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Chapter 10
CRAFTING THE BRAND
POSITIONING
(Kotler-Keller)
Asri Nur Aini
Budi Santoso
Chapter Questions
• How can a firm choose and communicate an
effective positioning in the market?
• How do marketers identify and analyze
competition?
• How are brands succesfully differentiated?
What is Positioning?
Positioning is the act of designing the
company’s offering and image to occupy a
distinctive place in the mind of the target
market.
Value Propositions
• Volvo
– The safest, most durable wagon in which your
family can ride
• Domino’s
– A good hot pizza, delivered to your door within 30
minutes of ordering, at a moderate price
Defining Associations
Points-of-difference
(PODs)
• Attributes or benefits
consumers strongly
associate with a brand,
positively evaluate, and
believe they could not
find to the same extent
with a competitive
brand
Points-of-parity
(POPs)
• Associations that are
not necessarily unique
to the brand but may
be shared with other
brands
Conveying Category Membership
• Announcing category benefits
• Comparing to exemplars
• Relying on the product descriptor
Examples of Negatively Correlated Attributes and
Benefits
• Low-price vs. High
quality
• Taste vs. Low
calories
• Nutritious vs. Good
tasting
• Powerful vs. Safe
• Strong vs. Refined
• Ubiquitous vs.
Exclusive
• Varied vs. Simple
Differentiation Strategies
• Employee
• Channel
• Image
• Services
Emotional Branding
• Mystery draws together stories, metaphors,
dreams, and symbols
• Sensuality keeps five sense
• Intimacy means emphaty, commitment and
passion

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Crafting the Brand Positioning (Kotler Keller)

  • 1. Chapter 10 CRAFTING THE BRAND POSITIONING (Kotler-Keller) Asri Nur Aini Budi Santoso
  • 2. Chapter Questions • How can a firm choose and communicate an effective positioning in the market? • How do marketers identify and analyze competition? • How are brands succesfully differentiated?
  • 3. What is Positioning? Positioning is the act of designing the company’s offering and image to occupy a distinctive place in the mind of the target market.
  • 4. Value Propositions • Volvo – The safest, most durable wagon in which your family can ride • Domino’s – A good hot pizza, delivered to your door within 30 minutes of ordering, at a moderate price
  • 5. Defining Associations Points-of-difference (PODs) • Attributes or benefits consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand Points-of-parity (POPs) • Associations that are not necessarily unique to the brand but may be shared with other brands
  • 6. Conveying Category Membership • Announcing category benefits • Comparing to exemplars • Relying on the product descriptor
  • 7. Examples of Negatively Correlated Attributes and Benefits • Low-price vs. High quality • Taste vs. Low calories • Nutritious vs. Good tasting • Powerful vs. Safe • Strong vs. Refined • Ubiquitous vs. Exclusive • Varied vs. Simple
  • 8. Differentiation Strategies • Employee • Channel • Image • Services
  • 9. Emotional Branding • Mystery draws together stories, metaphors, dreams, and symbols • Sensuality keeps five sense • Intimacy means emphaty, commitment and passion