communication, process of communication, function of communication

1. COMMUNICATION

2. COMMUNICATION
MEANING
Communication is the process of
exchanging information. Information is
conveyed as words, tone of voice, and
body language.

4. DEFINITION
“Communication is the process of passing
information and understanding from one
person to another.”
“Communication is the giving and receiving of
information signals or messages by talk,
writing, gestures and signals.”

5. FLOW OF COMMUNICATION

6. ROLE OF COMMUNICATION
• Communication is the life blood of the business. No
business can develop in the absence of effective
communication system.
• Communication is the mortar that holds an
organization together, whatever its business or its
size.
• When people within the organization communicate
with each other, it is internal communication and
when people in the organization communicate with
anyone outside the organization it is called external
communication.
• Ability to work well in teams, to manage your
subordinates and your relationship with seniors,
customers and colleagues depends on your
communication skill.

7. FUNCTIONS
OF
COMMUNICATION

8. 1. For Instruction

9. 2. For Integration

10. 3. For Information

11. 4. For Evaluation

12. 5. For Direction

13. 6. For Teaching

14. 7. For Influencing

15. 8. For Image Building

16. 9. For Employees
Orientation

17. 10. Others
*effective decision making