Interactive Session presented at the Oregon Technology in Education Network OTEN 2016 Conference. The shift from traditional face-to-face to multi-access learning has presented educators with the challenge of not only adopting technologies associated with course delivery across the spectrum of face-to-face, blended, and online modalities, but also fundamentally transforming pedagogical approaches to meet the increasingly diverse learning needs of online students (Allen & Seaman, 2013; Keengwe & Kidd, 2010). The goal of this interactive session is to provide a forum for stakeholders to share their experiences with blended and online programs, and to explore future possibilities for teaching, learning, and environments in virtual contexts through a design thinking activity.

1. Exploring Challenges
and Opportunities in
Online Teaching and
Learning
Anita Zijdemans Boudreau, Learning & Teaching
Laura Dimmler, Health Professions
OTEN 2016 INTERACTIVE SESSION
DESIGN
THINKING

2. Abstract
This interactive session is
designed for educators interested
in exploring the current challenges
and future potential of teaching,
learning, and designing
environments for blended and
online modalities.
Agenda
● Introduction
● What is Design Thinking?
o Human-centered design
o Enhancing student learning and faculty
teaching
● Design Thinking Activity
o What works?
o What are the barriers?
o What are the opportunities?
● Debrief
● Creating a Community

3. Exploring Design Thinking to Address Problems of
Practice Related to Teaching & Learning Online
Future economic security for graduates in a digitized society will depend upon having
cognitive abilities such as:
(a) processing and integrating many kinds of information to perform complex tasks;
(b) solving ill structured problems; and
(c) acquiring, making sense of, and communicating new information to others.
(Levy & Murnane, 2013)

4. EMPATHIZE
-> Talk, share, synthesize needs & insights w.
others
DEFINE
-> What is the problem of practice?
IDEATE
-> Quick Sketch 3-5 solutions
-> Share & get feedback
PROTOTYPE
-> Build & make
TEST
-> Implement & evaluate
What Is Design Thinking?
Source: http://online.stanford.edu/course/design-thinking-action-lab

5. Source: http://er.educause.edu/articles/2015/1/using-design-thinking-in-higher-education

6. ● Say “Yes...and!” Accept & build on others’ offers
● Trust your impulse
● Make your partner/group look good
● Work at the top of your intelligence
● Embrace the messiness [design is messy!]
● Resist the urge to seek perfection [especially in the ideate stage]
Engaging the Process Successfully

7. Phase 1: EMPATHIZE → G-DOC bit.ly/OTEN16-DT
● What’s working?
● What’s missing?

8. Phase 2: DEFINE
● Where are our
goals & wishes?
● What’s our
vision?

9. Rank those visions
● Which vision or
idea really
intrigues you or
has serious
promise?
Rank those visions

10. Phase 3: IDEATE
● What design will get us
there? What does it look
like?
● Quick Sketch/illustrate 3-
5 RADICAL designs.
● The sky is the limit!
JUSTDRAW IT!

11. Phase 4: PROTOTYPE
● Choose ONE prototype
● How will we make
your design happen in
the real world?
● Bring your ‘pie in the
sky’ design down to
the real world & its
constraints.
Source: Learning Design: Conceptualizing a Framework for Teaching & Learning Online. Edited by James Dalziel. Routledge 2015

12. ● What did you create?
● Can you take an idea from another prototype
and blend it with yours?
● What might you follow up on in Phase 5: TEST?
Debrief: Share Our Ideas

13. Creating a Community
● What would
you need to
help take your
work to the
next level?

14. Learning Design Conceptual Map
● Developing an
educational teaching
notation
● A descriptive framework
for representation &
visualization of teaching
& learning activities.
Source: Learning Design: Conceptualizing a Framework for Teaching & Learning Online. Edited by James Dalziel. Routledge 2015

15. Thank You!
Anita Zijdemans Boudreau
Associate Professor
School of Learning & Teaching
College of Education
zijdemans@pacificu.edu
Laura Dimmler
Professor
School of Healthcare Administration &
Leadership
College of Health Professions
ldimmler@pacificu.edu