Digitalization Roadmap

1. Confidential
Executive Summary
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Initiatives reflected in the IT roadmap coverage and WPB planning are following the Company’s Digital Technology Guiding Principles and are aligned with
shareholders’ expectations from PACs for Upstream Aspiration and Value Framework covering 4 areas: (i) Data quality, (ii) Cybersecurity, (iii) Cloud,
and (iv) Digital Transformational Value
• Simplification and standardization of digital technologies – unified platform for applications development & seamless infrastructure components
integration according to international and accepted standards from MPM
• Migration to subscription services and consumption-based solutions – phased approach to cloud computing including readiness for SAP4/HANA online
• Adoption of innovative technologies which are proven and fit for purpose – phase 2
• Improve the quality and accuracy of information for data-driven analysis and decision making – data compliance improvement plan
• Compliance and transparency of IT services and solutions – increased focus on CyberSecurity for OT & IT and BCP, compliance with ISO27001 and IEC
62443
• Leverage external expertise, optimize and maximize Shareholders’ knowledge –economy of scales offerings such as Microsoft licenses and cloud-based
applications from Petronas
Key Items in 2024:
•5-10 years Technology
Refresh Lifeycle
•Offshore Training system
•ICSS technology refresh
•Network storage
•KBB CCTV system
•Digital Transformation
& Software Portfolio
Expansion
•SAP additional modules
•HSSE Software
•Logistics Software (Trackit)
•SAP Cloud Migration
•Increase in Manpower &
User License
•M365 licenses
•Laptops and workstations
leasing
•CyberSecurity
• Outsourced managed
cybersecurity contract
• OT CyberSecurity
•Reclassification of OT
OPEX & CAPEX and DC
Facilities to IT Digital
•Offshore space rental
•Data Centre facility
support & maintenance

2. Confidential
2
Coverage Initiatives
A. Align initiatives with
business requirements
 Improve and Automate Business Continuity for IT and related
departments (playbooks, workflow, status reporting)
 Establish Data Lake and Data Warehouse Repositories
 Master Data Quality Improvement
B. Optimize expenditure
and operational costs
 Monitoring of all digital related costs & projects in the
Company (IT facilities, OT initiatives, IT OPEX)
 Applications Rationalization and Consolidation
 Predictive Maintenance & 3D Visualization Tools
C. Deliver robust and
agile services
 Enterprise Monitoring for all IT Assets
 IT Services Automation and Orchestration
D. Enhance efficiency
and innovate key
business processes
and tools
 Establish Data Analytics Initiatives
 IT Virtualization & Orchestration
 Enhance Applications for Mobile Usage
 Cloud Based subscription for Technical Apps
E. Exploit technology
synergy with
shareholders
 Leverage Economy of Scale for Cloud & Digitalization
Applications in IT & OT space
 Continuous engagement on Cybersecurity matters
Coverage Initiatives
F. Safeguard
confidentiality,
integrity and
availability of
company
information
 Cybersecurity Maturity toward Defined Level (3)
 IT Infra & Apps Lifecycle Management
 MDM and Data Loss Prevention Initiatives
G. Collaborate
initiatives within
and across
organizational
structures
 Collaborative Work Technology for Remote Work
 Automation of Knowledge Sharing through Bots and
Digital Assistants
 OpenText Enhancements for Search & Single Point of
truth
H. Comply with
regulatory
requirements, and
adapt to industry
standard practices
 ISO27001 (IT) and IEC62443 (OT) Compliance
 IT Service Catalogue and Inventory Management
 Practice Project Management discipline
 Enterprise Architecture Framework
 SAP/4 HANA Upgrade
I. Maximize staff
efficiency
 Build Soft and Technical Skills Among Staff
 Resource Pooling and Augmentation through 3rd Party
Contracts and External Manpower
 Relevant Trainings and Certifications for Infra, Security
and Application Teams
Digital Roadmap 2024-2027

3. Confidential
Digital Roadmap 2023 - 2026
A. Align initiatives with business
requirements
B. Optimize expenditure and
operational costs
C. Deliver robust and agile
services
D. Enhance efficiency and
innovate key business
processes and tools
E. Exploit technology synergy
with shareholders
F. Safeguard confidentiality,
integrity and availability of
company information
G. Collaborate initiatives within
and across organizational
structures
H. Comply with regulatory
requirements, and adapt to
industry standard practices
I. Maximize staff efficiency
2023 2024 2025 2026
BCP Improvements Warehouse Automation Data Lake & Warehouse
Master Data Quality
Digital OPEX/CAPEX Cost Monitoring
Applications Rationalization & Consolidation
Data Centers
Virtualization
IT Services Automation & RPA
Office 365 Enterprise Apps & Kube Workflows Automation
HR
Automation
HR
Automation
Apps Mobile Use
Cloud based Tech Apps
DMR Upgrade
Cybersecurity for IT/OT
VSAT Upgrade
Continuous Cybersecurity Maturity Initiatives
IT & OT Infrastructure Lifecycle Management
SharePoint Migration Automation of Knowledge Sharing
OpenText – XECM Module
ISO27001 and IEC 62443 Compliance
Service Catalog SAP/4 HANA Upgrade
Enterprise Architecture
Skills and Competency Improvements including Certifications
Staff
Augmentation
Predictive Maintenance & 3D Visualization Tools for KBB
Enterprise Monitoring
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