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PMO people styles and lifecycles - presentation by Chris Mills


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Chris gave a presetentation on the brief history of the development of the PMO concept, which started in the 1970’s with more of a technical focus, up to the present day with distinctions between portfolio, programme and project management offices

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PMO people styles and lifecycles - presentation by Chris Mills

  1. 1. APM PMO Specific Interest Group PMO: People, Styles and Lifecycles Chris Mills MAPM
  2. 2. This Session..  Meet the Presenter  P3O – Portfolio, Programme and Project Offices  What do PMOs do for you?  Types of PMO  PMO People  The Future of PMO  Q & A
  3. 3. About the Presenter Started career briefly in construction industry working on projects such as Channel Tunnel and Eurostar terminal P3M experience mainly in maritime transport and defence procurement Implemented first PMO in 1992 Now a Principal Consultant with BMT Hi-Q Sigma Ltd. Committee member of the PMO SIG since May 2014.
  4. 4. Portfolio Strategy Tactics Programme Outcomes Benefits Project Outputs Improvements P3O context Portfolio, Programme, Project Offices
  5. 5. You tell us.. what does your PMO do for you? Own the methodology Nerve centre for communication Provide common language They support benefits delivery Enable maturity & capability Assure project delivery With thanks to PMO SIG members
  6. 6. PMO Development a brief history Source: Journal of project management, APM 2014 1970’s Defence & Government Specific Technical focus 1980- 90’s Project Support Office Internal stakeholders Iron triangles 1990- 00’s Programme Office Specific Internal & external stakeholders Critical success factors 21st Century Portfolio, Benefits & Strategy Owner & sponsors Organisational Context
  7. 7. Supportive (centre of excellence) Is all about.. Capability Guidelines Community Operational (reporting & visibility) Is all about.. Oversight Administration Project Specific Directive (strategic) Is all about.. Resource Demand Portfolio Build Benefits Realisation Controlling (methods & standards) Is all about.. Discipline Best Practice Compliance Types of PMO
  8. 8. Types of PMO what is your PMO profile? Supportive Directive Operational Controlling Supportive Directive Operational Controlling
  9. 9. PMO Lesson #1 There is no one size fits all!
  10. 10. PMO Lifecycle The PMO Lifespan is five years. • Lack of support from Senior Leadership • The Value is not quantified • Perceptions of PMO differ • Incorrect model for the organisation • Change in Strategic direction • Cost Constraints • Change Management is not embedded • PMO is not adaptable With thanks to PMO in Practice delegates & PMI PWC report
  11. 11. Optimal Diminishing Return Quick Improvement Building a PMO How much PMO is enough? Key considerations: • Understand the business needs • Review the business context • Align to the PMO service catalogue • Keep the journey in mind • The law of diminishing returns – how much PMO is enough?
  12. 12. Classifies and stores documents Implements filing systems Issue and problem tracking Change control PMO People ..who does what Librarian Handyman Police Doctor Nurse Assists in a crisis Undertakes quick repairs Highlights underlying problemsEnsures compliance Offers advice and guidelines on procedures Reports deviations from plans Deters potential offenders Diagnoses Prescribes remedial action Monitors effects of remedial action Offers prognosis Attends to day-to-day needs Provides encouragement Provides a sounding board
  13. 13. ..and the future • APM will publish a career path for PMO resources along with a standard role profile for each of those levels • APM Competency Framework will cover the role of a PMO • APM BoK+ will include PMO content • APM PMO SIG will ensure that there is a common understanding of what and how a PMO can help PM’s and their organisations • Roles of the PMO standard presentation based on the competence framework
  14. 14. How to contact us: specific-interest-group or @pmosiguk APM PMOSIG group
  15. 15. PMO Flashmob  Informal meetings  Mob yields  PMO Manifesto @pmoflashmob
  16. 16. Any Questions?