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Kanban from the inside
1. Kanban from the Inside
Mike Burrows
Foreword by Luke Hohmann
Blue Hole Press, September 2014
“Clear, concise, beautifully structured summary of the
essentials”
“…by far the most extensive and up-to-date coverage of
Kanban than anything published to date”
“The definitive Kanban textbook”
“Everything you need to keep a Kanban initiative moving”
2. Kanban from the Inside
Part I: Kanban through its Values
Organizes the principles, practices, and the author’s real-world
experience of the Kanban Method by nine values:
transparency, balance, collaboration, customer focus,
flow, leadership, understanding, agreement, and respect
Describes the Kanban agendas - sustainability, service
orientation, and survivability - summarizing the organizational
impact achievable through Kanban
Introduces the Kanban Lens, a 1-slide distillation of the
Kanban practitioner’s approach to creative knowledge work
3. Kanban from the Inside
Part II: Models
Key bodies of knowledge and their relationships to Kanban:
Systems Thinking, Theory of Constraints, Agile, TPS and Lean
Economic models: ROI, cost of delay, cost of carry, options
thinking
The Kanban Method: history; principles, practices, and values;
contextualized Kanban (Personal Kanban, Portfolio Kanban,
Scrumban); enabling concepts and tools
Smaller models: Little's law; the Satir change model; thinking
tools and coaching models – GROW, A3, Lean Change; group
facilitation - the Kaner model, serious games, innovation
games; models of collaborative leadership
4. Kanban from the Inside
Part III: Implementation
Modeled on the Systems Thinking Approach to Introducing
Kanban, aka STATIK:
Understand sources of dissatisfaction
– multiple perspectives, sources of variability
Analyze demand and capability
– work item types, sources and patterns of demand, performance
Model workflow
– visualizing and reviewing the knowledge discover process
Discover classes of service
– matching service offerings to customer expectations
Design kanban systems
– visualization, controls on work-in-progress, policies
Roll out
– planning and shaping, pulling change through the system
5. Kanban from the Inside
Also…
An extensive glossary
Appendix: Deming's 14 Points for Management
Get in Touch
– Author, partner & community links
– Teaching / coaching tools
Index