The Kanban values exercise, with 2015-6 addendum

1. Mike Burrows (mike@agendashift.com)
Twitter: @asplake, @agendashift and @KanbanInside
Home: www.agendashift.com
The Kanban Values
Exercise, 2016 Edition
Copyright © 2014-2016 Agendashift (a trading name of Positive Incline Ltd)
The Kanban Values Exercise by Mike Burrows of Positive Incline Ltd is licensed under the
Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this
license, visit http://creativecommons.org/licenses/by-sa/4.0/deed.en_US.
Copies of the original .pptx files may be requested by email.

2. • Map the 4 foundational principles & 6 core practices to the 9 values
– Hints: 3 practices map to 1 value; 2 values map to 1 practice
– Hint: do the principles first, and do both sets in bottom-to-top order
• Reflect & discuss:
– Choose 3 values that resonate with you personally
– Choose 3 values that seem important or challenging in your current
organizational context
– For each of those two categories, choose a top 3 for your group and
prepare to report back
Exercise: Kanban’s values system

3. • : Start with what you do now
• : Agree to pursue evolutionary change
• : Initially, respect existing roles,
responsibilities and job titles
• : Encourage acts of leadership at
all levels in your organization –
from individual contributors to
senior management
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Foundational Principles (2012)

4. • : Start with what you do now
• : Agree to pursue evolutionary change
• : Initially, respect existing roles,
responsibilities and job titles
• : Encourage acts of leadership at
all levels in your organization –
from individual contributors to
senior management
leadership
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Foundational Principles (2012)

5. • : Start with what you do now
• : Agree to pursue evolutionary change
• : Initially, respect existing roles,
responsibilities and job titles
• : Encourage acts of leadership at
all levels in your organization –
from individual contributors to
senior management
respect
leadership
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Foundational Principles (2012)

6. • : Start with what you do now
• : Agree to pursue evolutionary change
• : Initially, respect existing roles,
responsibilities and job titles
• : Encourage acts of leadership at
all levels in your organization –
from individual contributors to
senior management
respect
leadership
agreement
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Foundational Principles (2012)

7. • : Start with what you do now
• : Agree to pursue evolutionary change
• : Initially, respect existing roles,
responsibilities and job titles
• : Encourage acts of leadership at
all levels in your organization –
from individual contributors to
senior management
respect
leadership
agreement
understanding
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Foundational Principles (2012)

8. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices

9. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices

10. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
collaboration

11. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
transparency
collaboration

12. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
transparency
transparency
collaboration

13. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
transparency
transparency
transparency
collaboration

14. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
transparency
flow
transparency
transparency
collaboration

15. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
transparency
customer focus flow
transparency
transparency
collaboration

16. • : Visualize
• : Limit work-in-progress (WIP)
• , : Manage flow
• : Make policies explicit
• : Implement feedback loops
• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadership
transparency|understanding|respect|balance
Core Practices
transparency
customer focus flow
transparency
transparency
collaboration
balance

17. 1. Start with what you do now
• understanding current processes, as actually practised
• respecting existing roles, responsibilities, and job titles
2. Agree to pursue improvement through evolutionary
change
3. Encourage acts of leadership at every level, from
individual contributor to senior management
Addendum: Change management principles (2015)
November 2015

18. 1. Focus on the customer
2. Manage the work; let people self-organise around it
3. Evolve policies to improve customer and business
outcomes
Addendum: Service delivery principles (2015)
November 2015