A 2 hour presentation of Jeff Patton's concept User Story Mapping, which helps agile projects to sort out the requirements and greatly enhances the user understanding and user experience.

1. Andreas Hägglund
I run projects and make organizations more efficient
Agile Requirements with
User Story Mapping
11K
slideshare.net/andreashagglund
@ahab1972
andreashagglund

2. Questions are more important than
Answers
“The mere formulation of a
problem is often far more
essential than its solution
which may be merely a
matter of mathematical or
experimental skill.
To raise new questions, new
possibilities, to regard old
problems from a new angle
requires creative imagination
and marks real advances in
science.”
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4. What is Agile?
Well...
Agile is not Happy Hacking
It’s not unorganized
It’s not unstructured
It’s not unplanned
It’s not undocumented
It’s not undisciplined
Fact is – It’s extremely
disciplined
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5. The Agile Onion
Agile Goal (1)
Agile Values (4)
Agile Principles (12)
Agile Methods (40+)
Agile Techniques (200+)
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6. The Agile Onion
Agile Goal (1)
Agile Values (4)
Agile Principles (12)
Agile Methods (40+)
Agile Techniques (200+)
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- User stories
- User story mapping

7. The Agile Manifesto
Individuals and
interactions over
processes and tools
Responding to
change over
following a plan
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8. Agile is about hitting a moving
(business) target
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9. What is the number 1 problem?
Why can’t you unders
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10. Communication in real life
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11. “At the end of the day, your
job isn’t to execute a plan or
get the requirements right—
your job is to change the
world”
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12. What is a User Story?
Card
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13. What is a User Story?
Conversation
Card
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14. What is a User Story?
Conversation
Confirmation
Card
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15. Process for writing user stories
Write Talk
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16. Process for writing user stories
Write Talk
Traditional Process for writing rqt
Talk Write
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17. Process for writing user stories
Write Talk
Traditional Process for writing rqt
Talk Write
”A Story is a promise
of a conversation”
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18. The Card has 3 Parts
1. Stakeholder
2. Goal
3. Reason
The real goal of using stories is shared
understanding.
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19. As a Book Lover I want to Search
for books by my favorite writer
so that I easily find new things
to read
Example of Card
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20. Topics for conversations
As a Book Lover I want to Search
for books by my favorite writer
so that I easily find new things
to read
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21. Topics for conversations
As a Book Lover I want to Search
for books by my favorite writer
so that I easily find new things
to read
When, How fast, how
often, how easy, what
if no favorite, what if no
books, what if power
failure, what if...
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22. 11K

23. Thinking pattern
Let’s see... Hmmm,
who wants to print a
receipt? And why?
Can it be so that (s)he
can remember the
price afterwards? Or is
it maybe to claim
warranty?
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24. Templates
As ”X” I want ”Y” so that ”Z”
As ”X” I want ”Y”
By having ”Y” I get ”Z” as ”X”
Main Job To Be Done (JTBD)
“Stories get their name from how they
should be used, not what should be
written.”
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25. User Story Dangers
Lose sight of the big picture
Hard to tell when you’ll be done
Not enough details
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26. It’s creative work
Image courtesy of Ben Orlin
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27. Story mapping work process
• Frame the opportunity
• Tell the story of the product (user steps) from
left-to-right
• Go back and talk about the details of each
step.
• Write those details down on post-its and place
them vertically under each step.
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28. Framing the opportunity
What is the “big idea”?
Who are the people/companies that will pay for the
product?
Who are the real life users at the customer site?
What problem are we solving for the customer
companies? For the users? What benefit will we
provide to them?
What will we get if we’re successful?
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29. What is a story map
“User Story Mapping is about having a good
old-fashioned conversation and then organizing
it in the form of a map” – Jeff Patton
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30. What is a story map
User step
1
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31. What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
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32. What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Time/Sequence
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33. What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
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34. What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
”Scope doesn’t creep;
understanding grows.”
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35. What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Priority
“There’s always more to build
than we have time or resources
to build—always.”
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36. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
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37. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14Risk
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38. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14Risk
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39. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 141st release
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40. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 141st release
2nd release
“Every release should be a learning experiment”
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41. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
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42. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Personas
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43. Details
User story 12
Details
User story 13
Details
User story 8
Details
User story 2
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Persona Persona PersonaPersona
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44. Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
Persona Persona PersonaPersona
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45. Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
Persona Persona PersonaPersona
Experiments/MVPs
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46. MVP
The minimum viable product
is the smallest product
release that successfully
achieves its desired
outcomes.
A minimal viable product is
also the smallest thing you
could create or do to prove or
disprove an assumption.
All
assumptions
Entire
Product
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47. Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
GoalGoalGoalGoal
GoalGoal
Goal
Persona Persona PersonaPersona
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48. Details
User story 12
Details
User story 13
Details
User story 7
Details
User story 8
Details
User story 2
Details
User story 1
What is a story map
User step
1
User step
2
User step
3
User step
4
User step
5
User step
6
Details
User story 6
Risk
Details
User story 5
Details
User story 4Risk
Details
User story 3
Details
User story 9
Details
User story 10
Details
User story 16
Details
User story 15
Details
User story 14
Details
User story 11
GoalGoalGoalGoal
GoalGoal
Goal
Persona Persona PersonaPersona
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49. Story mapping keeps us focused on users and their
experience, and the result is a better conversation, and
ultimately a better product.
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50. Always remember:
“At the end of the day, your job
isn’t to execute a plan or get
the requirements right — your
job is to change the world”
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51. Let’s go to the Seychelles...
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52. Write post-its to visualize your thinking, making it
possible to question and remember
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54. Retrospect
Was it difficult?
What problems did you get?
What’s your biggest take away?
Was it fun?
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55. Some Suggested Reading on Agile
http://buff.ly/1Q9lnHy
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56. Agile Middle East
• Community Organization promoting Lean and
Agile Development Practices in the Middle East
• Members from Saudi, UAE, Turkey, Egypt,
Lebanon and more
• Organizes Agile ME Summit on March 19
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57. Agile ME Summit 2016
http://2016.meagile.com/
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58. Agile Middle
East
info@meagile.com
https://agilemiddleeast.org/
Contact
Information
https://www.facebook.com/AgileMiddleEast
https://twitter.com/MEAgile
https://www.linkedin.com/groups?home=&gid=8133203
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59. Andreas
Hägglund
ah@11k.se
I run projects and
make organizations
more efficient
andreashagglund
@ahab1972
slideshare.net/andreashagglund
www.kravanalys.se
www.systemvaruhuset.se
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