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PPRROOJJEECCTT DDTTHH 
Launching a successful 
DTH operation with an 
unshakable Brand and 
Market footprint
WWWWWWWWhhhhhhhhaaaaaaaatttttttt IIIIIIIIssssssss DDDDDDDDTTTTTTTTHHHHHHHH???????? 
• A revolutionary new 
tteelleevviissiioonn eexxppeerriieennccee wwiitthh 
innumerable of your 
favorite channels in HHHHiiiigggghhhh 
DDDDeeeeffffiiiinnnniiiittttiiiioooonnnn CCCCllllaaaarrrriiiittttyyyy
Current DTH Market CCCCCCCuuuuuuurrrrrrrrrrrrrreeeeeeennnnnnnttttttt DDDDDDDTTTTTTTHHHHHHH MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt iiiiiiiinnnnnnnn BBBBBBBBaaaaaaaannnnnnnnggggggggllllllllaaaaaaaaddddddddeeeeeeeesssssssshhhhhhhh 
• 8-11110000 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss are providing Indian DTH 
products in the Bangladeshi Market 
• 1-3333 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss can recharge from here 
• The eeeennnnttttiiiirrrreeee ttttrrrraaaaddddeeee is not under any regulation, in other 
words this is a GGGGrrrreeeeyyyy////BBBBllllaaaacccckkkk MMMMaaaarrrrkkkkeeeetttt 
•• AApppprrooxxiimmaatteellyy 444444000000,,,,,,000000000000000000 hhhhhhaaaaaavvvvvveeeeee bbbbbbeeeeeeeeeeeennnnnn ssssssoooooolllllldddddd ssoo ffaarr iinn tthhee 
country 
• Almost 111100000000%%%% aaaarrrreeee hhhhoooouuuusssseeeehhhhoooolllldddd ccccuuuussssttttoooommmmeeeerrrrssss 
• DDDDiiiisssshhhh TTTTVVVV &&&& TTTTaaaattttaaaa SSSSkkkkyyyy are the 2222 bbbbrrrraaaannnnddddssss available in the 
market 
• There is NNNNOOOO aaaafffftttteeeerrrr ssssaaaalllleeeessss sssseeeerrrrvvvviiiicccceeee of any form 
• The qqqquuuuaaaalllliiiittttyyyy ooooffff tttthhhheeee ccccoooonnnntttteeeennnntttt iiiissss aaaa MMMMAAAASSSSSSSSIIIIVVVVEEEE jjjjuuuummmmpppp from the 
analogue service of the local operators
The process of TTTTTTThhhhhhheeeeeee ppppppprrrrrrroooooooccccccceeeeeeessssssssssssss ooooooofffffff rrrrrrrreeeeeeeeaaaaaaaacccccccchhhhhhhhiiiiiiiinnnnnnnngggggggg yyyyyyyyoooooooouuuuuuuurrrrrrrr hhhhhhhhoooooooouuuuuuuusssssssseeeeeeee 
Stadium shops display 
these goods in their 
showroom 
Customer chooses a 
package & the goods 
are again bundled 
Total Packages bought 
from the store 
Package dismantled 
into individual 
Supplies Stadium 
Market shops their 
The DEIVICE is paired 
with the SYSTEM through 
components 
Individual Components 
brought to the Border 
required Qty 
a SIM CARD 
DTH partner in BD 
collects them 
The Device is then 
installed in the 
customers house 
The DTH service now 
goes LIVE & the customer 
enjoys his new TV 
The DTH 
Market of the 
7 SISTERs
VVVVVVVViiiiiiiissssssssuuuuuuuuaaaaaaaallllllll 
DTH Installation on the Roof Top 
Components that come in the Pack 
• 1 Dish 
• 1 LNB 
• 1 Remote 
• 1 Set Top Box 
• 1 HDMI Cable 
• 1 Connecting Cable
Product/PPPPPPPrrrrrrroooooooddddddduuuuuuucccccccttttttt///////SSSSSSSSeeeeeeeerrrrrrrrvvvvvvvviiiiiiiicccccccceeeeeeee SSSSSSSSppppppppeeeeeeeecccccccc iiiiiiiinnnnnnnn BBBBBBBBDDDDDDDD 
– 9,800 - 16,100 startup package (1-6 months advance) 
– 1,300/month Platinum package 
– 8,500 components with installation 
• 1 Dish, 
• 1 LNB (HD or SD) 
– 10,200 - 16,200 startup package (1-6 months advance) 
– 1,200/month Platinum package 
– 9,000 components with installation 
• 1 Dish, 
• 1 LNB (HD or SD) 
• 1 Set Top Box, 
• 1 Remote 
• 1 SIM 
– They sell only one package in BD 
– Recharge needs to be done by Seller 
– Any problem will require money on Servicing 
– Approx 250 Channels 
• 10 HD Channels - 2 sports (STAR HD) 
• 100% of all SD & USD Channels 
• 0 Bangladeshi Channels 
• 1 Set Top Box, 
• 1 Remote 
• 1 SIM 
– They sell only one package in BD 
– Recharge needs to be done by Seller 
– Any problem will require money on Servicing 
– Approx 250 Channels 
• 12 HD Channels - 1 sports (TEN HD) 
• 100% of all SD & USD Channels 
• 0 Bangladeshi Channels
SSUUCCCCEESSSSFFUULL 
DDTTHH OOPPEERRAATTIIOONNSS 
Case Study from India
DDDDDDDDIIIIIIIISSSSSSSSHHHHHHHH TTTTTTTTVVVVVVVV @@@@@@@@ aaaaaaaa ggggggggllllllllaaaaaaaannnnnnnncccccccceeeeeeee ((((((((22222222000000001111111100000000-22222222000000001111111133333333)))))))) 
########11111111 DDDDDDDDTTTTTTTTHHHHHHHH CCCCCCCCoooooooommmmmmmmppppppppaaaaaaaannnnnnnnyyyyyyyy iiiiiiiinnnnnnnn IIIIIIIINNNNNNNNDDDDDDDDIIIIIIIIAAAAAAAA 
CCCCuuuussssttttoooommmmeeeerrrr bbbbaaaasssseeee ooooffff 11113333....99992222 mmmm aaaassss ooooffff MMMMaaaarrrrcccchhhh 2222000011113333 
MMMMaaaarrrrkkkkeeeetttt sssshhhhaaaarrrreeee ooooffff 22229999%%%% 
AAAAiiiirrrriiiinnnngggg 444400000000++++ cccchhhhaaaannnnnnnneeeellllssss 
PPPPrrrrooooffffiiiitttt ooooffffRRRRssss.... 555555557777....8888 CCCCrrrroooorrrreeee, dddduuuurrrriiiinnnngggg tttthhhheeee 1111sssstttt QQQQttttrrrr ffffiiiissssccccaaaallll yyyyeeeeaaaarrrr 2222000011113333-11114444
SSSSSSSSWWWWWWWWOOOOOOOOTTTTTTTT - DDDDDDDDIIIIIIIISSSSSSSSHHHHHHHH TTTTTTTTVVVVVVVV 
Strength: 
– Vast distribution of dealers and customer 
service across 6600 towns 
– High No. of channels – Maximum Content 
– Good mix of regional packages 
– Good branding and marketing by roping in celebrities. 
Weaknesses: 
– Provides only Mpeg-2 compression against MPEG-4 by 
competitors 
– Low revenue per user compared to global 
Industry 
– High Customer Acquisition Cost 
Opportunities: 
– Strategic exclusive alliance with Bollywood 
and sports events 
– More roll out of CAS by Govt. of India 
– Value added services and Gaming – Areas for revenue 
gathering 
Threats: 
– Improved quality by digital players 
– High Customer Retention Cost 
– Stiff competition from cable operators 
The RED highlights indicate what we will face in our industry
Success = Strategic SSSSSSSuuuuuuucccccccccccccceeeeeeessssssssssssss ======= SSSSSSStttttttrrrrrrraaaaaaattttttteeeeeeegggggggiiiiiiiccccccc BBBBBBBBuuuuuuuussssssssiiiiiiiinnnnnnnneeeeeeeessssssssssssssss MMMMMMMMooooooooddddddddeeeeeeeellllllll 
OOuuttssoouurrccee 
Outsource 
Outsource
Success = SSSSSSSuuuuuuucccccccccccccceeeeeeessssssssssssss ======= DDDDDDDDiiiiiiiivvvvvvvveeeeeeeerrrrrrrrssssssssiiiiiiiiffffffffiiiiiiiieeeeeeeedddddddd SSSSSSSSttttttttrrrrrrrraaaaaaaatttttttteeeeeeeeggggggggyyyyyyyy 
• As a new strategy to enter old 
strongholds Dish TV has taken 
advantage of the govt 
regulation in place 
•• TThheeyy aarree ttyyiinngg uupp wwiitthh 
neighborhood operators for the 
digitization process 
• The neighborhood operators 
will replace all household with 
Dish TV boxes & will come under 
a commission scheme for after 
sales service & recharge
SSSSSSSSuuuuuuuucccccccccccccccceeeeeeeessssssssssssssss ======== PPPPPPPPaaaaaaaattttttttiiiiiiiieeeeeeeennnnnnnncccccccceeeeeeee 
• After 2 years of serious Losses the 
1,000,000 
800,000 
company 1 1st saw some profit on its 
600,000 
3rd year of operations. Before other 
players came into the scene. 
400,000 Series1 
200,000 
- 
(200,000)
SSSSSSSSnnnnnnnnaaaaaaaapppppppp sssssssshhhhhhhhooooooootttttttt - LLLLLLLLaaaaaaaattttttttiiiiiiiinnnnnnnn AAAAAAAAmmmmmmmmeeeeeeeerrrrrrrriiiiiiiiccccccccaaaaaaaannnnnnnn MMMMMMMMaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt
IISS BBAANNGGLLAADDEESSHH 
RREEAADDYY FFOORR DDTTHH ?? 
Before the journey
Behavior BBBBBBBeeeeeeehhhhhhhaaaaaaavvvvvvviiiiiiiooooooorrrrrrr iiiiiiiissssssss aaaaaaaannnnnnnn EEEEEEEEvvvvvvvvoooooooolllllllluuuuuuuuttttttttiiiiiiiioooooooonnnnnnnn 
 Every aspect of Desire is born out of exposure to something similar 
 Once the desire is set, it gives birth to new desires over time  evolves into 
a behavior 
 TThhiiss bbeehhaavviioorr tthheenn ppaavveess tthhee wwaayy ttoo aa wwhhoollee nneeww lliiffeessttyyllee 
TTTThhhheeee DDDDeeeessssiiiirrrreeee ffffoooorrrr HHHHDDDD vvvviiiissssuuuuaaaallll ssssttttaaaarrrrtttteeeedddd NNNNooootttt ttttooooddddaaaayyyy,,,, NNNNooootttt iiiinnnn tttthhhhiiiissss 
ccccaaaatttteeeeggggoooorrrryyyy  iiiinnnn aaaa ccccoooommmmpppplllleeeetttteeeellllyyyy sssseeeeppppaaaarrrraaaatttteeee DDDDeeeevvvviiiicccceeee
Linking Insights LLLLLLLiiiiiiinnnnnnnkkkkkkkiiiiiiinnnnnnnggggggg IIIIIIInnnnnnnsssssssiiiiiiiggggggghhhhhhhtttttttsssssss ttttttttoooooooo EEEEEEEEvvvvvvvvoooooooolllllllluuuuuuuuttttttttiiiiiiiioooooooonnnnnnnn 
Initial 
interaction with 
High Definition 
Audio Visual in 
BD was through 
PC Games 
about 12-14 
years back 
Game lovers 
enjoyed the 
experience  
started 
upgrading their 
Graphics Cards 
 later also to 
Large Screen 
monitors 
The progression 
 desire for High 
Definition 
experience 
started to grow 
 seek out HD in 
other forms – 
HD DVD quality 
movies  BLU 
RAY 
With the 
introduction of 
HIGH SPEED 
Broadband 
Internet  
WIMAX 
downloading 
HD/BLU RAY 
movies became 
a HUGE trend 
LCD/LED 
Television  
Large Monitors 
also were 
gaining market 
growth in 
tandem 
All these things 
combined had 
started an 
innate desire to 
watch things 
HD…if possible 
all things HD… 
A large number 
of this group 
exists in society 
Entertainment 
in 40K houses 
today are 
powered with 
TATA SKY  
DISH TV . It is 
now getting 
clearer who is 
the Target 
Group 
E V O L U T I O N 
22000000 I N S I G H T S 22001144
DTH is DDDDDDDTTTTTTTHHHHHHH iiiiiiisssssss ccccccccoooooooommmmmmmmpppppppplllllllliiiiiiiimmmmmmmmeeeeeeeennnnnnnnttttttttaaaaaaaarrrrrrrryyyyyyyy ggggggggoooooooooooooooodddddddd 
DTH 
Buying 
All TV buying 
Customer 
All Cable 
TV User 
Customer 
LED/LCD TV 
buying 
Customer
LCD/LED LLLLLLLCCCCCCCDDDDDDD///////LLLLLLLEEEEEEEDDDDDDD TTTTTTTTVVVVVVVV sssssssscccccccceeeeeeeennnnnnnnaaaaaaaarrrrrrrriiiiiiiioooooooo iiiiiiiinnnnnnnn BBBBBBBBDDDDDDDD 
• Walton sales data year on year 
• Singer sales data year on year 
• My One sales data year on year 
•• SSaammssuunngg ssaalleess ddaattaa yyeeaarr oonn yyeeaarr 
• Sony sales data year on year 
• Others sales data year on year 
XYZ thousand HD TV exists  that is where the initial demand lies
Cable TV reach  Market CCCCCCCaaaaaaabbbbbbbllllllleeeeeee TTTTTTTVVVVVVV rrrrrrreeeeeeeaaaaaaaccccccchhhhhhh  MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt IIIIIIIInnnnnnnntttttttteeeeeeeerrrrrrrrpppppppprrrrrrrreeeeeeeettttttttaaaaaaaattttttttiiiiiiiioooooooonnnnnnnn 
30.45% 41.025% 38.85% 
40.6% (75.2-34.6) of the urban  54.7% 
(55.3-0.6) of the 51.8%(64.2-12.4) have a TV in but NO Cable 
rural population have a TV in but NO Cable 
33.4% (78.3-44.9) of people earning above 
BDT 15k have a TV in but NO Cable 
94.5% of people earning above 
BDT 15k have a TV 
Factoring a Δ of 25% over 8 years 
Leaving other conditions constant 
100% 63.9% 
7k 7k+
2 Potential 2222222 PPPPPPPooooooottttttteeeeeeennnnnnntttttttiiiiiiiaaaaaaalllllll MMMMMMMMaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt EEEEEEEExxxxxxxxiiiiiiiissssssssttttttttssssssss 
PPPPooootttteeeennnnttttiiiiaaaallll 1111 
• High Quality entertainment 
demanding segment 
– Concentrated in the Urban 
setting 
PPPPooootttteeeennnnttttiiiiaaaallll 2222 
• TV entertainment dependant 
segment 
– Concentrated in the Rural 
setting 
– Excellent Socio Economic 
position 
– Growing for the last 10-12 years 
– Bored of the Normal Life the 
City has to offer 
– HQ Entertainment driven 
– Willing  able to maintain the 
perfect Life 
– Below Average - Average 
Socio Economic position 
– Devoid of other 
Entertainment 
– Hard working, aspiration 
driven 
– TV is the ONLY regular 
entertainment
Summarizing SSSSSSSuuuuuuummmmmmmmmmmmmmaaaaaaarrrrrrriiiiiiizzzzzzziiiiiiinnnnnnnggggggg AAAAAAAAttttttttttttttttrrrrrrrraaaaaaaaccccccccttttttttiiiiiiiioooooooonnnnnnnn PPPPPPPPooooooooiiiiiiiinnnnnnnnttttttttssssssss 
The size of this pppprrrreeeemmmmiiiiuuuummmm mmmmaaaarrrrkkkkeeeetttt is 
not very large but ggggrrrroooowwwwiiiinnnngggg 
sssstttteeeeaaaaddddiiiillllyyyy 
44440000,,,,000000000000 DDDDTTTTHHHH subscribers of TTTTAAAATTTTAAAA 
SSSSKKKKYYYY  DDDDIIIISSSSHHHH TTTTVVVV already in 
Bangladesh 
These households are paying a 
DDDDTTTTHHHH 
A large, TV entertainment 
hungry wwwwiiiitttthhhhoooouuuutttt tttthhhheeee rrrreeeeaaaacccchhhh ooooffff 
ccccaaaabbbblllleeee TTTTVVVV exists in Bangladesh 
Chance to be the 1sssstttt eeeennnnttttrrrraaaannnntttt 
 DDDDoooommmmiiiinnnnaaaatttteeee the Category 
pppprrrreeeemmmmiiiiuuuummmmof approx 1111,,,,000000000000 – 
1111,,,,555500000000 ppppeeeerrrr mmmmoooonnnntttthhhh to avail this 
service 
Sale on the RRRRIIIISSSSEEEE of High  
Mid End Large screen 
LLLLEEEEDDDD////LLLLCCCCDDDD TTTTVVVV
LLLLLLLLooooooooooooooookkkkkkkk bbbbbbbbeeeeeeeeffffffffoooooooorrrrrrrreeeeeeee yyyyyyyyoooooooouuuuuuuu LLLLLLLLeeeeeeeeaaaaaaaapppppppp 
• Size of 11sssstttt potential is growing but demand being met by the 
foreign Black Market players 
• Size of 22nnnndddd potential is large but will take a significantly long 
ttiimmee ttoo mmaattuurree 
– Indian rural market has seen growth in the last 3 years of a 10 year 
matured run 
• This business has to be a long term evolution as it is based on 
a behavior change 
• Patience will be directly proportional to success
Approach AAAAAAApppppppppppppprrrrrrroooooooaaaaaaaccccccchhhhhhh ttttttttoooooooo tttttttthhhhhhhheeeeeeee mmmmmmmmaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt 
Sales  
Distribution 
DDTTHH 
Creating 
the Brand 
Customer 
Service 
Post 
Purchase 
A simple 4 forces approach to the market
CCRREEAATTIINNGG TTHHEE 
‘‘‘‘BBBBRRRRAAAANNNNDDDD’’’’
BBBBBBBBrrrrrrrraaaaaaaannnnnnnnddddddddssssssss aaaaaaaarrrrrrrreeeeeeee ccccccccrrrrrrrreeeeeeeeaaaaaaaatttttttteeeeeeeedddddddd iiiiiiiinnnnnnnn tttttttthhhhhhhheeeeeeee CCCCCCCCoooooooonnnnnnnnssssssssuuuuuuuummmmmmmmeeeeeeeerrrrrrrrssssssss MMMMMMMMiiiiiiiinnnnnnnndddddddd 
IIIItttt iiiissss NNNNOOOOTTTT aaaa NNNNaaaammmmeeee 
IIIItttt iiiissss NNNNOOOOTTTT aaaa LLLLooooggggoooo 
Name Awareness Experience +ive PTAT Delivers Dependable Part of Life Brand 
IIIItttt iiiissss aaaa PPPPRRRROOOOMMMMIIIISSSSEEEE
MMMMMMMMaaaaaaaaiiiiiiiinnnnnnnn OOOOOOOObbbbbbbbjjjjjjjjeeeeeeeeccccccccttttttttiiiiiiiivvvvvvvveeeeeeee 
MMMMaaaakkkkeeee TTTTeeeelllleeeevvvviiiissssiiiioooonnnn tttthhhheeee MMMMOOOOSSSSTTTT CCCCOOOOMMMMPPPPLLLLEEEETTTTEEEE 
EEEENNNNTTTTEEEERRRRTTTTAAAAIIIINNNNMMMMEEEENNNNTTTT eeeexxxxppppeeeerrrriiiieeeennnncccceeee aaaammmmoooonnnnggggsssstttt 
BBBBaaaannnnggggllllaaaaddddeeeesssshhhhiiii HHHHoooouuuusssseeeehhhhoooolllldddd
OOOOOOOObbbbbbbbjjjjjjjjeeeeeeeeccccccccttttttttiiiiiiiivvvvvvvveeeeeeeessssssss 
• Become the #1 choice of DTH in 
each household with a Television 
– Deliver Content ranging relevant - 
ddyynnaammiicc 
– Creating a Strong Positioning idea 
– Awareness Comm  1st hand 
Experience 
– Entertainment centric Brand 
Executions
Market 
Ambition Capabilities 
Long Term 
Vision Plan 
SWOT 
Competition 
Make TV the Most Complete Home 
Entertainment in BD HH 
We are the ONLY DTH player in a 
Market, dominated by CO 
We have a unique product whose 
Strength is unparallel 
We want to become the #1 Brand in 
terms of DTH Home Entertainment 
Near Term 
Establish a Dynamic Operational 
Process for Plan 
Customer Satisfaction 
Execution 
Customer 
Technology 
Vital Few Priorities 
Carry out Flawless Brand Executions to KRAs and KPIs 
create a place in the consumers mind
OOUURR 
SSCCEENNAARRIIOO 
Tough Going
CCCCCCCChhhhhhhhaaaaaaaalllllllllllllllleeeeeeeennnnnnnnggggggggeeeeeeeessssssss 
• Enter a market that is DOMINATED 
by 2 decade old Cable TV Industry 
• ATTITUDE of the people about 
technical accessories they don’t 
kknnooww 
• Most regard the unknown DTH as 
a Luxury that is NOT REQUIRED 
• The Perception or lack of it means 
there needs to be a learning curve 
for the Customer as well 
• The NEED to place the product to 
the right consumer become 
IMPERATIVE
EEEEEEEExxxxxxxxppppppppeeeeeeeerrrrrrrriiiiiiiieeeeeeeennnnnnnnttttttttiiiiiiiiaaaaaaaallllllll FFFFFFFFaaaaaaaaccccccccttttttttoooooooorrrrrrrr 
• As a product that is 
ccccoooommmmpppplllleeeetttteeeellllyyyy eeeexxxxppppeeeerrrriiiieeeennnnttttiiiiaaaallll 
in nature lots of uuuunnnnsssseeeeeeeennnn 
bbbbaaaarrrrrrrriiiieeeerrrrssss will come into 
This 
Product is 
all about 
Experience 
Experience 
will drive 
WOM 
Seeing is 
Believing 
play. 
• It will be mostly a bbbbaaaattttttttlllleeee 
ooooffff tttthhhheeee mmmmiiiinnnndddd than 
anything 
KEY 
Factors 
WWOOMM 
Communic 
ation will 
only aware 
Multiple 
Value 
Addition 
BBeelliieevviinngg 
Believing is 
Creating 
that desire
Strength 
The BEST Television Viewing experience the market 
has @ the moment 
Technically FAR superior than current Cable Operators 
Service 
Weakness 
Multiple Technical Components have to be imported 
making the product COSTLY 
Product Cost for consumer much higher than the 
alternate solution 
Due to multiple large  valuable technical equipments 
involved, Warehousing Cost is also High 
OOOOOOOOuuuuuuuurrrrrrrr SSSSSSSSWWWWWWWWOOOOOOOOTTTTTTTT 
Huge Lead Time for entire operation to set up 
Each HD Channels cost extra from basic package 
Threat 
Entry of Competitors in the near future 
Cable Operators upgrading their output with fiber 
optics 
Bashundhara Residential area  Sylhet Metropolitan 
are is already under a digitized system 
Opportunity 
Chance to be the 1st entrant into this Market 
Become the 1st LOCAL BRAND to establish the Category 
in the consumers Mind 
Proper Brand positioning will automatically make us 
Category Leaders 
Using an established hope appliance distribution 
system will reduce cost 
Market the product specific segments
HHHHHHHHOOOOOOOOWWWWWWWW ttttttttoooooooo ggggggggoooooooo aaaaaaaabbbbbbbboooooooouuuuuuuutttttttt iiiiiiiitttttttt???????? 
Demonstrate the FUN 
of TV viewing 
experience in a whole 
NEW WAY 
Own the MINDSET of 
people with a strong 
POSITIONING 
Strategic 
Initiatives 
Design the product to 
satisfy NOT ONLY the 
desire of the Target Group 
BUT ALSO the relevance of 
the User Group 
Identify the Correct 
TARGET GROUP 
through market 
segmentation
UUNNDDEERRSSTTAANNDDIINNGG 
CCCCOOOOMMMMPPPPEEEETTTTIIIITTTTIIIIOOOONNNN 
Know thy enemy
Current DTH Market CCCCCCCuuuuuuurrrrrrrrrrrrrreeeeeeennnnnnnttttttt DDDDDDDTTTTTTTHHHHHHH MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt iiiiiiiinnnnnnnn BBBBBBBBaaaaaaaannnnnnnnggggggggllllllllaaaaaaaaddddddddeeeeeeeesssssssshhhhhhhh 
• 8-11110000 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss are providing DTH packages to the 
Bangladeshi Market 
• 1-3333 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss can recharge from here 
• The eeeennnnttttiiiirrrreeee ttttrrrraaaaddddeeee is not under any regulation, in other words this 
is a GGGGrrrreeeeyyyy////BBBBllllaaaacccckkkk MMMMaaaarrrrkkkkeeeetttt 
•• AApppprrooxxiimmaatteellyy 4444444400000000,,,,,,,,000000000000000000000000 hhhhhhhhaaaaaaaavvvvvvvveeeeeeee bbbbbbbbeeeeeeeeeeeeeeeennnnnnnn ssssssssoooooooolllllllldddddddd ssoo ffaarr iinn tthhee ccoouunnttrryy 
• Almost 111100000000%%%% aaaarrrreeee hhhhoooouuuusssseeeehhhhoooolllldddd ccccuuuussssttttoooommmmeeeerrrrssss 
• DDDDiiiisssshhhh TTTTVVVV  TTTTaaaattttaaaa SSSSkkkkyyyy are the 2222 bbbbrrrraaaannnnddddssss available in the market 
• PPPPaaaayyyymmmmeeeennnntttt iiiissss aaaa mmmmaaaajjjjoooorrrr hhhhaaaasssssssslllleeee as it has to be done through 
International CC or through the seller channel 
• There is NNNNOOOO aaaafffftttteeeerrrr ssssaaaalllleeeessss sssseeeerrrrvvvviiiicccceeee of any form 
• The qqqquuuuaaaalllliiiittttyyyy ooooffff tttthhhheeee ccccoooonnnntttteeeennnntttt iiiissss aaaa MMMMAAAASSSSSSSSIIIIVVVVEEEE jjjjuuuummmmpppp from the analogue 
service of the local operators
CCCCCCCCaaaaaaaabbbbbbbblllllllleeeeeeee TTTTTTTTVVVVVVVV IIIIIIIInnnnnnnndddddddduuuuuuuussssssssttttttttrrrrrrrryyyyyyyy  LLLLLLLLooooooooccccccccaaaaaaaallllllll ppppppppllllllllaaaaaaaayyyyyyyyeeeeeeeerrrrrrrrssssssss 
The Cable Operator 
Industry is not bound 
under a framework 
The overall business is 
run by muscle power 
in the ‘last mile’ end 
Service quality 
offered is overall poor 
The organization has 
There is also below par 
technical knowledge 
among the on-ground 
technical support 
The Cable Operators have 
formed their own association 
called COAB (Cable 
Operators Association of 
Bangladesh) 
made some minor 
successes by creating 
unity in a very hostile 
The Major players in the Industry are: 
market practices 
Combined market share of the 3 could be between 40%-60% of the entire Cable TV market
Customers View on Cable CCCCCCCuuuuuuussssssstttttttooooooommmmmmmeeeeeeerrrrrrrsssssss VVVVVVViiiiiiieeeeeeewwwwwww ooooooonnnnnnn CCCCCCCaaaaaaabbbbbbbllllllleeeeeee TTTTTTTTVVVVVVVV eeeeeeeexxxxxxxxppppppppeeeeeeeerrrrrrrriiiiiiiieeeeeeeennnnnnnncccccccceeeeeeee 
• Many Cable operators provide 
almost all the channels where 
• Many cable operators don't/cannot 
provide channels where the real 
entertainment is on. The ones that 
are not there, they switch it on 
during the program 
• Monthly fee very stable  very 
nominal charge for extra TV 
connections 
• Cable TV reception gotten better in 
many areas 
entertainment is shown 
• Being in one area a person has no 
choice but to take the operator of the 
neighborhood 
• Current Cable Service has gotten 
better but unfortunately still below 
expectations..
UUNNDDEERRSSTTAANNDDIINNGG 
TTTTHHHHEEEE CCCCOOOONNNNSSSSUUUUMMMMEEEERRRR 
Social Truth  the 
Horizon
BBBBBBBBeeeeeeeennnnnnnnggggggggaaaaaaaalllllllliiiiiiii MMMMMMMMiiiiiiiinnnnnnnnddddddddsssssssseeeeeeeetttttttt 
Television provides a 
Peace of Mind 
They are Happy with 
Logic over Desire when minimum positive aspects 
It’s a low income society 
where high price of 
experience is a concept 
not understood by 
majority 
The general Bangladeshi 
is a simple fellow 
it comes to Luxury
Bengali BBBBBBBeeeeeeennnnnnngggggggaaaaaaallllllliiiiiii HHHHHHHHoooooooouuuuuuuusssssssseeeeeeeehhhhhhhhoooooooolllllllldddddddd TTTTTTTTVVVVVVVV hhhhhhhhaaaaaaaabbbbbbbbiiiiiiiittttttttssssssss 
Children 
1. Kids mostly watch 
cartoons, movies  
selective Reality TV 
Adolescent - Young Adults 
They watch 
Sports, Music  Reality 
shows the most 
Children 
1. Kids mostly watch 
cartoons, movies  
selective Reality TV 
Senior Citizen 
1. They mostly watch 
Movies, News, Lifestyle 
programs, Family 
drama, Sports, Specific 
music  Reality tv 
Middle Age 
1. They mostly watch 
Sports, Movies, Drama 
Series, Music  Reality 
Children 
1. Kids mostly watch 
cartoons, movies  
selective Reality TV 
Children 
1. Kids mostly watch 
cartoons, movies  
selective Reality TV
PPPPPPPPeeeeeeeerrrrrrrrcccccccceeeeeeeeppppppppttttttttiiiiiiiioooooooonnnnnnnn ooooooooffffffff DDDDDDDDTTTTTTTTHHHHHHHH 
They perceive it 
to be expensive 
They perceive 
‘Clarity’ as a luxury 
with ‘Just a 
noticeable difference 
General People 
have a Vague idea 
about the DTH 
service 
They perceive the 
product to be 
Technically Intensive 
They perceive all 
Channels are/will 
be HD 
Most ideas are 
on a WOM level 
They perceive the 
owners to be well 
off
UUNNDDEERRSSTTAANNDDIINNGG 
DTH 
TTTTEEEECCCCHHHHNNNNOOOOLLLLOOOOGGGGYYYY 
DTH exposed
TTTTTTTTrrrrrrrruuuuuuuutttttttthhhhhhhh aaaaaaaabbbbbbbboooooooouuuuuuuutttttttt DDDDDDDDTTTTTTTTHHHHHHHH 
The Product is 
Expensive 
The Differentiating 
Factor 
It is a High 
Involvement Product 
• Set Top Box 
• Proposed BDT 7,000 
• Picture Clarity is 
Clearly Noticeable 
• Dish Antennae 
• Dynamic remote 
• Signal Strength based 
installation 
• Pairing the Device 
• 4 steps to get to the 
end product 
for start up cost 
• Proposed BDT 500 for 
monthly fee 
• Possible number of 
channels given will be 
= to what CO is 
already giving 
• SD Channels are 
Spotlessly Clear  HD 
Channels are Brilliantly 
Clear 
•The best result is an 
‘experience ‘ that is 
another luxury 
equipment specific
Technical TTTTTTTeeeeeeeccccccchhhhhhhnnnnnnniiiiiiicccccccaaaaaaalllllll RRRRRRRReeeeeeeeaaaaaaaalllllllliiiiiiiittttttttyyyyyyyy ooooooooffffffff DDDDDDDDTTTTTTTTHHHHHHHH 
+ 
+ 
= 
= 
Normal 
Good 
but 
+ 
+ 
= 
= 
deleted sides 
Normal 
Brilliant 
SD+USD+HD 
+ 
Output 
ONLY
Psychological PPPPPPPsssssssyyyyyyyccccccchhhhhhhooooooolllllllooooooogggggggiiiiiiicccccccaaaaaaalllllll RRRRRRRReeeeeeeeaaaaaaaalllllllliiiiiiiittttttttyyyyyyyy 
Repetitive exposure to HD 
visual renders SD visual 
inferior  undesirable 
The eye takes about 5-7 minutes 
to adjust when jumping from HD 
visual to SD visual 
During that time the SD visual seems 
even more distorted than actual 
1st time your eyes experience 
DTH, it is truly a WOW moment 
esp. HD Channels
DDEEFFIINNIINNGG 
TTAARRGGEETT 
GGGGRRRROOOOUUUUPPPP 
Finding the Customer
To have a successful marketing campaign, WWWWEEEE mmmmuuuusssstttt kkkknnnnoooowwww 
exactly who we are TTTTAAAARRRRGGGGEEEETTTTIIIINNNNGGGG, and WWWWHHHHYYYY 
That’s why before we find out who is/are our ttttaaaarrrrggggeeeetttt ggggrrrroooouuuuppppssss 
let us aaaannnnsssswwwweeeerrrr some Questions which will hhhheeeellllpppp uuuussss ttttoooo kkkknnnnoooowwww 
who they are…
What is the purpose of what 
we will sell? Is it designed to 
satisfy a basic need or is it a 
luxury item 
The main purpose is to redefine TV 
entertainment  YES it is designed to satisfy 
the Need for basic entertainment to the 
Demand for High Quality Entertainment for 
respective target groups you wish to serve. 
In other words this service/product can be 
multi segment  customizable 
NO cable required, NO LCO or MCR 
involved, DIGITAL CLARITY picture 
quality, availability of HD 
What makes our product 
or service unique? 
channels, provision for package 
customization, provision for Content 
On Demand. All these combined makes 
a whole NEW concept of TV 
Entertainment for every TV HH
YES it does offer solutions based on the 
perspective of each segments problem. It 
brings HD quality Digital Picture Clarity  more 
(system dynamic) to the high end segment. For 
the Lower end segment devoid of multi 
Does our product or service offer 
a solution to a problem that 
people have – does it make their 
lives better in some way? What 
are its benefits? 
channel entertainment, it brings them the 
choice of many local  foreign channels. 
Overall the quality of LIFE improves with the 
new quality of entertainment.
So, based on this… 
Price: 
Features/Benefits: 1. 2. 3. 4. 5. 
We can divide our TGs into 3 categories… 
1. Urban 2. Sub-Urban 3. Rural
URBAN 
SUB-URBAN 
RURAL
UUUUUUUUrrrrrrrrbbbbbbbbaaaaaaaannnnnnnn –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 11111111 
Psychographic Profile 
•Successful 
•Social 
•Knowledgeable 
••TTeecchh LLoovveerr 
•Smartphone/TAB/PAD user 
•Online Savvy 
•Western/Indian media Influenced 
•Long time Movie Lover 
•Long time Sports Lover 
•One Time Gamer 
•Workaholic 
•Not very Active 
Age : 30 - 40 
• Pvt Service/Entrepreneur 
• HH Income – 100k+ 
• Bank A/C holder 
• Smartphone user 
• Social Media user 
• May Own 1 car 
• Possible Family 
• Many Live in own space
UUUUUUUUrrrrrrrrbbbbbbbbaaaaaaaannnnnnnn –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 22222222 
Psychographic Profile 
•Highly Social 
•Active 
Age : 18 - 30 
••TTeecchh LLoovveerr 
•Smartphone/TAB/PAD user 
•Online Savvy 
•Western/Indian media Influenced 
•Long time Movie Lover 
•Long time Reality TV lover 
•Long time Sports Lover 
•Long Time Gamer 
•Long hours spent on screen 
• Student / Young Exec 
• Pvt Uni / IBA / BUET / MNC / LL 
• Income 25K+ 
• HH Income 80K+ 
• Bank A/C holder 
• Smartphone user 
• Social Media user 
• Mostly single 
• Most Live with parents
SSSSSSSSuuuuuuuubbbbbbbb UUUUUUUUrrrrrrrrbbbbbbbbaaaaaaaannnnnnnn –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 
Psychographic Profile 
•Family man 
Good social standing among Family 
Age : 25 - 35 
• Young Entrepreneur/Skilled Worker 
• Bachelors/B Com 
•HH Income 25K+ 
• Bank A/C holder 
•Cell phone user 
• Access to Computer 
• Mostly married with children 
• Most Live with parents 
••Exposed to City lifestyle 
•TV entertainment Lover 
•Sends children to school 
•Looks to improve Standard of Living constantly 
•Gives family time on weekends 
•Politically motivated
TTTTTTTThhhhhhhheeeeeeee RRRRRRRRuuuuuuuurrrrrrrraaaaaaaallllllll DDDDDDDDyyyyyyyynnnnnnnnaaaaaaaammmmmmmmiiiiiiiiccccccccssssssss 
Community 
Mindset 
SSeemmii--IIlllliitteerraattee 
Matbor 
Imam 
VViillllaaggee PPoolliittiiccss 
RReelliiggiioouuss 
Ultra 
Conservative 
Local Politician 
Head Master 
Wealthy Land 
Owner 
Chairman
RRRRRRRRuuuuuuuurrrrrrrraaaaaaaallllllll –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 11111111 
Psychographic Profile 
•Active 
A more 
comprehensive 
• Farmer / Small Trader 
•HH Income 15K+ 
• Cell phone user 
• Land/Small Business Owner 
• Possible Tractor owner 
• Married with children 
•Family man 
STUDY/RESEARCH is 
Mostofa Sarwar Farooqui’s 
Film Television gives some 
•Good social standing among community 
•Exposed to City lifestyle 
•Bangla Cinema Lover 
•Sends children to school 
required before 
idea of how complex this 
‘market Approach will to be 
Rural 
Market’ can be 
•Looks to improve business constantly 
•Participates in community activity 
•Politically motivated 
created 
Age : 25 - 40
Market entry MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt eeeeeeennnnnnntttttttrrrrrrryyyyyyy @@@@@@@@ 22222222 ppppppppaaaaaaaacccccccckkkkkkkkaaaaaaaaggggggggeeeeeeee ppppppppooooooooiiiiiiiinnnnnnnnttttttttssssssss 
• HD visual hungry  able 
– Premium package 
– Basic + add ons 
– Urban touch points 
• TV entertainment hungry 
 willing 
– Basic package 
– Rural touch points 
– High Lifestyle proposition 
– Magic of more HD 
– Dynamic System 
– Value Added Services 
• COD (Content on Demand) 
• MOD (Movie on Demand) 
– Value proposition 
– Magic of more CHANNELS
Example of a successful EEEEEEExxxxxxxaaaaaaammmmmmmpppppppllllllleeeeeee ooooooofffffff aaaaaaa sssssssuuuuuuucccccccccccccceeeeeeessssssssssssssfffffffuuuuuuulllllll 22222222 MMMMMMMMaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt tttttttthhhhhhhheeeeeeeeoooooooorrrrrrrryyyyyyyy 
• HD visual hungry  able 
– Magic of more HD 
experience 
– High Lifestyle 
• TV entertainment hungry  
willing 
– Magic of MORE for LESS 
–– VVaalluuee ffoorr MMoonneeyy
PPOOSSIITTIIOONNIINNGG 
The KEY to being 
a Successful Brand
Establishing EEEEEEEssssssstttttttaaaaaaabbbbbbbllllllliiiiiiissssssshhhhhhhiiiiiiinnnnnnnggggggg tttttttthhhhhhhhrrrrrrrroooooooouuuuuuuugggggggghhhhhhhh PPPPPPPPoooooooossssssssiiiiiiiittttttttiiiiiiiioooooooonnnnnnnniiiiiiiinnnnnnnngggggggg 
positioning is… 
one word with which the customer 
perceives the brand  distinguishes it from 
competition
first link 
between 
consumer  the 
brand 
small 
luxury 
safe 
Reliable 
spells out the main benefit  
makes buying decision easier 
reflects the core brand strength 
around which other elements are 
designed
HHHHHHHHoooooooowwwwwwww iiiiiiiissssssss iiiiiiiitttttttt ddddddddeeeeeeeerrrrrrrriiiiiiiivvvvvvvveeeeeeeedddddddd???????? 
Customer 
Benefit 
Brand 
Promise 
Brand 
personality 
Brand 
associations 
Will drive the 
End user benefit Will help to build the 
3 Brand properties 
Business 
USP 
PPoossiittiioonniinngg 
consumer 
insight 
It starts with a 
consumer insight 
Will help to create 
the positioning 
Based on which 
The USP of business is created
OOOOOOOOuuuuuuuurrrrrrrr DDDDDDDDeeeeeeeerrrrrrrriiiiiiiivvvvvvvvaaaaaaaattttttttiiiiiiiioooooooonnnnnnnn 
Life 
enriching 
Experience 
Brand 
Promise 
Brand 
personality 
Brand 
associations 
TV 
entertainment 
redefined 
Get more 
out of life 
I wish I had more options 
in TV so that I could enjoy 
more time with my fnf
We want the WWWWWWWeeeeeee wwwwwwwaaaaaaannnnnnnttttttt ttttttthhhhhhheeeeeee ccccccccoooooooonnnnnnnnssssssssuuuuuuuummmmmmmmeeeeeeeerrrrrrrr ttttttttoooooooo ssssssssaaaaaaaayyyyyyyy........................ 
BBBBBBBBeeeeeeeennnnnnnnggggggggaaaaaaaallllllll SSSSSSSSKKKKKKKKYYYYYYYY ggiivveess mmee tthhee mmoosstt 
CCCCOOOOMMMMPPPPLLLLEEEETTTTEEEE EEEENNNNTTTTEEEERRRRTTTTAAAAIIIINNNNMMMMEEEENNNNTTTT 
I can possibly get on TTTTVVVV
LLOOGGOO FFOORR 
BBEENNGGAALL SSKKYY 
Identity
We need a LOGO, which will 
rreepprreesseenntt 
BBBBeeeennnnggggaaaallll SSSSkkkkyyyy’’’’ssss 
ACTION and REFLECTION on it
A logo doesn’t sell, it identifies… 
A logo derives its meaning from the quality of the thing it symbolizes, not the other way around. A 
logo is less important than the product it signifies; what it means is more important than what it looks 
like. 
-PAUL RAND
So how we looked at it! 
Whenever we talk or think about cable TV channels, dish antenna or satellite… 
There are some common visual queues that pop up in our minds
OOOOOOOOppppppppttttttttiiiiiiiioooooooonnnnnnnn 11111111
OOOOOOOOppppppppttttttttiiiiiiiioooooooonnnnnnnn 22222222
OOOOOOOOppppppppttttttttiiiiiiiioooooooonnnnnnnn 44444444
How we looked at it! 
OOOOOOOOppppppppttttttttiiiiiiiioooooooonnnnnnnn 55555555 
+ +
CCOOMMMMUUNNIICCAATTIIOONN 
Launch Ideas
TTTTTTTTVVVVVVVVCCCCCCCC BBBBBBBBaaaaaaaasssssssseeeeeeeedddddddd 
• VVVVIIIISSSSUUUUAAAALLLLLLLLYYYY 
IIIIMMMMPPPPAAAACCCCTTTTFFFFUUUULLLL 
• IIIINNNNFFFFOOOORRRRMMMMAAAATTTTIIIIVVVVEEEE 
• CCCCAAAALLLLLLLL FFFFOOOORRRR AAAACCCCTTTTIIIIOOOONNNN 
SSSSMMMMAAAARRRRTTTTLLLLYYYY embedded 
in Heading 
• Mentioning we are 
the PPPPIIIIOOOONNNNEEEEEEEERRRRSSSS of 
service
CCCCCCCCeeeeeeeelllllllleeeeeeeebbbbbbbbrrrrrrrriiiiiiiittttttttyyyyyyyy 
EEEEEEEEnnnnnnnnddddddddoooooooorrrrrrrrsssssssseeeeeeeemmmmmmmmeeeeeeeennnnnnnntttttttt 
• PPPPEEEERRRRSSSSOOOONNNNAAAA 
IIIIMMMMPPPPAAAACCCCTTTTFFFFUUUULLLL 
• IIIINNNNFFFFOOOORRRRMMMMAAAATTTTIIIIVVVVEEEE 
• EEEEnnnnddddoooorrrrsssseeeedddd CCCCAAAALLLLLLLL FFFFOOOORRRR 
AAAACCCCTTTTIIIIOOOONNNN
PPPPPPPPrrrrrrrroooooooodddddddduuuuuuuucccccccctttttttt 
pppppppprrrrrrrroooooooommmmmmmmoooooooottttttttiiiiiiiioooooooonnnnnnnn 
Product Promotion 
• IIIINNNNFFFFOOOORRRRMMMMAAAATTTTIIIIVVVVEEEE 
• BBBBRRRRAAAANNNNDDDD NNNNAAAAMMMMEEEE Highlight 
• PPPPRRRROOOODDDDUUUUCCCCTTTT Highlight 
•• CCCCCCCCAAAAAAAALLLLLLLLLLLLLLLL FFFFFFFFOOOOOOOORRRRRRRR AAAAAAAACCCCCCCCTTTTTTTTIIIIIIIIOOOOOOOONNNNNNNN SSSSSSSSMMMMMMMMAAAAAAAARRRRRRRRTTTTTTTTLLLLLLLLYYYYYYYY 
embedded in Heading 
• Mentioning we are the PPPPIIIIOOOONNNNEEEEEEEERRRRSSSS 
of service
AAAAAAAATTTTTTTTLLLLLLLL PPPPPPPPrrrrrrrroooooooommmmmmmmoooooooottttttttiiiiiiiioooooooonnnnnnnnaaaaaaaallllllll CCCCCCCCoooooooosssssssstttttttt 
Newspaper Ins 
Total 
Size 
Color Cost 
Prothom Alo 8 360 4 Color 4,224,000 
The Daily Star 8 480 4 Color 3,456,000 
VAT @ 15% 1,152,000 
Total 16 840 8,832,000 
Press 
Television Duration Day Qty/Day Qty 1st Week Cost 
Maasranga 
60 Sec 7 Days 
37 259 6,825,000 
Channel i 27 189 6,618,500 
NTV 34 238 6,237,000 
ATN News 8 56 2,877,000 
Total 106 742 22,557,500 
TVC
OOuurr aapppprrooaacchh aarrmmeedd wwiitthh kknnoowwlleeddggee 
1. Positioning will be done through Thematic communication which will 
define our Differentiating Factor  brand essence. 
22.. EExxppeerriieennccee//sseerrvviiccee wwiillll bbee hhaannddlleedd aass aa ttaaccttiiccaall iissssuuee wwiitthh 
activations, we will keep on communicating them as we develop them 
3. TG tapping will be done through specific channel development 
4. All other communication will be in line with our positioning
Feedback FFFFFFFeeeeeeeeeeeeeedddddddbbbbbbbaaaaaaaccccccckkkkkkk  DDDDDDDDiiiiiiiissssssssccccccccuuuuuuuussssssssssssssssiiiiiiiioooooooonnnnnnnn 
Your INPUTS 
NNOOWW wwee nneeeedd ttoo kknnooww DDEETTAAIILLSS ooff tthhee 
PRODUCT 
Based on your inputs, revision on this  
communication/creative strategy.
TTHHAANNKK YYOOUU 
Was a pleasure

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DTH Market Overview & Approach to Market

  • 1. PPRROOJJEECCTT DDTTHH Launching a successful DTH operation with an unshakable Brand and Market footprint
  • 2. WWWWWWWWhhhhhhhhaaaaaaaatttttttt IIIIIIIIssssssss DDDDDDDDTTTTTTTTHHHHHHHH???????? • A revolutionary new tteelleevviissiioonn eexxppeerriieennccee wwiitthh innumerable of your favorite channels in HHHHiiiigggghhhh DDDDeeeeffffiiiinnnniiiittttiiiioooonnnn CCCCllllaaaarrrriiiittttyyyy
  • 3. Current DTH Market CCCCCCCuuuuuuurrrrrrrrrrrrrreeeeeeennnnnnnttttttt DDDDDDDTTTTTTTHHHHHHH MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt iiiiiiiinnnnnnnn BBBBBBBBaaaaaaaannnnnnnnggggggggllllllllaaaaaaaaddddddddeeeeeeeesssssssshhhhhhhh • 8-11110000 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss are providing Indian DTH products in the Bangladeshi Market • 1-3333 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss can recharge from here • The eeeennnnttttiiiirrrreeee ttttrrrraaaaddddeeee is not under any regulation, in other words this is a GGGGrrrreeeeyyyy////BBBBllllaaaacccckkkk MMMMaaaarrrrkkkkeeeetttt •• AApppprrooxxiimmaatteellyy 444444000000,,,,,,000000000000000000 hhhhhhaaaaaavvvvvveeeeee bbbbbbeeeeeeeeeeeennnnnn ssssssoooooolllllldddddd ssoo ffaarr iinn tthhee country • Almost 111100000000%%%% aaaarrrreeee hhhhoooouuuusssseeeehhhhoooolllldddd ccccuuuussssttttoooommmmeeeerrrrssss • DDDDiiiisssshhhh TTTTVVVV &&&& TTTTaaaattttaaaa SSSSkkkkyyyy are the 2222 bbbbrrrraaaannnnddddssss available in the market • There is NNNNOOOO aaaafffftttteeeerrrr ssssaaaalllleeeessss sssseeeerrrrvvvviiiicccceeee of any form • The qqqquuuuaaaalllliiiittttyyyy ooooffff tttthhhheeee ccccoooonnnntttteeeennnntttt iiiissss aaaa MMMMAAAASSSSSSSSIIIIVVVVEEEE jjjjuuuummmmpppp from the analogue service of the local operators
  • 4. The process of TTTTTTThhhhhhheeeeeee ppppppprrrrrrroooooooccccccceeeeeeessssssssssssss ooooooofffffff rrrrrrrreeeeeeeeaaaaaaaacccccccchhhhhhhhiiiiiiiinnnnnnnngggggggg yyyyyyyyoooooooouuuuuuuurrrrrrrr hhhhhhhhoooooooouuuuuuuusssssssseeeeeeee Stadium shops display these goods in their showroom Customer chooses a package & the goods are again bundled Total Packages bought from the store Package dismantled into individual Supplies Stadium Market shops their The DEIVICE is paired with the SYSTEM through components Individual Components brought to the Border required Qty a SIM CARD DTH partner in BD collects them The Device is then installed in the customers house The DTH service now goes LIVE & the customer enjoys his new TV The DTH Market of the 7 SISTERs
  • 5. VVVVVVVViiiiiiiissssssssuuuuuuuuaaaaaaaallllllll DTH Installation on the Roof Top Components that come in the Pack • 1 Dish • 1 LNB • 1 Remote • 1 Set Top Box • 1 HDMI Cable • 1 Connecting Cable
  • 6. Product/PPPPPPPrrrrrrroooooooddddddduuuuuuucccccccttttttt///////SSSSSSSSeeeeeeeerrrrrrrrvvvvvvvviiiiiiiicccccccceeeeeeee SSSSSSSSppppppppeeeeeeeecccccccc iiiiiiiinnnnnnnn BBBBBBBBDDDDDDDD – 9,800 - 16,100 startup package (1-6 months advance) – 1,300/month Platinum package – 8,500 components with installation • 1 Dish, • 1 LNB (HD or SD) – 10,200 - 16,200 startup package (1-6 months advance) – 1,200/month Platinum package – 9,000 components with installation • 1 Dish, • 1 LNB (HD or SD) • 1 Set Top Box, • 1 Remote • 1 SIM – They sell only one package in BD – Recharge needs to be done by Seller – Any problem will require money on Servicing – Approx 250 Channels • 10 HD Channels - 2 sports (STAR HD) • 100% of all SD & USD Channels • 0 Bangladeshi Channels • 1 Set Top Box, • 1 Remote • 1 SIM – They sell only one package in BD – Recharge needs to be done by Seller – Any problem will require money on Servicing – Approx 250 Channels • 12 HD Channels - 1 sports (TEN HD) • 100% of all SD & USD Channels • 0 Bangladeshi Channels
  • 8. DDDDDDDDIIIIIIIISSSSSSSSHHHHHHHH TTTTTTTTVVVVVVVV @@@@@@@@ aaaaaaaa ggggggggllllllllaaaaaaaannnnnnnncccccccceeeeeeee ((((((((22222222000000001111111100000000-22222222000000001111111133333333)))))))) ########11111111 DDDDDDDDTTTTTTTTHHHHHHHH CCCCCCCCoooooooommmmmmmmppppppppaaaaaaaannnnnnnnyyyyyyyy iiiiiiiinnnnnnnn IIIIIIIINNNNNNNNDDDDDDDDIIIIIIIIAAAAAAAA CCCCuuuussssttttoooommmmeeeerrrr bbbbaaaasssseeee ooooffff 11113333....99992222 mmmm aaaassss ooooffff MMMMaaaarrrrcccchhhh 2222000011113333 MMMMaaaarrrrkkkkeeeetttt sssshhhhaaaarrrreeee ooooffff 22229999%%%% AAAAiiiirrrriiiinnnngggg 444400000000++++ cccchhhhaaaannnnnnnneeeellllssss PPPPrrrrooooffffiiiitttt ooooffffRRRRssss.... 555555557777....8888 CCCCrrrroooorrrreeee, dddduuuurrrriiiinnnngggg tttthhhheeee 1111sssstttt QQQQttttrrrr ffffiiiissssccccaaaallll yyyyeeeeaaaarrrr 2222000011113333-11114444
  • 9. SSSSSSSSWWWWWWWWOOOOOOOOTTTTTTTT - DDDDDDDDIIIIIIIISSSSSSSSHHHHHHHH TTTTTTTTVVVVVVVV Strength: – Vast distribution of dealers and customer service across 6600 towns – High No. of channels – Maximum Content – Good mix of regional packages – Good branding and marketing by roping in celebrities. Weaknesses: – Provides only Mpeg-2 compression against MPEG-4 by competitors – Low revenue per user compared to global Industry – High Customer Acquisition Cost Opportunities: – Strategic exclusive alliance with Bollywood and sports events – More roll out of CAS by Govt. of India – Value added services and Gaming – Areas for revenue gathering Threats: – Improved quality by digital players – High Customer Retention Cost – Stiff competition from cable operators The RED highlights indicate what we will face in our industry
  • 10. Success = Strategic SSSSSSSuuuuuuucccccccccccccceeeeeeessssssssssssss ======= SSSSSSStttttttrrrrrrraaaaaaattttttteeeeeeegggggggiiiiiiiccccccc BBBBBBBBuuuuuuuussssssssiiiiiiiinnnnnnnneeeeeeeessssssssssssssss MMMMMMMMooooooooddddddddeeeeeeeellllllll OOuuttssoouurrccee Outsource Outsource
  • 11. Success = SSSSSSSuuuuuuucccccccccccccceeeeeeessssssssssssss ======= DDDDDDDDiiiiiiiivvvvvvvveeeeeeeerrrrrrrrssssssssiiiiiiiiffffffffiiiiiiiieeeeeeeedddddddd SSSSSSSSttttttttrrrrrrrraaaaaaaatttttttteeeeeeeeggggggggyyyyyyyy • As a new strategy to enter old strongholds Dish TV has taken advantage of the govt regulation in place •• TThheeyy aarree ttyyiinngg uupp wwiitthh neighborhood operators for the digitization process • The neighborhood operators will replace all household with Dish TV boxes & will come under a commission scheme for after sales service & recharge
  • 12. SSSSSSSSuuuuuuuucccccccccccccccceeeeeeeessssssssssssssss ======== PPPPPPPPaaaaaaaattttttttiiiiiiiieeeeeeeennnnnnnncccccccceeeeeeee • After 2 years of serious Losses the 1,000,000 800,000 company 1 1st saw some profit on its 600,000 3rd year of operations. Before other players came into the scene. 400,000 Series1 200,000 - (200,000)
  • 13. SSSSSSSSnnnnnnnnaaaaaaaapppppppp sssssssshhhhhhhhooooooootttttttt - LLLLLLLLaaaaaaaattttttttiiiiiiiinnnnnnnn AAAAAAAAmmmmmmmmeeeeeeeerrrrrrrriiiiiiiiccccccccaaaaaaaannnnnnnn MMMMMMMMaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt
  • 14. IISS BBAANNGGLLAADDEESSHH RREEAADDYY FFOORR DDTTHH ?? Before the journey
  • 15. Behavior BBBBBBBeeeeeeehhhhhhhaaaaaaavvvvvvviiiiiiiooooooorrrrrrr iiiiiiiissssssss aaaaaaaannnnnnnn EEEEEEEEvvvvvvvvoooooooolllllllluuuuuuuuttttttttiiiiiiiioooooooonnnnnnnn Every aspect of Desire is born out of exposure to something similar Once the desire is set, it gives birth to new desires over time evolves into a behavior TThhiiss bbeehhaavviioorr tthheenn ppaavveess tthhee wwaayy ttoo aa wwhhoollee nneeww lliiffeessttyyllee TTTThhhheeee DDDDeeeessssiiiirrrreeee ffffoooorrrr HHHHDDDD vvvviiiissssuuuuaaaallll ssssttttaaaarrrrtttteeeedddd NNNNooootttt ttttooooddddaaaayyyy,,,, NNNNooootttt iiiinnnn tttthhhhiiiissss ccccaaaatttteeeeggggoooorrrryyyy iiiinnnn aaaa ccccoooommmmpppplllleeeetttteeeellllyyyy sssseeeeppppaaaarrrraaaatttteeee DDDDeeeevvvviiiicccceeee
  • 16. Linking Insights LLLLLLLiiiiiiinnnnnnnkkkkkkkiiiiiiinnnnnnnggggggg IIIIIIInnnnnnnsssssssiiiiiiiggggggghhhhhhhtttttttsssssss ttttttttoooooooo EEEEEEEEvvvvvvvvoooooooolllllllluuuuuuuuttttttttiiiiiiiioooooooonnnnnnnn Initial interaction with High Definition Audio Visual in BD was through PC Games about 12-14 years back Game lovers enjoyed the experience started upgrading their Graphics Cards later also to Large Screen monitors The progression desire for High Definition experience started to grow seek out HD in other forms – HD DVD quality movies BLU RAY With the introduction of HIGH SPEED Broadband Internet WIMAX downloading HD/BLU RAY movies became a HUGE trend LCD/LED Television Large Monitors also were gaining market growth in tandem All these things combined had started an innate desire to watch things HD…if possible all things HD… A large number of this group exists in society Entertainment in 40K houses today are powered with TATA SKY DISH TV . It is now getting clearer who is the Target Group E V O L U T I O N 22000000 I N S I G H T S 22001144
  • 17. DTH is DDDDDDDTTTTTTTHHHHHHH iiiiiiisssssss ccccccccoooooooommmmmmmmpppppppplllllllliiiiiiiimmmmmmmmeeeeeeeennnnnnnnttttttttaaaaaaaarrrrrrrryyyyyyyy ggggggggoooooooooooooooodddddddd DTH Buying All TV buying Customer All Cable TV User Customer LED/LCD TV buying Customer
  • 18. LCD/LED LLLLLLLCCCCCCCDDDDDDD///////LLLLLLLEEEEEEEDDDDDDD TTTTTTTTVVVVVVVV sssssssscccccccceeeeeeeennnnnnnnaaaaaaaarrrrrrrriiiiiiiioooooooo iiiiiiiinnnnnnnn BBBBBBBBDDDDDDDD • Walton sales data year on year • Singer sales data year on year • My One sales data year on year •• SSaammssuunngg ssaalleess ddaattaa yyeeaarr oonn yyeeaarr • Sony sales data year on year • Others sales data year on year XYZ thousand HD TV exists that is where the initial demand lies
  • 19. Cable TV reach Market CCCCCCCaaaaaaabbbbbbbllllllleeeeeee TTTTTTTVVVVVVV rrrrrrreeeeeeeaaaaaaaccccccchhhhhhh MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt IIIIIIIInnnnnnnntttttttteeeeeeeerrrrrrrrpppppppprrrrrrrreeeeeeeettttttttaaaaaaaattttttttiiiiiiiioooooooonnnnnnnn 30.45% 41.025% 38.85% 40.6% (75.2-34.6) of the urban 54.7% (55.3-0.6) of the 51.8%(64.2-12.4) have a TV in but NO Cable rural population have a TV in but NO Cable 33.4% (78.3-44.9) of people earning above BDT 15k have a TV in but NO Cable 94.5% of people earning above BDT 15k have a TV Factoring a Δ of 25% over 8 years Leaving other conditions constant 100% 63.9% 7k 7k+
  • 20. 2 Potential 2222222 PPPPPPPooooooottttttteeeeeeennnnnnntttttttiiiiiiiaaaaaaalllllll MMMMMMMMaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt EEEEEEEExxxxxxxxiiiiiiiissssssssttttttttssssssss PPPPooootttteeeennnnttttiiiiaaaallll 1111 • High Quality entertainment demanding segment – Concentrated in the Urban setting PPPPooootttteeeennnnttttiiiiaaaallll 2222 • TV entertainment dependant segment – Concentrated in the Rural setting – Excellent Socio Economic position – Growing for the last 10-12 years – Bored of the Normal Life the City has to offer – HQ Entertainment driven – Willing able to maintain the perfect Life – Below Average - Average Socio Economic position – Devoid of other Entertainment – Hard working, aspiration driven – TV is the ONLY regular entertainment
  • 21. Summarizing SSSSSSSuuuuuuummmmmmmmmmmmmmaaaaaaarrrrrrriiiiiiizzzzzzziiiiiiinnnnnnnggggggg AAAAAAAAttttttttttttttttrrrrrrrraaaaaaaaccccccccttttttttiiiiiiiioooooooonnnnnnnn PPPPPPPPooooooooiiiiiiiinnnnnnnnttttttttssssssss The size of this pppprrrreeeemmmmiiiiuuuummmm mmmmaaaarrrrkkkkeeeetttt is not very large but ggggrrrroooowwwwiiiinnnngggg sssstttteeeeaaaaddddiiiillllyyyy 44440000,,,,000000000000 DDDDTTTTHHHH subscribers of TTTTAAAATTTTAAAA SSSSKKKKYYYY DDDDIIIISSSSHHHH TTTTVVVV already in Bangladesh These households are paying a DDDDTTTTHHHH A large, TV entertainment hungry wwwwiiiitttthhhhoooouuuutttt tttthhhheeee rrrreeeeaaaacccchhhh ooooffff ccccaaaabbbblllleeee TTTTVVVV exists in Bangladesh Chance to be the 1sssstttt eeeennnnttttrrrraaaannnntttt DDDDoooommmmiiiinnnnaaaatttteeee the Category pppprrrreeeemmmmiiiiuuuummmmof approx 1111,,,,000000000000 – 1111,,,,555500000000 ppppeeeerrrr mmmmoooonnnntttthhhh to avail this service Sale on the RRRRIIIISSSSEEEE of High Mid End Large screen LLLLEEEEDDDD////LLLLCCCCDDDD TTTTVVVV
  • 22. LLLLLLLLooooooooooooooookkkkkkkk bbbbbbbbeeeeeeeeffffffffoooooooorrrrrrrreeeeeeee yyyyyyyyoooooooouuuuuuuu LLLLLLLLeeeeeeeeaaaaaaaapppppppp • Size of 11sssstttt potential is growing but demand being met by the foreign Black Market players • Size of 22nnnndddd potential is large but will take a significantly long ttiimmee ttoo mmaattuurree – Indian rural market has seen growth in the last 3 years of a 10 year matured run • This business has to be a long term evolution as it is based on a behavior change • Patience will be directly proportional to success
  • 23. Approach AAAAAAApppppppppppppprrrrrrroooooooaaaaaaaccccccchhhhhhh ttttttttoooooooo tttttttthhhhhhhheeeeeeee mmmmmmmmaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt Sales Distribution DDTTHH Creating the Brand Customer Service Post Purchase A simple 4 forces approach to the market
  • 25. BBBBBBBBrrrrrrrraaaaaaaannnnnnnnddddddddssssssss aaaaaaaarrrrrrrreeeeeeee ccccccccrrrrrrrreeeeeeeeaaaaaaaatttttttteeeeeeeedddddddd iiiiiiiinnnnnnnn tttttttthhhhhhhheeeeeeee CCCCCCCCoooooooonnnnnnnnssssssssuuuuuuuummmmmmmmeeeeeeeerrrrrrrrssssssss MMMMMMMMiiiiiiiinnnnnnnndddddddd IIIItttt iiiissss NNNNOOOOTTTT aaaa NNNNaaaammmmeeee IIIItttt iiiissss NNNNOOOOTTTT aaaa LLLLooooggggoooo Name Awareness Experience +ive PTAT Delivers Dependable Part of Life Brand IIIItttt iiiissss aaaa PPPPRRRROOOOMMMMIIIISSSSEEEE
  • 26. MMMMMMMMaaaaaaaaiiiiiiiinnnnnnnn OOOOOOOObbbbbbbbjjjjjjjjeeeeeeeeccccccccttttttttiiiiiiiivvvvvvvveeeeeeee MMMMaaaakkkkeeee TTTTeeeelllleeeevvvviiiissssiiiioooonnnn tttthhhheeee MMMMOOOOSSSSTTTT CCCCOOOOMMMMPPPPLLLLEEEETTTTEEEE EEEENNNNTTTTEEEERRRRTTTTAAAAIIIINNNNMMMMEEEENNNNTTTT eeeexxxxppppeeeerrrriiiieeeennnncccceeee aaaammmmoooonnnnggggsssstttt BBBBaaaannnnggggllllaaaaddddeeeesssshhhhiiii HHHHoooouuuusssseeeehhhhoooolllldddd
  • 27. OOOOOOOObbbbbbbbjjjjjjjjeeeeeeeeccccccccttttttttiiiiiiiivvvvvvvveeeeeeeessssssss • Become the #1 choice of DTH in each household with a Television – Deliver Content ranging relevant - ddyynnaammiicc – Creating a Strong Positioning idea – Awareness Comm 1st hand Experience – Entertainment centric Brand Executions
  • 28. Market Ambition Capabilities Long Term Vision Plan SWOT Competition Make TV the Most Complete Home Entertainment in BD HH We are the ONLY DTH player in a Market, dominated by CO We have a unique product whose Strength is unparallel We want to become the #1 Brand in terms of DTH Home Entertainment Near Term Establish a Dynamic Operational Process for Plan Customer Satisfaction Execution Customer Technology Vital Few Priorities Carry out Flawless Brand Executions to KRAs and KPIs create a place in the consumers mind
  • 30. CCCCCCCChhhhhhhhaaaaaaaalllllllllllllllleeeeeeeennnnnnnnggggggggeeeeeeeessssssss • Enter a market that is DOMINATED by 2 decade old Cable TV Industry • ATTITUDE of the people about technical accessories they don’t kknnooww • Most regard the unknown DTH as a Luxury that is NOT REQUIRED • The Perception or lack of it means there needs to be a learning curve for the Customer as well • The NEED to place the product to the right consumer become IMPERATIVE
  • 31. EEEEEEEExxxxxxxxppppppppeeeeeeeerrrrrrrriiiiiiiieeeeeeeennnnnnnnttttttttiiiiiiiiaaaaaaaallllllll FFFFFFFFaaaaaaaaccccccccttttttttoooooooorrrrrrrr • As a product that is ccccoooommmmpppplllleeeetttteeeellllyyyy eeeexxxxppppeeeerrrriiiieeeennnnttttiiiiaaaallll in nature lots of uuuunnnnsssseeeeeeeennnn bbbbaaaarrrrrrrriiiieeeerrrrssss will come into This Product is all about Experience Experience will drive WOM Seeing is Believing play. • It will be mostly a bbbbaaaattttttttlllleeee ooooffff tttthhhheeee mmmmiiiinnnndddd than anything KEY Factors WWOOMM Communic ation will only aware Multiple Value Addition BBeelliieevviinngg Believing is Creating that desire
  • 32. Strength The BEST Television Viewing experience the market has @ the moment Technically FAR superior than current Cable Operators Service Weakness Multiple Technical Components have to be imported making the product COSTLY Product Cost for consumer much higher than the alternate solution Due to multiple large valuable technical equipments involved, Warehousing Cost is also High OOOOOOOOuuuuuuuurrrrrrrr SSSSSSSSWWWWWWWWOOOOOOOOTTTTTTTT Huge Lead Time for entire operation to set up Each HD Channels cost extra from basic package Threat Entry of Competitors in the near future Cable Operators upgrading their output with fiber optics Bashundhara Residential area Sylhet Metropolitan are is already under a digitized system Opportunity Chance to be the 1st entrant into this Market Become the 1st LOCAL BRAND to establish the Category in the consumers Mind Proper Brand positioning will automatically make us Category Leaders Using an established hope appliance distribution system will reduce cost Market the product specific segments
  • 33. HHHHHHHHOOOOOOOOWWWWWWWW ttttttttoooooooo ggggggggoooooooo aaaaaaaabbbbbbbboooooooouuuuuuuutttttttt iiiiiiiitttttttt???????? Demonstrate the FUN of TV viewing experience in a whole NEW WAY Own the MINDSET of people with a strong POSITIONING Strategic Initiatives Design the product to satisfy NOT ONLY the desire of the Target Group BUT ALSO the relevance of the User Group Identify the Correct TARGET GROUP through market segmentation
  • 35. Current DTH Market CCCCCCCuuuuuuurrrrrrrrrrrrrreeeeeeennnnnnnttttttt DDDDDDDTTTTTTTHHHHHHH MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt iiiiiiiinnnnnnnn BBBBBBBBaaaaaaaannnnnnnnggggggggllllllllaaaaaaaaddddddddeeeeeeeesssssssshhhhhhhh • 8-11110000 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss are providing DTH packages to the Bangladeshi Market • 1-3333 llllooooccccaaaallll ccccoooommmmppppaaaannnniiiieeeessss can recharge from here • The eeeennnnttttiiiirrrreeee ttttrrrraaaaddddeeee is not under any regulation, in other words this is a GGGGrrrreeeeyyyy////BBBBllllaaaacccckkkk MMMMaaaarrrrkkkkeeeetttt •• AApppprrooxxiimmaatteellyy 4444444400000000,,,,,,,,000000000000000000000000 hhhhhhhhaaaaaaaavvvvvvvveeeeeeee bbbbbbbbeeeeeeeeeeeeeeeennnnnnnn ssssssssoooooooolllllllldddddddd ssoo ffaarr iinn tthhee ccoouunnttrryy • Almost 111100000000%%%% aaaarrrreeee hhhhoooouuuusssseeeehhhhoooolllldddd ccccuuuussssttttoooommmmeeeerrrrssss • DDDDiiiisssshhhh TTTTVVVV TTTTaaaattttaaaa SSSSkkkkyyyy are the 2222 bbbbrrrraaaannnnddddssss available in the market • PPPPaaaayyyymmmmeeeennnntttt iiiissss aaaa mmmmaaaajjjjoooorrrr hhhhaaaasssssssslllleeee as it has to be done through International CC or through the seller channel • There is NNNNOOOO aaaafffftttteeeerrrr ssssaaaalllleeeessss sssseeeerrrrvvvviiiicccceeee of any form • The qqqquuuuaaaalllliiiittttyyyy ooooffff tttthhhheeee ccccoooonnnntttteeeennnntttt iiiissss aaaa MMMMAAAASSSSSSSSIIIIVVVVEEEE jjjjuuuummmmpppp from the analogue service of the local operators
  • 36. CCCCCCCCaaaaaaaabbbbbbbblllllllleeeeeeee TTTTTTTTVVVVVVVV IIIIIIIInnnnnnnndddddddduuuuuuuussssssssttttttttrrrrrrrryyyyyyyy LLLLLLLLooooooooccccccccaaaaaaaallllllll ppppppppllllllllaaaaaaaayyyyyyyyeeeeeeeerrrrrrrrssssssss The Cable Operator Industry is not bound under a framework The overall business is run by muscle power in the ‘last mile’ end Service quality offered is overall poor The organization has There is also below par technical knowledge among the on-ground technical support The Cable Operators have formed their own association called COAB (Cable Operators Association of Bangladesh) made some minor successes by creating unity in a very hostile The Major players in the Industry are: market practices Combined market share of the 3 could be between 40%-60% of the entire Cable TV market
  • 37. Customers View on Cable CCCCCCCuuuuuuussssssstttttttooooooommmmmmmeeeeeeerrrrrrrsssssss VVVVVVViiiiiiieeeeeeewwwwwww ooooooonnnnnnn CCCCCCCaaaaaaabbbbbbbllllllleeeeeee TTTTTTTTVVVVVVVV eeeeeeeexxxxxxxxppppppppeeeeeeeerrrrrrrriiiiiiiieeeeeeeennnnnnnncccccccceeeeeeee • Many Cable operators provide almost all the channels where • Many cable operators don't/cannot provide channels where the real entertainment is on. The ones that are not there, they switch it on during the program • Monthly fee very stable very nominal charge for extra TV connections • Cable TV reception gotten better in many areas entertainment is shown • Being in one area a person has no choice but to take the operator of the neighborhood • Current Cable Service has gotten better but unfortunately still below expectations..
  • 39. BBBBBBBBeeeeeeeennnnnnnnggggggggaaaaaaaalllllllliiiiiiii MMMMMMMMiiiiiiiinnnnnnnnddddddddsssssssseeeeeeeetttttttt Television provides a Peace of Mind They are Happy with Logic over Desire when minimum positive aspects It’s a low income society where high price of experience is a concept not understood by majority The general Bangladeshi is a simple fellow it comes to Luxury
  • 40. Bengali BBBBBBBeeeeeeennnnnnngggggggaaaaaaallllllliiiiiii HHHHHHHHoooooooouuuuuuuusssssssseeeeeeeehhhhhhhhoooooooolllllllldddddddd TTTTTTTTVVVVVVVV hhhhhhhhaaaaaaaabbbbbbbbiiiiiiiittttttttssssssss Children 1. Kids mostly watch cartoons, movies selective Reality TV Adolescent - Young Adults They watch Sports, Music Reality shows the most Children 1. Kids mostly watch cartoons, movies selective Reality TV Senior Citizen 1. They mostly watch Movies, News, Lifestyle programs, Family drama, Sports, Specific music Reality tv Middle Age 1. They mostly watch Sports, Movies, Drama Series, Music Reality Children 1. Kids mostly watch cartoons, movies selective Reality TV Children 1. Kids mostly watch cartoons, movies selective Reality TV
  • 41. PPPPPPPPeeeeeeeerrrrrrrrcccccccceeeeeeeeppppppppttttttttiiiiiiiioooooooonnnnnnnn ooooooooffffffff DDDDDDDDTTTTTTTTHHHHHHHH They perceive it to be expensive They perceive ‘Clarity’ as a luxury with ‘Just a noticeable difference General People have a Vague idea about the DTH service They perceive the product to be Technically Intensive They perceive all Channels are/will be HD Most ideas are on a WOM level They perceive the owners to be well off
  • 43. TTTTTTTTrrrrrrrruuuuuuuutttttttthhhhhhhh aaaaaaaabbbbbbbboooooooouuuuuuuutttttttt DDDDDDDDTTTTTTTTHHHHHHHH The Product is Expensive The Differentiating Factor It is a High Involvement Product • Set Top Box • Proposed BDT 7,000 • Picture Clarity is Clearly Noticeable • Dish Antennae • Dynamic remote • Signal Strength based installation • Pairing the Device • 4 steps to get to the end product for start up cost • Proposed BDT 500 for monthly fee • Possible number of channels given will be = to what CO is already giving • SD Channels are Spotlessly Clear HD Channels are Brilliantly Clear •The best result is an ‘experience ‘ that is another luxury equipment specific
  • 44. Technical TTTTTTTeeeeeeeccccccchhhhhhhnnnnnnniiiiiiicccccccaaaaaaalllllll RRRRRRRReeeeeeeeaaaaaaaalllllllliiiiiiiittttttttyyyyyyyy ooooooooffffffff DDDDDDDDTTTTTTTTHHHHHHHH + + = = Normal Good but + + = = deleted sides Normal Brilliant SD+USD+HD + Output ONLY
  • 45. Psychological PPPPPPPsssssssyyyyyyyccccccchhhhhhhooooooolllllllooooooogggggggiiiiiiicccccccaaaaaaalllllll RRRRRRRReeeeeeeeaaaaaaaalllllllliiiiiiiittttttttyyyyyyyy Repetitive exposure to HD visual renders SD visual inferior undesirable The eye takes about 5-7 minutes to adjust when jumping from HD visual to SD visual During that time the SD visual seems even more distorted than actual 1st time your eyes experience DTH, it is truly a WOW moment esp. HD Channels
  • 47. To have a successful marketing campaign, WWWWEEEE mmmmuuuusssstttt kkkknnnnoooowwww exactly who we are TTTTAAAARRRRGGGGEEEETTTTIIIINNNNGGGG, and WWWWHHHHYYYY That’s why before we find out who is/are our ttttaaaarrrrggggeeeetttt ggggrrrroooouuuuppppssss let us aaaannnnsssswwwweeeerrrr some Questions which will hhhheeeellllpppp uuuussss ttttoooo kkkknnnnoooowwww who they are…
  • 48. What is the purpose of what we will sell? Is it designed to satisfy a basic need or is it a luxury item The main purpose is to redefine TV entertainment YES it is designed to satisfy the Need for basic entertainment to the Demand for High Quality Entertainment for respective target groups you wish to serve. In other words this service/product can be multi segment customizable NO cable required, NO LCO or MCR involved, DIGITAL CLARITY picture quality, availability of HD What makes our product or service unique? channels, provision for package customization, provision for Content On Demand. All these combined makes a whole NEW concept of TV Entertainment for every TV HH
  • 49. YES it does offer solutions based on the perspective of each segments problem. It brings HD quality Digital Picture Clarity more (system dynamic) to the high end segment. For the Lower end segment devoid of multi Does our product or service offer a solution to a problem that people have – does it make their lives better in some way? What are its benefits? channel entertainment, it brings them the choice of many local foreign channels. Overall the quality of LIFE improves with the new quality of entertainment.
  • 50. So, based on this… Price: Features/Benefits: 1. 2. 3. 4. 5. We can divide our TGs into 3 categories… 1. Urban 2. Sub-Urban 3. Rural
  • 52. UUUUUUUUrrrrrrrrbbbbbbbbaaaaaaaannnnnnnn –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 11111111 Psychographic Profile •Successful •Social •Knowledgeable ••TTeecchh LLoovveerr •Smartphone/TAB/PAD user •Online Savvy •Western/Indian media Influenced •Long time Movie Lover •Long time Sports Lover •One Time Gamer •Workaholic •Not very Active Age : 30 - 40 • Pvt Service/Entrepreneur • HH Income – 100k+ • Bank A/C holder • Smartphone user • Social Media user • May Own 1 car • Possible Family • Many Live in own space
  • 53. UUUUUUUUrrrrrrrrbbbbbbbbaaaaaaaannnnnnnn –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 22222222 Psychographic Profile •Highly Social •Active Age : 18 - 30 ••TTeecchh LLoovveerr •Smartphone/TAB/PAD user •Online Savvy •Western/Indian media Influenced •Long time Movie Lover •Long time Reality TV lover •Long time Sports Lover •Long Time Gamer •Long hours spent on screen • Student / Young Exec • Pvt Uni / IBA / BUET / MNC / LL • Income 25K+ • HH Income 80K+ • Bank A/C holder • Smartphone user • Social Media user • Mostly single • Most Live with parents
  • 54. SSSSSSSSuuuuuuuubbbbbbbb UUUUUUUUrrrrrrrrbbbbbbbbaaaaaaaannnnnnnn –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee Psychographic Profile •Family man Good social standing among Family Age : 25 - 35 • Young Entrepreneur/Skilled Worker • Bachelors/B Com •HH Income 25K+ • Bank A/C holder •Cell phone user • Access to Computer • Mostly married with children • Most Live with parents ••Exposed to City lifestyle •TV entertainment Lover •Sends children to school •Looks to improve Standard of Living constantly •Gives family time on weekends •Politically motivated
  • 55. TTTTTTTThhhhhhhheeeeeeee RRRRRRRRuuuuuuuurrrrrrrraaaaaaaallllllll DDDDDDDDyyyyyyyynnnnnnnnaaaaaaaammmmmmmmiiiiiiiiccccccccssssssss Community Mindset SSeemmii--IIlllliitteerraattee Matbor Imam VViillllaaggee PPoolliittiiccss RReelliiggiioouuss Ultra Conservative Local Politician Head Master Wealthy Land Owner Chairman
  • 56. RRRRRRRRuuuuuuuurrrrrrrraaaaaaaallllllll –– PPPPPPPPrrrrrrrrooooooooffffffffiiiiiiiilllllllleeeeeeee 11111111 Psychographic Profile •Active A more comprehensive • Farmer / Small Trader •HH Income 15K+ • Cell phone user • Land/Small Business Owner • Possible Tractor owner • Married with children •Family man STUDY/RESEARCH is Mostofa Sarwar Farooqui’s Film Television gives some •Good social standing among community •Exposed to City lifestyle •Bangla Cinema Lover •Sends children to school required before idea of how complex this ‘market Approach will to be Rural Market’ can be •Looks to improve business constantly •Participates in community activity •Politically motivated created Age : 25 - 40
  • 57. Market entry MMMMMMMaaaaaaarrrrrrrkkkkkkkeeeeeeettttttt eeeeeeennnnnnntttttttrrrrrrryyyyyyy @@@@@@@@ 22222222 ppppppppaaaaaaaacccccccckkkkkkkkaaaaaaaaggggggggeeeeeeee ppppppppooooooooiiiiiiiinnnnnnnnttttttttssssssss • HD visual hungry able – Premium package – Basic + add ons – Urban touch points • TV entertainment hungry willing – Basic package – Rural touch points – High Lifestyle proposition – Magic of more HD – Dynamic System – Value Added Services • COD (Content on Demand) • MOD (Movie on Demand) – Value proposition – Magic of more CHANNELS
  • 58. Example of a successful EEEEEEExxxxxxxaaaaaaammmmmmmpppppppllllllleeeeeee ooooooofffffff aaaaaaa sssssssuuuuuuucccccccccccccceeeeeeessssssssssssssfffffffuuuuuuulllllll 22222222 MMMMMMMMaaaaaaaarrrrrrrrkkkkkkkkeeeeeeeetttttttt tttttttthhhhhhhheeeeeeeeoooooooorrrrrrrryyyyyyyy • HD visual hungry able – Magic of more HD experience – High Lifestyle • TV entertainment hungry willing – Magic of MORE for LESS –– VVaalluuee ffoorr MMoonneeyy
  • 59. PPOOSSIITTIIOONNIINNGG The KEY to being a Successful Brand
  • 60. Establishing EEEEEEEssssssstttttttaaaaaaabbbbbbbllllllliiiiiiissssssshhhhhhhiiiiiiinnnnnnnggggggg tttttttthhhhhhhhrrrrrrrroooooooouuuuuuuugggggggghhhhhhhh PPPPPPPPoooooooossssssssiiiiiiiittttttttiiiiiiiioooooooonnnnnnnniiiiiiiinnnnnnnngggggggg positioning is… one word with which the customer perceives the brand distinguishes it from competition
  • 61. first link between consumer the brand small luxury safe Reliable spells out the main benefit makes buying decision easier reflects the core brand strength around which other elements are designed
  • 62. HHHHHHHHoooooooowwwwwwww iiiiiiiissssssss iiiiiiiitttttttt ddddddddeeeeeeeerrrrrrrriiiiiiiivvvvvvvveeeeeeeedddddddd???????? Customer Benefit Brand Promise Brand personality Brand associations Will drive the End user benefit Will help to build the 3 Brand properties Business USP PPoossiittiioonniinngg consumer insight It starts with a consumer insight Will help to create the positioning Based on which The USP of business is created
  • 63. OOOOOOOOuuuuuuuurrrrrrrr DDDDDDDDeeeeeeeerrrrrrrriiiiiiiivvvvvvvvaaaaaaaattttttttiiiiiiiioooooooonnnnnnnn Life enriching Experience Brand Promise Brand personality Brand associations TV entertainment redefined Get more out of life I wish I had more options in TV so that I could enjoy more time with my fnf
  • 64. We want the WWWWWWWeeeeeee wwwwwwwaaaaaaannnnnnnttttttt ttttttthhhhhhheeeeeee ccccccccoooooooonnnnnnnnssssssssuuuuuuuummmmmmmmeeeeeeeerrrrrrrr ttttttttoooooooo ssssssssaaaaaaaayyyyyyyy........................ BBBBBBBBeeeeeeeennnnnnnnggggggggaaaaaaaallllllll SSSSSSSSKKKKKKKKYYYYYYYY ggiivveess mmee tthhee mmoosstt CCCCOOOOMMMMPPPPLLLLEEEETTTTEEEE EEEENNNNTTTTEEEERRRRTTTTAAAAIIIINNNNMMMMEEEENNNNTTTT I can possibly get on TTTTVVVV
  • 65. LLOOGGOO FFOORR BBEENNGGAALL SSKKYY Identity
  • 66. We need a LOGO, which will rreepprreesseenntt BBBBeeeennnnggggaaaallll SSSSkkkkyyyy’’’’ssss ACTION and REFLECTION on it
  • 67. A logo doesn’t sell, it identifies… A logo derives its meaning from the quality of the thing it symbolizes, not the other way around. A logo is less important than the product it signifies; what it means is more important than what it looks like. -PAUL RAND
  • 68. So how we looked at it! Whenever we talk or think about cable TV channels, dish antenna or satellite… There are some common visual queues that pop up in our minds
  • 70.
  • 71.
  • 73.
  • 75. How we looked at it! OOOOOOOOppppppppttttttttiiiiiiiioooooooonnnnnnnn 55555555 + +
  • 76.
  • 77.
  • 79. TTTTTTTTVVVVVVVVCCCCCCCC BBBBBBBBaaaaaaaasssssssseeeeeeeedddddddd • VVVVIIIISSSSUUUUAAAALLLLLLLLYYYY IIIIMMMMPPPPAAAACCCCTTTTFFFFUUUULLLL • IIIINNNNFFFFOOOORRRRMMMMAAAATTTTIIIIVVVVEEEE • CCCCAAAALLLLLLLL FFFFOOOORRRR AAAACCCCTTTTIIIIOOOONNNN SSSSMMMMAAAARRRRTTTTLLLLYYYY embedded in Heading • Mentioning we are the PPPPIIIIOOOONNNNEEEEEEEERRRRSSSS of service
  • 80. CCCCCCCCeeeeeeeelllllllleeeeeeeebbbbbbbbrrrrrrrriiiiiiiittttttttyyyyyyyy EEEEEEEEnnnnnnnnddddddddoooooooorrrrrrrrsssssssseeeeeeeemmmmmmmmeeeeeeeennnnnnnntttttttt • PPPPEEEERRRRSSSSOOOONNNNAAAA IIIIMMMMPPPPAAAACCCCTTTTFFFFUUUULLLL • IIIINNNNFFFFOOOORRRRMMMMAAAATTTTIIIIVVVVEEEE • EEEEnnnnddddoooorrrrsssseeeedddd CCCCAAAALLLLLLLL FFFFOOOORRRR AAAACCCCTTTTIIIIOOOONNNN
  • 81. PPPPPPPPrrrrrrrroooooooodddddddduuuuuuuucccccccctttttttt pppppppprrrrrrrroooooooommmmmmmmoooooooottttttttiiiiiiiioooooooonnnnnnnn Product Promotion • IIIINNNNFFFFOOOORRRRMMMMAAAATTTTIIIIVVVVEEEE • BBBBRRRRAAAANNNNDDDD NNNNAAAAMMMMEEEE Highlight • PPPPRRRROOOODDDDUUUUCCCCTTTT Highlight •• CCCCCCCCAAAAAAAALLLLLLLLLLLLLLLL FFFFFFFFOOOOOOOORRRRRRRR AAAAAAAACCCCCCCCTTTTTTTTIIIIIIIIOOOOOOOONNNNNNNN SSSSSSSSMMMMMMMMAAAAAAAARRRRRRRRTTTTTTTTLLLLLLLLYYYYYYYY embedded in Heading • Mentioning we are the PPPPIIIIOOOONNNNEEEEEEEERRRRSSSS of service
  • 82. AAAAAAAATTTTTTTTLLLLLLLL PPPPPPPPrrrrrrrroooooooommmmmmmmoooooooottttttttiiiiiiiioooooooonnnnnnnnaaaaaaaallllllll CCCCCCCCoooooooosssssssstttttttt Newspaper Ins Total Size Color Cost Prothom Alo 8 360 4 Color 4,224,000 The Daily Star 8 480 4 Color 3,456,000 VAT @ 15% 1,152,000 Total 16 840 8,832,000 Press Television Duration Day Qty/Day Qty 1st Week Cost Maasranga 60 Sec 7 Days 37 259 6,825,000 Channel i 27 189 6,618,500 NTV 34 238 6,237,000 ATN News 8 56 2,877,000 Total 106 742 22,557,500 TVC
  • 83. OOuurr aapppprrooaacchh aarrmmeedd wwiitthh kknnoowwlleeddggee 1. Positioning will be done through Thematic communication which will define our Differentiating Factor brand essence. 22.. EExxppeerriieennccee//sseerrvviiccee wwiillll bbee hhaannddlleedd aass aa ttaaccttiiccaall iissssuuee wwiitthh activations, we will keep on communicating them as we develop them 3. TG tapping will be done through specific channel development 4. All other communication will be in line with our positioning
  • 84. Feedback FFFFFFFeeeeeeeeeeeeeedddddddbbbbbbbaaaaaaaccccccckkkkkkk DDDDDDDDiiiiiiiissssssssccccccccuuuuuuuussssssssssssssssiiiiiiiioooooooonnnnnnnn Your INPUTS NNOOWW wwee nneeeedd ttoo kknnooww DDEETTAAIILLSS ooff tthhee PRODUCT Based on your inputs, revision on this communication/creative strategy.
  • 85. TTHHAANNKK YYOOUU Was a pleasure