IBM Social Apps

© Copyright IBM Corporation 2015© Copyright IBM Corporation 2015
IBM Social Business
Applications

Agenda
• A brief introduction to IBM Connections
• What are Social Business Apps
• How Apps can help
• A look at Apps
• Questions

Brief about IBM Connections

Social Apps for
• Ensure broader adoption of the social platform, then...
Introduce our Accelerators to enhance IBM Connections deployments by providing targeted
solutions for users
• Use the platform to harness employee ideas and energy, then...
Extend with our Social Innovation Apps manage ideas, projects and visual communications
• Get more value from the social platform and content, then...
Use our Expertise 360° Apps and social data to find expertise, answer questions and measure
engagement

Collaboration Services Apps Portfolio
5
Accelerate Employee Adoption
• IBM Connections Touchpoint
• IBM Connections Social Sidebar
• IBM Connections Invite
Tap into Expertise
• IBM Expertise Locator
• IBM Connections Social Q&A
• IBM Social Engagement Dashboard
Partner Solutions
• Collaboration Services Kudos Badges
• Collaboration Services for Panagenda

Enhance IBM Connections deployments by providing
targeted solutions for users
6

IBM Connections Touchpoint
Engage employees from the start
Drive user engagement by providing users with personalized and relevant content
suggestions from their initial sign-in to IBM Connections
7
Greets users with a clean, simple interface
Guides users to fill in their profile
information and upload a photo
Recommends contacts for users to add to
their network
Suggests communities for users to join
Requires users to review and/or
acknowledge organization messaging or
usage guidelines

Provide immediate, in-context access to IBM Connections capabilities to increase user
adoption and social engagement
8
Surface Social Sidebar on any corporate
web page
Quickly share status without switching
back to Connections
Monitor Connections activities easily
Customize the UI to match organization
branding or visual identity
IBM Connections Social Sidebar
Access and share Connections content from any corporate web page

IBM Connections Invite
Easily include external users in your communities for seamless, secure collaboration
Allow users to collaborate in IBM Connections Communities with trusted partners and
customers
9
Registers external users and enables them to
create and change their password
Adds external users seamlessly with no
admin intervention required
Provides external users access only to
specific community content
Supports mobile devices and password
management

Tap into Expertise
Capture and effectively use expertise to deliver
exceptional value to your organization
10

IBM Expertise Locator
Find experts fast, even while on the go
Rapidly access the vast, collective knowledge of experts
11
Search for subject matter
experts based on their
expertise
Contact experts quickly from
within Expertise Locator
Select from a list of popular
keywords to find experts
Add and delete tags
Send experts network
invitations

IBM Expertise Locator
Find experts fast, even while on the go
12
• Quickly find an expert based on a topic
• Contact them through a mobile device
• Invite them to your network and stay connected
• Give them the recognition they deserve
With Expertise Locator, you can ….

IBM Connections Social Q&A
Route questions to experts and share answers socially
Enable users to obtain answers to questions routed to subject matter experts throughout your
organization
13
Uses analytics to determine which
people are the most appropriate to
ask
Routes questions to inbox and
Profile boards of selected experts
Stores new questions and answers
for future re-use
Answers the question immediately
if a similar question has already
been answered

IBM Social Engagement Dashboard
Visualize your level of social engagement
Identify social activity, eminence and influence across your organization
14
Measure behaviors across the social
network to improve collaboration
Provide users with an overall score as well
as scores for Activity, Reaction, Eminence
and Network
Present organizations with aggregate
information on how their organization is
doing
Create customized reports as part of a
services engagement to implement views
by organizational units or geographies

Partner Solutions
15
Implementing Partner Solution – Better Adoption

Partner Solutions – Kudos Badges
16
Kudos badges & Mission
1.Kudos leaderboards help encourage sustained adoption of IBM Connections.
2. Rewards participation for not just quantity of activity but more importantly quality
of contribution.
3. Provides for both the entire environment and community based leaderboards.
4. View just my network of peers or everyone across Connections.
5.Time based leaderboards enable new users to get involved quickly and encourage
existing users to maintain their involvement.
6.Shows experts in areas of Connections so you can get help and coaching from
your peers.
Kudos Leadership

17
1.Kudos Badges provides a series of out of the box challenges and tasks designed to
encourage users to explore and learn the intrinsic business value of IBM Connections.
2.Leverage the provided Badges, customize them, or build your own with custom
rules and images. Full multi-lingual support.
3.Badges start simple, and progressively get more difficult to achieve, encouraging
users to leverage the more advance features of Connections as well as explore across the various social servic
es.
4.Kudos Achievement Levels encourage sustained adoption and ensure users leverage the full range of
social services.
5.Kudos Missions show which social services users have learnt, and which they are yet to explore. Badges
achieved are displayed on their profile and they can view their remaining badges yet to be achieved.

18
1. Kudos Thanks is a Peer to Peer recognition and praise capability. Enables IBM
Connections users to say THANKS and call out great work with their team and
colleagues.
2.Creates a positive culture of encouragement and recognition. Enables the day to
day successes to be captured and shared in a positive way. Other users can Like
and comment via the Activity Stream. Also allows user to “Tag” with expertise as part of thanks.
Kudos Thanks

Kudos Awards
19
1. Provides a framework for a management awards program.
2. Similar to Kudos Thanks but more designed to allow HR/Management to grant
significant awards to users such as Tenure/Years of Employment, Certifications and
Achievements, and other significant awards.
3. Design a series of Awards or Goals for users to work towards

ConnectionExpert
Partner Solutions – Panagenda
20
Key Benefits:
• Extensive usage analytics to continuously assess adoption and utilization
• Vital insights into system health and End-to-End application performance simulations
• Automatic identification of inconsistencies as well as clean-up and optimization potential
Highlight Features:
• Application status and end user performance simulations
• Continuous verification of search functionality and database connections
• Application usage summaries, metrics and historical evaluation
• Community analytics on individual activity, inconsistencies and beyond
• File library analytics on size, utilization, orphans and more

Partner Solutions – Some more
• HYPE Innovation
• Collaboration Services with Kaltura

For more information
22
Tap into Expertise
Implement Partner Solutions
Contact – Krishnakumar.Balachandar@in.ibm.com
amol.dhondse@in.ibm.com

IBM Social Apps

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