Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
CEO & Co-Founder, BE Advisory
Industry
Apparel / Fashion
About
Extensive experience in operational management roles in BT & O2, strategic consulting with Arthur D Little (ADL) and as CEO of an ADL backed speech applications start up have given me a broad view & insights into the changing business and customer landscape and the new challenges these raise for business leaders.
Emerging social trends & increased levels of individualisation are changing the ways customers purchase and award their loyalty. As a result facing businesses and organisations are under pressure to meet this new challenge while many historical certainties, assumptions & market strengths are less or no longer relevant.
New technologies, the faster dissemination and acquisition ...
Tags
#healthcare #ethics #futureofmedicine #socialcare
See more
- Presentations
- Documents
- Infographics
Culture
Reed Hastings
•
14 years ago
Digital Transformation: What it is and how to get there
Econsultancy
•
10 years ago
Customer Experience Culture Change Radar
CX Pilots
•
9 years ago
Voice of the customer - delivering customer centricity
TransformUK
•
9 years ago
Co-creating customer relationships by Wim Rampen
Wim Rampen
•
11 years ago