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PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Chapter 10 –
Project Communication Management
PMP
Trainer: Anand BobadePMBOK 6th Edition, 2019, All rights reserved.
Monitor
Communication
SIXTH EDITION
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
10.3 Monitor Communications
L : Lesson
Monitor Communication Definition
Plan Communication Management ITTO
Stakeholder engagement matrix
Observation conversation
PMIS
Review
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Plan Communication
Manage
Communication
Monitor
Communication
Project communication Management processes
P E MC
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Process of monitoring & controlling communications throughout the entire project
life cycle to ensure the information needs of the project stakeholders are met.
Monitor Communications
The key benefit of this process is that it ensures an optimal
information flow among all communication participants.
Optimal information flow
Project lifecycle
Stakeholders needsmonitoring & controlling
communications
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications -> ITTO
Expert Judgment
Data analysis
Project Management
Information system
Interpersonal and team skills
Meetings
Work performance
information
Change requests
PMP updates
Project document
updates
Inputs Tools & Techniques Outputs
Project Management
Plan
Project documents
Work Performance
reports
Enterprise environmental
factors
Organizational process
assets
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications->Input
Project Management
Plan
Project documents
Work Performance
reports
Enterprise
environmental factors
Organizational
process assets
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project documents
Monitor Communications->Input -> Project documents
Issue log
Lessons learned
register
Project
Communication
Following Project documents will provide key input.
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project
Management Plan
Monitor Communications->Input -> Project Management Plan
Resource Management
plan
Communication
Management plan
Following subsidiary plans will provide key input.
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Organizational
process assets
Reports templates; Policies , standards procedures
Specific communication technology available; Allowed communication media
Record retention policies, Security requirements
Monitor Communications->Input -> OPA
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications->Tools & Techniques
Expert Judgment Data analysis
Project Management
Information system
Interpersonal and
team skills
Meetings
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project Management
Information system
Provides set of standard tools for PM to capture, store & distribute information (Cost,
schedule, progress and performance)
Also, helps in Reports consolidation & Reports distribution.
Ex: Microsoft
Project
Table
reporting
Spread sheet
analysis
Presentation
Monitor Communications->T&T->PMIS
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Data analysis
Monitor Communications->T&T-> Data analysis
Stakeholder
engagement matrix
Following Data analysis techniques will be used:
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications->T&T-> Interpersonal and team skills
Observation
conversation
Interpersonal and
team skills
Following Interpersonal and team skills will be used:
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications-> Output
Work performance
information
Change requests PMP updates
Project document
updates
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications-> Output -> PMP updates
PMP updates
Stakeholder engagement
plan
Communication
Management plan
Following subsidiary plans may get updated.
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications-> Output -> Project document updates
Project document
updates
Issue log
Lessons learned
register
Stakeholder Register
Following Project documents may get updated.
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Work performance
information
This performance data typically provides status & progress information
Monitor Communications-> Output -> Work performance information
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Change requests
This process often results in the need for adjustment, action and intervention.
As a result Change request will be raised, which is processed through Perform Integrated
Change Control Process
Monitor Communications-> Output -> Change requests
PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communication -> Review
Monitor Communication Definition
Plan Communication Management ITTO
Stakeholder engagement matrix
Observation conversation
PMIS
Chap 10.3 Monitor Communication

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Chap 10.3 Monitor Communication

  • 1. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Chapter 10 – Project Communication Management PMP Trainer: Anand BobadePMBOK 6th Edition, 2019, All rights reserved. Monitor Communication SIXTH EDITION
  • 2. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) 10.3 Monitor Communications L : Lesson Monitor Communication Definition Plan Communication Management ITTO Stakeholder engagement matrix Observation conversation PMIS Review
  • 3. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Plan Communication Manage Communication Monitor Communication Project communication Management processes P E MC
  • 4. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Process of monitoring & controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met. Monitor Communications The key benefit of this process is that it ensures an optimal information flow among all communication participants. Optimal information flow Project lifecycle Stakeholders needsmonitoring & controlling communications
  • 5. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications -> ITTO Expert Judgment Data analysis Project Management Information system Interpersonal and team skills Meetings Work performance information Change requests PMP updates Project document updates Inputs Tools & Techniques Outputs Project Management Plan Project documents Work Performance reports Enterprise environmental factors Organizational process assets
  • 6. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications->Input Project Management Plan Project documents Work Performance reports Enterprise environmental factors Organizational process assets
  • 7. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Project documents Monitor Communications->Input -> Project documents Issue log Lessons learned register Project Communication Following Project documents will provide key input.
  • 8. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Project Management Plan Monitor Communications->Input -> Project Management Plan Resource Management plan Communication Management plan Following subsidiary plans will provide key input.
  • 9. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Organizational process assets Reports templates; Policies , standards procedures Specific communication technology available; Allowed communication media Record retention policies, Security requirements Monitor Communications->Input -> OPA
  • 10. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications->Tools & Techniques Expert Judgment Data analysis Project Management Information system Interpersonal and team skills Meetings
  • 11. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Project Management Information system Provides set of standard tools for PM to capture, store & distribute information (Cost, schedule, progress and performance) Also, helps in Reports consolidation & Reports distribution. Ex: Microsoft Project Table reporting Spread sheet analysis Presentation Monitor Communications->T&T->PMIS
  • 12. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Data analysis Monitor Communications->T&T-> Data analysis Stakeholder engagement matrix Following Data analysis techniques will be used:
  • 13. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications->T&T-> Interpersonal and team skills Observation conversation Interpersonal and team skills Following Interpersonal and team skills will be used:
  • 14. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications-> Output Work performance information Change requests PMP updates Project document updates
  • 15. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications-> Output -> PMP updates PMP updates Stakeholder engagement plan Communication Management plan Following subsidiary plans may get updated.
  • 16. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communications-> Output -> Project document updates Project document updates Issue log Lessons learned register Stakeholder Register Following Project documents may get updated.
  • 17. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Work performance information This performance data typically provides status & progress information Monitor Communications-> Output -> Work performance information
  • 18. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Change requests This process often results in the need for adjustment, action and intervention. As a result Change request will be raised, which is processed through Perform Integrated Change Control Process Monitor Communications-> Output -> Change requests
  • 19. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Monitor Communication -> Review Monitor Communication Definition Plan Communication Management ITTO Stakeholder engagement matrix Observation conversation PMIS