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Non Verbal Communication

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Presentation on Non Verbal Communication

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Non Verbal Communication

  1. 1. Non-verbal Communication as a Transaction Any information or emotion communicated in a way other than words is Non-verbal Communication
  2. 2. BODILY SPEAKING… 65%In a general conversation between two persons, atleast 65% of it is conveyed through the body(non verbal channel) Facial Expression 55% Vocal 38% Verbal 7% Facial Expression Vocal Verbal
  3. 3. Types of Non Verbal Communication Facial Expressions Gestures & Postures Paralinguistics Body Language & Behaviour Eye Contact Haptics Appearance
  4. 4. Facial Expressions Facial expressions are responsible for a huge proportion of nonverbal communication. Consider how much information can be conveyed with a smile or a frown. The look on a person's face is often the first thing we see, even before we hear what they have to say. While nonverbal communication and behavior can vary dramatically between cultures, the facial expressions for happiness, sadness, anger, and fear are similar throughout the world.
  5. 5. Some common expressions used or seen in general are illustrated with these pictorial examples: In the pictures alongside we can see the differences between different moods, like notice the difference in the facial features and expressions of a happy and a sad person.
  6. 6. Gestures and Postures Deliberate movements and signals are an important way to communicate without words. Common gestures include waving, pointing and using fingers to indicate numerals. Other gestures are arbitrary and related to culture. Positive Gestures • Open Palms • Eye-to-eye confrontation • Smile • Equal Handshake Postures • Standing position • Walking style • Hand Movements
  7. 7. Paralinguistics • Paralinguistics refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness, inflection, and pitch. Consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret approval and enthusiasm. The same words said in a hesitant tone of voice might convey disapproval and a lack of interest. Alongside is a real life, day-to-day example of the impact of paralinguistics:-
  8. 8. Body Language and Behaviour • Posture and movement can also convey a great deal of information. Media have focused on the over- interpretation of defensive postures, arm-crossing, and leg- crossing because they can depict a lot. • While these nonverbal behaviors can indicate feelings and attitudes, research suggests that body language is far more subtle and less definitive than previously believed. Here is an instance of the ideal body language and appearance at a formal workplace:-
  9. 9. Eye Contact • The eyes play an important role in nonverbal communication as looking, staring and blinking are important nonverbal behaviors. When people encounter people or things that they like, the rate of blinking increases and pupils dilate. Looking at another person can indicate a range of emotions including hostility, interest, and attraction. • People also utilize eye gaze as a means to determine if someone is being honest. Normal, steady eye contact is often taken as a sign that a person is telling the truth and is trustworthy. Shifty eyes and an inability to maintain eye contact, on the other hand, is frequently seen as an indicator that someone is lying or being deceptive. • Eye contact can portray the proximity between people.
  10. 10. Haptics • Haptic communication is a branch of nonverbal communication that refers to the ways in which people and animals communicate and interact via the sense of touch. Touch or haptics, from the ancient Greek word haptikos is extremely important for communication; it is vital for survival. The sense of touch allows one to experience different sensations such as: pleasure, pain, heat, or cold.
  11. 11. Appearance • Our choice of color, clothing, hairstyles, and other factors affecting appearance are also considered a means of nonverbal communication. Research on color psychology has demonstrated that different colors can evoke different moods. Appearance can also alter physiological reactions, judgments, and interpretations. • Appearance has a huge impact on first impression which can be vital on many places whether at work or on a personal affair.
  12. 12. Summary • Non-Verbal communication plays a very significant role ineffectiveness of interaction.It is important to project oneself as positive and professional, not just by words, but through actions as well. • It has three main categories: sign language, body language and para language. • It also includes kinesics, proxemics, chronemics, haptics.
  13. 13. MADE BY : Arpan Bose
  • RinkiVerma5

    Dec. 6, 2019
  • rohitsuresh123

    Nov. 29, 2019
  • NancyNzekwe

    Nov. 27, 2019
  • kamathampavankumar

    Sep. 6, 2019

Presentation on Non Verbal Communication

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