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@amandatodo
The 7 Keys to Content Marketing Success
Amanda
Todorovich
Director of Content Marketing
Cleveland Clinic
@amandatodo
Multi-billion $ enterprise
48,000+ Caregivers
We Cannot Create
Demand
Build a
trusted brand:
locally,
regionally,
nationally,
globally.
@amandatodo
Health Hub
• Goal: re-purpose existing offline content
• Hired agency to build it & support us
• Basic blog format/style
– Integrated existing Heart & Vascular blog
• Traffic would come from search
• Live April 2012
@amandatodo
@amandatodo@amandatodo
Generating Revenue
@amandatodo
1. Define Success
2. Document & Adhere to a Content
Strategy
3. Find Passionate People
4. Develop Your Distribution
5. Mine & Mind Data
6. Communicate & Collaborate
7. Be Aggressive
You cannot be successful if you don’t
know what success looks like.
@amandatodo
Steps to Measure Success
@amandatodo
ROI?
#2 Content Strategy
Engage users in daily
conversation using
health, wellness and
clinical content that is
unique to Cleveland
Clinic
70% of marketers lack a consistent or
integrated content strategy. (Altimeter)
#2 Document it. Stick to it.
@amandatodo
Useful. Helpful. Relevant.
@amandatodo
Color of Pee
• 4,748,258 views
#CCAnimalHouse16
#3 Find Passionate People
@amandatodo
Strength in Numbers
@amandatodo
“Each of us has a fire in our hearts for something.
It’s our goal in life to find it and keep it lit.”
– Mary Lou Retton
@amandatodo
#4 Develop Your Distribution
@amandatodo
@amandatodo
Syndication & Amplification
@amandatodo
#5 Mine & Mind Data
@amandatodo
Eat, Sleep & Breathe DATA
• Measure & test & test again
• Never be content
@amandatodo
#6 Communicate & Collaborate
@amandatodo
Content is a
Great Unifier
Content
Marketing
Corporate
Comm.
Service Line
Marketing
Content
@amandatodo
#7 Be AGGRESSIVE
@amandatodo
150 Infographics in 2014
@amandatodo
@amandatodo
Paul Matsen, CMO
“The work of our Health Essentials team plays a critical role in building
the national reputation of the Cleveland Clinic. Our unique and
engaging content helps to make digital communications the leading
source of new awareness for the Clinic. Leveraging Health Essentials as
a communications platform has become a core strategy for our brand
and individual service lines. The creativity and integrated thinking of
our Content Marketing team has been a key driver of our success.”
@amandatodo
Milestones
@amandatodo
Brand Awareness
@amandatodo
The 7 Keys to Content Marketing Success
@amandatodo

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7 Keys to Content Marketing Success

Editor's Notes

  1. Want to tweak this. Get image in right size and change text box to CMWorld orange color.
  2. Want to tweak this. Get image in right size and change text box to CMWorld orange color.
  3. Goal is brand awareness.
  4. Started by using BeWell. Scrambling for content. Build it & they will come.
  5. This is our strategy. It’s about creating engagement and conversation with our own unique content, created and not curated. People gravitate to brands that are helping them. Brands are like our friends. We want the experiences to be consistent and fun. Walk away from interactions feeling good. Content is used to build relationships. We cannot create demand.
  6. We ended 2013 with this stellar piece of content that still stands as our most visited post of all-time.
  7. Agency partners.
  8. New agency. Responsive design. New navigation. More categories. Better search. ADVERTISING!