Workflow vs Business Process Management

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Many people still confuse workflow with business process management (BPM), and it’s easy to understand why. Read the full blog post that explores the differences, here: http://ap.pn/2cEHr3w

Software

How a road trip can spell out the difference
Workﬂow vs Business
Process Management
SUCCESSSTART

Business Process Management (BPM) includes:
Designing
processes
Executing
processes
Managing
tasks
Continual
optimization
WHY THE CONFUSION?

Here are 3 analogies to better
explain the difference…

To prepare for a road trip, you need to
manage a number of things:
Supplies and gas
Planning your route
Timing everything just right
A short road trip from here to there?
THE ROAD
TRIP ANALOGY1.
That’s a workﬂow.

But what if your job was trafﬁc control?
Trafﬁc involves many individual cars
making individual trips.
In the master control center, you are
monitoring how the trafﬁc ﬂows and
optimizing trafﬁc patterns in real-time.
You also analyze past trafﬁc issues and
redesign the roads themselves to
optimize future trafﬁc ﬂow.
That’s BPM.

Say you take a roadtrip to the zoo, and
your kids just saw a movie about the
ocean so they’re super-excited to see
the turtles ﬁrst.
As soon as you arrive, they make
a bee-line for the turtle enclosure.
One goal, one focus.
THE ZOO
ANALOGY
That’s a workﬂow.
2.

What about the zookeeper?
He designs and maintains the habitats
of both the turtles and all the other
animals.
He measures daily feeding, interactions
and optimizes the enclosures so the
animals stay healthy and the visitors
have a great time.
That’s BPM.

After the zoo, it’s time for ice cream!
One child LOVES chocolate,
so the choice is simple:
Two scoops of chocolate ice
cream in a cup.
That’s a workﬂow.
THE ICE CREAM
ANALOGY3.

Let’s say the other child has broader
ideas about what makes a good ice
cream treat.
Every time it’s different:
Flavor
Sauce
Sprinkles
Multiple dynamic options are
considered and combined into a
great end result every time.
That’s a little
more like BPM.

WORKFLOW
Simple routing with
no optimization.
Workﬂow is a
component of BPM.
BPM
The technology and art of
optimizing your operations.
Constantly measuring,
adjusting and optimizing the
ﬂow of the business.

Design processes
Execute with ease
Manage tasks
Continually optimize
APPIAN IS A BPM LEADER THAT
ALLOWS ENTERPRISES TO:

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1. How a road trip can spell out the difference Workﬂow vs Business Process Management SUCCESSSTART

2. Business Process Management (BPM) includes: Designing processes Executing processes Managing tasks Continual optimization WHY THE CONFUSION?

3. Workﬂow = Coordinating Processes

4. Here are 3 analogies to better explain the difference…

5. To prepare for a road trip, you need to manage a number of things: Supplies and gas Planning your route Timing everything just right A short road trip from here to there? THE ROAD TRIP ANALOGY1. That’s a workﬂow.

6. But what if your job was traffic control? Traffic involves many individual cars making individual trips. In the master control center, you are monitoring how the traffic flows and optimizing traffic patterns in real-time. You also analyze past traffic issues and redesign the roads themselves to optimize future traffic flow. That’s BPM.

7. Say you take a roadtrip to the zoo, and your kids just saw a movie about the ocean so they’re super-excited to see the turtles ﬁrst. As soon as you arrive, they make a bee-line for the turtle enclosure. One goal, one focus. THE ZOO ANALOGY That’s a workﬂow. 2.

8. What about the zookeeper? He designs and maintains the habitats of both the turtles and all the other animals. He measures daily feeding, interactions and optimizes the enclosures so the animals stay healthy and the visitors have a great time. That’s BPM.

9. After the zoo, it’s time for ice cream! One child LOVES chocolate, so the choice is simple: Two scoops of chocolate ice cream in a cup. That’s a workﬂow. THE ICE CREAM ANALOGY3.

10. Let’s say the other child has broader ideas about what makes a good ice cream treat. Every time it’s different: Flavor Sauce Sprinkles Multiple dynamic options are considered and combined into a great end result every time. That’s a little more like BPM.

11. WORKFLOW Simple routing with no optimization. Workﬂow is a component of BPM. BPM The technology and art of optimizing your operations. Constantly measuring, adjusting and optimizing the ﬂow of the business.

12. Design processes Execute with ease Manage tasks Continually optimize APPIAN IS A BPM LEADER THAT ALLOWS ENTERPRISES TO:

13. LEARN MORE

Workflow vs Business Process Management

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