• Identification of documentation requirements
• Selecting and/or collecting required
• Documentation procedures and methods
• Completing /perfecting documentation
• Reading, interpreting and using
equipment/system manuals and specifications
• Interpretation of all applicable laws, policies and
procedures relevant to enterprise
• Computer and information system usage
• Forecasting Techniques
• Forecasting Software
• Mathematical Modeling
• Data Collection Techniques for Market Research
• The range of analytical techniques appropriate
for analysis of information
• The influence of human factors on information
• Conducting and recording of performance
web content management system
• A web content management system is a
software content management system
specifically for web content. It provides
website authoring, collaboration, and
administration tools that help users with little
knowledge of web programming languages or
markup languages create and manage website
• A markup language is a
computer language that uses tags to define
elements within a document. It is human-
readable, meaning markup files contain
standard words, rather than typical
programming syntax. While several markup
languages exist, the two most popular are
HTML and XML
• First developed by Tim Berners-Lee in
1990, HTML is short for Hypertext Markup
• HTML is used to create electronic documents
(called pages) that are displayed on the World
Wide Web. ... HTML code ensures the proper
formatting of text and images for your
• Extensible Markup Language is a markup
language that defines a set of rules for
encoding documents in a format that is both
human-readable and machine-readable.
• The World Wide Web Consortium's XML 1.0
Specification of 1998 and several other related
specifications—all of them free open
• Document management, often referred to
as Document Management Systems (DMS), is
the use of a computer system and software to
store, manage and track
electronic documents and electronic images
of paper based information captured through
the use of a document scanner.
• A record is a document consciously retained
as evidence of an action.
• Records management systems generally
distinguish between records and non-
records (convenience copies, rough drafts,
duplicates), which do not need
Digital Asset Management
• For organizations that depend on websites to
perform digital marketing, keeping up with
technological developments is a necessity.
• Both Digital Access Management (DAM) and
Content Management System (CMS) solutions
can assist such businesses with this task.
• However, though both DAM systems and CMS are
solutions that deal with digital content, they are
designed for different purposes.
• So, what is the difference between CMS and
• The first area in which DAM and CMS differ is
• A CMS enables users to fully manage their
content. In this instance, content refers to
anything on the user’s website.
• A DAM, however, creates a link between the
designer and marketer. This allows the two
groups to operate together without issue.
• A CMS and DAM also manage different content.
• A CMS solution gives users the ability to put media in
context in order to publish it on a website or blog.
• A user can use the CMS to arrange content such as
images, videos, and pictures with words in any manner
• A DAM, on the other hand, organizes its content in a
media file format.
• In this context, content refers to images, documents,
• Because of the difference in content managed, it could
benefit you to integrate the two systems together.
Learning Management System
• A learning management system is a software
application for the administration,
documentation, tracking, reporting,
automation and delivery of educational
courses, training programs, or learning and
• The learning management system concept
emerged directly from e-Learning.
Learning Content Management
• A Learning Content Management
System (LCMS) is a tool or software that
allows an organization, university, or company
to create and publish learning content and
publish it in print and web formats.
• A collaboration system is an IT based set of
tools that that create a workflow
of information to specific teams and the
• This allows individual to share ideas and their
talents with other members so that the task
can be finished both efficiently and effectively.
• Enterprise search is the practice of making
content from multiple enterprise-type
sources, such as databases and intranets,
searchable to a defined audience.
• "Enterprise search" is used to describe the
software of search information within
an enterprise (though the search function and
its results may still be public).