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NBAA’s Business Aviation Magazine
Takes Flight into Digital[How the Digital Edition is Changing]
“An explosion of connectivity, and the
power it gives customers, is turning
companies upside down.”
-The Brand Flip by Marty Neumeier
“Industry is undergoing a massive
migration from a material-based
economy to a digital one.”
-The Brand Flip by Marty Neumeier
“The question isn’t whether your
company will be disrupted, but when.”
-The Brand Flip by Marty Neumeier
DigitalTransformation
Time for...
MagazineDigitalTransformation
- Why do you need a digital edition of your magazine?
- What is right for your organization?
- What does it need to be for your readers?
- What are the deployment options?
- How do you build and audience?
Digital Edition
Flippin’ PDF App
TheNBAAstory
The National Business Aviation Association is the leading organization for companies
that rely on general aviation aircraft to help make their businesses succeed. Founded in
1947, today NBAA represents more than 10,000 member companies.
The National Business Aviation Association is the leading organization for companies
that rely on general aviation aircraft to help make their businesses succeed. Founded in
1947, today NBAA represents more than 10,000 member companies.
The National Business Aviation Association is the leading organization for companies
that rely on general aviation aircraft to help make their businesses succeed. Founded in
1947, today NBAA represents more than 10,000 member companies.
The National Business Aviation Association is the leading organization for companies
that rely on general aviation aircraft to help make their businesses succeed. Founded in
1947, today NBAA represents more than 10,000 member companies.
BusinessAviation Magazine
Distribution:
• More than 26,000 print subscribers (employees of
member companies)
• Only NBAA members have full access to magazine
content in print and digital editions
• Bonus distribution at NBAA and industry events
In-depth coverage:
• Safety and aircraft operations
• Legislative and regulatory advocacy
• Career development and business management
The official magazine of NBAA
AudienceontheMoveHighly Mobile | Early Adopters | Constantly Traveling
The Official Member Publication of NBAA
PREMIERE
ISSUE
Business Aviation
™
Living in interesting times, the old saying
goes, brings challenges and opportunities.
The saying is certainly proving true for
business aviation. Since 9/11, our Member
Companies have responded admirably to
near-continuous demands to adapt to
changing security environments within the
United States and internationally. In the
coming months, we also will confront
attempts by the nation’s major airlines to
change the way the Federal Aviation
Administration is financed and run so that
the carriers pay less to operate in the aviation
system and control more of it. In the midst
of all this, the National Business Aviation
Association will mark its 60th year repre-
senting an industry that is undergoing
significant growth and technological change.
Good communication is vital in these
times so that NBAA and its Member
Companies stay ahead of the issues and up to
the minute on the changes and requirements
needed to operate safely and effectively. As
the leading advocate for the business avia-
tion community, NBAA is charged with
providing the most up-to-date and useful
information to you, our Members. In recogni-
tion of this responsibility, NBAA is pleased to
offer this new Member newsletter, Business
Aviation Insider.
Like other NBAA communications initia-
tives, I believe this publication provides an
President’sPerspective
StrengtheningCommunication
FOR NBAA’S MEMBERSHIP
INSIDE THIS ISSUE:
CAPITAL VIEW 3
NBAA’s interview with Rep. Todd Tiahrt
MEMBER BENEFITS 6
Coming this fall, the updated
Management Guide has a new look
MEMBER PROFILE 4
Business aviation works for recycler
Manitoba Corp.
NBAA CALENDAR 8
Upcoming Regional Forums, Seminars
and scholarship deadlines
REGULATORY HOT TOPICS 6
Federal operational control issues
and NBAA’s action on them
REGIONAL REPRESENTATION 7
NBAA’s regional representatives work
with Members in the field
TIPS  TOOLS 2
How to prepare for the coming
icing season
President’s Perspective, continued on page 6
By Ed Bolen, NBAA President and CEO
ebACe2010 on Track
for success
Mission to haiti:
Business Aviation Lends a Helping Hand
overseas Markets
Industry Trends Explored
The Official Member Publication of NBAA
Business Aviation
March/April 2010
BUSINESS AVIATION INSIDER | 1
THE OFFICIAL MAGAZINE OF NBAA MAY/JUNE 2015
PG 22 Strategies for Short-Notice Trip Requests
International
Immediately
CLOSING THE GAP
From Hangar to HQ
PG 26
HOW TO NAVIGATE
Global Hotspots
PG 14
International Issue
34 | Business Aviation Insider34 | Business Aviation Insider
The pace of technological change on business aircraft is making e-learning more useful and important for
maintenance professionals.
“Right now, we have a shortage of technicians entering the industry with the skills to work on sophisti-
cated communications and avionics systems,” said Jim Sparks, maintenance director at Richardson Aviation.
“It’s going to require a higher standard of maintenance education.”
To keep technicians up to date on aircraft systems, NBAA’s Maintenance Committee is looking beyond
classic airframe and powerplant
schooling to continuing education,
online courses, OEM’s electronic
publications and remote diagnostic
capabilities.
“We have these new tools
available now, and the hard skills
needed to make a large portion
of our airworthiness decisions are
well suited to remote learning,”
said Brad Townsend, aircraft asset
manager for DuPont Aviation.
Even the simplest advancements
can transform how technicians get
needed knowledge. Many OEMs
now provide technical publica-
tions electronically, going beyond a
simple PDF of the aircraft manual
and offering the ability to send maintenance and operations letters (MOLs) and service bulletins through
mobile apps.
“The options from the OEMs are the low-hanging fruit,”
said Townsend. “With the tools we have today, I can be in
Africa, pull up an MOL on my iPhone that describes why a
Gulfstream G550 landed without nose wheel steering, then
walk out onto the ramp, check our airplane and make an
airworthiness decision right there. That’s learning. Without
that connection, I would have had to wait weeks for the print
publication to learn about that particular hazard.”
That’s just scratching the surface. Several OEMs, such as Falcon and Gulfstream, offer broadband connec-
tions that remotely monitor the health of aircraft systems.
OEMs also are combining their live technical support services with mobile apps and a statistical database
of thousands of possible squawks to offer remote diagnostic capabilities. Dassault Falcon’s tool is called the
Computer Assisted Troubleshooting System. Bombardier provides a similar service through its SmartFix Plus
app, which also includes detailed schematics of components.
“With these tools, you can enter a fault isolation code in your phone or tablet, where it’s looked up against
a remote database, and get a list of most likely causes,” said Townsend.
As they develop new e-learning tools, OEMs are finding ways to not just be maintenance providers, but
also maintenance educators. Bombardier uses SmartFix Plus in its in-person initial training as a way to help
technicians get to know a new aircraft. Cessna offers YouTube videos that show technicians how to perform
QuickTurns
E-Learning Options for Maintenance Technicians
E-learning won’t ever replace
person-to-person learning, but
it is perfect for refreshing and
enhancing your knowledge.
iStockphoto.com
$$$
BriefHistory
2006
NBAA launched
Business Aviation Insider
as an eight-page
quarterly newsletter.
2010
Business Aviation Insider
adopted a magazine
identity for the first time,
yet the design still
retained many
newsletter aspects.
2013
Advertising was
introduced (following
a few years using a
sponsorship model).
•
 Our first digital edition
was introduced,
taking shape as
a replica
of the print edition.
2014
TIME FOR CHANGE.
Incremental design
changes made over
the life of the
publication
resulted in lack
of coherence in both
the print and
digital editions.
2015
TRANSFORMATION.
Complete redesign
both print and digital.
Creation of an
engaging experience.
Mobile
Transformation
ContentComestoLife
- Expanded digital-only content – feature stories,
sidebars, surveys
- Animated and clickable elements – enhanced
graphics
- Embedded multimedia – photo galleries, video,
podcasts
Results in enhanced opportunities for
visual storytelling.
Increased Interactivity = Engagement
Ifyoubuildit...THeymightnotcome
- Push Notification – Users who enable
push notifications are more likely to
keep using the app — as much as three
times higher retention rate compared to
those who disable them
- Direct Email Promotion – Several mailings
per bimonthly issue are sent to targeted
groups within the NBAA membership.
		 - Direct call to action 		
		 - Individual story promotion
Invite them. Again and again.
From: Business Aviation Insider insider@nbaa.org
Subject: Don't miss the digital-only feature in your July/August Issue
Date: July 18, 2015 at 10:06 AM
To: debbie@batescreative.com
Read your digital edition of Business Aviation Insider to find an additional feature story.
Don't miss our digital-only feature story!
Using Technology From Start to Finish
Read your digital edition of Business Aviation Insider to find this feature story, which provides
snapshots of how some flight departments are using technology, from getting up to speed on the
NAS to embracing NextGen in maintenance and technology for the flight scheduler.
Also in your Technology Issue:
Going Beyond Jet A and 100LL
Replacements for standard fuels offer great promise if the costs can
be lowered.
From Data Analysis to Greater Efficiency
Your flight department records probably contain a wealth of valuable
business information.
Today's Aviation Director
New-generation aviation directors need to have business acumen
WEGOTSOCIAL
- Visuals important
- Include call to action
- Sponsored posts 		
Postings per week
30,000followers
26,000followers
7,000followers
MeasuredSuccess6 months after launch
CONTENT VIEWS
89,000 12,000 45,000Total Content Views
(over 76% ipads)
Sept/Oct Issue
(to date)
May/June Launch
(to date)
Cover story over
6,000 views
MeasuredSuccess6 months after launch
APP DOWNLOADS
6,700 1,500 13-14Mins
App Launches Competed
Downloads
Average Per Reader
GOLIVE!

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NBAA’s Business Aviation Magazine Takes Flight into Digital Transformation

  • 1. NBAA’s Business Aviation Magazine Takes Flight into Digital[How the Digital Edition is Changing]
  • 2. “An explosion of connectivity, and the power it gives customers, is turning companies upside down.” -The Brand Flip by Marty Neumeier
  • 3. “Industry is undergoing a massive migration from a material-based economy to a digital one.” -The Brand Flip by Marty Neumeier
  • 4. “The question isn’t whether your company will be disrupted, but when.” -The Brand Flip by Marty Neumeier
  • 6. MagazineDigitalTransformation - Why do you need a digital edition of your magazine? - What is right for your organization? - What does it need to be for your readers? - What are the deployment options? - How do you build and audience?
  • 9. The National Business Aviation Association is the leading organization for companies that rely on general aviation aircraft to help make their businesses succeed. Founded in 1947, today NBAA represents more than 10,000 member companies.
  • 10. The National Business Aviation Association is the leading organization for companies that rely on general aviation aircraft to help make their businesses succeed. Founded in 1947, today NBAA represents more than 10,000 member companies.
  • 11. The National Business Aviation Association is the leading organization for companies that rely on general aviation aircraft to help make their businesses succeed. Founded in 1947, today NBAA represents more than 10,000 member companies.
  • 12. The National Business Aviation Association is the leading organization for companies that rely on general aviation aircraft to help make their businesses succeed. Founded in 1947, today NBAA represents more than 10,000 member companies.
  • 13. BusinessAviation Magazine Distribution: • More than 26,000 print subscribers (employees of member companies) • Only NBAA members have full access to magazine content in print and digital editions • Bonus distribution at NBAA and industry events In-depth coverage: • Safety and aircraft operations • Legislative and regulatory advocacy • Career development and business management The official magazine of NBAA
  • 14. AudienceontheMoveHighly Mobile | Early Adopters | Constantly Traveling
  • 15. The Official Member Publication of NBAA PREMIERE ISSUE Business Aviation ™ Living in interesting times, the old saying goes, brings challenges and opportunities. The saying is certainly proving true for business aviation. Since 9/11, our Member Companies have responded admirably to near-continuous demands to adapt to changing security environments within the United States and internationally. In the coming months, we also will confront attempts by the nation’s major airlines to change the way the Federal Aviation Administration is financed and run so that the carriers pay less to operate in the aviation system and control more of it. In the midst of all this, the National Business Aviation Association will mark its 60th year repre- senting an industry that is undergoing significant growth and technological change. Good communication is vital in these times so that NBAA and its Member Companies stay ahead of the issues and up to the minute on the changes and requirements needed to operate safely and effectively. As the leading advocate for the business avia- tion community, NBAA is charged with providing the most up-to-date and useful information to you, our Members. In recogni- tion of this responsibility, NBAA is pleased to offer this new Member newsletter, Business Aviation Insider. Like other NBAA communications initia- tives, I believe this publication provides an President’sPerspective StrengtheningCommunication FOR NBAA’S MEMBERSHIP INSIDE THIS ISSUE: CAPITAL VIEW 3 NBAA’s interview with Rep. Todd Tiahrt MEMBER BENEFITS 6 Coming this fall, the updated Management Guide has a new look MEMBER PROFILE 4 Business aviation works for recycler Manitoba Corp. NBAA CALENDAR 8 Upcoming Regional Forums, Seminars and scholarship deadlines REGULATORY HOT TOPICS 6 Federal operational control issues and NBAA’s action on them REGIONAL REPRESENTATION 7 NBAA’s regional representatives work with Members in the field TIPS TOOLS 2 How to prepare for the coming icing season President’s Perspective, continued on page 6 By Ed Bolen, NBAA President and CEO ebACe2010 on Track for success Mission to haiti: Business Aviation Lends a Helping Hand overseas Markets Industry Trends Explored The Official Member Publication of NBAA Business Aviation March/April 2010 BUSINESS AVIATION INSIDER | 1 THE OFFICIAL MAGAZINE OF NBAA MAY/JUNE 2015 PG 22 Strategies for Short-Notice Trip Requests International Immediately CLOSING THE GAP From Hangar to HQ PG 26 HOW TO NAVIGATE Global Hotspots PG 14 International Issue 34 | Business Aviation Insider34 | Business Aviation Insider The pace of technological change on business aircraft is making e-learning more useful and important for maintenance professionals. “Right now, we have a shortage of technicians entering the industry with the skills to work on sophisti- cated communications and avionics systems,” said Jim Sparks, maintenance director at Richardson Aviation. “It’s going to require a higher standard of maintenance education.” To keep technicians up to date on aircraft systems, NBAA’s Maintenance Committee is looking beyond classic airframe and powerplant schooling to continuing education, online courses, OEM’s electronic publications and remote diagnostic capabilities. “We have these new tools available now, and the hard skills needed to make a large portion of our airworthiness decisions are well suited to remote learning,” said Brad Townsend, aircraft asset manager for DuPont Aviation. Even the simplest advancements can transform how technicians get needed knowledge. Many OEMs now provide technical publica- tions electronically, going beyond a simple PDF of the aircraft manual and offering the ability to send maintenance and operations letters (MOLs) and service bulletins through mobile apps. “The options from the OEMs are the low-hanging fruit,” said Townsend. “With the tools we have today, I can be in Africa, pull up an MOL on my iPhone that describes why a Gulfstream G550 landed without nose wheel steering, then walk out onto the ramp, check our airplane and make an airworthiness decision right there. That’s learning. Without that connection, I would have had to wait weeks for the print publication to learn about that particular hazard.” That’s just scratching the surface. Several OEMs, such as Falcon and Gulfstream, offer broadband connec- tions that remotely monitor the health of aircraft systems. OEMs also are combining their live technical support services with mobile apps and a statistical database of thousands of possible squawks to offer remote diagnostic capabilities. Dassault Falcon’s tool is called the Computer Assisted Troubleshooting System. Bombardier provides a similar service through its SmartFix Plus app, which also includes detailed schematics of components. “With these tools, you can enter a fault isolation code in your phone or tablet, where it’s looked up against a remote database, and get a list of most likely causes,” said Townsend. As they develop new e-learning tools, OEMs are finding ways to not just be maintenance providers, but also maintenance educators. Bombardier uses SmartFix Plus in its in-person initial training as a way to help technicians get to know a new aircraft. Cessna offers YouTube videos that show technicians how to perform QuickTurns E-Learning Options for Maintenance Technicians E-learning won’t ever replace person-to-person learning, but it is perfect for refreshing and enhancing your knowledge. iStockphoto.com $$$ BriefHistory 2006 NBAA launched Business Aviation Insider as an eight-page quarterly newsletter. 2010 Business Aviation Insider adopted a magazine identity for the first time, yet the design still retained many newsletter aspects. 2013 Advertising was introduced (following a few years using a sponsorship model). •  Our first digital edition was introduced, taking shape as a replica of the print edition. 2014 TIME FOR CHANGE. Incremental design changes made over the life of the publication resulted in lack of coherence in both the print and digital editions. 2015 TRANSFORMATION. Complete redesign both print and digital. Creation of an engaging experience.
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  • 24. ContentComestoLife - Expanded digital-only content – feature stories, sidebars, surveys - Animated and clickable elements – enhanced graphics - Embedded multimedia – photo galleries, video, podcasts Results in enhanced opportunities for visual storytelling. Increased Interactivity = Engagement
  • 25. Ifyoubuildit...THeymightnotcome - Push Notification – Users who enable push notifications are more likely to keep using the app — as much as three times higher retention rate compared to those who disable them - Direct Email Promotion – Several mailings per bimonthly issue are sent to targeted groups within the NBAA membership. - Direct call to action - Individual story promotion Invite them. Again and again.
  • 26. From: Business Aviation Insider insider@nbaa.org Subject: Don't miss the digital-only feature in your July/August Issue Date: July 18, 2015 at 10:06 AM To: debbie@batescreative.com Read your digital edition of Business Aviation Insider to find an additional feature story. Don't miss our digital-only feature story! Using Technology From Start to Finish Read your digital edition of Business Aviation Insider to find this feature story, which provides snapshots of how some flight departments are using technology, from getting up to speed on the NAS to embracing NextGen in maintenance and technology for the flight scheduler. Also in your Technology Issue: Going Beyond Jet A and 100LL Replacements for standard fuels offer great promise if the costs can be lowered. From Data Analysis to Greater Efficiency Your flight department records probably contain a wealth of valuable business information. Today's Aviation Director New-generation aviation directors need to have business acumen
  • 27. WEGOTSOCIAL - Visuals important - Include call to action - Sponsored posts Postings per week 30,000followers 26,000followers 7,000followers
  • 28. MeasuredSuccess6 months after launch CONTENT VIEWS 89,000 12,000 45,000Total Content Views (over 76% ipads) Sept/Oct Issue (to date) May/June Launch (to date) Cover story over 6,000 views
  • 29. MeasuredSuccess6 months after launch APP DOWNLOADS 6,700 1,500 13-14Mins App Launches Competed Downloads Average Per Reader
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