about social learning, user generated content and gamification using Adobe Captivate Prime (LMS). These features are the headliners in the latest release. Along the way we’ll also discuss some cool new features in managing compliance.
2. Agenda
Today we’ll talk about social learning,
user generated content and
gamification using Adobe Captivate
Prime (LMS). These features are the
headliners in the latest release.
Along the way we’ll also discuss
some cool new features in managing
compliance.
• How do you define a learning culture?
•Culture
• What can be done to shift your
organization's learning culture?
•Taking Action
• What is required to maintain an impactful and
positive learning culture?
•Facilitation
• What role can social networking and User Generated
Content play in your organization's learning culture?
•Engagement
• What kinds of UGC & Social experiences are supported by
Adobe Captivate Prime?
•Tools
3. Social Learning
• Encourages communication and
sharing amongst learners
• Can be incorporated into any type
of delivery format
• Every learner is a teacher,
collaborator, and in some cases a
curator
4. Quick Poll
Where is your team when it comes to
a culture of learning? Are they where
you would have hoped? Have you
thought about what you wish a
culture of learning was like at your
organization?
Totally
Yes
Meh
Not really
Not a chance
Spell out your thoughts in the comments
Do you think social learning
has potential to awaken your
organization’s learning culture?
5. 6 Ways to Build a Culture of Learning, Forbes, Sept. 2014
-Jeff Boss
1. Assign a ‘sea daddy’
2. Make mistakes
3. Review as a team
4. Don’t let error fester
5. War game everything
6. Avoid character flaws
http://www.forbes.com/sites/jeffboss/2014/09/01/6-ways-to-build-a-culture-of-learning/#462ff78d169f
6. Creating a culture of learning in 6 Steps, Lynda.com
-Britt Andreatta
1. Honor the ever-present nature of Learning
2. Value learning as a path to mastery
3. Make learning easily accessible
4. Use blended learning to maximize options
5. Teach managers how to coach
6. Evaluate performance based on learning
http://www.brittandreatta.com/wp-content/uploads/2016/09/Create-Culture-of-Learning.pdf
7. How to create a learning culture, HR Magazine, May 2015
-Robert J. Grossman
1. Secure CEO buy-in
2. Teach how, not what (process)
3. Encourage candor & dissent
4. Build teams, not stars
5. Keep units small & manageable
6. Reward what you say you value
https://www.shrm.org/hr-today/news/hr-magazine/pages/0515-learning-culture.aspx
11. SOCIAL LEARNING TECHNOLOGY ADOPTION IS HIGH
22.9%
Not yet, but we plan to in
the next 12-18 months
15.8%61.2%
Yes/to some
extent
No, and we
have no plans to
Q: Has your organization adopted Social Learning technologies into its learning strategy?
12. TOP DRIVERS OF SOCIAL LEARNING IN A WORKPLACE
78.1%
Increasing employee
engagement
75.7%
Increasing focus on
innovation
79.3%
Leveraging micro-pockets of
expertise
13. Quick Poll
Tell us about your team. Are they
using online resources? Are they
sharing information that you aren’t
able to track? Check all of the boxes
for online sources that you are
confident are being used by
employees in your organization. Add
any others to the chat pod.
Google
YouTube
Quora
Job Discipline Specific Sources
External Discussion Community
Wiki’s / Online Libraries
Other – please share in chat!
Which online resources are
your team members using?
16. HOW ARE ORGANIZATIONS USING SOCIAL LEARNING
TECHNOLOGIES?
64.4%
56.3% 53.9% 51.0%
39.9%
Foster on-the-job
social Learning
through
communities of
practice
Provide on-demand
access to real-time
discussion.
Provide learning
environment where
coaches, mentors and
instructors can
interact and share
knowledge
Allow users to
interact through
wikis, blogs,
discussion,
forums and
repositories
Grant real-time
access to thought
leaders, instructors
and subject matter
experts
Q: At your organization, what are social learning technologies used
17. MOST PROMINENT CONTENT TYPES IN SOCIAL LEARNING
54.5%
Employee
on-boarding
54.0%
Career
Development
55.5%
Leadership & executive
development
…
19. TOP MOTIVATIONS TO USE SOCIAL LEARNING
TECHNOLOGIES
73.8%
52.4%
36.9% 36.2%
To encourage
collaboration and
innovation
To create and
support a culture of
learning at our
organization
To create
communities of
practice within
organization
To increase
transfer of
learning on-the-
job
Q:Top motivations for using Social Learning technologies
20. Quick Poll
Tell us about your team. Are they
using online resources? Are they
sharing information that you aren’t
able to track? Check all of the boxes
for online sources that you are
confident are being used by
employees in your organization. Add
any others to the chat pod.
Share some examples in chat
What worked best?
Where there some audiences better
suited to social experiences?
What kind of training content
do you associate with social
learning?
21. THE CLOs’ SOCIAL LEARNING WISHLIST
63.4%
59.1% 57%
43%
Provide learning
environments
where coaches and
instructor can share
knowledge
On-demand access
to real-time
training
Allow users to
interact through
wikis, blogs and
discussion forums
Foster on-the-job
social learning
through
communities of
practice
Q: At your organization, what are you planning to use social learning technologies for?
22. SOCIAL LEARNING FOR EXTENDED ENTERPRISE
48.4%
34.1%
18.3%
15.9%
Volunteer
communities
Customer
communities
Alumni
employeesSuppliers
Q: Organizations using Social Learning technologies to support extended enterprise?
23. CHALLENGES IN ADOPTING SOCIAL LEARNING
TECHNOLOGIES?
54.3%
37.8% 34.1% 28.5% 25.8%
Q:Top challenges when implementing social learning technologies?
Difficulties
measuring the
impact of these
technologies on the
business
Adoption by
employees
(Uptake)
Time necessary to
manage communities
of practice and
discussion forums
Buy-in from
leadership about
the value of Social
Learning
Formalizing the
informal
Social Learning
24. MEASURING THE IMPACT OF THEIR ADOPTION OF SOCIAL
LEARNING TECHNOLOGIES?
56.9%
53.6% 47.5% 40.9%
40.3%
Q: Metrics used to assess the impact of Social Learning technologies?
Increase learner
engagement
Transactional data
from our system
(page views,
comments made,
etc.)
Increased innovation
and
collaboration
Learner
satisfaction with
Social Learning
technologies/opp
ortunities
Enhancement of
learning culture
25. Learning Technology
Promotes Social
Learning Through…
• Discussion boards
• User generated content
• Learner’s ability to rate, comment
on, and share content with others
• Gamification
• Motivation through reward
26. Demo - Social Learning
User Generated Content, Social Learning, Gamification & More
How do you define a learning culture?
What can be done to shift your organization's learning culture?
What is required to maintain an impactful and positive learning culture?
What role can social networking and User Generated Content play in your organization's learning culture?
What kinds of UGC & Social experiences are supported by Adobe Captivate Prime?
Search
by skills
by level/role
by date
by location
by org
by delivery mode
Discovery & Navigation of blended learning
Social Learning technologies enable social interaction and collaboration during the learning process and may include blogs, discussion forums or wikis.
61.3% - organizations currently use Social Learning technologies
54.3% - CLOs say top challenge to implementing successful Social Learning programs is lack of employee adoption.
48.4 % - of all organizations that use Social Learning technologies for employees also use them for their customer communities.
The popularity of Social Learning is on the rise, as organizations diversify their learning mix, moving away from complete reliance on formal in-person training to include more informal learning methods, such as virtual, video or mobile learning.
Search
by skills
by level/role
by date
by location
by org
by delivery mode
Discovery & Navigation of blended learning
Popular use cases include the drive to increase employee engagement. Organizations also need open communication among all employees and are adopting Social Learning technologies to drive this free and quick exchange of ideas.
Among survey respondents, top motivations for using Social Learning technologies are to create and support a culture of learning at the organization and to encourage collaboration and innovation.
Through employee development, organizations can build trust and expertise in their workforce, resulting in better collaboration among everyone, from the line level to the C-suite.
Many organizations are increasingly delivering training to the extended enterprise. This also hold true with Social Learning technologies.
32.7% of survey respondents believe that
customer education as a learning content type works really well when delivered through Social Learning technologies.
Q: At your organization, what has been the least successful use of Social Learning technologies?
A: “All — still struggling for adoption • actively contributing a lot of staff are observers rather than contributors • creating interactions between non-geographically co-located employees • not completely understanding the potential of Social Learning and therefore not utilizing to its fullest.” Survey respondents, open Comments.
Q: What results has your organization seen, if any, in improving learning culture and/or innovation using Social Learning technologies?
A:"Faster learning, increased knowledge share and documentation • better cross-collaboration • awareness has increased dramatically • learners feel and say it is much better than standard techniques • better engagement, spirit and curiosity • improvement in retention rates, enhanced onboarding, integration of new leaders and improved time to competence.” — Survey respondents, open comments.