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How This Startup of the Year
Accelerated User Acquisition
Growth 18x in 10 Months
Ask us anything!
#RangeMeJourney
@AutopilotUS
@Range_Me
Meet the speakers
#RangeMeJourney
Brandon Leong
Director, Marketing & Growth
Guy Marion
CMO & Growth
Kevin Klein
VP of Customer Success
About RangeMe
RangeMe is an innovative online
product discovery platform that
streamlines the buying process for
retailers and gives suppliers control
over product visibility and reach.
#RangeMeJourney
RangeMe Customer Personas
#RangeMeJourney
55k+ Suppliers, 190k+ Products Major US Retailers
And this is how RangeMe is growing…
#RangeMeJourney
Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16
18x user acquisition
growth in 10 months
A fully inbound & automated funnel
#RangeMeJourney
Acquire
Marketing
Channels
Email
CPC
Social
Retargeting
Referrals
Partnerships
(Retailers)
Web Leads
(Suppliers)
Lead
Nurturing
Customer
Onboarding
Value
Nurture Grow
Success Product
Journey Ownership
Setting the foundation: RangeMe’s tool stack
Customer Journey Marketing Landing Pages
Analytics
CRM
API
#RangeMeJourney
Pearl #1. Acquire leads with automated nurturing
#RangeMeJourney
Winnie
Marketing Coordinator
Ejection flow
A/B Split Test Condition Checks
Emails
Results
82.3% open rate
42.15% click rate
Field Updates
Pearl #2: Personalize customer onboarding
#RangeMeJourney
Brandon
Dir. Marketing & Growth
Kevin
VP Customer Success
Results
30% increase in
users who added
their first product
V1
V2
Facebook is the fastest platform to develop your
know, like, and trust factor.
It’s a frictionless sales funnel.
Pearl #3: Organize your automation team for success
We let the customer drive our
automation efforts, not our internal
departmental structure.
—Brandon Leong, Director, Marketing & Growth
#RangeMeJourney
Optimizing is worth it!
• 18x customer acquisition growth and scale
with a small team
• 30% increase in new user activation with
thousands of customers onboarded weekly
• 80%+ open rates and 40%+ click rates by
personalizing and testing acquisition emails
#RangeMeJourney
RangeMe has achieved…
Q & A
#RangeMeJourney
Brandon Leong
Director, Marketing & Growth
Guy Marion
CMO & Growth
Kevin Klein
VP of Customer Success
@autopilotus
autopilothq.com
blog.autopilothq.com
Get in touch
@range_me
rangeme.com
rangeme.com/blog

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Startup Growth Strategy Tutorial: How a Startup Accelerated User Acquisition Growth 18x in 10 Mo

  • 1. How This Startup of the Year Accelerated User Acquisition Growth 18x in 10 Months
  • 3. Meet the speakers #RangeMeJourney Brandon Leong Director, Marketing & Growth Guy Marion CMO & Growth Kevin Klein VP of Customer Success
  • 4. About RangeMe RangeMe is an innovative online product discovery platform that streamlines the buying process for retailers and gives suppliers control over product visibility and reach. #RangeMeJourney
  • 5. RangeMe Customer Personas #RangeMeJourney 55k+ Suppliers, 190k+ Products Major US Retailers
  • 6. And this is how RangeMe is growing… #RangeMeJourney Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 18x user acquisition growth in 10 months
  • 7. A fully inbound & automated funnel #RangeMeJourney Acquire Marketing Channels Email CPC Social Retargeting Referrals Partnerships (Retailers) Web Leads (Suppliers) Lead Nurturing Customer Onboarding Value Nurture Grow Success Product Journey Ownership
  • 8. Setting the foundation: RangeMe’s tool stack Customer Journey Marketing Landing Pages Analytics CRM API #RangeMeJourney
  • 9. Pearl #1. Acquire leads with automated nurturing #RangeMeJourney Winnie Marketing Coordinator Ejection flow A/B Split Test Condition Checks Emails Results 82.3% open rate 42.15% click rate Field Updates
  • 10. Pearl #2: Personalize customer onboarding #RangeMeJourney Brandon Dir. Marketing & Growth Kevin VP Customer Success Results 30% increase in users who added their first product V1 V2
  • 11. Facebook is the fastest platform to develop your know, like, and trust factor. It’s a frictionless sales funnel. Pearl #3: Organize your automation team for success We let the customer drive our automation efforts, not our internal departmental structure. —Brandon Leong, Director, Marketing & Growth #RangeMeJourney
  • 12. Optimizing is worth it! • 18x customer acquisition growth and scale with a small team • 30% increase in new user activation with thousands of customers onboarded weekly • 80%+ open rates and 40%+ click rates by personalizing and testing acquisition emails #RangeMeJourney RangeMe has achieved…
  • 13. Q & A #RangeMeJourney Brandon Leong Director, Marketing & Growth Guy Marion CMO & Growth Kevin Klein VP of Customer Success