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Stories that scale



         Content Marketing Show - 20.11.12
         @amayfield
         @brilliantnoise
         brilliantnoise.com
Spoiler alert...
BIG DATA
     +
BIG STORIES
Storytelling
        can
     SCALE




    PDR (cc) http://goo.gl/CEs8e
Scaling your
It is about ability to tell
            stories....
Your ability to
It is about listen to
            customer
            stories
Automated

What scale   Dehumanised
   is not...
             Numbers-led

            Blockbusters
having one-
It is about to-one
            conversations
            that can scale
Small
data-driven
     bull***t
    content




      http://goo.gl/MPpdb
Maybe your data isn’t big
enough.
US elections
2012
“It was the quants
   what won it.”
"...they used their
databases to tell stories.
Or, more to the point, their
databases and models
were used so that
Americans could tell
stories to each other."


                   Felix Salmon http://goo.gl/GxfMp
“Joined-up data that
       enables you to
       understand which
       stories to tell to who,
       and how and when
       they should be told.
       That's the future of
       marketing, right
       there.”

Neil Perkin http://goo.gl/B6Mah
Stories
that scale
Having
creative /
editorial and
data analysts
on the same
team.
NUMBERS
   +
STORIES
BIG DATA
         +
     CONTENT
         +
CUSTOMER EXPERIENCE
Customer decision
journey
                            Consider




                       Bond

                 Advocate                                                            Evaluate

                      Enjoy

                           Buy




Mckinsey & Co’s Consumer Decision Journey Model   Model first published Harvard Business Review
Customer Centric Planning

                    Consider   Evaluate        Buy   Bond   Advocate

    Search Engine    1         3



    Brand website                              7     8



 Price Comparison                  4       6



     Social Media        2             5                    9   10
Forrester’s Content Ecosystem
Storystream
BIG DATA
         +
     CONTENT
         +
CUSTOMER EXPERIENCE
BIG DATA
     +
BIG STORIES
There’s a
white
paper


            http://goo.gl/7uT1x
Download the paper at

          htt://brilliantnoise.com/
Ta-dah!   nokiapaper




          © 2012 Brilliant Noise - All rights reserved

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Stories that scale: Big Data + Big Stories