This is an excerpt from the KMWorld webinar roundable, "Making the Case for Effective Case Management." Learn how to leverage BPM, social collaboration and mobility for effective case management.
Key PointsAppian delivers this cycle in a single integrated suite solution, with specialized interfaces for each of the roles of users to participate in process improvementBusiness Analysts use the Web-based design tools to create the processes, rules, reports, and forms that support your enterprise processes.Appian the only vendor the fully delivers on the promise of business user empowerment with simple interfaces designed for users who have skillsets based on MS Office and not complex codingDevelopers in Appian can focus on creating complex and re-usable Smart Services that can be easily consumed by Business Analysts for orchestration. Smart Services are an abstration of Service Objects in the traditional SOA sense, but are designed for easy consumption by business users. With no UDDI servers to navigate or WSDL definitions to parse, business users are presented simple point and click configurations for performing complex process actions or integrations to external systems.Appian further supports a simple application migration methodology which allows developers to review business analysts work before publishing into production. Appian’s native support for discussion forums and dashboard collaboration make it easy to support feedback sessions on new process applications or share best practices in process design.Workers and Manager interfaces are optimized to monitor in-flight work, collaborate, and complete assigned tasks from both web and mobile devices.
Key PointsThe Appian Process Modeler is the main design interface for modeling, executing and optimizing your business processesAppian is the only vendor that successfully accomplishes this in a single modeling interface, with no need to transfer models between different modeling platforms for each phaseAs you can see, the process modeler is design for business users to clearly understand and document each activity in their business. From the interface, a process can be immediately executed with no need to write or compile code. From the execution menu, you can track individual process instances with completed activities in blue and active activities in green. Node statistics may be turned on at anytime for a real-time tracking of activity performance as well as a comparison of the current processes performance to other processes and the desired SLA goal.
Key PointsThe Appian Process Modeler is the main design interface for modeling, executing and optimizing your business processesAppian is the only vendor that successfully accomplishes this in a single modeling interface, with no need to transfer models between different modeling platforms for each phaseAs you can see, the process modeler is design for business users to clearly understand and document each activity in their business. From the interface, a process can be immediately executed with no need to write or compile code. From the execution menu, you can track individual process instances with completed activities in blue and active activities in green. Node statistics may be turned on at anytime for a real-time tracking of activity performance as well as a comparison of the current processes performance to other processes and the desired SLA goal.