Transformations: Migrating to a New Model of Web Stewardship
•Download as PPTX, PDF•
1 like•478 views
Do you ever feel that although you are charged with running your website, it might actually be running you? We understand. Come and hear the epic tale of how the IU Bloomington Libraries migrated over 8000 pages from a decade-old locally-developed content management system to a shiny new Drupal-powered site by partnering with outside consultants -- and, along the way, learned a few things about strategy and governance that are broadly applicable to web redesign or migration projects, small or large. This session will describe how a small department discovered the secret to making a better web experience for our users lay in thinking holistically and strategically about our web content -- in other words, in stewardship. No longer just chasing pages around, we were freed to invest our efforts into crafting a user-centric, sustainable web presence. Attendees will walk away with new ideas and concrete strategies for prioritizing the end-user’s experience through emphasizing consistency and reducing clutter; introducing library staff to a new way of thinking strategically about web content (content strategy); and providing a more seamless discovery experience. Presenters: Courtney Greene McDonald, Anne Haines, and Rachael Cohen, Indiana University Libraries Presented at the Indiana Online Users Group Fall Conference, Indianapolis, 10-30-2014
Recommended
Recommended
More Related Content
Viewers also liked
Viewers also liked (13)
Recently uploaded
Recently uploaded (20)
Transformations: Migrating to a New Model of Web Stewardship
- 1. Courtney Greene McDonald Anne Haines Rachael Cohen Indiana University Libraries Photo by SidPix - Creative Commons Attribution License https://www.flickr.com/photos/22357152@N02 Created with Haiku Deck
- 4. Photo by Kalexanderson - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/45940879@N04 Created with Haiku Deck
- 6. Photo by @Doug88888 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/29468339@N02 Created with Haiku Deck
- 7. Photo by @cdharrison - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/84018923@N00 Created with Haiku Deck
- 8. Photo by chexee - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/61923475@N00 Created with Haiku Deck
- 9. Photo by tonythesuperperson - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/61765284@N00 Created with Haiku Deck
- 10. …with a little help from our friends
- 14. c c
- 16. Photo by NellieMcS - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/29372683@N04 Created with Haiku Deck
- 17. Photo by Atomic Mutant Flea Circus - Creative Commons Attribution License https://www.flickr.com/photos/31284576@N06 Created with Haiku Deck
- 18. Photo by Jim Nix / Nomadic Pursuits - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/34825346@N02 Created with Haiku Deck
- 21. Photo by xiaming - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/76815233@N00 Created with Haiku Deck
- 24. Photo by AJC1 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/47353092@N00 Created with Haiku Deck
- 25. Photo by Noah Sussman - Creative Commons Attribution License https://www.flickr.com/photos/26325011@N00 Created with Haiku Deck
- 26. Photo by ecstaticist - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/41864721@N00 Created with Haiku Deck
- 27. Photo by Michelle Brea - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/90667736@N00 Created with Haiku Deck
- 28. Photo by Duke Yearlook - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/19219926@N04 Created with Haiku Deck
- 29. Photo by Kesara Rathnayake (kesara.lk) - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/67322444@N00 Created with Haiku Deck
- 30. c c
- 31. Photo by Kurayba - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/48503330@N08 Created with Haiku Deck
- 32. Photo by Paul Stevenson - Creative Commons Attribution License https://www.flickr.com/photos/53496815@N00 Created with Haiku Deck
- 36. Photo by Duke Yearlook - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/19219926@N04 Created with Haiku Deck
- 37. Screenshot of resources In & out
- 38. Photo by elPadawan - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/7776449@N06 Created with Haiku Deck
- 40. Photo by Jim Nix / Nomadic Pursuits - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/34825346@N02 Created with Haiku Deck
- 41. Photo by Kalexanderson - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/45940879@N04 Created with Haiku Deck
- 42. Photo by garryknight - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/8176740@N05 Created with Haiku Deck
- 43. Photo by drubuntu - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/51980416@N03 Created with Haiku Deck
Editor's Notes
- Thinking holistically – fragmented experiences are not good user experiences
- Tools to enable staff to do their job well and easily
- That’s too many.
- Everyone! Everything!
- You are not your user. What has utility for them?
- infrastructure
- Outside perspective
- Legitimately part of academic libraries’ mission.
- We had a lot of this…
- A new way of thinking about the stuff on our website.
- Planning – thinking ahead and thinking wholistically. Creation –how it is created and the tools that are used – content management systems, how to write for the web, etc. Delivery – how will content be served within the site; how will content be syndicated outside of the site? Governance – who’s in charge? (Rules and roles!) Useful, usable – We don’t need MORE web pages, we need BETTER content.
- We want to make it as easy as possible for our content creators to create good content and maintain it.
- The admin side of our website gives people better management tools.
- It’s different from traditional academic writing. (Writing for the Web tag on our blog: bit.ly/writewww)
- We also made it a little more difficult for people to create content that was not so good.
- I’ve stopped saying “change is hard” … change just IS, but it can be beautiful.
- Content creators have feelings about their content!! We provide evidence – user studies, usage stats, etc. – having numbers helps to get beyond the feelings.
- Content strategy teaches us to ask questions. It’s a lot like doing a reference interview – as a content strategist, I ask questions to help content creators uncover what it is they really need.
- Librarians care about their users. By creating more helpful tools, by providing data and evidence, and by using content strategy, we can help them redirect that caring into the creation of better web content.
- Next steps- Empathy / caring / prioritizing Listening. Coherence, integration, availability