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MARKETING
STRATEGY
MARKETING STRATEGY
GROUP MEMBERS


Name:-



Roll No:-



ANSHU TIWARI
AYUSH DIXIT



2012098
2012005





Presented To:-

Prof.Mehul RAJA
INTRODUCTION OF LIC


1818: Oriental Life Insurance Company, the first life insurance
company on Indian soil started functioning.



1938: Earlier legislation consolidated and amended the Insurance
Act with the objective of protecting the interests of the insuring
public.



On September 1st, 1956 Life Insurance Corporation of India was
created, by an Act of Parliament, viz. LIC Act, 1956, with a capital
contribution of Rs 5 crore from the Government of India .
It is the largest life insurance company in India and also the
country's largest investor.





It is fully owned by the Government of India. It also funds close to
24.6% of the Indian Government's expenses
BCG MATRIX OF LIC

Jeevan Saral
Jeevan Anand
Jeevan Sathi

Bima Bachat
Jeevan Tarang
Komal Jeevan

Jeevan Ankur

Money Back
Jeevan
Surabhi
Jeevan Amrit

Endowment Plus
Jeevan Shree
Child Career
Plan
Jeevan Ankur
BCG MATRIX SOLUTIONS OF LIC


Star:- The products which are already in star to maintain it the LIC should recall and
create and innovative adds for that same product in a new way so as to maintain in the
same category.



Dogs:- The products fall in dogs category it should be present and it should be
renovate with new terms & conditions and new policy should be present with the adds
on the same and then to present it with clients in newer ways with maximum profits for
the insurer due to which it can fall in ? category.



Cash Cow :- The product should be again come up with the newer terms &
conditions. With the higher commission rates for the agents. So that agents can sell
more products and then automatically the revenue will be increasing.
PORTERS 5 MODEL IN LIC
PORTER’S SOLUTIONS


If the competitors come up with the new plans of policy with lower price &
higher profits then its would be a little bit problem for LIC.



Bargaining power can be low if the LIC himself start insuring the companies as
well instead of taking a help of Munich Insurance.



LIC should maintain and work on its customer care service more efficiently and
treat the clients in proper & disciplined manner. So as to avoid the fear of
moving the clients.



Multiple of companies has multiple offers so the bargaining power is high so to
avoid it the LIC company should maintain and every now and then recall its
advertising, its branding its repositioning the target markets.
STP


Segmentation:- Middle Group Mostly



Targeting:- 20 – 35 Years Age.



Positioning:- Endowment for 10 – 15
Term Insurance.

Also through Ads and Promotions.

Years.(Return)
PROBLEM STATEMENT



Problem :- Currently LIC is facing a huge problem in South Region.
Suggestion from my side




Increase the no. of Agents
Commission
Free health Insurance for 2-3 years and For the age group 20-35 yrs.
WORKING OF LIFE INSURANCE

AVOID
REDUCE

TRANSFER
Insurance deals with transfer of risk from the consumer to the provider.
Insurance works on a fundamental principle of pooling of risk
THE LIFE INSURANCE MIX
The
marketing
mix is
the
combination of marketing activities
that an organisation engages in so
as to best meet the needs of its
targeted market.
The Insurance business deals in
selling services and, therefore due
weight-age in the formation of
marketing mix for the Insurance
business is needed.

Product
 Price
 Place
 Promotion
 People
 Process
 Physical
Evidence

PRODUCT










Auto Insurance  Credit Insurance
Home Insurance  Others:
 All-risk
Health Insurance
Insurance
Accident, Sickne
 Kidnap and
ss and
Ransom
Unemployment
Insurance
Insurance
 Legal expenses
Insurance
Casualty
 Locked funds
Insurance
Insurance
Life Insurance
 Pet Insurance
Property
 Travel
Insurance
Insurance
 Reinsurance
Liability
Insurance

PRICE






Premium charged against the
policies. (Includes:
Mortality, Expenses, Interests)
Interest charged for defaulting
the payment of premium.
Commission charged for
underwriting and consultancy.
3. PRICE
PLACE




Managing the Insurance
Personnel
Locating a Branch

PROMOTION









Advertising and Publicity
Organisation of
Conferences and Seminars
Incentive to Policyholders
Exhibitions
Participation in fairs and
festivals
Mobile Publicity Van
PLACE
PEOPLE






Training &
Development of
Employees.
Strong
Relationship
with
Intermediaries.
Use of IT for
efficiency, both
at staff and
agent level.

PHYSICAL
EVIDENCE

PROCESS


Customer friendly.



Speed and
accuracy in
payment.







Easy and
convenient
processing method.
Schemes catering
demand of
customers.
IT & Data
warehousing to
smoothen the
process flow













Internet/Web
Pages
Brochures
Business Cards
Building &
Offices
Signage
Financial
Reports
Punch Lines
Employee’s
Dress Code
LIC OF INDIA MARKETING TRIANGLE
COMPANY

Internal
Marketing

SERVICE PROVIDER

Marketing
Triangle

External Marketing

CONSUMERS
LIC OF INDIA – FLOWER OF SERVICE
Payment

Billing

Safe
Keeping

information

Core

Consultation

Order
Taking

Exception

Hospitality
4 – I‘S OF LIFE INSURANCE
Intangibility

Inseparability

Service

Inventory

Inconsistenc
y
STRENGTHS:





Domestic image of HDFC supported by Prudential’s international image is
strength of the company.
Strong and well spread network of qualified intermediaries and sales person.
Strong capital and reserve base.
The company provides customer service of the highest order
WEAKNESS:




Heavy management expenses and administrative costs.
Low customer confidence on the private players.
OPPORTUNITIES:





Insurable population –According to ING only 10% of the
population is insure which represents around 30% of the insurable
population. This suggests more than 300m people, with the
potential to buy insurance, remain uninsured.
There will be inflow of managerial and financial expertise from
the world’s leading insurance markets. Further the burden of

educating consumers will also be shared among many players.
THREATS

Reorganization of PSU’s. The all PSU’s have
started to redefine their services to attract
customer’s attention.
 A few foreign Insurance companies have been
permitted to increase their number branches and
its entry has taken away some business of the
existing companies.

Porters five forces
media mix

Should Increase its Media Mix.
Promotion Mix

Should Increase its Promotion in Rural
areas
Conclution
Life insurance corporation of India (LIC) is the
biggest life insurance player in India Insurance
Industry.its strong brand backed by long experience
and well established network has helped it to remain
on the peak.
 LIC offers a very vast and huhge range of diversified
products catering to needs of various sections of
people in India. It offers individual solutions
considering their specific financial requirement and
risk profiles.

MARKETING STRATEGY OF LIC

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MARKETING STRATEGY OF LIC

  • 3. GROUP MEMBERS  Name:-  Roll No:-  ANSHU TIWARI AYUSH DIXIT  2012098 2012005   Presented To:- Prof.Mehul RAJA
  • 4.
  • 5. INTRODUCTION OF LIC  1818: Oriental Life Insurance Company, the first life insurance company on Indian soil started functioning.  1938: Earlier legislation consolidated and amended the Insurance Act with the objective of protecting the interests of the insuring public.  On September 1st, 1956 Life Insurance Corporation of India was created, by an Act of Parliament, viz. LIC Act, 1956, with a capital contribution of Rs 5 crore from the Government of India . It is the largest life insurance company in India and also the country's largest investor.   It is fully owned by the Government of India. It also funds close to 24.6% of the Indian Government's expenses
  • 6. BCG MATRIX OF LIC Jeevan Saral Jeevan Anand Jeevan Sathi Bima Bachat Jeevan Tarang Komal Jeevan Jeevan Ankur Money Back Jeevan Surabhi Jeevan Amrit Endowment Plus Jeevan Shree Child Career Plan Jeevan Ankur
  • 7. BCG MATRIX SOLUTIONS OF LIC  Star:- The products which are already in star to maintain it the LIC should recall and create and innovative adds for that same product in a new way so as to maintain in the same category.  Dogs:- The products fall in dogs category it should be present and it should be renovate with new terms & conditions and new policy should be present with the adds on the same and then to present it with clients in newer ways with maximum profits for the insurer due to which it can fall in ? category.  Cash Cow :- The product should be again come up with the newer terms & conditions. With the higher commission rates for the agents. So that agents can sell more products and then automatically the revenue will be increasing.
  • 9. PORTER’S SOLUTIONS  If the competitors come up with the new plans of policy with lower price & higher profits then its would be a little bit problem for LIC.  Bargaining power can be low if the LIC himself start insuring the companies as well instead of taking a help of Munich Insurance.  LIC should maintain and work on its customer care service more efficiently and treat the clients in proper & disciplined manner. So as to avoid the fear of moving the clients.  Multiple of companies has multiple offers so the bargaining power is high so to avoid it the LIC company should maintain and every now and then recall its advertising, its branding its repositioning the target markets.
  • 10. STP  Segmentation:- Middle Group Mostly  Targeting:- 20 – 35 Years Age.  Positioning:- Endowment for 10 – 15 Term Insurance. Also through Ads and Promotions. Years.(Return)
  • 11. PROBLEM STATEMENT   Problem :- Currently LIC is facing a huge problem in South Region. Suggestion from my side    Increase the no. of Agents Commission Free health Insurance for 2-3 years and For the age group 20-35 yrs.
  • 12. WORKING OF LIFE INSURANCE AVOID REDUCE TRANSFER Insurance deals with transfer of risk from the consumer to the provider. Insurance works on a fundamental principle of pooling of risk
  • 13. THE LIFE INSURANCE MIX The marketing mix is the combination of marketing activities that an organisation engages in so as to best meet the needs of its targeted market. The Insurance business deals in selling services and, therefore due weight-age in the formation of marketing mix for the Insurance business is needed. Product  Price  Place  Promotion  People  Process  Physical Evidence 
  • 14. PRODUCT         Auto Insurance  Credit Insurance Home Insurance  Others:  All-risk Health Insurance Insurance Accident, Sickne  Kidnap and ss and Ransom Unemployment Insurance Insurance  Legal expenses Insurance Casualty  Locked funds Insurance Insurance Life Insurance  Pet Insurance Property  Travel Insurance Insurance  Reinsurance Liability Insurance PRICE    Premium charged against the policies. (Includes: Mortality, Expenses, Interests) Interest charged for defaulting the payment of premium. Commission charged for underwriting and consultancy.
  • 16.
  • 17. PLACE   Managing the Insurance Personnel Locating a Branch PROMOTION       Advertising and Publicity Organisation of Conferences and Seminars Incentive to Policyholders Exhibitions Participation in fairs and festivals Mobile Publicity Van
  • 18. PLACE
  • 19. PEOPLE    Training & Development of Employees. Strong Relationship with Intermediaries. Use of IT for efficiency, both at staff and agent level. PHYSICAL EVIDENCE PROCESS  Customer friendly.  Speed and accuracy in payment.    Easy and convenient processing method. Schemes catering demand of customers. IT & Data warehousing to smoothen the process flow         Internet/Web Pages Brochures Business Cards Building & Offices Signage Financial Reports Punch Lines Employee’s Dress Code
  • 20. LIC OF INDIA MARKETING TRIANGLE COMPANY Internal Marketing SERVICE PROVIDER Marketing Triangle External Marketing CONSUMERS
  • 21. LIC OF INDIA – FLOWER OF SERVICE Payment Billing Safe Keeping information Core Consultation Order Taking Exception Hospitality
  • 22.
  • 23. 4 – I‘S OF LIFE INSURANCE Intangibility Inseparability Service Inventory Inconsistenc y
  • 24. STRENGTHS:     Domestic image of HDFC supported by Prudential’s international image is strength of the company. Strong and well spread network of qualified intermediaries and sales person. Strong capital and reserve base. The company provides customer service of the highest order WEAKNESS:   Heavy management expenses and administrative costs. Low customer confidence on the private players.
  • 25. OPPORTUNITIES:   Insurable population –According to ING only 10% of the population is insure which represents around 30% of the insurable population. This suggests more than 300m people, with the potential to buy insurance, remain uninsured. There will be inflow of managerial and financial expertise from the world’s leading insurance markets. Further the burden of educating consumers will also be shared among many players.
  • 26. THREATS Reorganization of PSU’s. The all PSU’s have started to redefine their services to attract customer’s attention.  A few foreign Insurance companies have been permitted to increase their number branches and its entry has taken away some business of the existing companies. 
  • 28. media mix Should Increase its Media Mix.
  • 29. Promotion Mix Should Increase its Promotion in Rural areas
  • 30. Conclution Life insurance corporation of India (LIC) is the biggest life insurance player in India Insurance Industry.its strong brand backed by long experience and well established network has helped it to remain on the peak.  LIC offers a very vast and huhge range of diversified products catering to needs of various sections of people in India. It offers individual solutions considering their specific financial requirement and risk profiles. 