Presentation for the How to meet customer requirements and win a real contract when proposing an e-business solution

1. University “St. Cyril and Methodius” Faculty of economics, Macedonia E-Business Management Masters 23rd Bled eConference June 2010, Bled How to meet customer requirements and win a real contract when proposing an e-business solution Presenters: Nina Lekovska; Elena Janevska; Vangelica Sapardanovska; Ana Meskovska Kostadin Angelov; Kostadin Gusev

2. Summary Layout Introduction Simulation - Presenting the learning process Conclusion

3. Customer centric model

4. Phase 1

5. 23rd Bled eConference 5

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7. Initial presentation of features e-Services and e-Payment Legal updates e-Documents 23rd Bled eConference 7

8. Initial presentation of features Success story Client sign in Database 23rd Bled eConference 8

9. Phase 2

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12. Phase 3

13. Prototype features 23rd Bled eConference 13

14. Customer centric model

15. Thank you for your attention 23rd Bled eConference 15

16. ? Nina Lekovska nina.lekovska@gmail.com Elena Janevska elena.janevska@gmail.com Vangelica Sapardanovska vangelicas@gmail.com Ana Meskovska anameskovska@gmail.com Kostadin Angelov kostadin.angelov@gmail.com Kostadin Gusev Kostadin.gusev@yahoo.com 23rd Bled eConference 16