costs of various media executions and calculating the time involved in planning and obtaining the necessary approvals for some ideas, several of the creative tactics originally conceived for the campaign were not For example, after researching local media implemented. It should be noted, however, that even though costs, students in the group determined there was our team made the pragmatic decision not to implement great value in placing the campaign’s print ads on bus certain executions, we feel many of those tactics still have the shelters surrounding the University of Minnesota campus. potential to come to life. The decision to use bus shelters Our implementation of The Other Hangover, essentially a meant we needed to produce more practical “trial run,” should be viewed primarily as a test print ads conducive to a vertical format. of the campaign’s messaging strategy, and an evaluation of To maintain the look of the campaign, the ability of those messages to break through in a campus the original NSAC team photographer environment and to resonate with an undergraduate student was hired to re-shoot several of the ads audience. for a vertical format. Students on the implementation team helped decide how to Team members recruited their friends, allocate the campaign’s media budget, and determined which and also volunteered themselves, to media channels would best reach At-Risk Drinkers. appear as models in the new ads. 14
  • 17. pre-TesTing The message The Other Hangover message strategy and creative concepts underwent extensive pre-testing during the campaign’s original development in 2009. We wanted to confirm the message strength and address questions surrounding the effectiveness of the male-targeted ads. In early summer, we organized four focus groups with male participants. At-Risk Drinkers viewed, rated, and explained their interpretations of the ads. Through this we confirmed the messages were understood and well-accepted by a male audience. Males identified with situations depicted in the ads. Adjusting the Ad However, focus group participants echoed previous criticisms of the male “Fighter” ad: the bar seemed too empty and the scene looked staged. Through further probing, we also found males are most conscious of their behavior in the presence of females. In light of these findings, we re-shot “The Fighter” print ad using a different fight pose and prominently featuring females. 11 15
  • 18. CONNECTIONS ObjecTives 1 Reach At-Risk Drinkers when they are planning or reflecting upon drinking events. 3 Provide channels for sharing the campaign message. Create opportunities for the exchange of ideas and Reach out to the community, including campus administration, 2 dialogue among At-Risk Drinkers and their greater campus community. 4 campus security and parents. realiTy respOnse sTraTegy There are four Disruption considerations that guide College students tune out ordinary advertise- Our message and media placements will be disruptive to grab attention, the structure of our ments and ignore media not designed for them. encourage the sharing of ideas and inspire new ways of thinking about over- consumption. campaign. All reflect our research and segmentation, and make our message more relevant and College students check their email, Facebook, Integration effective. and college portal multiple times per day. We will be where At-Risk Drinkers are. Established online communities will be used to connect students in support of the campaign message. Response: Community The success of our campaign hinges on the inclusion and support of university Targeting, Prioritizing and Partnerships We have a limited budget of $75,000. administrationwith companies campus community. students will extend made Partnerships and the greater also targeting these Connections will be our budget. with key university stakeholders. All At-Risk Drinkers are part of a broad Community campus community. The success of our campaign hinges on the inclusion and support of university administration and the greater campus community. 16
  • 19. campus-Wide invOlvemenT Binge drinking is, without question, a problem that impacts the wider Law Enforcement university community. To make our campaign successful, our team The Other Hangover team also reached out to both the University of activated support and coordination between university departments, Minnesota and Minneapolis police departments to make sure they were student organizations, community businesses and associations, and local aware of the campaign. The University police department even agreed to government and law enforcement agencies. Involvement from these assist in distributing some of the campaign’s materials, handing out our major stakeholders both helped spread our message and contributed to “giveaway cards” to students during a special event coinciding with the overall success of the campaign. Campus Safety Week in late September. The local law enforcement community also was very supportive of our campaign efforts. Business Associations University Members of The Other Hangover team attended several meetings with Our team made special effort to ensure university campus area business associations, briefing business owners about the personnel were aware of the project, were a part of planned campaign. These meetings also provided an opportunity to its planning process, and also had the opportunity distribute materials (such as posters, mirror clings and cardboard to review and comment upon campaign planning coasters) to those businesses willing to display the campaign’s messages in details. their establishments. Presenting the campaign directly to these business associations allowed team members to convey the messages (and legitimacy) of the campaign, while also providing a more centralized Campaign staff spent a significant amount of time and effort coordinating method for distributing materials. meetings with key representatives from the following departments: • Office of Student Affairs Stadium • University Relations Student members of the implementation team worked closely with the • Housing and Residential Life University’s athletics department marketing office in negotiating a • Facilities Management contract for a significant campaign presence at home football games held • Boynton Health Services on campus at TCF Bank Stadium. The athletic department’s marketing • University News Service team provided excellent support and advice on campaign tactics, and offered unique placement opportunities for The Other Hangover Our team found university staff to be extremely supportive, patient and campaign, including exclusive advertising on bathroom stalls within the helpful throughout the process. stadium’s student section and custom recorded PA announcer voice-overs to accompany our advertising images on the stadium’s Jumbotron screens. 17
  • 20. CREATIVE OVERVIEW Here we outline the creative tactics and elements used throughout the campaign. Images and descriptions of individual executions appear in the following section. Around Campus Stadium 46 branded sidewalk clings 5,000 picture-frame magnets with removable U of M football schedule 20 bus shelter display ads Bathroom Takeover in 4 student section bathrooms 1 billboard 30-second ads aired on TCF Jumbotron every home game Campus movie theater ads Stair and sidewalk clings placed near student section seating 25,000 branded coasters 10,000 coupon giveaway cards (co-sponsorship with Campus Pizza) Events 1,000 posters Gopherfest 400 “Missing” ads posted on campus kiosks Homecoming Tabling at Student Union In the Dorms 1,000 branded mirror clings 3,500 door hangers (co-sponsorship with Residence Life) Facebook 400 posters hung in hallways Fan Page “What’s your Other Hangover?” Quiz Sponsored polls Campus Newspaper Virtual gifts Fall Sports Preview ad Targeted ads Bar and Beer Guide ad Display rack ads in six locations Community The Other Hangover crossword puzzle theotherhangover.com Full-page print ads Law enforcement Parent involvement 18
  • 21. MEDIA SCHEDULE MEDIA SCHEDULE SEPTEMBER                                                                            OCTOBER                                                                                    NOVEMBER                                                                                                          DECEMBER                                                                           This media flowchart 6 13 20 27 4 11 18 25 1 8 15 22 29 3 11 AROUND  CAMPUS shows the timing and Bus  Shelters duration of the campaign’s Billboard                                                                                                             various elements, Sidewalk  clings Campus  Movie  Theater  Commercials                                                                         including each of the paid Coasters advertising executions, Giveaway  Cards Missing  ads  posted                               Facebook promotions, IN  THE  DORMS on-campus events and the Mirror  clings Campus Pizza give-away Door  Hangers Posters cards promotion. CAMPUS  NEWSPAPER Display  racks  (6  locations) Print  ads,  full  pg                                                                   Crossword  Puzzle                                                                               Missing  ad STADIUM Magnets                                                                         Bathroom  Takeover                                       Jumbotron  ads                                     Stair/Sidewalk  Clings                                     FACEBOOK Fan  page What's  your  Other  Hangover  Quiz                                                                                                                                                                                                     Targeted  ads                             EVENTS Gopherfest                                                                                                                                                                                                                                                                                                         Homecoming                                                                                                                                                                                                                                                                                                       Tabling  at  Student  Union                                                                                                                                                                                                                                                             COMMUNITY theotherhangover.com Law  Enforcement:  Giveaway  Cards                                                                                                                                                                                     Parent  Involvement                                                                                                                                                                                                                                       19
  • 22. branded sideWalK clings AROUND CAMPUS sideWalK cling messages Contractor: University Facilities Management Center Services Details: 46 black clings; 30” x 40” Cost: $8,392.64 Durable adhesive sidewalk clings were installed on campus sidewalks, generating buzz about the campaign as students returned back to school for the first week of classes. Clings were strategically placed in areas of high foot-traffic around classrooms and near the residence halls on the University’s East Bank, West Bank, and St. Paul Campuses. The University’s printing services department helped produce and physically install the sidewalk clings. This guerilla-marketing strategy required extensive time and care to implement. It required securing permission and approval from multiple University departments, and strategically planning specific locations for the clings to be placed. Details and resources required to implement this disruptive strategy should not be overlooked. 20
  • 23. sideWalK cling fOOTprinTs Details: 3 sets of “footprint clings” Cost: $1, 729.00 We developed “footprint” sidewalk clings — a variation of the black cling messages. Each set of clings tells a story of what happened after a night of drinking too much. As students follow a staggered set of footprints, they reach message points indicating what happened. Footprint cling stories showed how multiple rounds of shots or beers can lead to regrettable, embarrassing behavior. 21
  • 24. Challenges The University of Minnesota’s “Driven to Discover” campaign had used the same durable sidewalk cling material for its messaging in the past. It was soon discovered that among Clings lasted on the ground for months, generating long-lasting exposure. certain groups of students, the campaign signs had become a “badge of honor” to The largest and perhaps most painful lesson learned was that, if done intentionally, these types of adhesive signs are actually relatively easily steal and hang on dorm room and removed. Within less than a week of being installed, many of the cam- fraternity house walls. paign’s sidewalk clings disappeared from locations around campus. It was soon discovered that among certain groups of students, the campaign signs had become a type of “badge of honor” to steal and hang on dorm room and fraternity house walls. Lessons Learned Following the original wave of sidewalk clings disappearing, efforts were While obviously disheartening that a core element of the taken to reproduce and install replacement clings — many of which campaign’s visibility strategy disappeared, our group took some were placed in higher profile locations, making them less prone to theft. consolation with knowing the signs were still being displayed However, eventually nearly all of the campaign’s sidewalk clings were and viewed by students — just not in their originally intended removed and stolen. locations. With the advantage of this hindsight, we would strongly recommend against the use of sidewalk clings for future, similar campaign efforts. While it attracted positive attention for the campaign, the cost of this tactic, and motivation for theft is simply too great. Other options, such as painted ads or power-washed messages, could instead be explored. 22
  • 25. billbOard Contractor: Clear Channel Details: 1 billboard; 12’ x 25’ Cost: $4,120 We strategically reserved a billboard above a popular bar right on the edge of campus and within blocks of the football stadium. Thousands of students and community members were exposed to our message each day. bus shelTers Contractor: CBS Outdoor Details: 20 bus shelter ads Cost: $8,200 The University of Minnesota is an urban campus where most students walk or use bus transportation to get to and from class. Bus shelters provided a cost-effective way to get our message across. We secured 20 bus shelters around the campus area, saturating nearly every bus stop available. Students couldn’t miss our message. 23
  • 26. Lessons Learned The billboard and bus shelters provided large, attention grabbing, visuals. We used the “unveiling” of these ads as a PR hook in pitching coverage of the campaign to local media outlets. This strategy generated interest and news coverage from four local broadcast stations. Was it Effective? campus mOvie TheaTer ads Billboard and bus shelter placement was noticed and Contractor: University’s Student Unions and Activities remembered by students. Details: 20-second ads aired at the Minneapolis and St. Paul Student Centers throughout the fall semester (7 times/week) Before campaign launch, students reported seeing such Cost: $1,000 moderate drinking ads on bus shelters once a month or less. One month and again at two months after campaign Campus theaters attract a large undergraduate audience, and launch, this same group of students reported a significant students often attend movie showings before going out for a night increase in exposure to such ads.1 of drinking. We wanted to reach students before they planned their evening events and to remind them “don’t over do it.” At baseline survey, 13.7% reported seeing moderate drinking ads on billboards or bus shelters once a week, Several of the campaign’s poster images were converted into compared to 36.5% at survey wave 2, and 32.5% at the “slideshow” style movie preview ads, ending with The Other final evaluation survey. Hangover logo and Facebook URL. In light of these findings, we highly recommend billboard Lessons Learned and bus shelter placement for future campaign efforts. Movie theatre advertising is easy, yet cost-effective to implement. We recommend this placement for future campaigns. 1 F(2, 1,268) = 88.079, p < .001. 24
  • 27. cOupOn give-aWay cards Partnership: Campus Pizza Contractor: Printing Services Details: 10,000; 3” x 5” Cost: $815 Coupon cards were distributed to students through shopping bags at the U of M bookstore, by University police during Campus Safety Week, and by student volunteers during special events such as Gopherfest and Homecoming. Giveaway cards helped spread our message and attract students to our Facebook page. The card instructed students to log onto www.facebook.com/theotherhan- gover to find out how much the card was worth. Students clicked a tab on the Facebook page where they were greeted with the following message: With the words shame, regret, humiliation, and embarrassment, students read a short, witty story describing why they experienced The Other Hangover. These cards were worth $1 off a purchase at Campus Pizza. A limited number of “Avoid the other hangover” cards were distributed with the winning word “moderation” worth $5 off a purchase at Campus Pizza. 25
  • 28. cOasTers Contractor: Print Globe Details: 25,000; Double-sided, 4” round coasters Cost: $1,919.08 We purchased a large quantity of bar coasters and distributed our message where it matters most. This execution proved to be a creative and relatively cost-effective method of getting the campaign logo, tag lines, and Facebook URL in front of At-Risk Drinkers. Coasters were given free-of-charge to eight campus area bars and restaurants, given to Health Advocates to be distributed in the Residence Halls and Greek Communities, and also used as a give- away item at campus events. Challenges and Lessons Learned Methods of distributing the coasters were An effort was made to coordinate distribution challenging. Students needed to physically of campaign coasters and advertising materi- haul and distribute thousands of coasters als directly to bar owners via two local campus to campus bars. area business associations — but this strategy proved only moderately successful. Additionally, communicating with the staff and managers of local bars was fre- For future efforts, we advise having discussions quently challenging. Often, messages wouldn’t early with the owners of campus area drinking get passed along to the appropriate individuals, establishments, and if a distribution agreement and we were occasionally frustrated to find is made, to ask they fully convey to all employ- wait staff at establishments failed to use our ees that display and use of the campaign coasters, even after having received success- materials is a priority. ful approvals from managers and owners. 26
  • 29. missing pOsTers MISEPUTAING HER R S TION When browsing through the campus newspaper, students were met by an untraditional “missing” advertisement. Instead of a lost puppy, these ads advertised missing items such as “my reputation” or “my dignity.” These classified ads were an unexpected way to reach At-Risk DESCRIPTION Date Missing: 10/28/10 Last Seen: A house party Drinkers. In addition to student newspapers, we printed hundreds a house party on Com o Ave. with the help to have been taken from her friends, of color copies and student ambassadors posted the ads on outdoor Her Reputation is believed of a keg of beer and shot s of vodka. The victim was abducte d in front of its owner, as a drunken mess, who said many with. The owner was left uing. kiosks and bulletin boards in high traffic walking areas around and a cute guy she was flirting hurtful things to her frien ds and turned off the cute boy she was purs campus. Our team created 4 unique versions of the posters, each ct us at here, please conta Her Reputation anyw social If you have seen . Please help, her heotherhangover www.facebook.com/t miss her reputation very much. and dating life tailored to a different demographic audience. Donʼt over do it. MISDIGNITY G SIN Campus Kiosks Missing ads were posted late in the fall semester, after the MISSING HIS University community was familiar with The Other Hangover HER DIGNITY campaign. We re-posted the Missing ads on Mondays to reach students as they were reflecting on their weekend. The reflective tone reminds students that over-consumption leads to behavior that has lasting effects on their reputation. Lessons Learned DESCRIPTION Last Seen: A house party Date Missing: 10/23/2010 The ads were a simple and cost-effective method for main- Last Seen: A bar DESCRIPTION Date Missing: 10/23/2010 His dignity was abducted after a hard night of partying. taining buzz about the campaign on campus. Student feed- keg-stands and Her Digity is believed to have been taken from a dinkytown bar with the help his dignity became displaced after a few While still intact after three to four drinks, swigs of whiskey later in the night. With his dignity gone, the night resulted in moronic dialogue, kicked out of the party back was positive, and reaction was that they were creative of a several mixed drinks and shots of vodka. The victim was abducted in front of its owner, spewing.His dignityʼs body was forcibly her friends,and a cute guy she was flirting with. The owner was left as a drunken mess, excessive creepiness, and uncontrollable and now cannot show his face in public until his dignity is notably found. and clever. who said many hurtful things to her friends and turned off the cute boy she was pursuing. , please contact us at If you have seen his dignity anywhere If you have seen Her Dignity anywhere, please contact us at r. Please help, www.facebook.com/theotherhangove www.facebook.com/theotherhangover. Please help, her social without it. the victimʼs social life is in jeopardy and dating life miss her reputation very much. Donʼt over do it. Donʼt over do it. 27
  • 30. RESIDENCE HALLS A main connections strategy included permeating environments where students spend most of their time. Residence Halls provided an opportunity for repeated exposure of our message. Posters, dOOr hangers mirror clings, and door hangers served as a daily reminder to                       nt   students that their image and reputation are not “drunk-proof.” Partnership: Housing and Residential Life e sm embarras Details: 3,500 door hangers were distributed to mirrOr clings students living in residence halls during Campus Safety Week Partnership: Housing and Residential Life Cost: Free, paid by partnership reg Contractor: University Printing Services ret Details: 500 clear & 250 opaque mirror clings; 4” x 8” As part of the University’s sponsorship of Campus Reputations Cost: $500 t  Safety Week, The Other Hangover was given one arenʼt drunk-proof. smen ras side of the door hanger to promote its messaging, The other ar        emb     while the other side included basic safety tips Donʼt  ove r  and other information created by the office of Your image isnʼt drunk-proof. do  Hangover it. Residential Life. The ha me other s Hangover t  smen ras Community Advisors assisted in posting the advertising clings on The other ar        emb bathroom mirrors in many of the student residence halls on campus.     Was it Effective? Your image isnʼt drunk-proof. Lessons Learned Hangover Placement in the residence halls proved effective in generating campaign awareness. Students living in An effective distribution channel must exist to appropriately imple- residence halls were significantly more likely to ment this large-scale promotion. Application of the mirror clings was remember the campaign. quite time-consuming. We were grateful to have the help of the University’s network of residence hall Community Advisors. 96.9% of students living in residence halls remember seeing The Other Hangover campaign We tested two different types of cling material for this execution, • Compared to 81.7% among students not living in unsure which type would produce the desired effect. We recommend residence halls.1 using the opaque material to avoid unwanted reflection and to make the message easily readable. 1 (CI 95%; Z = 4.592) 28
  • 31. CAMPUS NEWSPAPER Contractor: The Minnesota Daily student newspaper Cost: $8,604.55 According to our representative survey of undergraduates, nearly all students read The Minnesota Daily at least once throughout the semester (98.1%), and a majority (50.8%) read it weekly or more. Fall Sports Preview Sep 9 A full-page ad ran on the back cover of the spe- cial issue “2010 Fall Sports Preview.” The maga- zine reaches our demographic segment, “sports fans,” and was distributed the day of campaign launch. Students couldn’t miss our messaging. Bar and Beer Guide The Bar and Beer guide is a special issue produced by The Minnesota Daily. The content of the paper introduces new students to the most popular bars and places to drink around campus. We knew our target would pick up this Sep 16 guide, so we surprised them with our messaging. 29
  • 32. display racK ads Full-color campaign posters Unlike posters hung up in featuring brief headlines and the hallways, which were often campaign logo were displayed on removed, these display ads were the front of 6 newspaper racks protected and semi-permanent. in classroom buildings around The messages were also able to be campus. rotated by the student newspaper staff, keeping the ads fresh within Lessons Learned each individual location. This tactic was an easy way to ensure longer-term campaign visibility across campus throughout the semester. crOssWOrd puZZle We created The Other Hangover crossword puzzle as a unique way for students to engage and interact with our message. The crossword puzzle was located on the “back talk” page near Sudoku and other popular word games. Students were directed to The Other Hangover Facebook page to find the answers. According to Facebook analytics, 420 students Sep 30 checked their answers to the crossword puzzle. 30
  • 33. prinT ads Print ads appeared in The Daily on Thursdays, reach- Was it Effective? ing students before the weekend. Students who read the paper at least weekly or more were significantly more likely to remember The Other Hangover logo than students who read the paper less often (91.0% vs. 79.9%).1 Minnesota Daily readers also had a higher recognition for campaign print ads that ran in the paper: 86.7% of weekly readers remember seeing “The Creep” ad • Versus 73.5% among those who don’t pick up the Nov 4 newspaper as often2 69.8% of weekly readers remember seeing “The Fighter” ad • Versus 59.0% among those who don’t pick up the newspaper as often3 Oct 21 Results illustrate the successfulness of the campaign’s newspaper advertising in capturing the attention of students. “We thought they were clever...and the [ads] in The Daily were 1 (CI 95%; Z = 3.96) very prominently placed which made a lot of people notice it.” 2 (CI 95%; Z = 3.86) - Survey respondent 3 (CI 95%; Z = 2.61) 31