SlideShare a Scribd company logo
1 of 54
didn’t have to market
shift in medium
jonesboro facebook page
  www.facebook.com/ccjpl
Can we
     replicate
   the success?
case study
Meet

       $10
case study
7 Libraries
       28 Days

   +   $10 Per Day
       8413 New Fans

the results
San Rafael Public Library
              2735 Fans
          427% Increase



the results
Wake County Public Library
              7766 Fans
          211% Increase



the results
Topeka & Shawnee County
       Public Library
              8666 Fans
         110% Increase


the results
Chicago Public Library
              17335 Fans
          101% Increase



the results
Dropbox
          ben@benbizzle.com




dropbox
images, images, images
flickr.com/photos/birgerking/5600215736
                  /




Facebook Best Practices
flickr.com/photos/emagic/56206868/
2 goals
          flickr.com/photos/angietorres/4564135455/
2 goals
          flickr.com/photos/angietorres/4564135455/
Your team
Multiple admins
Set posting goals
What to post
               flickr.com/photos/72211347@N00/327122302/
Compelling Content
Be relevant to your Fans
flickr.com/photos/74998608@N00/3067514833/




Sharing!
Be there for customers
Seasonable & timely
                      flickr.com/photos/94805433@N00/407598475/
Tell your story
How to post
Be human!   flickr.com/photos/47494486@N03/5036313154/
Type like you talk
                     flickr.com/photos/60648084@N00/2462966749/
Business casual   flickr.com/photos/88913244@N00/1437012378/
flickr.com/photos/98819513@N00/5658859137/




Business casual                                       flickr.com/photos/88913244@N00/1437012378/
Think short.
               flickr.com/photos/28311604@N00/63694234/
Be visual.
             flickr.com/photos/20375052@N00/5681426/
Be visual.   36
Videos!   37
Audience participation
                         flickr.com/photos/65304769@N05/7403731050/
Ask a question
Call to action
Let them participate
When to post?
                flickr.com/photos/nomadic_lass/6728580615/
Facebook at work, too!
                         flickr.com/photos/10687935@N04/3972319375/
How many posts per day?
                          flickr.com/photos/mentalman1369/2624654120/
Consistency!
               flickr.com/photos/71651012@N00/221051561/
Connect the dots
                   flickr.com/photos/28992751@N08/3129872662/
Connect the dots
Connect the dots
Connect the dots
Enewsletter!
What to measure
flickr.com/photos/32066106@N06/5726853059/




Bigger goals…
Best Idea
            flickr.com/photos/stevensnodgrass/4906011803/
@benbizzle
@davidleeking
      flickr.com/photos/jenosaur/5461377850/

More Related Content

What's hot

Seriously Social - Leveraging Social Media: Focus on Facebook
Seriously Social - Leveraging Social Media: Focus on FacebookSeriously Social - Leveraging Social Media: Focus on Facebook
Seriously Social - Leveraging Social Media: Focus on FacebookDavid King
 
Hacking, Making & Creating - at the library! Technology Innovations & Custome...
Hacking, Making & Creating - at the library! Technology Innovations & Custome...Hacking, Making & Creating - at the library! Technology Innovations & Custome...
Hacking, Making & Creating - at the library! Technology Innovations & Custome...David King
 
Designing The Digital Experience
Designing The Digital ExperienceDesigning The Digital Experience
Designing The Digital ExperienceDavid King
 
Tweet Like You Mean It! Twitter Strategies For Tweeps
Tweet Like You Mean It! Twitter Strategies For TweepsTweet Like You Mean It! Twitter Strategies For Tweeps
Tweet Like You Mean It! Twitter Strategies For TweepsDavid King
 
Using The Web To Build A Network
Using The Web To Build A NetworkUsing The Web To Build A Network
Using The Web To Build A NetworkSarah Stewart
 
Improving the Customer Experience: on the web, in the library, in the communtiy
Improving the Customer Experience: on the web, in the library, in the communtiyImproving the Customer Experience: on the web, in the library, in the communtiy
Improving the Customer Experience: on the web, in the library, in the communtiyDavid King
 
Powerpoint knowledge cis 141
Powerpoint knowledge cis 141Powerpoint knowledge cis 141
Powerpoint knowledge cis 141gschreib
 
Holiday SEM - Trends for Seasonal Marketing
Holiday SEM - Trends for Seasonal MarketingHoliday SEM - Trends for Seasonal Marketing
Holiday SEM - Trends for Seasonal MarketingJonti Bolles
 
Farmer_David_visual_resume_pcp_1402
Farmer_David_visual_resume_pcp_1402Farmer_David_visual_resume_pcp_1402
Farmer_David_visual_resume_pcp_1402Farmer Dave
 
Social Media for Customer Connections
Social Media for Customer ConnectionsSocial Media for Customer Connections
Social Media for Customer ConnectionsDavid King
 
Professional Leadership Networks1
Professional Leadership Networks1Professional Leadership Networks1
Professional Leadership Networks1jsigler1
 
Websites at the Next Level
Websites at the Next LevelWebsites at the Next Level
Websites at the Next LevelDavid King
 
Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...
Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...
Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...Jon Williams
 
Top10 Slide Tips By Justin Selep
Top10 Slide Tips By Justin SelepTop10 Slide Tips By Justin Selep
Top10 Slide Tips By Justin Selepjustinselep
 
Kyla brady15 tips for slide design and delivery
Kyla brady15 tips for slide design and deliveryKyla brady15 tips for slide design and delivery
Kyla brady15 tips for slide design and deliveryKyla Brady
 
RJ Dockery ignite presentation pdf
RJ Dockery ignite presentation pdfRJ Dockery ignite presentation pdf
RJ Dockery ignite presentation pdfReginald Dockery
 
Personal Persona Project - Jessica Thompson
Personal Persona Project - Jessica ThompsonPersonal Persona Project - Jessica Thompson
Personal Persona Project - Jessica ThompsonJessica Thompson
 
Seven Essential Elements to an Awesome Library Website
Seven Essential Elements to an Awesome Library WebsiteSeven Essential Elements to an Awesome Library Website
Seven Essential Elements to an Awesome Library WebsiteDavid King
 
MCC11 - You're on Social Media, now what? Finding the next steps
MCC11 - You're on Social Media, now what? Finding the next stepsMCC11 - You're on Social Media, now what? Finding the next steps
MCC11 - You're on Social Media, now what? Finding the next stepsNimbyist Communications
 

What's hot (20)

Seriously Social - Leveraging Social Media: Focus on Facebook
Seriously Social - Leveraging Social Media: Focus on FacebookSeriously Social - Leveraging Social Media: Focus on Facebook
Seriously Social - Leveraging Social Media: Focus on Facebook
 
Hacking, Making & Creating - at the library! Technology Innovations & Custome...
Hacking, Making & Creating - at the library! Technology Innovations & Custome...Hacking, Making & Creating - at the library! Technology Innovations & Custome...
Hacking, Making & Creating - at the library! Technology Innovations & Custome...
 
Designing The Digital Experience
Designing The Digital ExperienceDesigning The Digital Experience
Designing The Digital Experience
 
Tweet Like You Mean It! Twitter Strategies For Tweeps
Tweet Like You Mean It! Twitter Strategies For TweepsTweet Like You Mean It! Twitter Strategies For Tweeps
Tweet Like You Mean It! Twitter Strategies For Tweeps
 
Using The Web To Build A Network
Using The Web To Build A NetworkUsing The Web To Build A Network
Using The Web To Build A Network
 
Improving the Customer Experience: on the web, in the library, in the communtiy
Improving the Customer Experience: on the web, in the library, in the communtiyImproving the Customer Experience: on the web, in the library, in the communtiy
Improving the Customer Experience: on the web, in the library, in the communtiy
 
Powerpoint knowledge cis 141
Powerpoint knowledge cis 141Powerpoint knowledge cis 141
Powerpoint knowledge cis 141
 
Holiday SEM - Trends for Seasonal Marketing
Holiday SEM - Trends for Seasonal MarketingHoliday SEM - Trends for Seasonal Marketing
Holiday SEM - Trends for Seasonal Marketing
 
Farmer_David_visual_resume_pcp_1402
Farmer_David_visual_resume_pcp_1402Farmer_David_visual_resume_pcp_1402
Farmer_David_visual_resume_pcp_1402
 
Social Media for Customer Connections
Social Media for Customer ConnectionsSocial Media for Customer Connections
Social Media for Customer Connections
 
Personal Presentation
Personal PresentationPersonal Presentation
Personal Presentation
 
Professional Leadership Networks1
Professional Leadership Networks1Professional Leadership Networks1
Professional Leadership Networks1
 
Websites at the Next Level
Websites at the Next LevelWebsites at the Next Level
Websites at the Next Level
 
Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...
Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...
Jonathan Williams Communication Presentation Rough Draft: Importance of a Bra...
 
Top10 Slide Tips By Justin Selep
Top10 Slide Tips By Justin SelepTop10 Slide Tips By Justin Selep
Top10 Slide Tips By Justin Selep
 
Kyla brady15 tips for slide design and delivery
Kyla brady15 tips for slide design and deliveryKyla brady15 tips for slide design and delivery
Kyla brady15 tips for slide design and delivery
 
RJ Dockery ignite presentation pdf
RJ Dockery ignite presentation pdfRJ Dockery ignite presentation pdf
RJ Dockery ignite presentation pdf
 
Personal Persona Project - Jessica Thompson
Personal Persona Project - Jessica ThompsonPersonal Persona Project - Jessica Thompson
Personal Persona Project - Jessica Thompson
 
Seven Essential Elements to an Awesome Library Website
Seven Essential Elements to an Awesome Library WebsiteSeven Essential Elements to an Awesome Library Website
Seven Essential Elements to an Awesome Library Website
 
MCC11 - You're on Social Media, now what? Finding the next steps
MCC11 - You're on Social Media, now what? Finding the next stepsMCC11 - You're on Social Media, now what? Finding the next steps
MCC11 - You're on Social Media, now what? Finding the next steps
 

Viewers also liked

Go home library. You're Drunk!
Go home library. You're Drunk!Go home library. You're Drunk!
Go home library. You're Drunk!Ben Bizzle
 
Marketing on the Edge
Marketing on the EdgeMarketing on the Edge
Marketing on the EdgeBen Bizzle
 
Promoting Adult Library Programming
Promoting Adult Library ProgrammingPromoting Adult Library Programming
Promoting Adult Library ProgrammingBen Bizzle
 
Social media & public relations power point (ncfpd 2009)
Social media & public relations power point (ncfpd   2009)Social media & public relations power point (ncfpd   2009)
Social media & public relations power point (ncfpd 2009)Karen Freberg
 
Is That a Library In Your Pocket?
Is That a Library In Your Pocket?Is That a Library In Your Pocket?
Is That a Library In Your Pocket?Ben Bizzle
 
Using Social Media in Your Public Relations Efforts
Using Social Media in Your Public Relations EffortsUsing Social Media in Your Public Relations Efforts
Using Social Media in Your Public Relations EffortsIVY Marketing Group
 
Social Media Relations
Social Media RelationsSocial Media Relations
Social Media Relationstoddand
 

Viewers also liked (8)

Go home library. You're Drunk!
Go home library. You're Drunk!Go home library. You're Drunk!
Go home library. You're Drunk!
 
Marketing on the Edge
Marketing on the EdgeMarketing on the Edge
Marketing on the Edge
 
Cyber PR
Cyber PRCyber PR
Cyber PR
 
Promoting Adult Library Programming
Promoting Adult Library ProgrammingPromoting Adult Library Programming
Promoting Adult Library Programming
 
Social media & public relations power point (ncfpd 2009)
Social media & public relations power point (ncfpd   2009)Social media & public relations power point (ncfpd   2009)
Social media & public relations power point (ncfpd 2009)
 
Is That a Library In Your Pocket?
Is That a Library In Your Pocket?Is That a Library In Your Pocket?
Is That a Library In Your Pocket?
 
Using Social Media in Your Public Relations Efforts
Using Social Media in Your Public Relations EffortsUsing Social Media in Your Public Relations Efforts
Using Social Media in Your Public Relations Efforts
 
Social Media Relations
Social Media RelationsSocial Media Relations
Social Media Relations
 

Similar to 7 Libraries 28 Days $10 Per Day 8413 New Fans Facebook Marketing Case Study

Best Practices in Presentation Design and Delivery
Best Practices in Presentation Design and DeliveryBest Practices in Presentation Design and Delivery
Best Practices in Presentation Design and Deliveryzlafave8
 
Creating Customer Experience: on the web, in the library, in the community
Creating Customer Experience: on the web, in the library, in the communityCreating Customer Experience: on the web, in the library, in the community
Creating Customer Experience: on the web, in the library, in the communityDavid King
 
How To Prepare A Portfolio
How To Prepare A PortfolioHow To Prepare A Portfolio
How To Prepare A PortfolioSarah Stewart
 
Creating Customer Experience: On the Web, In the Library, In the Community
Creating Customer Experience: On the Web, In the Library, In the CommunityCreating Customer Experience: On the Web, In the Library, In the Community
Creating Customer Experience: On the Web, In the Library, In the CommunityDavid King
 
OKeefe TerraLex Seattle 6-2-2011
OKeefe TerraLex Seattle 6-2-2011OKeefe TerraLex Seattle 6-2-2011
OKeefe TerraLex Seattle 6-2-2011Kevin O'Keefe
 
Personal Branding Using Social Networks
Personal Branding Using Social NetworksPersonal Branding Using Social Networks
Personal Branding Using Social NetworksDebra Askanase
 
Social Media for Lawyers & Law Firms : Chicago Bar Association
Social Media for Lawyers & Law Firms : Chicago Bar AssociationSocial Media for Lawyers & Law Firms : Chicago Bar Association
Social Media for Lawyers & Law Firms : Chicago Bar AssociationKevin O'Keefe
 
The Magic of Relationships
The Magic of RelationshipsThe Magic of Relationships
The Magic of RelationshipsRedbox Studio
 
Social Media Best Practices, Part 1
Social Media Best Practices, Part 1Social Media Best Practices, Part 1
Social Media Best Practices, Part 1David King
 
Face2Face: Using social tools to make Great Customer Connections
Face2Face: Using social tools to make Great Customer ConnectionsFace2Face: Using social tools to make Great Customer Connections
Face2Face: Using social tools to make Great Customer ConnectionsDavid King
 
Legal Marketing Association Annual Conference Presentation by Kevin OKeefe
Legal Marketing Association Annual Conference Presentation by Kevin OKeefeLegal Marketing Association Annual Conference Presentation by Kevin OKeefe
Legal Marketing Association Annual Conference Presentation by Kevin OKeefeKevin O'Keefe
 
The Calm Creativity (R)Evolution
The Calm Creativity (R)EvolutionThe Calm Creativity (R)Evolution
The Calm Creativity (R)EvolutionDenise Jacobs
 
Social media and technology-enhanced learning
Social media and technology-enhanced learningSocial media and technology-enhanced learning
Social media and technology-enhanced learningSarah Stewart
 
Best practices in presentation
Best practices in presentationBest practices in presentation
Best practices in presentationbraes1
 
Burke brandi 4.4
Burke brandi 4.4Burke brandi 4.4
Burke brandi 4.4BJ Burke
 
Cis powerpoint.
Cis powerpoint.Cis powerpoint.
Cis powerpoint.ecurrie8
 
Creativity (R)Evolution - ThatConference 2013
Creativity (R)Evolution - ThatConference 2013Creativity (R)Evolution - ThatConference 2013
Creativity (R)Evolution - ThatConference 2013Denise Jacobs
 
Personal Learning Networks
Personal Learning NetworksPersonal Learning Networks
Personal Learning NetworksLauren Rorke
 
The Job Hunt & Your Personal Campaign: What's your brand?
The Job Hunt & Your Personal Campaign: What's your brand?The Job Hunt & Your Personal Campaign: What's your brand?
The Job Hunt & Your Personal Campaign: What's your brand?KristinaBurrows3
 

Similar to 7 Libraries 28 Days $10 Per Day 8413 New Fans Facebook Marketing Case Study (20)

Best Practices in Presentation Design and Delivery
Best Practices in Presentation Design and DeliveryBest Practices in Presentation Design and Delivery
Best Practices in Presentation Design and Delivery
 
Creating Customer Experience: on the web, in the library, in the community
Creating Customer Experience: on the web, in the library, in the communityCreating Customer Experience: on the web, in the library, in the community
Creating Customer Experience: on the web, in the library, in the community
 
How To Prepare A Portfolio
How To Prepare A PortfolioHow To Prepare A Portfolio
How To Prepare A Portfolio
 
Creating Customer Experience: On the Web, In the Library, In the Community
Creating Customer Experience: On the Web, In the Library, In the CommunityCreating Customer Experience: On the Web, In the Library, In the Community
Creating Customer Experience: On the Web, In the Library, In the Community
 
OKeefe TerraLex Seattle 6-2-2011
OKeefe TerraLex Seattle 6-2-2011OKeefe TerraLex Seattle 6-2-2011
OKeefe TerraLex Seattle 6-2-2011
 
Personal Branding Using Social Networks
Personal Branding Using Social NetworksPersonal Branding Using Social Networks
Personal Branding Using Social Networks
 
Social Media for Lawyers & Law Firms : Chicago Bar Association
Social Media for Lawyers & Law Firms : Chicago Bar AssociationSocial Media for Lawyers & Law Firms : Chicago Bar Association
Social Media for Lawyers & Law Firms : Chicago Bar Association
 
The Magic of Relationships
The Magic of RelationshipsThe Magic of Relationships
The Magic of Relationships
 
Social Media Best Practices, Part 1
Social Media Best Practices, Part 1Social Media Best Practices, Part 1
Social Media Best Practices, Part 1
 
Face2Face: Using social tools to make Great Customer Connections
Face2Face: Using social tools to make Great Customer ConnectionsFace2Face: Using social tools to make Great Customer Connections
Face2Face: Using social tools to make Great Customer Connections
 
Legal Marketing Association Annual Conference Presentation by Kevin OKeefe
Legal Marketing Association Annual Conference Presentation by Kevin OKeefeLegal Marketing Association Annual Conference Presentation by Kevin OKeefe
Legal Marketing Association Annual Conference Presentation by Kevin OKeefe
 
The Calm Creativity (R)Evolution
The Calm Creativity (R)EvolutionThe Calm Creativity (R)Evolution
The Calm Creativity (R)Evolution
 
Social media and technology-enhanced learning
Social media and technology-enhanced learningSocial media and technology-enhanced learning
Social media and technology-enhanced learning
 
Best practices in presentation
Best practices in presentationBest practices in presentation
Best practices in presentation
 
Burke brandi 4.4
Burke brandi 4.4Burke brandi 4.4
Burke brandi 4.4
 
Cis powerpoint.
Cis powerpoint.Cis powerpoint.
Cis powerpoint.
 
Creativity (R)Evolution - ThatConference 2013
Creativity (R)Evolution - ThatConference 2013Creativity (R)Evolution - ThatConference 2013
Creativity (R)Evolution - ThatConference 2013
 
Lebron_PCP Week 2
Lebron_PCP Week 2Lebron_PCP Week 2
Lebron_PCP Week 2
 
Personal Learning Networks
Personal Learning NetworksPersonal Learning Networks
Personal Learning Networks
 
The Job Hunt & Your Personal Campaign: What's your brand?
The Job Hunt & Your Personal Campaign: What's your brand?The Job Hunt & Your Personal Campaign: What's your brand?
The Job Hunt & Your Personal Campaign: What's your brand?
 

7 Libraries 28 Days $10 Per Day 8413 New Fans Facebook Marketing Case Study