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Motivation in
 Everyday Life
  What are the Biological,
      Cognitive, and
Environmental Influences on
      Your Behavior?
W is Motivation?
  hat
 A pre s ume d internal state causing you to m  ove
  tow a goal
     ard
 The factors that initiate, guide, and direct your
  behaviors tow certain goals and that m
                  ard                          aintain
  those actions w  hile the goals are being pursued
         Motivation may involve ways of thinking and relating to portions of
    your environment
         Motivation has an emotional component attached to it
Biological Influences on
          Motivation
 Genetic     Factors
 Instinct
    An inherited behavior pattern expressed in a uniform and consistent manner,
    and which occurs in every member of a species that aids in its survival within
    an environment
 Human Behavior
    Flexible and diverse behavior patterns that are guided and shaped by genetics
    and influenced by cognition and the environment
 Types of Biological Motives
    Physical characteristics (desirability as sex partners or strength to protect and
    provide)
    Cultural influences (recognition, status, and expression of emotions)
Ne e ds and Drive s
  Needs are internal biological states that help to initiate, guide, and
                              maintain behavior
Drives are internal states of tension or arousal that initiates actions that
                    will try to satisfy the underlying need
 Homeostasis is an automatic physiological process that responds to
        drives in order to reduce the internal tension and maintain a
                             physiological balance
The Basal Metabolism is the amount of energy the body expends in a
                                 resting state
The Set Point is the internal standard around which the body weight is
                                  regulated
The Physiological Needs: Thirst
 You become thirsty either through a direct
 loss of fluids or by consuming too much salt
 The body’s normal balance of water and minerals (i.e. sodium) is
 upset
     When fluids are lost, neurons or receptors in the hypothalamus
     emit a hormone that reduces the amount of water secreted from the
     kidneys
     Accompanying this is a change in heart rate and blood pressure
     The kidneys release a hormone (renin) that acts on the neurons in
     the hypothalamus creating the sensation of thirst and initiating
     drinking
 Managing your need for liquids
     Alcohol is NOT a thirst quencher due to its dehydration effects
 Most people attempt to satisfy their thirst with what’s popularly
 advertised not what they need
The Physiological Needs: Hunger
 Your body seeks a balance between your food
 intake and your energy requirements
 The regulatory system for hunger includes several areas in the brain
 including the hypothalamus, sensors that monitor nutrients in the blood
 stream, the liver, and the stomach
       The body tries to maintain a set point weight and to correct deviations when
       it gets too low or too high a weight
 Coping with your need to eat
       How much and what you eat is under biological control
       Family, culture, social pressures, physical and psychological problems, and
       personal preferences influence this
 Dieting
       When the body receives an insufficient calorie intake, it goes into a
 starvation mode and stores every calorie it gets = more weight
       When the diet is finished, the body brings itself up to set point again
       The best thing is to go for less than two pounds per week weight loss, get
       regular exercise, and eat well-balanced meals
The Physiological Needs: Sex
Sexual responses satisfy both biological
 and psychological needs
 Your motivation for sexual activity is affected by
 cognitive and environmental as well as
 physiological factors
    Sex hormones influence sexual arousal through their effects
    on the hypothalamus
    Sex hormones’ influence in humans are not as strong as the
    influence they have on the lower animals
    When sexually aroused, the levels of sex hormones increase
    with the human imagination playing a major role in sexual
    arousal
    Cultural practices, and religious and moral codes affect the
    expression of sexual desire
Aro u s a l
The body’s general level of alertness and activity as
  reflected in muscle tension, heart and respiration
 rates, and patterns of the brain’s electrical activity
 The Ye rke s -Do ds o n Law
      When the level of arousal is too high or too low, performance falls off
      1. This is due to the fact that under high levels of arousal, the most recently learned
      behaviors are often dropped in favor of old habits
      2. High arousal interferes with your ability to solve problems and make decisions
      People vary in what they consider high or low arousal levels
      Some people are sensation seeking actively seeking ways to maintain high levels of
      arousal and excitement in their lives
      Some sensation seekers become artists, competitive sports enthusiasts, scientists, or
      entertainers; others become criminals, schemers, con artists, or drug addicts
Manag Uncom ortable
          ing       f
        Levels of Arousal
   Your optimum level of arousal is the
    appropriate level of sensation for a given
    activity
    To ob tain this le ve l, you may ne e d to rais e or low e r your le ve l
    of s timulation
    Develop a small-win mentality
         Breaking problems into smaller parts, pursuing each part, and
    developing some successes in tackling each aspect of the problem is how to
    develop this state of mind
         Large, unmanageable problems become a series of smaller,
    manageable situations
         With a series of smaller wins it becomes much easier to resolve the
         larger issue --- and you’ll be more motivated to do it
Cognitive I nfluences on
       Motivation
 Unconscious Motives
  Conscious and unconscious needs and drives affect your
  behavior
      You’re not overtly aware of the influences, but they do exert a control over you
  Getting in touch with Unconscious Motives
      First, be willing to examine your actions: “What made me do this?”
      Try not to discount or disregard completely the reactions other people have to
      what you say and do: “What is valid about their point of view?”
      Try to identify the motivations in your fantasies and dreams: “What is this
      telling me about my personal desires?”
                Your dreams and fantasies may indicate you need someone to discuss your
                deeper feelings and desires with
      Discuss your concerns and behaviors with friends, parents, or a counselor
Expe ctations
Beliefs that anticipate or estim how you
                                ate
and others will or should behave
Expectations are present in: statements about your hopes
for the future, rules of social behavior, and whether you’ll
achieve success or not
    They compel you to respond in certain ways
The role of personal expectations in your successes and
failures
    Expectations are a good predictor of achievement in school, the job, and in relationships
    Anticipation that what you’ll do will or will not lead to something productive is part of the
    story
    Self-efficacy (the expectancy that your efforts will lead to success) must be examined
    Self-efficacy has two components: the perception that you possess the skills and abilities
    to achieve the goals; and your estimate that if those skills are used, there will be a
    positive outcome
More on e xpe ctations
Perceptions of self-efficacy predict grades in school, the development of
social skills, stopping smoking, career choices, coping with feared events,
and performance of sales people
     Self-efficacy is necessary to make changes in your life
     The higher the sense of self-efficacy, the better the performance
     As the performance increases, the self-efficacy is enhanced
Four factors produce an effective level of self-efficacy
     1. The number of success experiences on a task --- particularly if
     they are early in learning
     2. Observing admired and respected models obtaining productive
     outcomes from their efforts
     3. Listening to others when they try to boost your morale
     4. Correctly interpreting information from your psychological states
Lo c us o f Co ntro l Be lie fs
   Positive and negative outcomes result from the
    perception of where your personal control is
    located
         Beliefs in locus of control are learned through past experience and
    are not fixed

    Internal locus of control – the belief that your efforts are
    under your control and that they will lead to positive
    outcomes
          Tend to be assertive, extroverted, self-directed, prosocial, and
    interested in developing social relationships

    External locus of control – the belief that externals (e.g.
    fate, luck, the stars, or powerful others) control most
    aspects of your life
Promoting an Internal Locus of
               Control
e Assume more responsibility for tasks at work
  and at school
  Volunteer to do things other people normally take on
  Begin with easy things, then select more and more difficult tasks
t Try new activities rather than the usual safe,
  secure ways of doing things
  Try a new sport, a new food, a new way to get home from school or work; just break old habit
  patterns
  People with strong external locus of control beliefs do things which reinforce those beliefs
n Consider changing aspects of your current
  environment
  “How does everyone in my life contribute to my locus of control beliefs?”
  “What types of people do I need around me to change that?”
  “What about my current job or school contributes to my believing I’m not in control of things?”
Values
   Stable beliefs that underlie and are observed in your
    behaviors across a wide variety of situations in your life
          Value s affe c t yo ur willing ne s s to initiate ac tio ns de s ig ne d to
    o btain c e rtain g o als
          Value s affe c t the de g re e o f e ffo rt yo u put into an ac tivity and
    ho w we ll yo u pe rs is t in purs uing c e rtain g o als
          Value s affe c t the c ho ic e s yo u make in life
   Examining your values
         What do I c urre ntly value , and am I s atis fie d with what I        value ?
         What dis c re panc ie s e xis t be twe e n what I value and my
    be havio rs ?
                  Cognitive dissonance
         What dis c re panc ie s e xis t amo ng the thing s I value ?
                  Inconsistent beliefs alone can create cognitive dissonance
Environmental Influences on
            Motivation
Z   Ince ntive s
    A physical object that can be used to motivate
    you to act; Any external stimulus or goal in an
    environment that motivates your actions
       Incentives are goals you’ll pursue in attempting to reduce certain drives or
       obtain something you consider important and personally valuable
                 Some incentives are more valuable than others, hence, they have
                 incentive value
    Problems pursuing incentives
       Two or more goals may have similar positive features, negative features, or a
       combination of both
                When there are combinations of features there is goal conflict
Goal Conflicts
Identifying and resolving                           Ways of resolving the conflicts
common goal conflicts                               produced by goals with both
Approach-Approach conflict
                                                    positive and negative qualities
        When two goals are equally attractive or           1. Find more reasons for making
        desirable                                          one goal more attractive than
Avoidance-Avoidance conflict                        the other
        When two goals are equally undesirable             2. Find a new goal that has the
        Must weigh the negative qualities of both          positive characteristics of both
        and choose the “lesser of two evils”
                                                           goals
        Another solution is to find a different
option that has more positive qualities                    3. Just go ahead and pick one
Approach-Avoidance conflict
        One goal is attractive and one isn’t
Double Approach-Avoidance conflict
        Two or more goals have both attractive
        and unattractive qualities
Extrinsic vs. Intrinsic
              Motivation
 Be fitsa s c te w inc ntive
    ne    s o ia d ith e     s
 Both tangible rewards and subjective thoughts and feelings
 accompany the goal-seeking
 Extrinsic motivation
 The desire to perform a behavior to get an external reward or
 avoid punishment
 Intrinsic motivation
 The desire to perform a behavior where pleasure is derived from
 performing the behavior
      Sometimes external rewards can undermine intrinsic
 motivation
      External rewards are important in many activities. If they
 are expected, it    is unlikely that the activity would continue
 without them.
Enhancing Intrinsic Motivation in the
             Workplace
 Five principles
  1. Variety should be present in the tasks that employees perform
  2. People need a certain amount of autonomy to do their jobs
        Managers need to avoid over-supervising every detail of the job
  3. People work better when they can identify how their efforts contribute to the final
  product or outcome of the task
        Employees need to feel ownership for a product or outcome so they can feel
        they’ve made a difference
  4. Regular feedback on how well an employee is performing needs to be provided
        This allows corrections to be made and positive feedback makes people feel
        good about their efforts
  5. Opportunities to work on tasks and/or to discuss job-related issues with other
  employees need to be part of the work environment
        This allows for ideas to be shared and for people to recognize each other’s
        contributions as well as having some of their social needs met
Combined Effects of Needs,
Expectations, & the Incentive Values
 Achievement
 The need to achieve is the desire to compete successfully with
 standards of excellence
       Satisfying the need to achieve over time produces a number of
 desirable      consequences: Persistence on tasks, initiative, assuming
 personal responsibility          for doing things, and setting realistic
 goals
 Three factors influence your level of achievement motive
       1. It is a learned drive which developed from childhood when
 excellence and            competition are stressed and successes rewarded
 with praise and affection
       2. It is an expectation about whether or not your attempts to satisfy
 this need are likely to be successful. This develops from having success
 experiences in the past.
       3. It has the incentive value of goals which are the positive and
 negative qualities        associated with the goals
 For you to achieve and get ahead in life, you need to have an
 appropriate amount of internal need or drive to achieve, expect
 success that will help you meet this need, and value obtaining
 goals that represent an accomplishment
More on Achievement
 Those with a High Need to Achieve are realistic
    about what they can accomplish
    They derive satisfaction from accomplishing challenging tasks or goals
         A challenge is defined as a goal or task of intermediate difficulty
e   The Fear of Failure is associated with the need to
    achieve
    It is the anxiety that occurs when a challenge is faced and you are
    concerned about your ability to handle it
         People vary in terms of how much the fear of failure affects their lives
More on the Fear of Failure
 Strategies used by those with a Fear of
 Failure
 1. Easy tasks or goals are attempted insuring success
 2. Difficult tasks or goals are attempted insuring failure
 3. Tasks are attempted with a lack of investment of time or effort
 4. Procrastination increases so things never get done on time or at the last
 minute thus insuring that the work isn’t done appropriately
 5. Superstriving occurs so that they make a supreme effort and work beyond
 their capabilities ending up exhausted and “burned out”
 6. Lying and cheating are sometimes used to get ahead only giving
 temporary relief from the anxiety over failing
The Fear of
        Success
Some people actually fear becoming
successful
People with a fear of success worry about social
rejection or disapproval from their less
successful peers.
    They also may fear losing control over their
independence and autonomy if they became too
successful
         Often, if they do become successful, they feel that they
         somehow fooled the world and fear someone uncovering their
         great “deception”
Re actions of Hig h & Low
nACH to the ir Succe s s e s and
           Failure s
High achievement motivation people
 believe that ability and effort pay off
 Will dig in and work harder when things aren’t working
 out
     Take their time by considering all possibilities before making a decision
 Low achievement people believe
 outside factors control their
 successes
 Tend to stop trying and don’ t believe that their skills and
 abilities make much of a difference
 They’ ll generally wait for easier tasks
     Gamblers and high risk takers
Modifying Your Need for
              Achievement
   Six Steps
   Engage in self-study
    Become sensitive to the presence of achievement motivation in your thoughts and actions and assess the
    skills you have that will help you get ahead
   Think creatively and imaginatively
    Find unique ways to become more successful in your career and set goals for future activities
   Establish moderate goals
    Select goals you have a realistic chance of obtaining
   Take initiative and responsibility
    Don’t depend on others, get things done yourself
   Attribute your successes more to your skills, ability, and
    effort
    Don’t choose easy tasks or attribute your success to luck
   Think positively
    Imagine yourself becoming successful due to the actions you took
The Po we r Mo tive
   The desire to have an impact on others, arouse strong
    emotions in them, or maintain your reputation and prestige
    Three factors affect the attempt to gain or use power:
           1.   An internal need or drive to feel powerful
           2.   Personal expectations or estimates of whether the efforts to obtain
    influence   will be successful
           3.   The incentive value of the goals being pursued
    Power is a complex force
           Both men and women have similar interests in obtaining “socially appropriate”
           power indicators (e.g. prestige, the ability to exert leadership)
           Men have a stronger tendency to abuse power
           High needs for power are associated with alcoholism, reckless driving,
    gambling, verbal and physical aggression and abuse, and overcontrolling in a
    relationship
           Early family history plays a role in socially unacceptable displays of power
           The misuse of power affects other areas of your life
           Those with a high need for power have a difficult time establishing close
           relationships
Affiliation: The Need for Human
                  Contact
 It is better to seek moderate levels of Affiliation
  Moderate levels of affiliation produces more satisfaction in social
  interactions
       Women with high needs for affiliation have more negative moods
       Often, your expectations of how others should act leaves you disappointed
       If you’re relatively unconcerned about affiliation you’ll have a difficult time with
       intimate relationships and be suspicious of others, eventually withdrawing from
       social contact and the chance for personal growth
Anxiety increases the need for Affiliation
  Having others around when you’re anxious helps you to feel
  better
       Having people who take a more active role in helping you to cope is much
       more effective
Maslow’ s Hierarchy of
            Needs
 Not all needs are created equal
 Our needs are arranged along a hierarchy of importance
 Motivation is more than physio-
 logical drives
 You have some degree of independent control over your
 behavior
     You are capable of evaluating possibilities and incentives and choosing among
     them
 Higher order needs are motivators
     Self-actualization is a major need, but lower order needs must be met first
The Hierarchy of

                Needs
    First Priority Needs
    The Physiological Needs
          The most important to fulfill
          Air, water, food, sleep, protection from the elements, etc.
   Second Order Needs
    Safety and Security
          The need to be cared for and protected, and to care for and protect others
          The need for structure, order, and predictability in the environment
          We live with two conflicting needs: safety and security and the need to express
          our talents and energies in self-fulfilling ways
          Most people don’t get beyond Safety and Security
          Will stay in a situation even when it’s destructive often through fear of
    disapproval from others
More on the Hierarchy of
               Needs
   Third Order Needs
    Love and Belongingness
        Includes the desire for community and to feel a part of a place called “home”
        Shows up as the need for close, meaningful relationships with family and
        friends
        The widespread loneliness in our society reflects the difficulty in fulfilling this
        need
   Fourth Order Needs
    Self-Esteem
        The need for a healthy sense of self respect and to be respected by others
        Included are the needs for feelings of competence, mastery, and achievement
More on the Hierarchy of
                 Needs
   Highest Order Need
    Self-Actualization
           The need for completeness,
    using your talents and       capabilities,
    to know and       understand yourself
    and others        more fully, and to
    contribute to the world in a positive
    way
           Less than 10% of the people in
           the world achieve self-
    actualization
           All the lower needs must be met
           before self-actualization can be
           attempted

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Critical Thinking 6

  • 1. Motivation in Everyday Life What are the Biological, Cognitive, and Environmental Influences on Your Behavior?
  • 2. W is Motivation? hat  A pre s ume d internal state causing you to m ove tow a goal ard  The factors that initiate, guide, and direct your behaviors tow certain goals and that m ard aintain those actions w hile the goals are being pursued Motivation may involve ways of thinking and relating to portions of your environment Motivation has an emotional component attached to it
  • 3. Biological Influences on Motivation  Genetic Factors Instinct An inherited behavior pattern expressed in a uniform and consistent manner, and which occurs in every member of a species that aids in its survival within an environment Human Behavior Flexible and diverse behavior patterns that are guided and shaped by genetics and influenced by cognition and the environment Types of Biological Motives Physical characteristics (desirability as sex partners or strength to protect and provide) Cultural influences (recognition, status, and expression of emotions)
  • 4. Ne e ds and Drive s Needs are internal biological states that help to initiate, guide, and maintain behavior Drives are internal states of tension or arousal that initiates actions that will try to satisfy the underlying need Homeostasis is an automatic physiological process that responds to drives in order to reduce the internal tension and maintain a physiological balance The Basal Metabolism is the amount of energy the body expends in a resting state The Set Point is the internal standard around which the body weight is regulated
  • 5. The Physiological Needs: Thirst  You become thirsty either through a direct loss of fluids or by consuming too much salt The body’s normal balance of water and minerals (i.e. sodium) is upset When fluids are lost, neurons or receptors in the hypothalamus emit a hormone that reduces the amount of water secreted from the kidneys Accompanying this is a change in heart rate and blood pressure The kidneys release a hormone (renin) that acts on the neurons in the hypothalamus creating the sensation of thirst and initiating drinking Managing your need for liquids Alcohol is NOT a thirst quencher due to its dehydration effects Most people attempt to satisfy their thirst with what’s popularly advertised not what they need
  • 6. The Physiological Needs: Hunger  Your body seeks a balance between your food intake and your energy requirements The regulatory system for hunger includes several areas in the brain including the hypothalamus, sensors that monitor nutrients in the blood stream, the liver, and the stomach The body tries to maintain a set point weight and to correct deviations when it gets too low or too high a weight Coping with your need to eat How much and what you eat is under biological control Family, culture, social pressures, physical and psychological problems, and personal preferences influence this Dieting When the body receives an insufficient calorie intake, it goes into a starvation mode and stores every calorie it gets = more weight When the diet is finished, the body brings itself up to set point again The best thing is to go for less than two pounds per week weight loss, get regular exercise, and eat well-balanced meals
  • 7. The Physiological Needs: Sex Sexual responses satisfy both biological and psychological needs Your motivation for sexual activity is affected by cognitive and environmental as well as physiological factors Sex hormones influence sexual arousal through their effects on the hypothalamus Sex hormones’ influence in humans are not as strong as the influence they have on the lower animals When sexually aroused, the levels of sex hormones increase with the human imagination playing a major role in sexual arousal Cultural practices, and religious and moral codes affect the expression of sexual desire
  • 8. Aro u s a l The body’s general level of alertness and activity as reflected in muscle tension, heart and respiration rates, and patterns of the brain’s electrical activity The Ye rke s -Do ds o n Law When the level of arousal is too high or too low, performance falls off 1. This is due to the fact that under high levels of arousal, the most recently learned behaviors are often dropped in favor of old habits 2. High arousal interferes with your ability to solve problems and make decisions People vary in what they consider high or low arousal levels Some people are sensation seeking actively seeking ways to maintain high levels of arousal and excitement in their lives Some sensation seekers become artists, competitive sports enthusiasts, scientists, or entertainers; others become criminals, schemers, con artists, or drug addicts
  • 9. Manag Uncom ortable ing f Levels of Arousal  Your optimum level of arousal is the appropriate level of sensation for a given activity To ob tain this le ve l, you may ne e d to rais e or low e r your le ve l of s timulation Develop a small-win mentality Breaking problems into smaller parts, pursuing each part, and developing some successes in tackling each aspect of the problem is how to develop this state of mind Large, unmanageable problems become a series of smaller, manageable situations With a series of smaller wins it becomes much easier to resolve the larger issue --- and you’ll be more motivated to do it
  • 10. Cognitive I nfluences on Motivation  Unconscious Motives Conscious and unconscious needs and drives affect your behavior You’re not overtly aware of the influences, but they do exert a control over you Getting in touch with Unconscious Motives First, be willing to examine your actions: “What made me do this?” Try not to discount or disregard completely the reactions other people have to what you say and do: “What is valid about their point of view?” Try to identify the motivations in your fantasies and dreams: “What is this telling me about my personal desires?” Your dreams and fantasies may indicate you need someone to discuss your deeper feelings and desires with Discuss your concerns and behaviors with friends, parents, or a counselor
  • 11. Expe ctations Beliefs that anticipate or estim how you ate and others will or should behave Expectations are present in: statements about your hopes for the future, rules of social behavior, and whether you’ll achieve success or not They compel you to respond in certain ways The role of personal expectations in your successes and failures Expectations are a good predictor of achievement in school, the job, and in relationships Anticipation that what you’ll do will or will not lead to something productive is part of the story Self-efficacy (the expectancy that your efforts will lead to success) must be examined Self-efficacy has two components: the perception that you possess the skills and abilities to achieve the goals; and your estimate that if those skills are used, there will be a positive outcome
  • 12. More on e xpe ctations Perceptions of self-efficacy predict grades in school, the development of social skills, stopping smoking, career choices, coping with feared events, and performance of sales people Self-efficacy is necessary to make changes in your life The higher the sense of self-efficacy, the better the performance As the performance increases, the self-efficacy is enhanced Four factors produce an effective level of self-efficacy 1. The number of success experiences on a task --- particularly if they are early in learning 2. Observing admired and respected models obtaining productive outcomes from their efforts 3. Listening to others when they try to boost your morale 4. Correctly interpreting information from your psychological states
  • 13. Lo c us o f Co ntro l Be lie fs  Positive and negative outcomes result from the perception of where your personal control is located Beliefs in locus of control are learned through past experience and are not fixed Internal locus of control – the belief that your efforts are under your control and that they will lead to positive outcomes Tend to be assertive, extroverted, self-directed, prosocial, and interested in developing social relationships External locus of control – the belief that externals (e.g. fate, luck, the stars, or powerful others) control most aspects of your life
  • 14. Promoting an Internal Locus of Control e Assume more responsibility for tasks at work and at school Volunteer to do things other people normally take on Begin with easy things, then select more and more difficult tasks t Try new activities rather than the usual safe, secure ways of doing things Try a new sport, a new food, a new way to get home from school or work; just break old habit patterns People with strong external locus of control beliefs do things which reinforce those beliefs n Consider changing aspects of your current environment “How does everyone in my life contribute to my locus of control beliefs?” “What types of people do I need around me to change that?” “What about my current job or school contributes to my believing I’m not in control of things?”
  • 15. Values  Stable beliefs that underlie and are observed in your behaviors across a wide variety of situations in your life Value s affe c t yo ur willing ne s s to initiate ac tio ns de s ig ne d to o btain c e rtain g o als Value s affe c t the de g re e o f e ffo rt yo u put into an ac tivity and ho w we ll yo u pe rs is t in purs uing c e rtain g o als Value s affe c t the c ho ic e s yo u make in life  Examining your values What do I c urre ntly value , and am I s atis fie d with what I value ? What dis c re panc ie s e xis t be twe e n what I value and my be havio rs ? Cognitive dissonance What dis c re panc ie s e xis t amo ng the thing s I value ? Inconsistent beliefs alone can create cognitive dissonance
  • 16. Environmental Influences on Motivation Z Ince ntive s A physical object that can be used to motivate you to act; Any external stimulus or goal in an environment that motivates your actions Incentives are goals you’ll pursue in attempting to reduce certain drives or obtain something you consider important and personally valuable Some incentives are more valuable than others, hence, they have incentive value Problems pursuing incentives Two or more goals may have similar positive features, negative features, or a combination of both When there are combinations of features there is goal conflict
  • 17. Goal Conflicts Identifying and resolving Ways of resolving the conflicts common goal conflicts produced by goals with both Approach-Approach conflict positive and negative qualities When two goals are equally attractive or 1. Find more reasons for making desirable one goal more attractive than Avoidance-Avoidance conflict the other When two goals are equally undesirable 2. Find a new goal that has the Must weigh the negative qualities of both positive characteristics of both and choose the “lesser of two evils” goals Another solution is to find a different option that has more positive qualities 3. Just go ahead and pick one Approach-Avoidance conflict One goal is attractive and one isn’t Double Approach-Avoidance conflict Two or more goals have both attractive and unattractive qualities
  • 18. Extrinsic vs. Intrinsic Motivation  Be fitsa s c te w inc ntive ne s o ia d ith e s Both tangible rewards and subjective thoughts and feelings accompany the goal-seeking Extrinsic motivation The desire to perform a behavior to get an external reward or avoid punishment Intrinsic motivation The desire to perform a behavior where pleasure is derived from performing the behavior Sometimes external rewards can undermine intrinsic motivation External rewards are important in many activities. If they are expected, it is unlikely that the activity would continue without them.
  • 19. Enhancing Intrinsic Motivation in the Workplace  Five principles 1. Variety should be present in the tasks that employees perform 2. People need a certain amount of autonomy to do their jobs Managers need to avoid over-supervising every detail of the job 3. People work better when they can identify how their efforts contribute to the final product or outcome of the task Employees need to feel ownership for a product or outcome so they can feel they’ve made a difference 4. Regular feedback on how well an employee is performing needs to be provided This allows corrections to be made and positive feedback makes people feel good about their efforts 5. Opportunities to work on tasks and/or to discuss job-related issues with other employees need to be part of the work environment This allows for ideas to be shared and for people to recognize each other’s contributions as well as having some of their social needs met
  • 20. Combined Effects of Needs, Expectations, & the Incentive Values  Achievement The need to achieve is the desire to compete successfully with standards of excellence Satisfying the need to achieve over time produces a number of desirable consequences: Persistence on tasks, initiative, assuming personal responsibility for doing things, and setting realistic goals Three factors influence your level of achievement motive 1. It is a learned drive which developed from childhood when excellence and competition are stressed and successes rewarded with praise and affection 2. It is an expectation about whether or not your attempts to satisfy this need are likely to be successful. This develops from having success experiences in the past. 3. It has the incentive value of goals which are the positive and negative qualities associated with the goals For you to achieve and get ahead in life, you need to have an appropriate amount of internal need or drive to achieve, expect success that will help you meet this need, and value obtaining goals that represent an accomplishment
  • 21. More on Achievement  Those with a High Need to Achieve are realistic about what they can accomplish They derive satisfaction from accomplishing challenging tasks or goals A challenge is defined as a goal or task of intermediate difficulty e The Fear of Failure is associated with the need to achieve It is the anxiety that occurs when a challenge is faced and you are concerned about your ability to handle it People vary in terms of how much the fear of failure affects their lives
  • 22. More on the Fear of Failure Strategies used by those with a Fear of Failure 1. Easy tasks or goals are attempted insuring success 2. Difficult tasks or goals are attempted insuring failure 3. Tasks are attempted with a lack of investment of time or effort 4. Procrastination increases so things never get done on time or at the last minute thus insuring that the work isn’t done appropriately 5. Superstriving occurs so that they make a supreme effort and work beyond their capabilities ending up exhausted and “burned out” 6. Lying and cheating are sometimes used to get ahead only giving temporary relief from the anxiety over failing
  • 23. The Fear of Success Some people actually fear becoming successful People with a fear of success worry about social rejection or disapproval from their less successful peers. They also may fear losing control over their independence and autonomy if they became too successful Often, if they do become successful, they feel that they somehow fooled the world and fear someone uncovering their great “deception”
  • 24. Re actions of Hig h & Low nACH to the ir Succe s s e s and Failure s High achievement motivation people believe that ability and effort pay off Will dig in and work harder when things aren’t working out Take their time by considering all possibilities before making a decision  Low achievement people believe outside factors control their successes Tend to stop trying and don’ t believe that their skills and abilities make much of a difference They’ ll generally wait for easier tasks Gamblers and high risk takers
  • 25. Modifying Your Need for Achievement  Six Steps  Engage in self-study Become sensitive to the presence of achievement motivation in your thoughts and actions and assess the skills you have that will help you get ahead  Think creatively and imaginatively Find unique ways to become more successful in your career and set goals for future activities  Establish moderate goals Select goals you have a realistic chance of obtaining  Take initiative and responsibility Don’t depend on others, get things done yourself  Attribute your successes more to your skills, ability, and effort Don’t choose easy tasks or attribute your success to luck  Think positively Imagine yourself becoming successful due to the actions you took
  • 26. The Po we r Mo tive  The desire to have an impact on others, arouse strong emotions in them, or maintain your reputation and prestige Three factors affect the attempt to gain or use power: 1. An internal need or drive to feel powerful 2. Personal expectations or estimates of whether the efforts to obtain influence will be successful 3. The incentive value of the goals being pursued Power is a complex force Both men and women have similar interests in obtaining “socially appropriate” power indicators (e.g. prestige, the ability to exert leadership) Men have a stronger tendency to abuse power High needs for power are associated with alcoholism, reckless driving, gambling, verbal and physical aggression and abuse, and overcontrolling in a relationship Early family history plays a role in socially unacceptable displays of power The misuse of power affects other areas of your life Those with a high need for power have a difficult time establishing close relationships
  • 27. Affiliation: The Need for Human Contact  It is better to seek moderate levels of Affiliation Moderate levels of affiliation produces more satisfaction in social interactions Women with high needs for affiliation have more negative moods Often, your expectations of how others should act leaves you disappointed If you’re relatively unconcerned about affiliation you’ll have a difficult time with intimate relationships and be suspicious of others, eventually withdrawing from social contact and the chance for personal growth Anxiety increases the need for Affiliation Having others around when you’re anxious helps you to feel better Having people who take a more active role in helping you to cope is much more effective
  • 28. Maslow’ s Hierarchy of Needs  Not all needs are created equal Our needs are arranged along a hierarchy of importance  Motivation is more than physio- logical drives You have some degree of independent control over your behavior You are capable of evaluating possibilities and incentives and choosing among them Higher order needs are motivators Self-actualization is a major need, but lower order needs must be met first
  • 29. The Hierarchy of  Needs First Priority Needs The Physiological Needs The most important to fulfill Air, water, food, sleep, protection from the elements, etc.  Second Order Needs Safety and Security The need to be cared for and protected, and to care for and protect others The need for structure, order, and predictability in the environment We live with two conflicting needs: safety and security and the need to express our talents and energies in self-fulfilling ways Most people don’t get beyond Safety and Security Will stay in a situation even when it’s destructive often through fear of disapproval from others
  • 30. More on the Hierarchy of Needs  Third Order Needs Love and Belongingness Includes the desire for community and to feel a part of a place called “home” Shows up as the need for close, meaningful relationships with family and friends The widespread loneliness in our society reflects the difficulty in fulfilling this need  Fourth Order Needs Self-Esteem The need for a healthy sense of self respect and to be respected by others Included are the needs for feelings of competence, mastery, and achievement
  • 31. More on the Hierarchy of Needs  Highest Order Need Self-Actualization The need for completeness, using your talents and capabilities, to know and understand yourself and others more fully, and to contribute to the world in a positive way Less than 10% of the people in the world achieve self- actualization All the lower needs must be met before self-actualization can be attempted