TQM

1. LEADERSHIP

2. NELSON MANDELLA
Was an anti-apartheid
revolutionary who went on to
serve as the first black president
of South Africa from 1994 to
1999. Anoted human rights
activist, Mandela led South
Africa's fight against segregation
and apartheid.
In 1961, Mandela co-founded
Umkhonto we Sizwe, a militant
wing of the African National
Congress, which opposed the
South African government's
system of racial segregation. He
served 27 years in prison after
he was convicted of sabotage
and conspiracy to overthrow the
government
. Although he was sentenced to life in
prison, Mandela was released in 1990 after
an international campaign successfully
lobbied for his freedom.
Over the course of his life, Mandela
received more than 250 honors, including
the Nobel Peace Prize in 1993.
Mandela died at the age of 95 on Dec. 5,
2013.

3. MARTIN LUTHER KING JR.
American activist and
humanitarian who became the
leader of the African-American
Civil Rights Movement. Similar
to Mahatma Gandhi, King
became known for advancing
civil rights through nonviolent civil
disobedience.
As a Baptist minister, King took
part in the 1955 Montgomery Bus
Protest, a political and social
campaign against the racially
segregated public transit system.
King went on to help organize
the 1963 March on Washington
where he famously delivered his
iconic "I Have a Dream" speech.
King was assassinated on April 4, 1968, in
Memphis, Tenn. Before his death, in 1964,
King received the Nobel Peace Prize . He
was also awarded the Presidential Medal
of Freedom and the Congressional Gold
Medal posthumously. In 1986, Martin
Luther King, Jr. Day was named a federal
holiday in the United States.

4. MOTHER
THERESA
Mother Teresa cared for
the poor, sick, orphaned
and dying.
The Missionaries of
Charity gradually
expanded beyond
India, and in 2012,
consisted of more than
4,500 sisters operating
in 133 countries
The congregation runs hospices
and homes for people with
HIV, leprosy and tuberculosis;
soup kitchens; children's and
family counseling programs;
orphanages and schools.

5. MAHATMA
GANDHI
Mohandas Karamchand
Gandhi led the fight for
Indian nationalism against
British rule in the 1920s. His
celebrated use of nonviolent
protest inspired similar
movements in support of
rights and freedoms around
the globe. "Mahatma," which
translates to "venerable" in
Sanskrit, was an honorific
first bestowed on him in
1914 in South Africa, and is
now widely used.
Gandhi was assassinated on Jan. 30,
1948, at the age of 78. His birthday,
Oct. 2, is commemorated as a national
holiday in India, and is celebrated
worldwide as the International Day of
Nonviolence.

6. ABRAHAM LINCOLN
16th President of the United States,
and led the country through the
tumultuous American Civil War,
which was fought from 1861 to
1865. The war, fought over the
contentious issue of slavery, began
after several Southern states
moved to secede, and formed the
Confederate States of America.
Lincoln echoed the principles of human
equality from the Declaration of Independence,
and declared that the Civil War, and the
preservation of the Union, would bring true
equality to all the country's citizens.
Lincoln's efforts to abolish slavery culminated in
the Emancipation Proclamation, which was
issued on Jan. 1, 1863.

7. From the lives of these great leaders. Write
At least 10 qualities of a leader.

8. Traits of a good leader
HONEST COMPETENT INSPIRING
COMMUNICATES FAIR COMMITED
COURAGEOUS
STRAIGHT
FORWARD
DELEGATES

13. Write your own
Quote on

14. Types of leadership
TEAM LEADER
OPERATIONAL LEADER
STRATEGIC LEADER

15. 1.Team Leader – the leader of a team of up
to 20 people, with clearly specified tasks to
achieve
2. Operational Leader – The leader of one
of the main parts of the organisation, with
more than one team leader under his or
her control.
3. Strategic Leader – The leader of a whole
organisation, with a number of operational
leaders reporting to him or her.

26. Activity:
• Give examples of the damaging effects of
negativity in the workplace. As a group,
discuss the dozen negative “types” listed
below. Then have participants brainstorm
ways that leaders can handle each type. The
goal is to end up with a list of helpful
leadership strategies for dealing with
negativity.

27. 1. The Resisters--They rail against anything different
2. The Wobbly —They are constantly shifting moods and expect
others to adjust to them
3. The Gossipers--They spread rumors and tell inappropriate
personal tid bits
4. The Blamers—They are constantly blaming others.
5. The Victims—They believe people are out to get them
6. The Adhesives--They can’t let go, even things that happened
years ago
7. The Pessimists--They always expect the worst case scenario
8. The Boilers—They will blow over the slightest provocation
9. The Complainers—They feel everything is wrong or will soon
go wrong
10. The Choosers—They are constantly pitting one group against
another
11. The Detached-- They feel most everything is dumb or
beneath them
12. The Self-Absorbed--They are constantly grabbing credit or
attention