How Alstom accelerated the movement of SAP transports up to 50 times faster enabling rapid project delivery.
Alstom is committed to delivering the very best products and services and exceeding customer expectations, but with a number of systems and thousands of users across different production environments, managing changes was proving to be complex.
In this short eBook discover how Alstom accelerated their time to market, with a simple software add-on solution, improving the system uptime and reducing the total cost of ownership.
How alstom rapidly_accelerated_project_delivery_to_improve_system_uptime
1. About the Customer
How a global leader in power and
rail infrastructure streamlined their
development process to improve
system uptime and speed of
project delivery.
2. Alstom is a global leader in the
world of power generation, power
transmission and rail infrastructure.
Committedtoeconomic
andsocialdevelopment,
theGrouptakesaction
byprovidingawide
rangeofinnovativeand
environmental-friendly
technologiesandsolutions,
tomeetenergyandmobility
needs,withoutendangering
thefuture.
Founded
1928
About the customer
3. About the customer
20,000
end users on
production
system. $20.3M
annual
sales.
1.2 billion
homes.
Alstom’s clean
technologies
generate electricity
equivalent to the
needs of around
96,000
employees.
25%
close to 25% of the world’s
power production capacity
depends on Alstom
technology and services.
100
countries.
$
5. The Challenge
Alstom is committed to delivering the very best
products and services and exceeding customer
expectations; almost a quarter of the world’s power
production capacity relies on Alstom products and
services.
With a number of systems and thousands of users
across development and production environments,
managing changes has been a complex, manual
process susceptible to human error.
6. The Challenge
These errors have not only slowed the process of moving
new functionality and upgrades from the development to the
production environment, but has led to errors and conflicts being
missed entirely until being discovered in the live system.
As a result Alstom was experiencing:
an increase in downtime
reduced efficiency
a reduction in staff morale
and, ultimately, damaged customer satisfaction.
8. The Solution
Alstom now has a system that identifies conflicts in transports
and allows them to be eradicated much more easily.
The implemented solution checks the status of transports
and assigns the relevant action to keep them flowing from the
development to production environment.
9. The Solution
The system provides automation of a previously manual
process, whilst still maintaining an approval process to act
as a control point.
Alstom’s solution ensures that before processes are
moved to production, any unwanted or accidental
functionality is removed.
10. The Solution
The solution has provided a centralized view of all
SAP transports and most importantly, Alstom has
improved the system uptime and by doing this,
reduced the total cost of ownership.
Cost of
ownership
System
uptime
12. Alstom’s solution helps control downtime
and ensures the production environment is
always available.
Transports are managed more safely and
efficiently – for large packages of transports
up to 40-50 times faster – enabling rapid
project delivery, accelerating the company’s
time to market.
What does this mean to Alstom?
up to
50 times
faster
13. What does this mean to Alstom?
The solution’s automation means that
the development to production process
is much safer and less likely to encounter
issues, reducing the cost and time
associated with manual intervention.
Alstom now has peace of mind that
everything within production is clean with
all issues identified and solved within the
development environment.
14. What does this mean to Alstom?
The centralized view of SAP provides a
powerful, yet easy way of analysing transport
content, and additional confidence that the
current status and all associated information of
transports can be found quickly and easily.
The centralized view of their SAP
systems in turn improves auditability,
helping Alstom continue to deliver
on their reputation of integrity
and transparency.
15. What does this mean to Alstom?
Alstom’s staff morale has improved, as
the solution enables staff to work smarter,
ultimately allowing Alstom to deliver on their
commitment to customer service.
17. How did Alstom centralize and
revolutionize their transports?
Alstom implemented Transport Expresso
from Basis Technologies. The system is
used by the project and support teams to
check for conflicts, manage releases and
auditing the process from development to
production. Alstom’s teams uses Transport
Expresso’s powerful, user friendly Windows
client as their user interface.
18. “It is a really useful tool for managing transports
and managing releases for our large, complex
projects as well as managing maintenance.
For me, the highlight is the ability to check the
content of transports and filter them according to
several categories.”
Marian Kostal
Alstom (SAP Basis Consultant)
How did Alstom centralize and
revolutionize their transports?
19. “In terms of auditing and audit workflow,
Transport Expresso gives us confidence with
control points that allow us to get the best of
both worlds; the benefits of automation alongside
a mandatory sign off and approval process by
assigned individuals.
With a really big package of transports, it can
be as much as 40-50 times faster than manually
processing.”
Marian Kostal
Alstom (SAP Basis Consultant)
How did Alstom centralize and
revolutionize their transports?
Transport Expresso has reduced the time required
to work with large quantities of transports.
20. “Transport Expresso gives us a single touch
point for our transport processes. They’re
all in one place, making our decision making
much easier.”
“Alstom is one of the longest running users
of Transport Expresso, recently upgrading
our installation to version 5.2.”
Marian Kostal
Alstom (SAP Basis Consultant)
How did Alstom centralize and
revolutionize their transports?
22. About the Customer
basistechnologies.com
Basis Technologies are leaders in streamlining, automating
and accelerating SAP environments. Their DevOps suite
creates a more agile, collaborative approach to application
release management, and their ABAP accelerators
significantly speed up SAP processes, shortening businesses’
time to market, and reducing total cost of ownership.
About Basis Technologies