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Survey on Vietnamese usage of beauty services
-53% take attention to beauty without spending enough money
Survey information
• Survey about Vietnamese usage of beauty services
• 400 Vietnamese females above 20 years old
• Conducted in April, 2015
Executive Summary
• Only 57% of Vietnamese females do skin care, 31%
make-ups for their beauty maintenance
• 53% pay attention to beauty without spending much
money
• Higher income earners spend enough money on beauty
• Hair treatment (72%) and facial treatment (52%) are the
most popular beauty services
• Price is the most important when choosing beauty
services
What do you do to maintain your beauty?
62%
57%
49%
43%
36%
36%
31%
21%
13%
3%
0% 20% 40% 60% 80%
Sleep enough
Do skincare
Exercise
Take supplements
Cere about foods
Eat organic foods
Do make-ups
Go to esthetic salon or SPA
I do not do anything
Others
Only 57% mentioned skin care, 31% make-ups
What do you do to maintain your beauty? (by age)
73%
64%
58%
54%
49%
44%
39%
36%
16%
4%
53%
49%
39%
28%
26%
34%
24%
14%
15%
3%
0% 20% 40% 60% 80%
Sleep enough
Do skincare
Exercise
Take supplements
Cere about foods
Eat organic foods
Do make-ups
Go to esthetic salon or SPA
I do not do anything
Others
20's 30's
30’s do beauty maintenance much more than 20’s
Which of the following do you care?
49%
40%
48%
51%
51%
40%
25%
39%
46%
38%
40%
41%
44%
26%
88%
85%
86%
91%
91%
84%
51%
0% 20% 40% 60% 80% 100%
White skin
Moisturized skin
Wrinkles
Acnes
Tanning
Oily skin
Small face
■I care very much ■I care
Care about acnes and UV especially
What are the information sources to get info about
your beauty?
66%
63%
51%
50%
34%
27%
25%
16%
16%
15%
3%
0% 20% 40% 60% 80%
Facebook
Friends
Webiste
Newspaper/Magazine
TV
Youtube
Shop assistant
Blogs
Shop flyer
Parents
Others
Friends and Facebook are the most common information
sources
Which of the following is applicable to you?
53%
24%
11%
10%
3%
0% 20% 40% 60%
I care and take action without much
spending
I care and spend enough money
I care but do not take any special action
I do not care so much
I do not care at all
53% pay attention to beauty without spending
much money
Which of the following is applicable to you? (by income)
22%
68%
7%
2%
0%
57%
19%
12%
11%
2%
0% 20% 40% 60% 80%
I care and take action without much
spending
I care and spend enough money
I care but do not take any special action
I do not care so much
I do not care at all
■>15M VND ■<15M VND
Higher income earners are spending enough
Which of the following do you go?
73%
41%
32%
21%
5%
4%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Hair salon
Local Spa
Nail salon
Local beauty salon
Foreign beauty salon
Foreign spa
Foreign spa/beauty salons have not been
prevalent among Vietnamese
Which of the following do you go? (by income)
69%
72%
64%
69%
31%
15%
74%
38%
28%
15%
2%
3%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Hair salon
Local Spa
Nail salon
Local beauty salon
Foreign beauty salon
Foreign spa
Foreign spas/salons are used only by higher income
earners
■>15M VND ■<15M VND
What beauty services are you interested?
68%
62%
57%
46%
44%
44%
37%
31%
30%
27%
21%
16%
12%
0% 20% 40% 60% 80%
Hair treatment
Facial cleansing
Facial massage
Spots, scars, bruise removal
Body massage
Head massage
Nail care / Nail art
Food massage
Anti-blemish treatment
Hair removal
Slimming
Eyebrow spraying, tattooing
Lips spraying, tattooing
Vietnamese have higher interests especially in
services for skin
What beauty services do you take?
72%
57%
47%
38%
32%
28%
20%
20%
8%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Hair treatment
Facial treatment
Eyebrow cutting
Nail care
Body massage
Waxing
Eyelash treatment
Slimming
Others
Hair treatment(72%) facial treatment (52%)
are the most popular services
What beauty services do you take? (by age)
75%
68%
57%
49%
46%
39%
27%
30%
7%
69%
47%
35%
31%
23%
22%
21%
13%
10%
0% 20% 40% 60% 80%
Hair treatment
Facial treatment
Eyebrow cutting
Nail care
Body massage
Waxing
Eyelash treatment
Slimming
Others
20's 30's
30’s take more various services
What beauty services do you take? (by income)
93%
95%
76%
81%
83%
78%
66%
59%
2%
70%
53%
44%
33%
26%
22%
15%
15%
9%
0% 20% 40% 60% 80% 100%
Hair treatment
Facial treatment
Eyebrow cutting
Nail care
Body massage
Waxing
Eyelash treatment
Slimming
Others
Those with higher income take various services
■>15M VND ■<15M VND
How much do you spend in average at beauty salon or
esthetic salon each time?
14%
16%
20%
20%
13%
6%
2%
5%
2%
3%
1%
0% 5% 10% 15% 20% 25%
I have never experienced
Up to 100,000 VND
100,001 VND - 300,000 VND
300,001 VND - 500,000 VND
500,001 VND - 1,000,000 VND
1,000,001 VND - 2,000,000 VND
2,000,001 VND - 3,000,000 VND
3,000,001 VND - 5,000,000 VND
5,000,001 VND - 7,000,000 VND
7,000,001 VND - 9,000,000 VND
More than 9,000,000 VND
Average spending is: 931K VND (Approx.43USD)
How do you decide the store that you take the
services?
72%
63%
52%
48%
34%
32%
29%
4%
2%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Price
Staff attitude
Friends' recommendation
Store brand
Reputation
Location
Service menu
Foreign-owned salon
Others
Price is the most important
How do you decide the store that you take the
services? (by age)
77%
71%
54%
48%
38%
39%
40%
6%
3%
66%
55%
46%
46%
36%
28%
26%
3%
3%
0% 20% 40% 60% 80% 100%
Price
Staff attitude
Friends' recommendation
Store brand
Reputation
Location
Service menu
Foreign-owned salon
Others
20's 30's
71% of 30’s care about staff attitudes
What country is your Salon from?
43%
34%
22%
9%
6%
5%
5%
3%
0% 10% 20% 30% 40% 50%
Vietnam
Korea
Japan
Thailand
I don't know
US
Europe
I don't go to beauty salon
Vietnam > Korea > Japan
Q&Me is the market research that helps you understand
Vietnam market broad and deep by offering both of
quantitative and qualitative survey online.
+ =
Info@qandme.net
Quantitative Survey Qualitative Survey Better Understanding
Understand the consumer
trend and opinions through the
numeric data
Feel the insight of your target
audience through online focus
group of chatting.
You receive both of generic
and deep information easily
with affordable pricing.

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Survey on vietnamese usage of beauty services en

  • 1. Your sub-title here Survey on Vietnamese usage of beauty services -53% take attention to beauty without spending enough money
  • 2. Survey information • Survey about Vietnamese usage of beauty services • 400 Vietnamese females above 20 years old • Conducted in April, 2015
  • 3. Executive Summary • Only 57% of Vietnamese females do skin care, 31% make-ups for their beauty maintenance • 53% pay attention to beauty without spending much money • Higher income earners spend enough money on beauty • Hair treatment (72%) and facial treatment (52%) are the most popular beauty services • Price is the most important when choosing beauty services
  • 4. What do you do to maintain your beauty? 62% 57% 49% 43% 36% 36% 31% 21% 13% 3% 0% 20% 40% 60% 80% Sleep enough Do skincare Exercise Take supplements Cere about foods Eat organic foods Do make-ups Go to esthetic salon or SPA I do not do anything Others Only 57% mentioned skin care, 31% make-ups
  • 5. What do you do to maintain your beauty? (by age) 73% 64% 58% 54% 49% 44% 39% 36% 16% 4% 53% 49% 39% 28% 26% 34% 24% 14% 15% 3% 0% 20% 40% 60% 80% Sleep enough Do skincare Exercise Take supplements Cere about foods Eat organic foods Do make-ups Go to esthetic salon or SPA I do not do anything Others 20's 30's 30’s do beauty maintenance much more than 20’s
  • 6. Which of the following do you care? 49% 40% 48% 51% 51% 40% 25% 39% 46% 38% 40% 41% 44% 26% 88% 85% 86% 91% 91% 84% 51% 0% 20% 40% 60% 80% 100% White skin Moisturized skin Wrinkles Acnes Tanning Oily skin Small face ■I care very much ■I care Care about acnes and UV especially
  • 7. What are the information sources to get info about your beauty? 66% 63% 51% 50% 34% 27% 25% 16% 16% 15% 3% 0% 20% 40% 60% 80% Facebook Friends Webiste Newspaper/Magazine TV Youtube Shop assistant Blogs Shop flyer Parents Others Friends and Facebook are the most common information sources
  • 8. Which of the following is applicable to you? 53% 24% 11% 10% 3% 0% 20% 40% 60% I care and take action without much spending I care and spend enough money I care but do not take any special action I do not care so much I do not care at all 53% pay attention to beauty without spending much money
  • 9. Which of the following is applicable to you? (by income) 22% 68% 7% 2% 0% 57% 19% 12% 11% 2% 0% 20% 40% 60% 80% I care and take action without much spending I care and spend enough money I care but do not take any special action I do not care so much I do not care at all ■>15M VND ■<15M VND Higher income earners are spending enough
  • 10. Which of the following do you go? 73% 41% 32% 21% 5% 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% Hair salon Local Spa Nail salon Local beauty salon Foreign beauty salon Foreign spa Foreign spa/beauty salons have not been prevalent among Vietnamese
  • 11. Which of the following do you go? (by income) 69% 72% 64% 69% 31% 15% 74% 38% 28% 15% 2% 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% Hair salon Local Spa Nail salon Local beauty salon Foreign beauty salon Foreign spa Foreign spas/salons are used only by higher income earners ■>15M VND ■<15M VND
  • 12. What beauty services are you interested? 68% 62% 57% 46% 44% 44% 37% 31% 30% 27% 21% 16% 12% 0% 20% 40% 60% 80% Hair treatment Facial cleansing Facial massage Spots, scars, bruise removal Body massage Head massage Nail care / Nail art Food massage Anti-blemish treatment Hair removal Slimming Eyebrow spraying, tattooing Lips spraying, tattooing Vietnamese have higher interests especially in services for skin
  • 13. What beauty services do you take? 72% 57% 47% 38% 32% 28% 20% 20% 8% 0% 10% 20% 30% 40% 50% 60% 70% 80% Hair treatment Facial treatment Eyebrow cutting Nail care Body massage Waxing Eyelash treatment Slimming Others Hair treatment(72%) facial treatment (52%) are the most popular services
  • 14. What beauty services do you take? (by age) 75% 68% 57% 49% 46% 39% 27% 30% 7% 69% 47% 35% 31% 23% 22% 21% 13% 10% 0% 20% 40% 60% 80% Hair treatment Facial treatment Eyebrow cutting Nail care Body massage Waxing Eyelash treatment Slimming Others 20's 30's 30’s take more various services
  • 15. What beauty services do you take? (by income) 93% 95% 76% 81% 83% 78% 66% 59% 2% 70% 53% 44% 33% 26% 22% 15% 15% 9% 0% 20% 40% 60% 80% 100% Hair treatment Facial treatment Eyebrow cutting Nail care Body massage Waxing Eyelash treatment Slimming Others Those with higher income take various services ■>15M VND ■<15M VND
  • 16. How much do you spend in average at beauty salon or esthetic salon each time? 14% 16% 20% 20% 13% 6% 2% 5% 2% 3% 1% 0% 5% 10% 15% 20% 25% I have never experienced Up to 100,000 VND 100,001 VND - 300,000 VND 300,001 VND - 500,000 VND 500,001 VND - 1,000,000 VND 1,000,001 VND - 2,000,000 VND 2,000,001 VND - 3,000,000 VND 3,000,001 VND - 5,000,000 VND 5,000,001 VND - 7,000,000 VND 7,000,001 VND - 9,000,000 VND More than 9,000,000 VND Average spending is: 931K VND (Approx.43USD)
  • 17. How do you decide the store that you take the services? 72% 63% 52% 48% 34% 32% 29% 4% 2% 0% 10% 20% 30% 40% 50% 60% 70% 80% Price Staff attitude Friends' recommendation Store brand Reputation Location Service menu Foreign-owned salon Others Price is the most important
  • 18. How do you decide the store that you take the services? (by age) 77% 71% 54% 48% 38% 39% 40% 6% 3% 66% 55% 46% 46% 36% 28% 26% 3% 3% 0% 20% 40% 60% 80% 100% Price Staff attitude Friends' recommendation Store brand Reputation Location Service menu Foreign-owned salon Others 20's 30's 71% of 30’s care about staff attitudes
  • 19. What country is your Salon from? 43% 34% 22% 9% 6% 5% 5% 3% 0% 10% 20% 30% 40% 50% Vietnam Korea Japan Thailand I don't know US Europe I don't go to beauty salon Vietnam > Korea > Japan
  • 20. Q&Me is the market research that helps you understand Vietnam market broad and deep by offering both of quantitative and qualitative survey online. + = Info@qandme.net Quantitative Survey Qualitative Survey Better Understanding Understand the consumer trend and opinions through the numeric data Feel the insight of your target audience through online focus group of chatting. You receive both of generic and deep information easily with affordable pricing.