PMBOK 6th edition updated slides by process: https://www.slideshare.net/anandbobade/chap-100-project-communication-management-overview https://www.slideshare.net/anandbobade/chap-101-plan-communication-management https://www.slideshare.net/anandbobade/chap-102-manage-communication https://www.slideshare.net/anandbobade/chap-103-monitor-communication Free Video Training on Youtube - PMBOK6th edition: 1. Integration Management: https://youtu.be/NdzADFfoRxA 2. Scope Management: https://youtu.be/9u6f2NXlGnI 3. Quality Management: https://youtu.be/8zteKSxDyt4 4. Stakeholder management: https://youtu.be/Vhjc6T9R4d8

1. Trainer: Anand Bobade
PMP
PMBOK 6th Edition, 2019, All rights reserved.
Chapter 10 –
Project Communication Management
SIXTH EDITION
Plan
Communication
Manage
Communication
Monitor
Communication

2. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Chap 10: Project communication Management
Overview
Dimensions of Communication:
5 C’s of Effective Communication
Trends & emerging practices
Tailoring considerations
Communication Management KA Definition
Communication Management Processes
Review

3. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
90% of project Management time is spent in communicating.
55% of communication is non-verbal
Following are the Project Management communication skills:
Listening Questioning Educating Fact-Finding
Setting Expectations Persuading Motivating Coaching
Negotiating Resolving Conflict Summarizing
Introduction

4. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
In order to have clear, concise communication, the PM must handle
communication in a structured way & choose the best type of
communication for the situation.
• is a key to project
success
Effective & efficient
Communication
Internal
Formal
Vertical
Official
Written
Verbal
External
Informal
Horizontal
Unofficial
Oral
Non‐verbal
Introduction
Dimensions of Communication:

5. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
5 C’s of Effective Communication
Key concepts
• grammar and spellingCorrect
• expression and elimination of
excess words
Concise
• and expression directed to
the needs of the reader
A Clear
purpose
• logical flow of ideas (Ex:
introduction, summaries)
Coherent
• the flow of words and ideas
(Ex: graphics, summaries)
Controlled
Control
Correct
Concise
Clear
Coherent

6. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Review of project stakeholders
Include stakeholders in project meetings
Social computing for relationships
Multifaceted approach for communications
Trends & emerging practices

7. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Stakeholders Location Technology
Language
Knowledge
management
Tailoring considerations
• Quick & frequent communications motivates team,
transparency, stakeholder reviewsAgile

8. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Ensure timely & appropriate generation, collection,
distribution, storage, retrieval & disposition of project
information.
Introduction
Timely
and
appropriate
Generation
Collection
Distribution Storage
Retrieval
Disposition

9. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Plan communication Management
•Developing an appropriate approach and plan for project
communications based on stakeholder’s information needs
and requirements, and available organizational assets.
Manage Communications
•Creating, collecting, distributing, storing, retrieving, and the
ultimate disposition of project information in accordance to
the communications management plan.
Monitor Communications
•Monitoring and controlling communications throughout the
entire project life cycle to ensure the information needs of
the project stakeholders are met.
Project Communication Management processes

10. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project Communication Management -> Review
Dimensions of Communication:
5 C’s of Effective Communication
Trends & emerging practices
Tailoring considerations
Communication Management KA Definition
Communication Management Processes