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Chap 9.5 Manage Team

PMBOK 6th edition updated slides for each process:
https://www.slideshare.net/anandbobade/chap-90-project-resource-management-overview
https://www.slideshare.net/anandbobade/chap-91-pan-resource-management
https://www.slideshare.net/anandbobade/chap-92-estimate-activity-resource
https://www.slideshare.net/anandbobade/chap-93-acquire-resources
https://www.slideshare.net/anandbobade/chap-94-develop-team
https://www.slideshare.net/anandbobade/chap-95-manage-team
https://www.slideshare.net/anandbobade/chap-96-control-resources

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Chap 9.5 Manage Team

  1. 1. Chapter 9 – Project Resource Management PMP Trainer: Anand BobadePMBOK 6th Edition, 2019, All rights reserved. Manage Team SIXTH EDITION
  2. 2. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) 9.5 Manage Project Team Overview Manage Team Process definition Manage Team : ITTO Interpersonal and team skills Conflict Management techniques Team Charter Review
  3. 3. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Setting Expectations Persuading Motivating Coaching Negotiating Resolving Conflict Manage Project Team -> Overview
  4. 4. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Manage Project Team Tracking Performance Providing Feedback Resolving Issues Team changes Optimizeproject performance. Team Behavior Manages Conflict Resolves Issues Appraises Performance Manage Project Team It influences team behavior, manages conflict, resolves issues, and appraises team member performance. Tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance
  5. 5. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Resource Management processes Plan Resource management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources P P P MCE E
  6. 6. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Manage Team-> ITTO Interpersonal and team skills Project Management Information system Project Management Plan Project documents Work Performance reports Team Performance Assessments Enterprise environmental factors Organizational process assets Change requests PMP updates Project document updates EEF updates Inputs Tools & Techniques Outputs
  7. 7. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Manage Team-> ITTO -> Input Project Management Plan Project documents Work Performance reports Team Performance Assessments Enterprise environmental factors Organizational process assets
  8. 8. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Project Management Plan Resource Management plan Manage Team-> ITTO -> Input -> PMP updates
  9. 9. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Project documents Manage Team-> ITTO -> Input -> Project documents Issue log Team Charter Lessons learned register Project team assignments
  10. 10. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Manage Team-> ITTO -> T&T Interpersonal and team skills Project Management Information system
  11. 11. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Interpersonal and team skills Manage Team-> ITTO -> T&T -> Interpersonal and team skills Conflict management Decision making Emotional intelligence Influencing Leadership
  12. 12. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Interpersonal and team skills Conflict Management: Manage Team-> ITTO -> T&T -> Interpersonal and team skills Withdraw/Avoid Smooth/Accommodate Compromise/Reconcile Force/Direct Collaborate/Problem Solve Withdraw/Avoid • Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others. Smooth/Accommodate • Emphasizing areas of agreement rather than areas of difference; conceding one’s position to the needs of others to maintain harmony and relationships. •Scarce resources •Scheduling priorities •Personal work styles Causes for conflict
  13. 13. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Interpersonal and team skills Manage Team-> ITTO -> T&T -> Interpersonal and team skills Compromise/Reconcile •Searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict. Force/Direct •Pushing one’s viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency. Collaborate/Problem Solve •Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. • Team ground rules • Group norms • Communication planning • Role definition How to reduce conflict
  14. 14. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Interpersonal and team skills Manage Team-> ITTO -> T&T -> Interpersonal and team skills Competing (Win – Loose) Collaborating (Win-Win) Compromising Avoiding (Loose – Loose) Accommodating (Loose – Win) Un-cooperative Co-operative UnassertiveAssertive
  15. 15. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Change requests PMP updates Project document updates EEF updates Manage Team-> ITTO -> Output
  16. 16. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) PMP updates Resource Management plan Schedule baseline Cost baseline Manage Team-> ITTO -> Output -> PMP updates
  17. 17. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com) Manage Team -> Review Manage Team Process definition Manage Team : ITTO Interpersonal and team skills Conflict Management techniques Team Charter
  18. 18. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)

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