Industrial Training (IDT2014)

1. Presentation
COMPANY NAME : ROYAL MALAYSIAN CUSTOMS IPOH, PERAK.
NAME : KHOR AI LING
STUDENT ID : 1111100188
CLASS : DMG10
COORDINATOR : PN. NOR AINIAH BINTI ABDULLAH
INDUSTRIAL TRAINING (IDT2014)
FACULTY OF MANAGEMENT
MULTIMEDIA COLLEGE

2. BACKGROUND
ROYAL MALAYSIAN CUSTOMS (RMC) IPOH, PERAK.
 Customs established a comprehensive organization as a Federal Department.
 Became the Federation of Malaya in 1948.
 Awarded the status of ‘Royal’ in taxation history on 29.10.1963.
 A two-level concrete building was established in 1977.
 Staffs of Internal Tax, General Administration and Finance Division have moved to a new
office in Wisma Maju UMNO, Sultan Idris Shah Road, December 1988 -February 1990.
 Moved again to Seri Kinta building at Sultan Idris Shah Road.
 In year 1992, Department has purchased and own a piece of land, consisting of two
separate lots.
 Ipoh Customs Office Complex and started to occupied by Ipoh Customs staffs on
30.06.1994.
 Beginning of July 2001, Royal Malaysia Customs Department staffs of Perak state have
been moved to a new building that was completed in May 2001 and officially opened by
HRH the Sultan of Perak during 11 June 2002.

3. DUTIES DURING TRAINING
DIVISION : HUMAN RESOURCE MANAGEMENT
DEPARTMENT : PERSONNEL
ROUTINE ACTIVITIES
Perform general clerical:
 Create/edit documents
 Photocopying
 Handling faxes/phone calls
 Update specific files
 Update Minute Paper
 Key-in database into system
 Checklist on hardcopy documents
NEW SKILLS LEARNED
New skills gained:
 FingerTec TCMS v2
 HRMIS
 Operator
(Customer service)

4. PROJECT / TASK
ESTABLISHING PROJECT PRIORITES
Establishment of any project or task, it requires schedule and what to perform or
other requirements. Budget was optional.
Technical Requirements:
- PC
- Terminals.
Schedule :
- Time related; 1 May 2013 - 31 May 2013.
Budget:
- None
Performance:
- Conduct and manage Finger Tec TCMS v2 based on schedule assigned.

5. LIMITATIONS/RECOMMENDATIONS
LIMITATIONS
These are the constraints encountered in workplace :
i. System Management ii. Service Updates iii. Quality Management
- poor IT - ext. numbers incompleted -item misplaced
RECOMMENDATIONS
These are the list of recommendation for each lnumber of imitations: above
i) Hire programmer & provide training for specific staffs only.
ii) Keep updated & alert with changes of staffs to provide correct iformation.
iii) Ensure continuous practices (regulary monitoring by officers in charge.

6. THE END…