Process & Tools – To identify potential opportunities and threats

1. Stakeholder Analysis Process & Tools – To identify potential opportunities and threats Anand Subramaniam

4. Stakeholder Relationship Management

5. SRM – Overview Presentation Focus Stakeholder Relationship Management Stakeholder Analysis Stakeholder Engagement Continuous Improvement Continuous Improvement

6. SRM - Framework Stakeholder Analysis and Mapping Identify key stakeholders Define stakeholders concerns & issues Assess their level of commitment and resistance Communication Strategy and Planning Review methods to inform different groups including timing / frequency Use the communication plan and create continuous dialog with all stakeholders Obtain feedback and involvement Engagement Strategies and Techniques Techniques to involve the stakeholders in the design and implementation Continuous Assessment and Follow through Clarification of roles and responsibilities for SRM Validate & evaluate communication processes

7. Stakeholder - Overview

9. Stakeholder – Aim & Goal Aim Identify the stakeholders and assess how they are likely to be impacted by the project Goal Develop cooperation between the stakeholder and the project team and, ultimately, assuring successful project outcomes

11. Stakeholder Analysis - Overview

15. Stakeholder Analysis – Process

16. Stakeholder Analysis – Process Steps Planning Select & Define Identify Key Stakeholders Select & Implement Tools Collect & Record Information Stakeholder Matrix / Table Analyse Stakeholder Matrix / Table Monitor and Improve Expectations

23. Stakeholder Analysis - Tools

24. Stakeholder Matrix S.3 S.2 S.1 Impact Interest Stakeholder

25. Participation Matrix Monitoring & Evaluation Implement Planning Needs Assessment Control Partner Consult Inform Participation Type Stage

26. Potential Impact of Stakeholder How? S.3 S.2 S.1 Positive (+) Negative (-) Unknown (?) Stakeholder Potential Impact of Stakeholder

27. Example - Stakeholders Analysis Table Leadership (Yes / No) Power (Low 1, Medium 2, High 3) Interest (Advantage - A / Dis-advantage - D) Supports (S) / Opposes (O) / Neutral (N) Knowledge (Low 1, Medium 2, High 3) Internal / External Position Id # H G F E D C B A