Whether text based chatbots or voice-controlled agents, conversational interfaces are THE hot topic. Will these services ultimately gain dominance, toppling the traditional GUI and making most of us redundant, or are they flash in the pan, like the applets and widgets of old? Are you looking for a product that will help you make the right choice? As visual thinkers, are we equipped to design conversational interfaces, or will a new breed of emerging designer? Lastly, what challenges do interfaces pose, not only from a usability perspective but from a cultural, privacy and monopolistic point of view? In this session, Andy will take a peak at the frontiers of this rapidly growing field, to explore the good, bad and the potentially ugly side of the bot economy.