2. Carlson Wagonlit Travel
• Existing Actuate Customer
#2 Travel firm in the world
(behind American Express)
Over $11 Billion in revenue,
3000 travel offices in 145
countries
Over 9000 clients
3. Motivation for building the new dashboard
Solutions
SLIE D2
• Lagging behind competition
Existing solution focused
mainly on reporting
With limited capabilities to
monitor KPIs and performance
against goals
Outdated look and feel, no self-
services dashboard capabilities
4. Unsuccessful attempt at building a
dashboard solution
Lack of aesthetic
appeal
Very static in nature, no
self-service capabilities
Isolated, disconnected
(from regular business
processes) interface
5. Professional Services
CWT decided to revamp existing
solution and engaged PS to
participate in a detailed business
requirements and design session
We shared with them some of the
other dashboard solutions that we
have built for customers
CWT engaged ‘SpyGlass’, a user-
interface design firm to formalize
dashboard look and feel
Phase 1 in production
Phase 2 scheduled to go live July
13th
6. Program Management Center
Application Characteristics
End users are corporate
Travel Managers and
Administrators
Rolled out to 9000 customers
with over 12,000 users
Highly scalable and fault
tolerant (24 X 7 X 365) system
Leverages OpenSource
technology
Deployed on Actuate 8SP1
Very nimble and flexible
metadata driven architecture
7. Program Management Center
Application Characteristics
End users are corporate
Travel Managers and
Administrators
Rolled out to 9000 customers
with over 12,000 users
Highly scalable and fault
tolerant (24 X 7 X 365) system
Leverages OpenSource
technology
Deployed on Actuate 8SP1
Very nimble and flexible
metadata driven architecture