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WEBINAR
5 Powerful 

Design Hacks 

to build a 

Better Product 

in Less Time
Wanda Meloni 

Exec. Director of the
Open Gaming Alliance
& Editor of the Gaming
Business Review.
Amy Jo Kim 

CEO of Shufflebrain
a design studio focused
on smart games for a
connected world.


WEBINAR
5 Powerful 

Design Hacks 

to build a 

Better Product 

in Less Time
Amy Jo Kim, Ph.D.
co-founder, Shufflebrain

Is this you?
• need to accelerate early design process
• tough to find the right early customers
• hard to make a stripped-down MVP
What You Will Learn
Actionable techniques for creating
a better product in less time
As a
child
I loved
to play
As a
child
I loved
to play
But I
didn’t
love to
compete
one night
on a beach
in Greece
my creativity
was re-ignighted
I found another way to play
I developed my coop design skills
then one day, I got THE CALL
we created a breakthrough hit
which led to more breakthrough hits
and design tips, tricks & shortcuts
Early Customer Funnel JTBD & Habit Stories Skill-Building Core Loop
Habits,
Culture &
Design Hacks
What I’ve learned
• Early product development is HARD
• It becomes faster & easier with the
right shortcuts & hacks
• 6 months of progress in 6 weeks
Amy Jo has a refined and
effective process for bringing
early product ideas to life.
Blair Ethington
VP Covet Fashion
RESULTS
connected with
aspirational market
evergreen hit with
millions of players
Amy Jo’s MVP methodology 

is fantastic. The ROI you’ll see
is a no-brainer.
Ofer Leidner
President, Happify
RESULTS
iterated product with
customer insights

now market leader in
digital happiness
What if you could…
• Accelerate your early product development?
What if you could…
• Accelerate your early product development?
• Talk with EXACTLY the right customers early on?
What if you could…
• Accelerate your early product development?
• Talk with EXACTLY the right customers early on?
• Turn those insights into a simple yet compelling MVP*?
*Minimum Viable Product
What if you could…
• Accelerate your early product development?
• Talk with EXACTLY the right customers early on?
• Turn those insights into a simple yet compelling MVP*?
• Do all of this in just a few weeks?
*Minimum Viable Product
5 Design Hacks
to super-charge your MVP
Small, high-learning experiments1
To increase your chances of
success, minimize time through
the Build-Measure-Learn cycle.
Eric Ries
Author, The Lean Startup
Ideas
Design
& 

Build
Product
Measure
Data
Learn
Ask the hard,
important
questions
upfront
Will people
subscribe to a digital
service 

that delivers

daily happiness
exercises?
Will fashion-loving,
young women play a 

dress-up game with
real designer clothes?
MVP Canvas
Surface & test your high-risk assumptions
MVP Canvas
Surface & test your high-risk assumptions
Early Customer Funnel2
Early Adopters will put up with
cost & ridicule for innovations
that meet real needs.
Erika Hall
Author, Just Enough Research
Geoffrey Moore, 1992
To cross 

the chasm…
Find & delight
a few passionate
early customers
Test & refine 

your assumptions
Early Customer Funnel
Ask just a few
revealing questions
Daily Habits
Beliefs & Ideas
Unmet Needs
Early Customer Funnel
• 25 fashion-obsessed women 18-40
• both gamers & non-gamers
• existing player base + Craigslist ads
WHO
• 25 fashion-obsessed women 18-40
• both gamers & non-gamers
• existing player base + Craigslist ads
• 10 minute screening interviews
• 3-5 revealing questions
• best subjects become paid testers
WHO
WHAT
Fashion Browser
stay up-to-date on fashion trends
Co-Creator
shop & dress with a buddy
Armchair Stylist
tell other people how to dress
RESULTS

3 key
activity patterns
Customer Habit Stories3
The chains of habit are too
weak to be felt until they are
too strong to be broken.
Samuel Johnson
Author
Piggyback on

existing habits
• Identify relevant habits
• Match habit to unmet need
• Look for emotional &
situational triggers
Study their daily routines
Capture Habit-based Insights
When _________
I want to ______________
so I can _____________
trigger
activity + goal
outcome
Habit Stories
Fashion Browser
stay up-to-date on fashion trends
Co-Creator
shop & dress with a buddy
Armchair Stylist
tell other people how to dress
Fashion Browser
stay up-to-date on fashion trends
Co-Creator
shop & dress with a buddy
Armchair Stylist
tell other people how to dress
Fashion
Browser
Existing habit
“When I’m tired after a long day at work,
I want to flop on the couch and get the
escapist, immersive hit of flipping through
Vogue - but in a game.”
Fashion
Browser
Habit Story
When I
need to relax after a long day at work





Trigger
Fashion
Browser
Habit Story
When I
need to relax after a long day at work





I want to
see gorgeous, creative outfits – made
from the latest designer fashions



Activity
Trigger
Fashion
Browser
Habit Story
When I
need to relax after a long day at work





I want to
see gorgeous, creative outfits – made
from the latest designer fashions



So I can
stay on top of fashion trends in a fun,
relaxing & playful way
Activity
Outcome
Trigger
Skill-building Core Loop4
In a loop, you’re learning a
skill and updating your mental
model. That’s what leads to
player delight.
Dan Cook
Game Designer
Fake 

landing page?
Fake 

landing page?
Operant
Conditioning
AKA 

Skinner Box?
Operant
Conditioning
AKA 

Skinner Box?
X
Skill-building =
making customers
more awesome
Skill-building =
making customers
more awesome
Core Loop = 

skill-building
habit loop
Skill-Building Core Loop
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Activity
Feedback &
Progress
Investment Path
Internal
Trigger
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Activity
Feedback &
Progress
Investment Path
When I
need to relax after a long
day at work

I want to
see gorgeous, creative
outfits – made from the
latest designer fashions

So I can
stay on top of fashion
trends in a fun, relaxing &
playful way
Urge or Need
Engaging Activity
Desired Outcome
Internal
Trigger
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Trigger
Activity
Engaging
activity 

satisfies an
urge or need
Internal
Trigger
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Activity
Fashion
Browser
Internal
Trigger
Feedback &
progress
promote learning
& mastery
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Feedback &
Progress
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Feedback &
Progress
Armchair
Stylist
EscapeTime!

urge to dive into
an escapist world
Browse your
Style Feed
Rate/Comment
on Outfits
Earn $$, Dress for
Events, Collect
Ratings
Investment Path
Investment 

& triggers 

pull people back
Engaged
Trigger
Check your Stats
BreakTime!

urge for a quick
social “hit”
Read &
Respond to
Updates
Check
Notifications

& Stats
Collect faves,
RTs & followers
Check your Stats
BreakTime!

urge for a quick
social “hit”
Read &
Respond to
Updates
Check
Notifications

& Stats
Collect faves,
RTs & followers
Activity
TriggerEngaging
activity 

satisfies an
urge or need
Internal
Trigger
Feedback 

& progress
promote learning
& mastery
BreakTime!

urge for a quick
social “hit”
Read &
Respond to
Updates
Check
Notifications

& Stats
Collect faves,
RTs & followers
Feedback &
Progress
Investment 

& triggers 

pull people back
BreakTime!

urge for a quick
social “hit”
Read &
Respond to
Updates
Get
Notifications,

Check Stats
Activity
Investment Path
Engaged
Trigger
Check your Stats
Collect faves,
RTs & followers
PartyTime!

urge for a fun
social activity
Play a Song
Together
Get your Score,
Accolades, $$
get better, play
harder songs &
bigger venues
Core Loop
Feedback &
Progress
Investment Path
Activity
Internal
Trigger
Beat the Song
Engaged
Trigger
Lightweight weekly play-tests5
There is nothing quite so useless
as doing with great efficiency
something that should not be
done at all.
Peter Drucker
Author
The power of play-testing
• Find & leverage early customers
The power of play-testing
• Find & leverage early customers
• Source & test ideas quickly
The power of play-testing
• Find & leverage early customers
• Source & test ideas quickly
• Get high-value input for your MVP
Amy Jo helped us 

create our MVP in 

record time. An
invaluable investment
that’s still paying off.
CHALLENGE
build high-learning MVP
for digital community
SHORTCUTS
clarify product strategy
find the right customers
prototype & test MVP
RESULTS
launched Youtube MVP,
raised Series B,
built sharing platform
Small, high-learning experiments
Early Customer Funnel
Customer Habit Stories
Skill-building Core Loop
Lightweight weekly play-tests
1
2
3
4
5
5 Design Hacks to accelerate innovation
How can you benefit from these shortcuts?
Accelerate your design & development process
+
Identify & leverage the right early customers
+
Use game thinking to build a simple, compelling MVP
What We Do
accelerate your path to
product/market fit with
gaming smarts
1. Plan
your experiment
2. Identify
the right customers
3. Distill
their habits & needs
4. Prototype
your Core Loop
5. Test
your prototype
6. Validate
your strategy &
design
Define & test your
key assumptions
MVP Canvas
1. Plan
your experiment
2. Identify
the right customers
3. Distill
their habits & needs
4. Prototype
your Core Loop
5. Test
your prototype
6. Validate
your strategy &
design
Find EXACTLY the right 

early customers
Early Customer Funnel
1. Plan
your experiment
2. Identify
the right customers
3. Distill
their habits & needs
4. Prototype
your Core Loop
5. Test
your prototype
6. Validate
your strategy &
design
Distill key insights into
design-ready stories
Habit Stories
1. Plan
your experiment
2. Identify
the right customers
3. Distill
their habits & needs
4. Prototype
your Core Loop
5. Test
your prototype
6. Validate
your strategy &
design
Prototype a simple yet
compelling Core Loop
Skill-Building Core Loop
1. Plan
your experiment
2. Identify
the right customers
3. Distill
their habits & needs
4. Prototype
your Core Loop
5. Test
your prototype
6. Validate
your strategy &
design
Test your prototype
with early customers
3-Part MVP Test
1. Plan
your experiment
2. Identify
the right customers
3. Distill
their habits & needs
4. Prototype
your Core Loop
5. Test
your prototype
6. Validate
your strategy &
design
Validate your strategy
& iterate your design
Alpha Product Brief
Let’s talk! • 15-30 minutes
• Review your project
• Provide feedback &
answer questions
• Together decide if our
programs are right for you
getting2alpha.com/apply
Let’s talk!

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5 Design Hacks to Build a Better Product in Less Time

  • 1. 
 WEBINAR 5 Powerful 
 Design Hacks 
 to build a 
 Better Product 
 in Less Time Wanda Meloni 
 Exec. Director of the Open Gaming Alliance & Editor of the Gaming Business Review. Amy Jo Kim 
 CEO of Shufflebrain a design studio focused on smart games for a connected world.
  • 2. 
 WEBINAR 5 Powerful 
 Design Hacks 
 to build a 
 Better Product 
 in Less Time Amy Jo Kim, Ph.D. co-founder, Shufflebrain

  • 3. Is this you? • need to accelerate early design process • tough to find the right early customers • hard to make a stripped-down MVP
  • 4. What You Will Learn Actionable techniques for creating a better product in less time
  • 6. As a child I loved to play But I didn’t love to compete
  • 7. one night on a beach in Greece my creativity was re-ignighted
  • 8. I found another way to play
  • 9. I developed my coop design skills
  • 10. then one day, I got THE CALL
  • 11. we created a breakthrough hit
  • 12. which led to more breakthrough hits
  • 13. and design tips, tricks & shortcuts Early Customer Funnel JTBD & Habit Stories Skill-Building Core Loop
  • 15. What I’ve learned • Early product development is HARD • It becomes faster & easier with the right shortcuts & hacks • 6 months of progress in 6 weeks
  • 16.
  • 17. Amy Jo has a refined and effective process for bringing early product ideas to life. Blair Ethington VP Covet Fashion
  • 19. Amy Jo’s MVP methodology 
 is fantastic. The ROI you’ll see is a no-brainer. Ofer Leidner President, Happify
  • 20. RESULTS iterated product with customer insights
 now market leader in digital happiness
  • 21. What if you could… • Accelerate your early product development?
  • 22. What if you could… • Accelerate your early product development? • Talk with EXACTLY the right customers early on?
  • 23. What if you could… • Accelerate your early product development? • Talk with EXACTLY the right customers early on? • Turn those insights into a simple yet compelling MVP*? *Minimum Viable Product
  • 24. What if you could… • Accelerate your early product development? • Talk with EXACTLY the right customers early on? • Turn those insights into a simple yet compelling MVP*? • Do all of this in just a few weeks? *Minimum Viable Product
  • 25. 5 Design Hacks to super-charge your MVP
  • 26. Small, high-learning experiments1 To increase your chances of success, minimize time through the Build-Measure-Learn cycle. Eric Ries Author, The Lean Startup
  • 28. Will people subscribe to a digital service 
 that delivers
 daily happiness exercises?
  • 29. Will fashion-loving, young women play a 
 dress-up game with real designer clothes?
  • 30. MVP Canvas Surface & test your high-risk assumptions
  • 31. MVP Canvas Surface & test your high-risk assumptions
  • 32. Early Customer Funnel2 Early Adopters will put up with cost & ridicule for innovations that meet real needs. Erika Hall Author, Just Enough Research
  • 33. Geoffrey Moore, 1992 To cross 
 the chasm…
  • 34. Find & delight a few passionate early customers
  • 35. Test & refine 
 your assumptions Early Customer Funnel
  • 36. Ask just a few revealing questions Daily Habits Beliefs & Ideas Unmet Needs
  • 38. • 25 fashion-obsessed women 18-40 • both gamers & non-gamers • existing player base + Craigslist ads WHO
  • 39. • 25 fashion-obsessed women 18-40 • both gamers & non-gamers • existing player base + Craigslist ads • 10 minute screening interviews • 3-5 revealing questions • best subjects become paid testers WHO WHAT
  • 40. Fashion Browser stay up-to-date on fashion trends Co-Creator shop & dress with a buddy Armchair Stylist tell other people how to dress RESULTS
 3 key activity patterns
  • 41. Customer Habit Stories3 The chains of habit are too weak to be felt until they are too strong to be broken. Samuel Johnson Author
  • 43. • Identify relevant habits • Match habit to unmet need • Look for emotional & situational triggers Study their daily routines
  • 44. Capture Habit-based Insights When _________ I want to ______________ so I can _____________ trigger activity + goal outcome Habit Stories
  • 45. Fashion Browser stay up-to-date on fashion trends Co-Creator shop & dress with a buddy Armchair Stylist tell other people how to dress
  • 46. Fashion Browser stay up-to-date on fashion trends Co-Creator shop & dress with a buddy Armchair Stylist tell other people how to dress
  • 47. Fashion Browser Existing habit “When I’m tired after a long day at work, I want to flop on the couch and get the escapist, immersive hit of flipping through Vogue - but in a game.”
  • 48. Fashion Browser Habit Story When I need to relax after a long day at work
 
 
 Trigger
  • 49. Fashion Browser Habit Story When I need to relax after a long day at work
 
 
 I want to see gorgeous, creative outfits – made from the latest designer fashions
 
 Activity Trigger
  • 50. Fashion Browser Habit Story When I need to relax after a long day at work
 
 
 I want to see gorgeous, creative outfits – made from the latest designer fashions
 
 So I can stay on top of fashion trends in a fun, relaxing & playful way Activity Outcome Trigger
  • 51. Skill-building Core Loop4 In a loop, you’re learning a skill and updating your mental model. That’s what leads to player delight. Dan Cook Game Designer
  • 58. Core Loop = 
 skill-building habit loop Skill-Building Core Loop
  • 59. EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Activity Feedback & Progress Investment Path Internal Trigger
  • 60. EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Activity Feedback & Progress Investment Path When I need to relax after a long day at work
 I want to see gorgeous, creative outfits – made from the latest designer fashions
 So I can stay on top of fashion trends in a fun, relaxing & playful way Urge or Need Engaging Activity Desired Outcome Internal Trigger
  • 61. EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Trigger Activity Engaging activity 
 satisfies an urge or need Internal Trigger
  • 62. EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Activity Fashion Browser Internal Trigger
  • 63. Feedback & progress promote learning & mastery EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Feedback & Progress
  • 64. EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Feedback & Progress Armchair Stylist
  • 65. EscapeTime!
 urge to dive into an escapist world Browse your Style Feed Rate/Comment on Outfits Earn $$, Dress for Events, Collect Ratings Investment Path Investment 
 & triggers 
 pull people back Engaged Trigger Check your Stats
  • 66. BreakTime!
 urge for a quick social “hit” Read & Respond to Updates Check Notifications
 & Stats Collect faves, RTs & followers Check your Stats
  • 67. BreakTime!
 urge for a quick social “hit” Read & Respond to Updates Check Notifications
 & Stats Collect faves, RTs & followers Activity TriggerEngaging activity 
 satisfies an urge or need Internal Trigger
  • 68. Feedback 
 & progress promote learning & mastery BreakTime!
 urge for a quick social “hit” Read & Respond to Updates Check Notifications
 & Stats Collect faves, RTs & followers Feedback & Progress
  • 69. Investment 
 & triggers 
 pull people back BreakTime!
 urge for a quick social “hit” Read & Respond to Updates Get Notifications,
 Check Stats Activity Investment Path Engaged Trigger Check your Stats Collect faves, RTs & followers
  • 70. PartyTime!
 urge for a fun social activity Play a Song Together Get your Score, Accolades, $$ get better, play harder songs & bigger venues Core Loop Feedback & Progress Investment Path Activity Internal Trigger Beat the Song Engaged Trigger
  • 71. Lightweight weekly play-tests5 There is nothing quite so useless as doing with great efficiency something that should not be done at all. Peter Drucker Author
  • 72. The power of play-testing • Find & leverage early customers
  • 73. The power of play-testing • Find & leverage early customers • Source & test ideas quickly
  • 74. The power of play-testing • Find & leverage early customers • Source & test ideas quickly • Get high-value input for your MVP
  • 75. Amy Jo helped us 
 create our MVP in 
 record time. An invaluable investment that’s still paying off.
  • 77. SHORTCUTS clarify product strategy find the right customers prototype & test MVP
  • 78. RESULTS launched Youtube MVP, raised Series B, built sharing platform
  • 79. Small, high-learning experiments Early Customer Funnel Customer Habit Stories Skill-building Core Loop Lightweight weekly play-tests 1 2 3 4 5 5 Design Hacks to accelerate innovation
  • 80. How can you benefit from these shortcuts? Accelerate your design & development process + Identify & leverage the right early customers + Use game thinking to build a simple, compelling MVP
  • 81. What We Do accelerate your path to product/market fit with gaming smarts
  • 82. 1. Plan your experiment 2. Identify the right customers 3. Distill their habits & needs 4. Prototype your Core Loop 5. Test your prototype 6. Validate your strategy & design Define & test your key assumptions MVP Canvas
  • 83. 1. Plan your experiment 2. Identify the right customers 3. Distill their habits & needs 4. Prototype your Core Loop 5. Test your prototype 6. Validate your strategy & design Find EXACTLY the right 
 early customers Early Customer Funnel
  • 84. 1. Plan your experiment 2. Identify the right customers 3. Distill their habits & needs 4. Prototype your Core Loop 5. Test your prototype 6. Validate your strategy & design Distill key insights into design-ready stories Habit Stories
  • 85. 1. Plan your experiment 2. Identify the right customers 3. Distill their habits & needs 4. Prototype your Core Loop 5. Test your prototype 6. Validate your strategy & design Prototype a simple yet compelling Core Loop Skill-Building Core Loop
  • 86. 1. Plan your experiment 2. Identify the right customers 3. Distill their habits & needs 4. Prototype your Core Loop 5. Test your prototype 6. Validate your strategy & design Test your prototype with early customers 3-Part MVP Test
  • 87. 1. Plan your experiment 2. Identify the right customers 3. Distill their habits & needs 4. Prototype your Core Loop 5. Test your prototype 6. Validate your strategy & design Validate your strategy & iterate your design Alpha Product Brief
  • 88. Let’s talk! • 15-30 minutes • Review your project • Provide feedback & answer questions • Together decide if our programs are right for you