When building an intranet, there are many things that need to be taken into consideration to ensure that you and your staff are staying on track. One of the most important things warranting focus is your intranet content strategy ... the types of content you're presenting on your intranet. Indeed, there are countless different routes to take when putting together a plan for content creation, but some needs are essential for any type of organization. The following examples can help push your intranet in a forward direction.

1. 13 Things You Should Include in Your
that Will Save You
Time, Effort, and Money
INTRANET
CONTENT STRATEGY

2. 1. Properly Filled Out Employee Profiles
Employee profiles give colleagues a better
sense of each other and help identify experts
within an organization.
But they only work if they’re filled out in detail.>

3. 2. Tutorials, Step-by-Step Guides, How-to's
Make sure members know how to properly
utilize use your intranet.
Create in-depth tutorials that address all
areas, spaces, and features they’ll be using.>

4. 3. Tags & Metadata to Aid in Searching
Make sure you can perform a search that will
allow you to recall helpful information.
Tag every piece of content and use search
terms that make sense.>

5. 4. Boilerplate Documents & Templates
Outfit your intranet with boilerplate
documents that can be used as a basis
for your content.
Tailor them to fit your organization’s voice.>

6. 5. Company News & Announcements
With internal blogging, you can share the
latest company info with employees.
Be as consistent as possible with how and
when you post blog content internally.>

7. 6. Quick & Meaningful Status Updates
Make use of your intranet's news feed.
Update it on a regular basis with information
related to company happenings,
achievements, and everything in-between.>

8. 7. Product and Service Documentation
Chances are you have a lot of documentation.
Product and service materials should all be
uploaded to your social intranet, so your staff
has access to them when needed.>

9. 8. Forums, Q&A, Help Desk, Troubleshooting
Create a "Q&A" space where employees can
freely ask questions about things they may
not understand.
Organize info and provide effective responses.>

10. 9. Archived Content, Projects, & Materials
Archived materials and old documents
shouldn't sit in a filing cabinet.
Free up some office space and upload them
to your social intranet.>

11. 10. Employee Policies & Handbook
Outline your employee policies and upload
them to the social community where they
can be recalled at any moment.
Be as detailed as possible.>

12. 11. Water Cooler Discussions
Focus on the “social” element.
Create a space in your intranet where people
can discuss interests and hobbies, regardless
of whether or not they’re work-related.>

13. 12. Insight & Feedback from Management
Your intranet is an excellent place to post
managerial feedback.
Privately share feedback to specific individuals
or give generalized feedback to everyone.>

14. 13. Updates About the Intranet Itself
Keep people up to speed.
Share updates about upgrades, design
changes, planned downtimes, or other shifts
in how your employees use the social intranet.>

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