The document summarizes Ana Meskovska's presentation at the E-Government and SEEITA Open Days Conference on stimulating management innovation through knowledge management. The presentation defines innovation and management innovation, explains why management innovation is important, and discusses how knowledge management can be used as a tool to stimulate management innovation. Specifically, it finds that experiences like conferences, collaboration, meetings, training and mentoring can effectively share knowledge and innovative ideas.

1. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
Stimulating management
innovation through knowledge
management
Ana Meskovska

2. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
About me
• B.Sc. EE
• M.Sc. e-Business and Management and
organizational innovation
• Consultant and Trainer in T&P Consulting
• Quality and Information security manager
• ECQA Certified IT Security Manager, E-Security
Manager, E-Learning Manager

3. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
Contents
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•
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What is innovation?
What is management innovation?
Why is management innovation important?
How to stimulate management innovation?
Conclusion

4. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
What is innovation?
• Innovation is ‘the creation of new knowledge
and ideas to facilitate new business outcomes,
aimed at improving internal business
processes and structures and to create market
driven products and services’.
(Plessis, 2007, p.21)

5. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
What is management innovation?
• Management innovation - ‘the generation and
implementation of a management practice,
process, structure, or technique that is new to
the state of the art and is intended to further
organizational goals’
(Birkinshaw et al., 2008, p.829)

6. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
Why is management innovation
important?
• Reality today
– Advanced technology
– ICT infiltration in every sphere of the living
– Innovative products and services
– E-Government and e-Services
• What is missing?

7. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
How to stimulate management
innovation?
• Numerous challenges for motivation and
implementation of innovation
• Knowledge management as a tool for
stimulating innovation
• Research study - stimulation of management
innovation through more suitable and focused
knowledge management

8. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
KM strategies and practices
• Experiential self-learning, conferences, close
collaboration with partners - effective at
stimulating management innovation (direct influence)
• Regular meetings among employees - influential
practice for sharing knowledge and innovative ideas
• Training - relevant for acquiring essential
knowledge
• Mentoring - excellent approach for sharing tacit
knowledge

9. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
Additional findings
• HRM department can play a significant role in
the KM process
• ICT workforce-management innovations are
more easily accepted if they are linked to ICT
(eg. software solution)
• Changes in legislation

10. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
Conclusion
• Importance of management innovation for
innovative products and services
• Focused knowledge management for
stimulation of management innovation
• Importance of tacit knowledge

11. E-Government and SEEITA Open Days Conference, 24-25.10.2013, Skopje
References
• Plessis, M. du, 2007. The role of knowledge
management in innovation. Journal of
Knowledge Management, 11(4), pp.20–29.
• Birkinshaw, J., Hamel, G., Mol, M.J., 2008.
Management Innovation. Academy of
Management Review, 33(4), pp.825–845.