The document discusses differences between Eastern and Western business cultures. It notes that while cultures share some aspects, they differ significantly in important ways like communication style, decision making, and views on individualism vs collectivism. Specifically, it outlines differences between Asian cultures like respect for hierarchy and saving face in China and formality in interactions and punctuality in Japan. It emphasizes the importance of understanding these cultural nuances to build effective cross-cultural relationships and bridge gaps between East and West.

1. Cross Culture – East & West How to b ridge the gap and use cultural diversity to your advantage Anand Subramaniam

4. Culture - Overview

6. Cultural Stereotyping & Global Manager !! The Humility of the FRENCH The Generosity of the DUTCH The Candor of the JAPANESE The Charm of the GERMAN The Punctuality of the SPANIARD The Compassion of the ENGLISH The Team Spirit of the ARAB The Gentle Tact of the AUSTRALIAN The Efficiency of the RUSSIAN The Discipline of the ITALIAN The Patience and Language Ability of the AMERICAN

9. Asia - Prediction

10. Asian Economy in 2015… 2003 US Japan Germany France China UK Italy Brazil Canada Spain South Korea India 1 2 3 4 6 5 7 8 9 10 11 12 2015 USD trillions 9.9 4.5 2.3 1.6 1.4 1.5 1.3 0.88 0.80 0.68 0.66 0.59 USD trillions US 1 14.5 Japan 2 5.7 China 3 3.1 Germany 4 2.8 France 6 2.1 UK 5 2.1 Italy 7 1.6 Brazil 8 1.4 South Korea 9 1.2 India 10 1.1

14. Change in Working-age Population 1950-2050 Source: UN Population Division - 100% 0% 100% 200% 300% 400% 500% - Population Growth Rate 1950 – 2010 2010-2050 Source: UN Population Division - 100% 0% 100% 200% 300% 400% 500% Indonesia Malaysia Philippines Singapore Thailand Vietnam SE Asia Population Growth Rate

15. Asian Culture – In General

25. Eastern and Western World

26. Share of the World GDP Source: Reaching for a Renaissance The Economist, March 29, 2007 from IMF

27. World’s Most Competitive Countries Source: Business Week, May 14 2007 IMD World Competitiveness Yearbook May 10, 2007 41 9 20 United Kingdom 18 22 19 New Zealand 68 13 18 Taiwan (ROC) 6 4 17 Finland 35 16 16 Germany 82 59 15 China (PRC) 11 21 14 Ireland 19 10 13 Norway 26 15 12 Australia 3 17 11 Austria 10 11 10 Canada 7 2 9 Sweden 15 6 8 Netherlands 4 8 7 Iceland 2 5 6 Switzerland 1 1 5 Denmark 12 25 4 Luxembourg 63 12 3 Hong Kong SAR 53 3 2 Singapore 23 7 1 United States Happiness Network Readiness Competitiveness Country

30. Owner / Entrepreneur - Cultural Differences In Hong Kong When someone starts a new business venture, the entire family works around the clock to make it a success In India The administrative system will put up monumental red tape In US Friends put up their money for the owner In UK Everyone tries to discourage the owner by explaining why it is likely to fail and then scratch his car Owner / Culture Differences In Sri Lanka Friends will ask the owner to hire their sons & nephews

32. Asian vs. Western - Values Asian Group Trust Compromise Flexible Western Individualistic Stick to rules Confront Reasoning

33. Asian vs. Western - Action Asian Long term Collaborative Customer focused Western Short term Control “ Show me the money”

34. Asian vs. Western – Management Style Asian Relationship Flexible Adaptive Understanding Western Rational Structured Directive Doing

35. Asian vs. Western – Organisation Asian Informal “ Jack of All Trades” Integrated Co-operative Western Formal “ Master of None” Fragmented Competitive

37. Asian Culture – Japan & China