Cottenham2020 proposes using business process mapping to help document and improve workflows. The process involves interviewing people to understand current processes and laying them out in diagrams. This would help assess processes, perform complex tasks more efficiently, and document knowledge for future teams. Process mapping is suggested to support engagement and decision making for the community.

1. Andrew Zolnai
For Cottenham2020
LINQ 101

2. Map your processes
understand all your workflows
lay out information in a diagram
& better understand what are
process vs.
information
& software
Action Info
Peopl
e
Syste
m
AssessWorkflow

3. Business process mapping
helps a small team of people
your public, partners, community etc.
perform complex processes such as
analyse a process, or
prepare web publishing
Interview
Process

4. Interview
People
Process
+ Process
Action Info
Peopl
e
Syste
m
Assess
+ Technology
Workflow
+ Workflow
Info
Supply
chain
Info
= Supply
Chain

5. linq.it
Business transformation tool which has been designed to
1) bridge the communication gap between
technical experts and non-technical executives to
2) enable organisations increase their digital quotient
by targeting the most valuable IT improvement first

6. Our Simple Language

7. Cottenham2020
propose
to sit down with your group &
map what you do day-to-day
to help you
continually improve your process &
document your team process knowledge
for later re-use across teams / partners
via process mapping performed
by your community in support of
your engagement decision-making

14. See also
Mindmapsforcottenham2020.pdf