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20 Shocking Secrets
About the News Business
alexa schirtzinger | july 2014
(apologies to Upworthy)
What’s coming:
● Theory
● Data
● Secrets!
First, a quick intro.
Stanford!
startup:
“a human institution designed to
create new products and services
under conditions of extreme
uncertainty”
Eric Ries
The internet’s “democratizing” effect
● access to information
● communication
● content creation
(here comes the theory)
What is “content”?
If the supposedly self-involved members of the
creative class can organize to assert some
control over what they make — the magical
stuff now routinely referred to as “content”
— then maybe other residents of the
beleaguered middle might be inspired by their
examples.
A.O. Scott
“Ads are just as much content
as anything else.”
Dylan Smith, LION
the pipe
(now for some data)
Based on my survey of approximately 40 alt-weekly stakeholders.
Based on my survey of approximately 40 alt-weekly stakeholders.
[T]he trends are clear: people, especially the
young, are turning to the Internet for more and
more of their news and developing an
effective digital strategy is essential for
long-term survival.
Paul Grabowicz, UC Berkeley
Independent Media Network
● “We are a social enterprise”
● operations:
o tech support/training
o national/regional sales
o eventually, local sales
● revenue from national, regional, local sales
Texas Tribune
● “Relentlessly entrepreneurial”
● Texas-based, politically involved audience
credit: Jake Batsell
credit: Jake Batsell
Berkeleyside
● Small and lean (3 people)
● operations:
o daily neighborhood reporting
o memberships
o one big event: Uncharted: Festival of Ideas
● Revenue from local ad sales, events,
memberships
Why should we care?
“In the past decade, what [we] do to
engage customers has changed almost
beyond recognition. Tools and strategies
that were cutting-edge just a few years ago
are fast becoming obsolete, and new
approaches are appearing every day…
“…yet in most companies, the
organizational structure…hasn’t changed
[in 40 years].”
Harvard Business Review
Secrets!
1. Know your audience
2. Know
thyself
3. Know your purpose
credit: Disney
4. Listen
5. Get personal
6. Engage
7. Enlist allies
8. ...and put them to work!
9. Consider your user...
10. ...the use case...
11. ...and the whole journey.
12. Just do it.
13. Rough beats ready
>
14. Take time to reflect
15. Be transparent
16. Innovate continuously
17. Get the data
18. Challenge ALL of your
assumptions—even the
ones you know to be true
19. Tear down your firewall
credit: npr.org
20. Have fun.

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