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October 4, 2016 | Jakarta, ASEAN
ENTERPRISE MOBILITY:
1st STEP TOWARDS DIGITAL TRANSFORMATION
Gerald Khor
Business Development, Mobile, Asia Pacific, Red Hat
Red Hat Forum APAC 20163
MARKET TRENDS & OPPORTUNITIES
THE WORLD HAS GONE MOBILE
Image credits: Photographs by Luca Bruno / AP, Michael Sohn / AP
2016?
2005 2013
Red Hat Forum APAC 20165
▪ iOS Support
▪ Experiment Apps
▪ Point Solution
▪ Risk Management
▪ Multi-Device
▪ Targeted Apps
▪ Dev Platform
▪ Business Enablement
▪ Wearables
▪ Internet of Things
▪ Mobile Architecture
▪ Business Transformation
Device-centric App-centric Information-centric
DRIVING DIGITAL TRANSFORMATION
Red Hat Forum APAC 20166
2010-13
CONSUMERIZATION
2016+
DIGITAL ENTERPRISE
2013-16
MOBILE ENTERPRISE
MOBILE IS EVERYWHERE
Red Hat Forum APAC 20167
Source: TSIA http://blog.tsia.com/blog/emerging-trends-in-mobility-for-field-services
HOURS TO DEPLOY A
PRODUCTION-READY
APP TO 1000s OF FIELD
WORKERS
POINT INCREASE IN
CUSTOMER SERVICE
SCORES
108
THE REALISATION OF ENTERPRISE MOBILITY
Red Hat Forum APAC 20168
NEEDS & CHALLENGES
Consumer Apps (B2C)
•Travel
•Retail
•Banking
•Business services
•Customer service
Employee Apps (B2E)
•Workforce scheduling
•Sales team support
•HR self-service
•Expenses
Business Apps (B2B)
•Supply-chain
•Delivery & distribution
•Order management
•Asset management
Partner Apps (B2B)
•Order/re-order
•Account self-service
•Quotations
•Portfolio management
•Invoicing
Red Hat Forum APAC 201610
MOBILE USE CASES
11
DIY? MAYBE …
DIY
By 2017, demand for
mobile app dev
services will be 5X of
internal IT’s delivery
capacity.
By 2020, 75%+
enterprises will adopt
mobile app dev platform
to accelerate digital
business transformation
strategy.
CONTINUED STRONG DEMAND EXPECTED
By 2020, 70% of
enterprise mobile apps
used in enterprises will
be developed or adopted
without IT involvement.
Sources: www.gartner.com/newsroom/id/3076817, www.linkedin.com/pulse/predicts-2016-mobile-apps-development-richard-marshall, www.gartner.com/doc/reprints?id=1-39K7VY4&ct=160616&st=sb
Red Hat Forum APAC 201612
70%5:1 75%
MOBILE APP DEV CAN BE CHALLENGING
Security
Continuous
Dev & Deploy
Front-end
Back-endBackend
Integration
Rapid App Dev
Fragmentation
(Device, OS)
Analytics
Admin &
Operations
Collaboration
front- & back-end,
in-house & external
Agile & Scalable
Push Notification,
Offline, Sync
B2E App
Distribution
Red Hat Forum APAC 201614
MORE THAN JUST APP DEV
Design &
Develop
Integrate
Build
Test
Deploy
Manage &
Run
Analyze
& Monitor
Mobile
Application
Project
Lifecycle
MOBILE APPLICATION PLATFORM
Mobile Application
Platform
Enterprise Backend
Systems
Cloud Services
MOBILE APPLICATION PLATFORM
Red Hat Forum APAC 201616
Developer
choice - any
toolkit /
framework
DevOps with
containers &
cloud scale
orchestration
Powerful
scalable
microservices
architecture
API-driven &
mobile-optimized
backend services
RED HAT MOBILE APPLICATION PLATFORM
Red Hat Forum APAC 201617
Accelerates the development of mobile projects by providing a full
stack, collaborative development & runtime environment with
secure integration and ready-to-use backend services
1) Customers build apps using
Mobile Application Platform or
a toolkit of their choice (BYOT)
HOW RHMAP HELPS?
Forms Builder
BYOT
2) The apps connect to a range of MBaaS
services & integrate with backend systems
Security Analytics Storage
User Mgmt
MBaaS
Services
Forms Builder
Backend APIs
Build Farm
Node.js
HOW RHMAP HELPS?
3) The apps can be distributed to
internal employees & customers
through public & private app stores
Sales &
Marketing
Operations
Field
Workers
Other
Enterprise
Users
HOW RHMAP HELPS?
4) The Mobile Application Platform allows multiple teams
collaborate on building & launching mobile solutions
Front-End
Development
Back-End
Development
DevOps Administrators
HOW RHMAP HELPS?
ALM (Dev, Test, QA, Prod)
1) Customers build apps using
Mobile Application Platform or
a toolkit of their choice (BYOT)
3) The apps can be distributed to
internal employees & customers
through public & private app stores
Sales &
Marketing
Operations
Field
Workers
Other
Enterprise
Users
4) The Mobile Application Platform allows multiple teams
collaborate on building & launching mobile solutions
Front-End
Development
Back-End
Development
DevOps Administrators
2) The apps connect to a range of MBaaS
services & integrate with backend systems
Security Analytics Storage
User Mgmt
MBaaS
Services
Forms Builder
API Mgmt
Build Farm
Node.js
HOW RHMAP HELPS?
RED HAT MOBILE WORKFORCE MANAGEMENT
WFM
Red Hat Forum APAC 201623
CASE STUDIES & BUSINESS OUTCOMES
Mobile app developed &
deployed in 8 hrs
Repairs, equipment
needs & engineer
scheduling prioritized
Frontline teams get critical rail
infrastructure up & running
Leading Rail Infrastructure Operator Is Now An App Factory
25
RAIL COMPANY STANDARDIZES ON RED HAT
“With Open Experience, we spike,
challenge and dream. We are makers,
thinkers & builders. We are pleased to
be collaborating with Red Hat to
provide an innovation platform for our
innovation engineers. The use of Red
Hat Mobile Application Platform and
OpenShift Enterprise enables us to
maximize the chances of our best
ideas reaching the hands of our
customers.”
Richard Crook,
Head of Innovation Engineering, Royal
Bank of Scotland
RBS POWERS OPEN EXPERIENCE WITH RHMAP
Red Hat Forum APAC 201626
Consumer Can Now Take Control Of Heating System Anytime Anywhere
SYSTEMLINK ENABLES IOT WITH MOBILE
WHY RED HAT MOBILE?
OPEN SOURCE LEADER
Red Hat Forum APAC 201629
Forrester Mobile Integration Services Wave 2015
WHY RED HAT MOBILE?
Leading Open Source Mobile Application Platform
Red Hat Forum APAC 201630
▪ Platform for agility and innovation
▪ Focus on business outcomes, not the stack
▪ Cloud expertise with world class operations team
▪ Architecture: Modular, Containers
▪ Node.js for reusable MBaaS services & business logic
▪ Cloud binary build service
▪ Enable DevOps with good App lifecycle management
▪ Rapid mobile app development (RMAD)
▪ Flexible deployment options
Identify business
drivers, use cases,
and challenges
Identify potential
technologies and
solutions
Create an action
plan to address
needs
GET STARTED: MOBILE DISCOVERY SESSION
Red Hat Forum APAC 201631
plus.google.com/+RedHat
linkedin.com/company/red-hat
youtube.com/user/RedHatVideos
facebook.com/redhatinc
twitter.com/RedHatNews
THANK YOU

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Enterprise Mobility 1st Step Towards Digital Transformation

  • 1. October 4, 2016 | Jakarta, ASEAN
  • 2. ENTERPRISE MOBILITY: 1st STEP TOWARDS DIGITAL TRANSFORMATION Gerald Khor Business Development, Mobile, Asia Pacific, Red Hat
  • 3. Red Hat Forum APAC 20163
  • 4. MARKET TRENDS & OPPORTUNITIES
  • 5. THE WORLD HAS GONE MOBILE Image credits: Photographs by Luca Bruno / AP, Michael Sohn / AP 2016? 2005 2013 Red Hat Forum APAC 20165
  • 6. ▪ iOS Support ▪ Experiment Apps ▪ Point Solution ▪ Risk Management ▪ Multi-Device ▪ Targeted Apps ▪ Dev Platform ▪ Business Enablement ▪ Wearables ▪ Internet of Things ▪ Mobile Architecture ▪ Business Transformation Device-centric App-centric Information-centric DRIVING DIGITAL TRANSFORMATION Red Hat Forum APAC 20166 2010-13 CONSUMERIZATION 2016+ DIGITAL ENTERPRISE 2013-16 MOBILE ENTERPRISE
  • 7. MOBILE IS EVERYWHERE Red Hat Forum APAC 20167 Source: TSIA http://blog.tsia.com/blog/emerging-trends-in-mobility-for-field-services
  • 8. HOURS TO DEPLOY A PRODUCTION-READY APP TO 1000s OF FIELD WORKERS POINT INCREASE IN CUSTOMER SERVICE SCORES 108 THE REALISATION OF ENTERPRISE MOBILITY Red Hat Forum APAC 20168
  • 10. Consumer Apps (B2C) •Travel •Retail •Banking •Business services •Customer service Employee Apps (B2E) •Workforce scheduling •Sales team support •HR self-service •Expenses Business Apps (B2B) •Supply-chain •Delivery & distribution •Order management •Asset management Partner Apps (B2B) •Order/re-order •Account self-service •Quotations •Portfolio management •Invoicing Red Hat Forum APAC 201610 MOBILE USE CASES
  • 12. By 2017, demand for mobile app dev services will be 5X of internal IT’s delivery capacity. By 2020, 75%+ enterprises will adopt mobile app dev platform to accelerate digital business transformation strategy. CONTINUED STRONG DEMAND EXPECTED By 2020, 70% of enterprise mobile apps used in enterprises will be developed or adopted without IT involvement. Sources: www.gartner.com/newsroom/id/3076817, www.linkedin.com/pulse/predicts-2016-mobile-apps-development-richard-marshall, www.gartner.com/doc/reprints?id=1-39K7VY4&ct=160616&st=sb Red Hat Forum APAC 201612 70%5:1 75%
  • 13. MOBILE APP DEV CAN BE CHALLENGING Security Continuous Dev & Deploy Front-end Back-endBackend Integration Rapid App Dev Fragmentation (Device, OS) Analytics Admin & Operations Collaboration front- & back-end, in-house & external Agile & Scalable Push Notification, Offline, Sync B2E App Distribution
  • 14. Red Hat Forum APAC 201614 MORE THAN JUST APP DEV Design & Develop Integrate Build Test Deploy Manage & Run Analyze & Monitor Mobile Application Project Lifecycle
  • 16. Mobile Application Platform Enterprise Backend Systems Cloud Services MOBILE APPLICATION PLATFORM Red Hat Forum APAC 201616
  • 17. Developer choice - any toolkit / framework DevOps with containers & cloud scale orchestration Powerful scalable microservices architecture API-driven & mobile-optimized backend services RED HAT MOBILE APPLICATION PLATFORM Red Hat Forum APAC 201617 Accelerates the development of mobile projects by providing a full stack, collaborative development & runtime environment with secure integration and ready-to-use backend services
  • 18. 1) Customers build apps using Mobile Application Platform or a toolkit of their choice (BYOT) HOW RHMAP HELPS? Forms Builder BYOT
  • 19. 2) The apps connect to a range of MBaaS services & integrate with backend systems Security Analytics Storage User Mgmt MBaaS Services Forms Builder Backend APIs Build Farm Node.js HOW RHMAP HELPS?
  • 20. 3) The apps can be distributed to internal employees & customers through public & private app stores Sales & Marketing Operations Field Workers Other Enterprise Users HOW RHMAP HELPS?
  • 21. 4) The Mobile Application Platform allows multiple teams collaborate on building & launching mobile solutions Front-End Development Back-End Development DevOps Administrators HOW RHMAP HELPS? ALM (Dev, Test, QA, Prod)
  • 22. 1) Customers build apps using Mobile Application Platform or a toolkit of their choice (BYOT) 3) The apps can be distributed to internal employees & customers through public & private app stores Sales & Marketing Operations Field Workers Other Enterprise Users 4) The Mobile Application Platform allows multiple teams collaborate on building & launching mobile solutions Front-End Development Back-End Development DevOps Administrators 2) The apps connect to a range of MBaaS services & integrate with backend systems Security Analytics Storage User Mgmt MBaaS Services Forms Builder API Mgmt Build Farm Node.js HOW RHMAP HELPS?
  • 23. RED HAT MOBILE WORKFORCE MANAGEMENT WFM Red Hat Forum APAC 201623
  • 24. CASE STUDIES & BUSINESS OUTCOMES
  • 25. Mobile app developed & deployed in 8 hrs Repairs, equipment needs & engineer scheduling prioritized Frontline teams get critical rail infrastructure up & running Leading Rail Infrastructure Operator Is Now An App Factory 25 RAIL COMPANY STANDARDIZES ON RED HAT
  • 26. “With Open Experience, we spike, challenge and dream. We are makers, thinkers & builders. We are pleased to be collaborating with Red Hat to provide an innovation platform for our innovation engineers. The use of Red Hat Mobile Application Platform and OpenShift Enterprise enables us to maximize the chances of our best ideas reaching the hands of our customers.” Richard Crook, Head of Innovation Engineering, Royal Bank of Scotland RBS POWERS OPEN EXPERIENCE WITH RHMAP Red Hat Forum APAC 201626
  • 27. Consumer Can Now Take Control Of Heating System Anytime Anywhere SYSTEMLINK ENABLES IOT WITH MOBILE
  • 28. WHY RED HAT MOBILE?
  • 29. OPEN SOURCE LEADER Red Hat Forum APAC 201629 Forrester Mobile Integration Services Wave 2015
  • 30. WHY RED HAT MOBILE? Leading Open Source Mobile Application Platform Red Hat Forum APAC 201630 ▪ Platform for agility and innovation ▪ Focus on business outcomes, not the stack ▪ Cloud expertise with world class operations team ▪ Architecture: Modular, Containers ▪ Node.js for reusable MBaaS services & business logic ▪ Cloud binary build service ▪ Enable DevOps with good App lifecycle management ▪ Rapid mobile app development (RMAD) ▪ Flexible deployment options
  • 31. Identify business drivers, use cases, and challenges Identify potential technologies and solutions Create an action plan to address needs GET STARTED: MOBILE DISCOVERY SESSION Red Hat Forum APAC 201631