Cradle to Grave - how to keep the integrity of Product Definition though its life cycle

1. Product Life Cycle Management Cradle to Grave Anand Subramaniam

4. Sustainability & Life Cycles

6. Life Cycles in a Manufacturing Industry Pre-feasibility Feasibility Development Executing & testing Project launch & PIR Detailed design Commission Operation & Maintenance De-commission Pre-manufacture Operation & manufacture Product usage Product disposal Project Life Cycles – Drivers of Internal Change Asset Life Cycles – O ptimise Internal Operations Product Life Cycles – Profit generated from operations

7. Life Cycle Integration Detailed design Commission Operation & Maintenance De-commission Pre-feasibility Feasibility Develop Execute & testing Launch Product usage Product disposal Pre-manufacture Project Life Cycle Product Life Cycle Asset Life Cycle

8. New Product Development

10. New Product Development Process Concept Screening* Test Marketing* Opportunity Identification Idea Generation Concept Development Product Development Positioning Development Commercial-isation “ The Fuzzy Front End” *”Stage Gates” Marketing Plan Development

11. Product Life Cycle

12. Product Life Cycle - Stages Introduction Monopoly Maturity Oligopoly Growth Monopolistic Decline Pure Competition Industry Sales Industry Profits Time (time at each stage varies greatly) Sales & Profit

13. Managing Product Life Cycle Negative cash flow Introduction Growth Maturity Decline Sales, cost, and cash flow Cost of development & production Cash flow Net revenue (profit) Sales revenue Loss

14. Product Life Cycle - Cost Annual Costs Research & Development Production Operation / Support Pre-Production Disposal Time Introduction Maturity Growth Decline

15. Product Maturity

18. Product Life Cycle Management

22. Business Drivers for PLM Business Drivers Maximise profitability at each life cycle phase Keeps Integrity of Product Definition though its life Mass Customisation Traceability (Warranty / Quality) Shorter & complex Product Life Cycle Global Competition Product Portfolio Management Spare / Parts Management Shortening Time to Market Standarised & Secure Product Definition Maximise ROI Regulatory Compliance

23. Benefits of PLM Forecast Accuracy SKU Proliferation Improves Asset Utilisation Cross Boarder Collaboration Decision Making Re-use of Business Intelligence Product Quality Service / Maintenance Time to Market Raw Material Aggregation Integrates People, Process & Systems Reduces Total Cost Cycle Time Scrap & Rework Manual / Paper Process Gap between design & Operations Risks Duplication of Effort

24. Relationship

25. Relationship - NPD, PLC & PLM Product Life Cycle Product Life Cycle Management Concept Screening Design & Develop Commer-cialise Market / Pilot Test Service & Support Phase-out Dispose New Product Development

26. Relationship - PLM, SCM & CRM Minimise Costs Maxmise Profits Concept Screening Design & Develop Commer-cialise Market / Pilot Test Service & Support Phase-out Dispose Supply Chain Management Customer Relationship Management Product Life Cycle Management

27. Integration

28. Islands of Automation

29. PLM & Other System Integration PLM ERP CRM SRM MES Customer Demand Fulfillment Cycle Product Development / Innovation Cycle Next Generation / Platform Products Breakthrough / Radical Products Incremental / Derivative Improve Quality / Reduce Cost

30. Single / Centralised Data Repository Support Data FMECA Logistics Support Analysis Requirements Management Visibility / Visualisation Stock Mgmt CAD Maintenance Management Product Data Technical Manual Parts Supplier Database Depot Maint Mgmt Distribution, Transportation Defects & Failure Reporting Functional Req. FMECA Results SKU / Part Data Maintenance Mgmt Data Distribution Data Defects & Failures Tech Pub Data Design data Parts Data PLM – Data / Information Exchange Design Data LSA Data Maintenance Mgmt Data Support data Maintenance Mgt Data

31. End to End - Integration Reporting & Business Analysis Workflow and Event Management Collaboration Exception Management Financial Mngt Product Lifecycle Mngt Customer Order Process Buy Make Imports Material Mngt EDI Forecast & Planning Logistics Shipment

32. Integrated PLM Scope Part Designs BoMs Changes Models Drawings Simulations Product Portfolio Management Field Notices Custom Configurations Requirements Design Feedback Customer Failure Reports User, Service Manuals Training guides Parts catalogs Suppliers - Local & Foreign Channel Partners - Local & Foreign Customer- Local & Foreign Manufac- turers - Local & Foreign Proposals Customer Requirements Forecasts, Resource / Demand Management Market Requirements Brochures, Data Sheets Preferred Parts Approved Vendors Feasibility Feedback Tooling Designs Work Instructions NC Programs Product Engineers Buyers / Purchasing Concept Engineers Product Marketing Sales Disposal / Recycle Manufac-turing Test / QC Services / Technician Planners / S&OP Channel Managers Compliance Standards Audits Capture Communicate Collaborate Continuously Improve Product Develop & Control

33. Product / Service Life Cycle Define project , high level scoping Identify requirements and schedule Build , buy , or integrate solution Provision and launch Initiate Plan Design Implement Test Release Project Lifecycle Processes Determine solution architecture Validate Idea generation Preliminary review Detailed review Identify funding and manage resources Identify Need Initial Evaluation In Depth Evaluation Prioritisation Allocate Resources Definition and Decision Processes Rank against others ideas Production Support & Service Management Processes Verify need to Decommission / Recommission Research replace or retire options Validate Need Research Options Decommission / Recommission Processes Determine Approach Recommend next steps Configuration , Change , & Release Management ( e . g . asset tracking , upgrades , change reviews ) Availability Management ( e . g . reliability , capacity , business continuity , security ) Financial Management ( e . g . effort reporting , cost accounting , rate setting ) Incident and Problem Management ( e . g . monitoring , troubleshooting , resolution , root cause analysis ) Major Decision Point NOTE : Phases and process activities can be iterative , skipped , or sequential . Legend Service Management ( e . g . customer relationship management , customer support , lifecycle management ) Concept Screening Design & Develop Comercialise & Support Phase out / Dispose / Strategy Environment Scanning , Needs Assessment , Scoping , and Prioritisation Buy , Build , or Integrate and Release Operate and Manage Replace or Retire Customer Collaboration Product Lifecycle Phases

34. Vendors

38. Title for next slides

39. Global SC - End to End Performance Flow of information, products, services and financials Sell Multiple channels and customer touch points Single source dashboard to view overall performance Tracking from order to delivery Knowledge of total pipeline customer inventory Plan Synchronising supply and demand Integrating customer forecasts and demand with their suppliers to plan logistics requirements Participation in customer’s Sales & Operations Planning process Source Multi-source orders and fulfillment Ability to track purchase orders through their entire lifecycle Knowledge of total pipeline supplier inventory Deliver Monitoring shipment status Monitor shipment status throughout pipeline with proactive event notification Improved ability to identify short and over shipments Make Integration with manufacturer’s systems Access to order commitments & delivery schedules Visibility into order production status Service Service after Sales Management Efficiently process returns Manage Spare Parts Inventories Visibility to entire reverse logistics processes Suppliers Manufacturing Distribution Retailer Consumer