Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Chap 10.0 Project Communication Management Overview

PMBOK 6th edition updated slides by process:
https://www.slideshare.net/anandbobade/chap-100-project-communication-management-overview
https://www.slideshare.net/anandbobade/chap-101-plan-communication-management
https://www.slideshare.net/anandbobade/chap-102-manage-communication
https://www.slideshare.net/anandbobade/chap-103-monitor-communication

Free Video Training on Youtube - PMBOK6th edition:
1. Integration Management: https://youtu.be/NdzADFfoRxA
2. Scope Management: https://youtu.be/9u6f2NXlGnI
3. Quality Management: https://youtu.be/8zteKSxDyt4
4. Stakeholder management: https://youtu.be/Vhjc6T9R4d8

  • Login to see the comments

Chap 10.0 Project Communication Management Overview

  1. 1. Trainer: Anand Bobade PMP PMBOK 6th Edition, 2019, All rights reserved. Chapter 10 – Project Communication Management SIXTH EDITION Plan Communication Manage Communication Monitor Communication
  2. 2. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Chap 10: Project communication Management Overview Dimensions of Communication: 5 C’s of Effective Communication Trends & emerging practices Tailoring considerations Communication Management KA Definition Communication Management Processes Review
  3. 3. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) 90% of project Management time is spent in communicating. 55% of communication is non-verbal Following are the Project Management communication skills: Listening Questioning Educating Fact-Finding Setting Expectations Persuading Motivating Coaching Negotiating Resolving Conflict Summarizing Introduction
  4. 4. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) In order to have clear, concise communication, the PM must handle communication in a structured way & choose the best type of communication for the situation. • is a key to project success Effective & efficient Communication Internal Formal Vertical Official Written Verbal External Informal Horizontal Unofficial Oral Non‐verbal Introduction Dimensions of Communication:
  5. 5. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) 5 C’s of Effective Communication Key concepts • grammar and spellingCorrect • expression and elimination of excess words Concise • and expression directed to the needs of the reader A Clear purpose • logical flow of ideas (Ex: introduction, summaries) Coherent • the flow of words and ideas (Ex: graphics, summaries) Controlled Control Correct Concise Clear Coherent
  6. 6. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Review of project stakeholders Include stakeholders in project meetings Social computing for relationships Multifaceted approach for communications Trends & emerging practices
  7. 7. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Stakeholders Location Technology Language Knowledge management Tailoring considerations • Quick & frequent communications motivates team, transparency, stakeholder reviewsAgile
  8. 8. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Ensure timely & appropriate generation, collection, distribution, storage, retrieval & disposition of project information. Introduction Timely and appropriate Generation Collection Distribution Storage Retrieval Disposition
  9. 9. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Plan communication Management •Developing an appropriate approach and plan for project communications based on stakeholder’s information needs and requirements, and available organizational assets. Manage Communications •Creating, collecting, distributing, storing, retrieving, and the ultimate disposition of project information in accordance to the communications management plan. Monitor Communications •Monitoring and controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met. Project Communication Management processes
  10. 10. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Project Communication Management -> Review Dimensions of Communication: 5 C’s of Effective Communication Trends & emerging practices Tailoring considerations Communication Management KA Definition Communication Management Processes

×