3. Some themes for this evening…
• Education, education, education
• What do managers need to know
to survive in fast-moving markets?
• Like…
• Flow
• Complexity
• Change (and Risk) Management
• Cadence
• Dependency Entanglement
• You tell me!
5. Flow
Psychology – “the zone”
Mihaly Csikzentmihalyi
Flow vs busy-ness
Mathematics of flow
Value…outcomes over output
Why delay matters
Work as value flowing
from customer need
to needs met
Size matters
Manage work not
workers
The first insight of Agile
6. Complexity
Chaos, Catastrophe and
Complexity Theory
Non-linearity
Systems thinking
Cynefin – the 5 quadrants!
Management of
complex systems
Understanding
human behaviour
Interactions vs
composition
7. Change
Management
Change always breaks things -
Weinberg
Validate changes
Start here
Evolution vs Revolution
Just enough estimating
Agree to evolve
How to measure
anything Risk Management
Confidence intervals
More than one number
Probabilistic decision making
8. Cadence
Kanban Cadences
Control of systems
Feedback loops… and
the speed of feedback
Learning organisations
Beyond budgeting
Organisations are
superorganisms
Evolution of technology
and processes
9. Dependency
Entanglement
Dependencies block flow…
the key reason for delays and
uncertainty in delivery
Merge teams
Don’t manage dependencies,
eliminate them
Multi-organisation
Single distributed team
Scale! Multi-team
Single worker
Single co-located team
Software/organisational architecture
Schedule control