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STRATEGIES FOR 
DEVELOPMENT: THE 
ROLE OF PLANNING 
IN TOURISM 
Aroj Bashir 
& 
Muhammad Qasim 
University of Gujrat
CONTENTS 
 Introduction 
 Planning and planning processes 
 General model of the planning process 
 Tourism and planning 
 Tourism planning at national, regional and local 
levels 
 Planning Help to tourism for Sustainable
INTODUCTION 
 The role of planning in shaping 
physical developments, highlights 
those aspects of tourism planning in 
which geographical perspectives are 
most useful in delivering an 
understanding of processes of 
change, although clearly this is not 
the only way in which tourism is 
influenced by planning processes. 
 Tourism planning is an overtly 
geographic phenomenon, varying 
not only through time but, more 
significantly, across space. Planning 
at national, regional and local scales 
is now widely encountered.
INTODUCTION 
 Planning has a key role to play in resolving many of 
the conflicts that such developments may generate. 
Planning contain at different mechanism for: 
 Integrating tourism alongside other economic sectors 
 Shaping and controlling physical patterns of 
development 
 conserving scarce or important resources 
 Providing frameworks for active promotion and 
marketing of destinations
 Planning has been defined in various ways, but a 
common perspective recognizes it as an ordered 
sequence of operations and actions that are designed 
to realize either a single goal or a set of inter-related 
goals and objectives. 
 From this broadly based definition, it follows that 
planning (including planning for tourism) may take 
on a variety of forms and may be deployed in a great 
diversity of situations including physical and 
economic development, service provision 
infrastructure improvement, marketing and business 
operations.
This conceptualization implies that planning is (or should be) a 
process 
Planning 
Process
 Sets out a general model of the planning process in 
which the principal elements in devising and 
implementing a plan are predict as a series of key 
stages.
There are several features of the general planning 
model to emphasize: 
 There is a progression within the planning process 
from the general to the specific. The process begins 
with broad goals and refines these to produce 
specific policies for implementation. 
 There is an evident circularity in the process by 
which objectives and the options for realizing those 
objectives are open to review and amendment in the 
light of either background analysis or the 
performance of the plan in practice.
 The general model maps out a set of procedures that 
allow planning to be adaptive to changing circum-stances, 
a quality that is especially important to 
tourism planning, where patterns of demand and 
supply are often volatile. Flexibility should be a key 
concept for tourism planners. 
 The general model defines a typical process out of 
which may be derived many different types of plan 
or planning approach.
 General 
sequence 
for the 
production 
and 
implement 
ation of a 
plan
Master Plan 
 The master plan approach is perhaps the most 
traditional and also the least suited to the particular 
requirements of tourism. 
 Master plans centre on the production of a perfect 
statement that provides a framework for guiding 
development. 
 The plan defines an end-state (or set of targets) 
towards which public and/or private agencies are 
encouraged to work.
Master Plan 
 Targets are normally expected to be attainable within 
set time periods—typically a five-year time 
horizon—and once set in motion, a master plan is 
normally left to run its course until its time has 
elapsed 
 The master plan approach has the advantage of 
adopting a comprehensive view of development 
processes but has also been widely criticized as being 
too rigid, inflexible and ultimately unrealistic—not 
least in the guidance of a variable activity such as 
tourism.
Incremental Plans 
 The key difference between incremental plans and 
master plans is that whereas the master plan is a 
periodic exercise, incremental planning recognizes a 
need for constant adjustment of development process 
to reflect changing conditions.
Incremental Plans 
 The master plan approach, in defining a blueprint for 
development, would place an emphasis upon Stages 
1 and 2 of the general model (specification of broad 
goals and objectives), the incremental approach 
shows a much greater concern for Stages 8–10 
(monitoring, revision of policy and objectives, and 
adoption of revised plans).
Systematic Plans 
 The systems is founded on the recognition of 
interconnections between elements within the system, such 
that change in one factor will produce consequential and 
predictable change elsewherewithinthe system. 
 In a planning context, systems approaches attempt to draw 
together four key elements—activity, communications, 
spaces and time—and map the interdependence between 
these inproducingpatterns ofdevelopment.
 The advantages of a systems approachtoplanning are that it 
is comprehensive, flexible, integrative andrealistic, aswell as 
being willing to implementation at a range of geographic 
scales. 
 On the negative side, however, a systems approach requires 
a great deal of information in order to comprehend howthe 
systemactuallyworks. 
 It remains the least widely applied of the three methods 
described 
Systematic Plans
 Planning is important in tourism for a wide 
range of reasons. But which have six important. 
1st 
 Pysical planning processes to control 
development, it provides a mechanism 
for a structured provision of tourist 
facilities and associated infrastructure 
over quite large geographic areas. 
 This geographic dimension has become 
a more significant aspect as tourism has 
developed. Initially, most forms of 
tourism planning were localized and 
site-specific, reflecting the rather limited 
horizons that originally characterized 
most patterns of tourism.
2nd 
 In view of the natural patterns of 
fragmentation within tourism, any systems 
that permit co-ordination of activity are likely 
to become essential to the development of the 
industry’spotential. 
 This fragmentation is mirror in the many 
different elements that are required to come 
together within a tourism plan, including 
accommodation, attractions, transportation, 
marketing andarange ofhumanresources. 
 Planning systems (when applied in a 
marketing context) will also enable the 
promotion and management of tourism 
places and their products, once they are 
formed.
3rd 
 Its clear links between planning and 
principles of sustainability. 
 Implicit in the concept of sustainable 
tourism are a range of interventions 
aimed not only at conserving 
resources upon which the industry 
depends, but also at maximizing the 
benefits to local populations that 
may accrue through proper 
management of those resources.
4th 
 Planning can be a mechanism for the distribution and 
redistribution of tourism-related investment and economic 
benefits. 
 This is a particularly important role for planning given that 
tourism is becoming an industry of global significance but 
one where activity does not fall evenly across different 
regions and where the spatial patterns of tourist preference 
are alsolevel tovariationthroughtime. 
 Planning may assist both the development of new tourist 
places and, where necessary, the economic realignment of 
establishedplaces that touristshavebeguntodesert.
5th 
 The integration of tourism into 
planning systems gives the industry 
a political significance (since most 
planning systems are subject to 
political influence and control) and 
therefore provides a measure of 
status and legitimacy for an activity 
that has not always been taken too 
seriously as a force for economic and 
social change.
6th 
 A common goal of planning is to anticipate likely 
demand pattern and to attempt to match supply to those 
demands. 
 Through the exercise of proper controls over physical 
development and service delivery, planning will aim to 
maximize visitor satisfaction. 
 There is now sufficient evidence from around the world 
that the unplanned tourist destinations are the ones that 
are most likely to be associated with negative impacts 
and low levels of visitor satisfaction, whereas the 
application of effective planning has often enhanced the 
tourism product, to the benefit of both host and visitor 
alike.
 The use of geographical scale is a particularly 
valuable device for drawing out key differences in 
emphasis and application within tourism planning, 
and to illustrate the point, the chapter now addresses 
tourism planning at the national, regional and local 
levels. 
 First, although we may distinguish various 
geographic scales of planning intervention in 
tourism, these should be seen as interconnected 
rather than separate spheres of development.
 Second, in view of the 
interconnectivity between the 
different scales of planning, it 
follows that some areas of concern 
will form strands that run across all 
three levels, albeit with varying 
degrees of emphasis. 
 Third, it is inevitable that given the 
widely differing developmental 
situations in which tourism planning 
is applied, there will be marked 
differences within as well as 
between levels, from place to place.
 The significance accorded to national-level 
planning of tourism varies 
considerably between destinations but 
is typically conceptual in character and 
normally seeks to define primary goals 
for tourism development and identify 
policies and broad strategies for their 
implementation. 
 a growing number of nations, 
especially in the developing world, 
have positioned tourism centrally 
within their national economic 
development plans.
 Second common role for national tourism 
plans is the designation of tourism 
development regions. 
 This may be done for any of several 
reasons: to help structure programmes for 
the redistribution of wealth and to narrow 
inter-regional disparities; to create 
employment in areas where 
unemployment is an issue; or to channel 
tourism development into zones that 
possess appropriate attractions and 
infrastructure and are therefore 
considered suitable for tourism.
 A third focus of national-level tourism 
planning is marketing, and this is 
especially prominent amongst developed 
destinations that possess the expertise 
and the resources to form and promote a 
distinctive set of national tourism 
products. 
 The strategic planning of British tourism 
development at the national level is 
largely absent and the primary role of 
national agencies such as the British 
Tourism Authority (BTA) is the 
marketing of British destinations to 
domestic and, especially, foreign 
travellers.
 In comparison with national forms of 
tourism planning, regional tourism plans 
are usually distinguished by a marked 
increase in the level of detail and a 
sharper focus upon particular 
developmental issues. 
 National plans tend to be broad 
statements of intent, but at the regional 
level the implications of those intents can 
be mapped far more precisely and 
planning can reflect specific requirements. 
 The implications of development 
proposals for individual localities also 
become more apparent, some degree of 
public interest or participation within the 
tourism planning process may also be 
evident.
 Several themes are likely to be carried through 
fromthenational to regional levels; inparticular: 
 Concerns for the impact of tourism upon 
regionaleconomiesandemploymentpatterns. 
 Development of infrastructure, including 
transport systems to assist in the circulation of 
visitorswithin the region, aswell as provision of 
public utilities such as power and water 
supplies,bothofwhichare frequentlyorganized 
at regional levels. 
 Further spatial structuring in which tourism 
localitieswithinregionsareidentified. 
 Regional-level marketing and promotion, 
especially where the region possesses a 
particular identity and/or set of tourism 
products.
 Local-level planning of tourism is a highly 
variable activity, reflecting the diversity of local 
situations inwhichtourismisdeveloped. 
 Most forms of local tourism plan are primarily 
focused upon the physical organisation of 
tourism resources (accommodation, local 
transport, catering and local attractions), the 
control of physical development (such as hotel 
construction) and the exercise of local visitor 
management. 
 Local plans are typically short term and 
regulatory in nature (rather than being longer-term, 
strategic statements) with particular 
concerns for reducing development conflicts and 
harmonizing activities that use the same spaces 
and/or resources.
 Localplanningis oftenseenas themost effective level for the 
 implementation of physical land use plans and associated 
tasks such as the spatial zoning of activity and 
developments. 
 it is the planning level at which there is most likely to be a 
legallyenforceable systemofplanning control. 
 In most cases the appropriateness of a proposed 
development is most effectively judged in a local context, 
since this is the level atwhich impacts are to bemost clearly 
felt.
 Sustainable tourism is about re-focusing 
and adapting. A balance 
must be found between limits 
and usage so that continuous 
changing, monitoring and 
planning ensure that tourism can 
be managed. This requires 
thinking long-term (10, 20+ years) 
and realizing that change is often 
cumulative, gradual and 
irreversible. Economic, social and 
environmental aspects of 
sustainable development must 
include the interests of all 
stakeholders including 
indigenous people, local 
communities, visitors, industry 
and government.
Tourism Planning

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Tourism Planning

  • 1. STRATEGIES FOR DEVELOPMENT: THE ROLE OF PLANNING IN TOURISM Aroj Bashir & Muhammad Qasim University of Gujrat
  • 2. CONTENTS  Introduction  Planning and planning processes  General model of the planning process  Tourism and planning  Tourism planning at national, regional and local levels  Planning Help to tourism for Sustainable
  • 3. INTODUCTION  The role of planning in shaping physical developments, highlights those aspects of tourism planning in which geographical perspectives are most useful in delivering an understanding of processes of change, although clearly this is not the only way in which tourism is influenced by planning processes.  Tourism planning is an overtly geographic phenomenon, varying not only through time but, more significantly, across space. Planning at national, regional and local scales is now widely encountered.
  • 4. INTODUCTION  Planning has a key role to play in resolving many of the conflicts that such developments may generate. Planning contain at different mechanism for:  Integrating tourism alongside other economic sectors  Shaping and controlling physical patterns of development  conserving scarce or important resources  Providing frameworks for active promotion and marketing of destinations
  • 5.  Planning has been defined in various ways, but a common perspective recognizes it as an ordered sequence of operations and actions that are designed to realize either a single goal or a set of inter-related goals and objectives.  From this broadly based definition, it follows that planning (including planning for tourism) may take on a variety of forms and may be deployed in a great diversity of situations including physical and economic development, service provision infrastructure improvement, marketing and business operations.
  • 6. This conceptualization implies that planning is (or should be) a process Planning Process
  • 7.  Sets out a general model of the planning process in which the principal elements in devising and implementing a plan are predict as a series of key stages.
  • 8. There are several features of the general planning model to emphasize:  There is a progression within the planning process from the general to the specific. The process begins with broad goals and refines these to produce specific policies for implementation.  There is an evident circularity in the process by which objectives and the options for realizing those objectives are open to review and amendment in the light of either background analysis or the performance of the plan in practice.
  • 9.  The general model maps out a set of procedures that allow planning to be adaptive to changing circum-stances, a quality that is especially important to tourism planning, where patterns of demand and supply are often volatile. Flexibility should be a key concept for tourism planners.  The general model defines a typical process out of which may be derived many different types of plan or planning approach.
  • 10.  General sequence for the production and implement ation of a plan
  • 11.
  • 12. Master Plan  The master plan approach is perhaps the most traditional and also the least suited to the particular requirements of tourism.  Master plans centre on the production of a perfect statement that provides a framework for guiding development.  The plan defines an end-state (or set of targets) towards which public and/or private agencies are encouraged to work.
  • 13. Master Plan  Targets are normally expected to be attainable within set time periods—typically a five-year time horizon—and once set in motion, a master plan is normally left to run its course until its time has elapsed  The master plan approach has the advantage of adopting a comprehensive view of development processes but has also been widely criticized as being too rigid, inflexible and ultimately unrealistic—not least in the guidance of a variable activity such as tourism.
  • 14. Incremental Plans  The key difference between incremental plans and master plans is that whereas the master plan is a periodic exercise, incremental planning recognizes a need for constant adjustment of development process to reflect changing conditions.
  • 15. Incremental Plans  The master plan approach, in defining a blueprint for development, would place an emphasis upon Stages 1 and 2 of the general model (specification of broad goals and objectives), the incremental approach shows a much greater concern for Stages 8–10 (monitoring, revision of policy and objectives, and adoption of revised plans).
  • 16. Systematic Plans  The systems is founded on the recognition of interconnections between elements within the system, such that change in one factor will produce consequential and predictable change elsewherewithinthe system.  In a planning context, systems approaches attempt to draw together four key elements—activity, communications, spaces and time—and map the interdependence between these inproducingpatterns ofdevelopment.
  • 17.  The advantages of a systems approachtoplanning are that it is comprehensive, flexible, integrative andrealistic, aswell as being willing to implementation at a range of geographic scales.  On the negative side, however, a systems approach requires a great deal of information in order to comprehend howthe systemactuallyworks.  It remains the least widely applied of the three methods described Systematic Plans
  • 18.  Planning is important in tourism for a wide range of reasons. But which have six important. 1st  Pysical planning processes to control development, it provides a mechanism for a structured provision of tourist facilities and associated infrastructure over quite large geographic areas.  This geographic dimension has become a more significant aspect as tourism has developed. Initially, most forms of tourism planning were localized and site-specific, reflecting the rather limited horizons that originally characterized most patterns of tourism.
  • 19. 2nd  In view of the natural patterns of fragmentation within tourism, any systems that permit co-ordination of activity are likely to become essential to the development of the industry’spotential.  This fragmentation is mirror in the many different elements that are required to come together within a tourism plan, including accommodation, attractions, transportation, marketing andarange ofhumanresources.  Planning systems (when applied in a marketing context) will also enable the promotion and management of tourism places and their products, once they are formed.
  • 20. 3rd  Its clear links between planning and principles of sustainability.  Implicit in the concept of sustainable tourism are a range of interventions aimed not only at conserving resources upon which the industry depends, but also at maximizing the benefits to local populations that may accrue through proper management of those resources.
  • 21. 4th  Planning can be a mechanism for the distribution and redistribution of tourism-related investment and economic benefits.  This is a particularly important role for planning given that tourism is becoming an industry of global significance but one where activity does not fall evenly across different regions and where the spatial patterns of tourist preference are alsolevel tovariationthroughtime.  Planning may assist both the development of new tourist places and, where necessary, the economic realignment of establishedplaces that touristshavebeguntodesert.
  • 22. 5th  The integration of tourism into planning systems gives the industry a political significance (since most planning systems are subject to political influence and control) and therefore provides a measure of status and legitimacy for an activity that has not always been taken too seriously as a force for economic and social change.
  • 23. 6th  A common goal of planning is to anticipate likely demand pattern and to attempt to match supply to those demands.  Through the exercise of proper controls over physical development and service delivery, planning will aim to maximize visitor satisfaction.  There is now sufficient evidence from around the world that the unplanned tourist destinations are the ones that are most likely to be associated with negative impacts and low levels of visitor satisfaction, whereas the application of effective planning has often enhanced the tourism product, to the benefit of both host and visitor alike.
  • 24.
  • 25.
  • 26.  The use of geographical scale is a particularly valuable device for drawing out key differences in emphasis and application within tourism planning, and to illustrate the point, the chapter now addresses tourism planning at the national, regional and local levels.  First, although we may distinguish various geographic scales of planning intervention in tourism, these should be seen as interconnected rather than separate spheres of development.
  • 27.  Second, in view of the interconnectivity between the different scales of planning, it follows that some areas of concern will form strands that run across all three levels, albeit with varying degrees of emphasis.  Third, it is inevitable that given the widely differing developmental situations in which tourism planning is applied, there will be marked differences within as well as between levels, from place to place.
  • 28.
  • 29.  The significance accorded to national-level planning of tourism varies considerably between destinations but is typically conceptual in character and normally seeks to define primary goals for tourism development and identify policies and broad strategies for their implementation.  a growing number of nations, especially in the developing world, have positioned tourism centrally within their national economic development plans.
  • 30.  Second common role for national tourism plans is the designation of tourism development regions.  This may be done for any of several reasons: to help structure programmes for the redistribution of wealth and to narrow inter-regional disparities; to create employment in areas where unemployment is an issue; or to channel tourism development into zones that possess appropriate attractions and infrastructure and are therefore considered suitable for tourism.
  • 31.  A third focus of national-level tourism planning is marketing, and this is especially prominent amongst developed destinations that possess the expertise and the resources to form and promote a distinctive set of national tourism products.  The strategic planning of British tourism development at the national level is largely absent and the primary role of national agencies such as the British Tourism Authority (BTA) is the marketing of British destinations to domestic and, especially, foreign travellers.
  • 32.
  • 33.  In comparison with national forms of tourism planning, regional tourism plans are usually distinguished by a marked increase in the level of detail and a sharper focus upon particular developmental issues.  National plans tend to be broad statements of intent, but at the regional level the implications of those intents can be mapped far more precisely and planning can reflect specific requirements.  The implications of development proposals for individual localities also become more apparent, some degree of public interest or participation within the tourism planning process may also be evident.
  • 34.  Several themes are likely to be carried through fromthenational to regional levels; inparticular:  Concerns for the impact of tourism upon regionaleconomiesandemploymentpatterns.  Development of infrastructure, including transport systems to assist in the circulation of visitorswithin the region, aswell as provision of public utilities such as power and water supplies,bothofwhichare frequentlyorganized at regional levels.  Further spatial structuring in which tourism localitieswithinregionsareidentified.  Regional-level marketing and promotion, especially where the region possesses a particular identity and/or set of tourism products.
  • 35.  Local-level planning of tourism is a highly variable activity, reflecting the diversity of local situations inwhichtourismisdeveloped.  Most forms of local tourism plan are primarily focused upon the physical organisation of tourism resources (accommodation, local transport, catering and local attractions), the control of physical development (such as hotel construction) and the exercise of local visitor management.  Local plans are typically short term and regulatory in nature (rather than being longer-term, strategic statements) with particular concerns for reducing development conflicts and harmonizing activities that use the same spaces and/or resources.
  • 36.  Localplanningis oftenseenas themost effective level for the  implementation of physical land use plans and associated tasks such as the spatial zoning of activity and developments.  it is the planning level at which there is most likely to be a legallyenforceable systemofplanning control.  In most cases the appropriateness of a proposed development is most effectively judged in a local context, since this is the level atwhich impacts are to bemost clearly felt.
  • 37.  Sustainable tourism is about re-focusing and adapting. A balance must be found between limits and usage so that continuous changing, monitoring and planning ensure that tourism can be managed. This requires thinking long-term (10, 20+ years) and realizing that change is often cumulative, gradual and irreversible. Economic, social and environmental aspects of sustainable development must include the interests of all stakeholders including indigenous people, local communities, visitors, industry and government.